# AssetTiger Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is AssetTiger the right Equipment Maintenance solution for you? Explore 270 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/151021/AssetTiger/reviews

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AssetTiger

4.6 (270)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 6th, 2026

# Reviews of AssetTiger

Ease of use

4.5

Customer Service

4.4

## Pros and Cons in Reviews

EP

Esther P

Computer Network Technician.Libraries, 11 - 50 employeesUsed the software for: Less than 6 months.

“Free Asset Software with many perks in storing not only assets but also employee and customer information to lease assets as well.“

February 14, 2025

PP

Preston P

IT AdministratorEnvironmental Services, 51 - 200 employeesUsed the software for: More than 2 years.

“You are trying to squeeze a free tier to paid tier and the leap is just absurd from FREE, to $240 a year if paid monthly...“

July 8, 2025

MD

Max D

ManagerConstruction, 51 - 200 employeesUsed the software for: 6-12 months.

“The free version is a great advantage during the initial phase, allowing you to determine if the software meets your needs without commitment.“

December 2, 2024

PP

Preston P

IT AdministratorEnvironmental Services, 51 - 200 employeesUsed the software for: More than 2 years.

“No $5 a month plan, no $10 a month plan, no straight to $20 to start out, and cut me off from using until I delete things.“

July 8, 2025

SV

Sean V

Chief EngineerBroadcast Media, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“We love the ability to see a piece of equipment is available and request it from each other (creating a paper trail).“

July 26, 2024

SV

Sean V

Chief EngineerBroadcast Media, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“I tried custom fields, but they would not work or show up on the information. And it cannot be shared across our multiple sites.“

July 26, 2024

MD

Max D

ManagerConstruction, 51 - 200 employeesUsed the software for: 6-12 months.

“This transition also helped cut down on unnecessary purchases caused by duplicate materials.“

December 2, 2024

PP

Preston P

IT AdministratorEnvironmental Services, 51 - 200 employeesUsed the software for: More than 2 years.

“I need to pay $20 a month JUST to have more custom fields that I had for YEARS???“

July 8, 2025

## Showing most helpful reviews

Showing 1-25 of 270 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

John K.  
Operations Director  
Real Estate  
Used the software for: Less than 6 months

### "Great Application for SMEs"

January 28, 2025

5.0

Really a very good app for those looking to systemise their asset management.

Pros

An excellent app with great functionality across data uploads, mobile app etc. Easy to get to grips with it, great for SMEs.

Cons

Some of the menus are a little non-intuitive, but it's not too bad. If you had a more complex estate there are not enough levels to easily represent areas in hierarchical form, but for simple estates, it's great. I'd like the options to group areas for audit rather than having to download one room at a time. I'd also like to be able to multiselect assets and then update them all at once.

Review Source

TC

Tim C.  
Technology Support Specialist  
Education Management  
Used the software for: 2+ years

### "Great Product and Easy to Use"

January 16, 2025

5.0

AssetTiger has been a great product for out district. Reports can be ran easy and the informaiton we look for from this system is right at our fingertips.

Pros

Asset Tiger is very easy to manage our inventory across our district.

Cons

Sometimes slow to laod but overall great.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)

Reason for choosing AssetTiger

Cost difference is tremendous. For a low cost we can get done what we need.

Review Source

PP

Preston P.  
IT Administrator  
Environmental Services  
Used the software for: 2+ years

### "Disservice to free tier users with update"

July 8, 2025

2.0

Was amazing until I was forced to delete a bunch of things to continue using it, now I have to watch for arbitrary limitations or I will run into walls that demand a steep price that was not there just a few days ago. I understand you need money, but this was handled poorly, it bothered me enough to write this review.

Pros

I LOVED the OLD FREE tier, but they had to ruin it with some arbitrary limitations causing me issues in trying to even remain compliant! Asset Tiger is "alright" at the free tier now, but just barely.

Cons

The sudden pricing structure change that added some arbitrary limits just out of the blue. Why could I not be grandfathered into something that didn't cause me to lose data in custom fields?? 2 Users are you kidding me? 5 Custom Fields? I need to pay $20 a month JUST to have more custom fields that I had for YEARS??? You are trying to squeeze a free tier to paid tier and the leap is just absurd from FREE, to $240 a year if paid monthly... I really wish there was a grandfathered in plan of sorts, and I hate to say it, my company would likely not pay even if it was cheaper, we would change platforms. This just added annoyance and pushed me to write this because I find it incredibly annoying. No $5 a month plan, no $10 a month plan, no straight to $20 to start out, and cut me off from using until I delete things. This is incredibly frustrating, I just spent an hour clearing stuff out to "comply". I would have had nothing but great things to say if it wasn't for this experience, I love the platform, but wow I feel done dirty.

Review Source

Response from SmartSign

July 10, 2025

Preston, Thanks for taking the time to share this—we hear your frustration, and we’re really sorry for the trouble. We’re a small team working to build the best experience we can, and changes like these are tough, especially for longtime users like you. We did our best to give advance notice through email and site banners, but we know that doesn’t make the impact any less frustrating. We’re truly grateful you’ve been with us for years, and glad to hear you’ve otherwise loved the platform. Please reach out to Luke Miller from our team directly at miller@smartsign.com—we would like to offer you compensation for the disruption and to thank you personally for your feedback. —The AssetTiger Team

DH

David H.  
Owner  
Veterinary  
Used the software for: I used a free trial

### "Great software for a small business, only lacking documentation "

January 7, 2025

4.0

Very positive, looking forward to getting to know it better.

Pros

Very easy to use, they have definitely thought about the user experience. I found it very quick to set up my inventory, scan barcodes and replicate assets. The check-in-out feature works very well. The app works exceptionally well and is very well thought out.

Cons

There isn't enough user documentation, so I've had to figure things out for myself. I have had a few slow moments uploading images, but performance is generally very crisp.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)

Reason for choosing AssetTiger

competitive price, simple yet enough features for me, good fit for my business

Switched from

[Fiix](https://www.capterra.com/p/74916/Fiix/)

Clunky and difficult to use, poor mobile app experience

Review Source

AL

Amber L.  
IT Technician  
Medical Devices  
Used the software for: 2+ years

### "Simple to use asset tracking"

July 25, 2022

4.0

AssetTiger has achieved our objective of tracking assets in a simple and intuitive manner. It's an invaluable tool to our organization. If you are currently struggling with tracking your assets, this is a great option.

Pros

AssetTiger is relatively easy to use. You can add all of your assets and check them out to employees, and you can add different kinds of information relating to the asset such as brand, status, location, category, department, etc.. The mobile app is great as well and has an intuitive UI, and it lets you scan assets by the barcode(s) which makes logging assets much faster.

Cons

There aren't a lot of integrations with this software. It would be nice to have the option to connect it to Active Directory, Azure Active Directory, Microsoft Intune, Apple Business Manager, or other directory services / device management platforms. It may be too simple for your needs.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

AssetTiger had a lot more features for asset tracking and categorizing that SharePoint did not. It was also much easier to keep track of who was issued what equipment with the check-out and user management features. We could also control who had access to the asset list.

Review Source

VR

Verified Reviewer  
Production manager  
Food & Beverages  
Used the software for: 6-12 months

### "Amazing tool for fixed asset management"

March 11, 2023

5.0

Easy asset tracking software, suitable for everyone, at a reasonable price. It has many important features that save effort and time.

Pros

An easy and fast platform for managing fixed assets, suitable for individuals and companies of different sizes. It is available at an affordable price and provides a free trial and a free version. This program facilitates the issuance of reports and management of records.

Cons

Customer service response should be faster, sometimes some errors occur in the e-mail work. There is difficulty in integrating it with other programs.

Switched from

[Tenna](https://www.capterra.com/p/160948/Tenna/)

AssetTiger provides several features for tracking assets, these features may not be available in other software.

Review Source

CP

Clayton P.  
Business Admin  
Non-Profit Organization Management  
Used the software for: 2+ years

### "They Read Reviews & Go to Action!"

July 16, 2025

5.0

We were initially extremely disappointed by the sudden account restrictions and lack of grandfathering for active customers. It felt abrupt and transactional, and we strongly considered leaving. However, after posting our honest feedback, the Asset Tiger team reached out directly and went above and beyond to make things right. That response completely changed the tone of our experience. While the rollout had flaws, their willingness to take responsibility and restore trust was exceptional. It turned a frustrating situation into a redeeming one—and for that, they earned our respect back.

Pros

Super solid product that delivers on what it promises. It’s affordable, functional, and designed with real-world asset tracking in mind. We’ve used it successfully for years and recommended it to others with similar operational needs. When issues arise, they don’t ignore them—they listen and take real action, which speaks volumes. Simplicity and practicality are the key. It gives us a centralized, cloud-based system to track everything from AVL gear to HVAC units without complex setup or high costs. The barcode check-in/check-out system is especially useful for managing shared equipment, and the maintenance scheduling helps us stay ahead of preventative tasks. Its web platform is intuitive, and asset records are easy to customize with photos, receipts, and notes. It offers exceptional value and supports our goal of faithful stewardship by reducing loss, improving accountability, and streamlining our asset management process.

Cons

While the recent account and pricing transition was poorly executed at first, the support team stepped up in a big way. That said, there should have been a smoother, more thoughtful rollout—particularly for loyal, long-time users. There is a lack of advanced features and modern integrations. The mobile app is clunky and often slow, which frustrates staff trying to scan items in the field. User roles are overly broad, limiting how precisely we can control access. It also lacks a built-in reservation system, making it hard to manage shared gear without external calendars. There’s no integration with platforms like Google Workspace, Asana, or Slack, which limits workflow automation. While it’s functional for internal tracking, it falls short in flexibility, automation, and ease of use for volunteers or part-time staff.

Review Source

Response from SmartSign

July 17, 2025

Hi Clayton, We're really sorry you had a bad experience, especially since you've been a customer of AssetTiger and MyAssetTag for a while now. We did make a price increase on July 1, but based on our competitive research, we are still the most affordable option in the market by ~50%. If you find a better deal out there for the same features, send it to our team and we'll beat it. We're a small team, and have been working really hard to address all calls and emails. We did our best to communicate our changes ahead of time through emails and in-app notifications to keep you updated. I apologize that your attempts to get in touch with us slipped through the cracks. I know organizations like yours rely on AssetTiger. One of our team leaders is reaching out to you personally over email to make things right. Thank you for sharing your feedback.

KNM

Kristofer Neil M.  
Senior IT Specialist  
Staffing and Recruiting  
Used the software for: 2+ years

### "Best free assets management "

April 24, 2025

5.0

Very easy to use and setup, dashboard monitoring and notification

Pros

unlimited users,easy to setup and easy to use across platform

Cons

It has 250 free assets, export features and custom any field

Review Source

DA

Dan A.  
IT SharePoint Administrator  
Financial Services  
Used the software for: 2+ years

### "Excellent Asset App Ever!"

February 19, 2025

5.0

Excellent! Easy to use. Great asset organizer.

Pros

Organizing all the asset. Easy to use...

Cons

Can't find anything yet. All of it are excellent!

Review Source

AwM

Abdul wahab M.  
IT manger  
Cosmetics  
Used the software for: Less than 6 months

### "The best Asset management software so far i have seen."

February 10, 2025

5.0

So far i am giving 90/100 to asset tiger for over all experience. Assets 100/100 inventory 60/100 lease or contracts : 40/100

Pros

Easy to manage the Assets. Easy to customize.

Cons

Don't have backup option. if we want to restore the data to any previous date is not available. it should have the inventory management with more features. it should have lease management system. Like we have 50 stores in different malls and buildings. lease contracts, rents , insurance etc. And the Asset value management should have more features to give report to finance Department.

Review Source

MD

Max D.  
Manager  
Construction  
Used the software for: 6-12 months

### "Efficient Tool for Asset Management and tracking"

December 2, 2024

4.0

AssetTiger significantly improved our asset management process. It allowed us to digitize and streamline data that was previously tracked on paper, reducing paperwork and providing easy access to information. This transition also helped cut down on unnecessary purchases caused by duplicate materials.

Pros

The ease of quickly setting up the system and getting started is remarkable. The free version is a great advantage during the initial phase, allowing you to determine if the software meets your needs without commitment.

Cons

The maintenance feature could use some improvement, as it feels quite basic and lacks intuitiveness. The software could be offered also in different languages.

Review Source

JG

Jenny G.  
Senior Director  
E-Learning  
Used the software for: 1-2 years

### "Asset Tiger Makes tracking assets Quick & Easy!"

December 9, 2024

5.0

I found the learning curve to be minimal. It is also makes tracking assets efficient and accurate.

Pros

I can easily locate and track assets to determine their current status, check if any are overdue, and more. The system offers an excellent sorting feature and well-organized categorization fields, making asset management seamless.

Cons

I liked everything about Asset Tiger. I could run reports and make decisions based on them.

Review Source

LR

Lynda R.  
CAO  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Great program for tracking assets"

May 23, 2022

5.0

I love it. I've been very happy with it the product. In fact, this year I am opening a new set of "books" to track all of my non-equipment assets as well.

Pros

I love the hot buttons at the top. It is super easy to see what's under each category.

Cons

I wish the maintenance functions were a bit more involved. I need triggers based on hour meters and odometers as well as time frame.

Reason for choosing AssetTiger

Price, mostly. TBH, I am taking some of my equipment from Asset Tiger and moving to a new inventory system, ACCTIVATE, and rental and billing system The Service Program. Asset Tiger has been really instrumental in making this happen though. And like I said above, I'll be opening a new set of books as well for all my non-equipment assets.

Review Source

BS

Brian S.  
IT Manager  
Libraries  
Used the software for: 6-12 months

### "Easy to use and exactly what we needed"

April 14, 2022

5.0

Really no complaints. We've used the free tier for about a year, which covers all of our current needs. If/when we need to bump up to a paid tier, pricing seems very reasonable.

Pros

The interface is very friendly and very easy to use. You can easily make custom fields in the database to accommodate your needs if the default ones don't have everything you need.

Cons

If I were to nitpick, it would be nice to have even more customization options. However, it doesn't hinder our ability to track. This was still the best out of the box option for us.

Reason for choosing AssetTiger

It was one of the easiest to get up and running quickly. Zero maintenance on the user end.

Review Source

BO

Brandon O.  
Owner  
Construction  
Used the software for: 1-2 years

### "Asset Tiger for restoration"

July 25, 2022

5.0

Pros

I like that this program and app is easy to setup. I had the warehouse guy do it with little or no training. The stickers are easy to implement. Although, on plastic surfaces, I would rivet the stickers into the equipment. The training to field technicians is easy as well. Easy for them to use.

Cons

I would like the reporting features to be easier to use. The reports are great, but saving them isn't. An email report of assets that haven't been seen in a while would great too. As mentioned in the review, a history or feed of users would be nice. Then, I would know who isn't using the program and fix that behavior.

Review Source

BR

Bennet R.  
Software Developer  
Marketing and Advertising  
Used the software for: 2+ years

### "AssetTracking for Small Companies"

August 1, 2022

5.0

AssetTiger has allowed us to use our externally purchased asset tags for inventory management with out an problems and has integrated extremely well into our business workflow when it comes to inventory management. It has streamlined the process of checking items out to individual employees and offers a great history of when and where an items has been used.

Pros

AssetTiger allows us to easily track hardware that is handed out to employees through the check-in and check-out functionallity. With the AssetTags in form of a Barcode and the Scanner in the App we can use a Cellphone to easily assign an employee hardware, check the inventory for replacement equipment and always have a good overview of where equipment is currently situated.

Cons

The Software needed us to rethink inventory tracking a little, as each item had to be implemented as its own asset. A function to add a number of assets to a single item with multiple asset ids / tags would give a better overview of the inventory.

Reason for choosing AssetTiger

The pricing for AssetTiger is extremly fair and the features included exceeded many of the alternatives on the market.

Review Source

BH

Baboucarr H.  
Network Administrator  
Food & Beverages  
Used the software for: 2+ years

### "I'm Glad that i bought this software"

May 17, 2022

5.0

since we started using AssetTiger, we are able to keep track of company assets under one platform. it also give of an insight on how we doing with cost per assets assigned to a user.

Pros

first and foremost it easy of use is amazing. Second there are lots of tutorial videos to help you with almost any issues related to the product. Third, it's a cloud base service so no downloads/installation needed. It is also highly customizable which allow you to setup options and features tailored towards your needs.

Cons

The search function could be improved to accommodate a wide range of search criteria such as options on asset like PC mac address

Reason for choosing AssetTiger

the Free service offered to used the product to add up to 250 assets without paying a dime did it for me.

Review Source

JE

Jae E.  
Director of Outdoor Leadership & Education  
Education Management  
Used the software for: 2+ years

### "An Amazing Asset Management System"

May 17, 2022

5.0

I have thousands of assets and this program was a lifesaver! I have recommended Asset Tiger to tons of folks in my industry and they are enjoying it as well.

Pros

Once everything is setup, it is quite easy to use. I have staff checking out/in equipment everyday so it is very nice to be able to see the history of an individual and every piece of equipment. We use their asset tags as well so it is a stellar deal.

Cons

It does take a while to discover all of the features but still not a huge con. It’s a great product.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Wasp Asset](https://www.capterra.com/p/80853/AssetCloud/)

Reason for choosing AssetTiger

Price.

Review Source

SM

Samantha M.  
Assistive Technology Specialist  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Great software with lots of customization!"

July 28, 2022

4.0

Overall the software is 100% usable for my purposes and the ability to export to a spreadsheet allows me to accomplish anything that isn't currently built in as far as reports or updates!

Pros

The available features and pricing make Asset Tiger great for managing short and long term check out of items.

Cons

There are a lot of features and customization but I would love to be able to have a check out report for locations with the assigned person as well. Currently I can run it by who the asset is checked out to but I would like to be able to see which items are at a specific location and which person at that location the asset is assigned to. It would also be very helpful if you were able to check out assets to the person who reserved it without having to retype their name into the check out form.

Reason for choosing AssetTiger

The price and features. I have a very limited budget so I needed something that was cost effective and Asset Tiger met those needs!

Review Source

JF

Jamie F.  
Asset Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great Software"

May 17, 2022

5.0

I've been using Asset Tiger for several years and really like the product. It is fully customizable and easy to understand and work with. Excellent value for the price!

Pros

Fully customizable. Easy to use. Easy to export data. Easy to import data. Photo storage. Good reporting.

Cons

Could have better auditing features and audit reporting.

Review Source

BT

Brad T.  
IT Lead  
Food Production  
Used the software for: 2+ years

### "Asset Tiger Rocks"

May 18, 2022

5.0

Pros

I like the ability to categorize each asset and the feature to mass update assets. This helps with consistency.

Cons

Dispose asset feature still counts towards your asset count. It would be nice to dispose an asset so that we can easily track the assets that we recycle.

Review Source

JK

Jeremy K.  
IT Manager  
Education Management  
Used the software for: 2+ years

### "Asset Tiger FTW!"

May 23, 2022

4.0

We use it to track the 800+ devices we give to our faculty and students. Additionally we are using the maintenance record feature.

Pros

The price is great, especially when you are purchasing the tags from them. The software is fairly basic and simple to use. Meets our needs at the moment.

Cons

The search field desires a lot. It's fairly clunky to use. Integrations with other products, such as Google and JAMF, would be very nice!

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[FMX](https://www.capterra.com/p/130563/FMX/)

Review Source

KH

Kasie H.  
Purchasing Supervisor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Growing Business"

July 28, 2022

4.0

It’s a good software for a small to mid size business with few assets needing to track.

Pros

I liked the cost effectiveness and ease of use the best.

Cons

The software would drain our phone batteries trying to upload assets. The process was time consuming for 1 asset.

Review Source

SN

Shwetha N.  
Manager Procurement  
Telecommunications  
Used the software for: 2+ years

### "Asset tiger helped to improve tracking of test accessories, equipment's, boards"

August 1, 2022

5.0

Very efficient tracker, easy to track, easy to downloads bulk reports.

Pros

As our equipment's/accessories will be moving frequently since we have 3 sites, its very easy to assign and update location.

Cons

Response for any query from support team delays, if instant help is given it will be useful

Review Source

JN

Jeff N.  
Solutions Architect  
Computer Software  
Used the software for: 1-2 years

### "Easy to use and customize, great value for the money"

July 19, 2022

5.0

I did a lot of research to find a tool that would allow me to track and report on my inventory. This one has a rich feature set, and is very flexible and easy to customize. It has very good searchability and reporting features. I use the reservation feature extensively. It's a very intuitive program.

Pros

The ability to customize the asset fields to suit my needs. You can create categories and use various forms of input.. like dropdowns etc. You can also customize the order in which the fields are displayed on the forms.

Cons

This one is tough.. there's not really anything that stands out. At one point, I thought I wanted an on-prem version, but I don't think that's important to me anymore. APIs to integrate with would be handy.. I've look but haven't found them yet.

Reason for choosing AssetTiger

Flexibility, ease of use, good interface, good reporting, reservation system

Review Source

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