Visibook

Visibook

4.5 / 5 403 reviews

Who Uses This Software?

Fitness trainers, music teachers, acupuncturists, massage therapists, crossfit gyms, user research and interview signups. Anytime you need to eliminate the hassle of scheduling customers!


Average Ratings

403 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Visibook
  • visibook.com/
  • Founded 4
  • United States

About Visibook

Simple, powerful, appointment booking tool that you and your clients will love! Use the scheduler anywhere: the app or any browser. Customers can book with ease using the Visibook app or online calendar. EASY BOOKING AND CUSTOMER TRACKING REDUCE NO-SHOWS INDIVIDUAL AND CLASS SCHEDULER PAYMENTS TOOL CLIENT MESSAGING AND NOTES SIMPLE, FREE SET UP CONTROL YOUR SCHEDULE WORK AROUND YOUR PERSONAL CALENDAR LESS EMAIL AND HASSLE MANAGE STAFF MULTI-PLATFORM TOOL


Visibook Features

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Management
  • Group Scheduling
  • Meeting Room Booking
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Recurring Appointments
  • Reservations

Visibook Reviews Recently Reviewed!


Over 2 years using Visibook and it keeps my businness very easy. It is amazing app to scheddules.

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It can be used direct by the client, and also sends reminders to them and to me Also, it can be shared with privacy.

Cons: It can not send email to all clients at the same time and we can not write a breve information together of the name schedduled, like a only word, or kind of procedure. those would be pretty usefull.

Capterra-loader

Best Online Scheduling I have found. Great developer that is happy to help with personal needs.

May 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of Use, Allows my company to book appointments 24 hours a day, in application messaging make communication a breeze

Cons: Doesn't let client change time date without deleting. original. Doesn't merge duplicate profiles. It doesnt allow certain browers immediate log in

Overall: My Business has increased 100% since we implemented online scheduling.

Capterra-loader

Easy e-scheduling

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: An easy software program that interfaces with popular calendar programs such as Google. You can customize with your own branding and customers can schedule online according to your personally defined criteria and times. It also has mobile apps for iOS and Android.

Cons: It can seem a little rigid and maybe a little hard to navigate in the beginning but once you get used to it it's not such a big deal.

Overall: Easy self scheduling for clients

Absolute best for booking appointments.

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that my clients can book from my website or from my social media pages. I love that it also keeps client info.

Cons: I wish it had a customer relationship management integration of way to pull the customer listing in a popular format.

Overall: None

Great booking Software/ App for Start up Business Scheduling

Mar 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Access through your phone and website is a great tool. Text messages are included which is great one. Automatic notification through email and text. Pricing is great!!

Cons: Sometimes it freezes and there is no way to get in from the App or the Website. The payment methods is limited to one option. It only allows to schedule one patient at a time. You have to create multiple providers of yourself to be able to set 2 patient at the same time

Overall: Affordable Scheduling

This software has made my job so much easier & my clients love it!

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the appointment reminders. It alleviates a lot of stress on my end. I also love the fact that my clients can book their appointments online at their convenience. It's super easy to adjust your schedule and to add services to the schedule. My clients love it!

Cons: The one thing I would like to see in this software is to be able to add a service that would only be booked by me and not the client through online booking.

Visibook has been very to use for my business.

Mar 12, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Visibook is relatively easy to use and understand and the text reminders to my clients is also great.

Cons: When adding a new provider, getting them set up isn't as easy as it should be. I wish you could click on a client's address and have it automatically open in a direction/map app. Can't delete multiple services at once. As far as I can tell, on the app, there is no way to mark a provider unavailable on certain days/times.

Great service, affordable price.

Mar 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This service is easy to use. Anytime I have questions customer service responded quickly. It's very affordable and has saved me money because my clients get reminder for their appointments.

Cons: I would like the ability to set the amount of time for appointments. I typically have 50 min appointments.

Overall: Easy to use and very affordable.

Great app live it

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I take my schedule anywhere I go instead of waiting to go to work and find out what I have opened!!

Cons: Wish they had a invintory app that can input my things I need!! And can keep count and subtract!!!!

Quick, user friendly, great accessibility for business and client

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Private notes so I can keep track of client progress and payment. I like that there is client access to make any cancellations on their end.

Cons: I don't like that there is not an option to book ongoing events when booking a single appointment. I wish that when booking a client I could book the same appointment in upcoming weeks without having to go to each individual day and book.

Vendor Response

by Visibook on March 19, 2018

Hi Kelly, when you are booking an appointment, at the bottom of the booking panel, you will see an option to repeat the appointment. Hope that helps!

This product is very easy to use.

Mar 06, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: As my business has grown, the service continues to meet my needs. I like the reminders that are sent to my clients that I o not have to generate.

Cons: I would like to be able to print from the application. Also, if I could combine availability to my personal calendar that would be helpful.

Visibooks offer me everything I was hoping for to manage my small seamstress business.

Mar 05, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the built in messaging feature. My clients are always super impressed that it's so easy to get a hold of me! I have also received fabulous feedback from my clients about the reminder sent to them the day before their appt. I also like the daily email summary I get on the day before my appts.

Cons: Sometimes the messaging function mixes up the message order when the message is longer. It'll send message 3 before message 1 comes thru. The odd time it has been over an hour before message 1 comes thru and I can make sense out of my clients request.

Overall: I no longer have clients missing appts thanks to the reminders! It also helps put forth a professional, modern approach to booking appointments.

I love it! So simple to use!!!

Mar 05, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love The reminders that it sends to my clients and me...it is so nice that i can book an appointment and a text is sent right away to my client:)

Cons: I dont like That you cant respond directly to the messages...it sometimes gets confusing when messaging clients.

Capterra-loader

Functional

Mar 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy this program is. I literally pull my phone out and schedule appts in seconds. I love the automated reminders for me and my clientele.

Cons: The only thing is, I wish I could respond to clients via text rather than having to go into the actual app to respond.

Overall: Order, organization, and the ability to manage multiple appointments.

I use for booking private music lessons. I only have a few students, but it keeps me organized!

Mar 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The auto message reminding me and my students of appointments has earned me a lot more money! Before I used the app I would easily forget to send a reminder, and they would easily forget about their appointment.

Cons: I think the actual interface could be a little more streamlined and user-friendly. Maybe a capability to sync with calendar, if I doesn't already.

Very easy to use and my clients like the reminders

Mar 05, 2018
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it is very user friendly. I was able to input clients easily and send them messages through the app if necessary. It's alao great to store notes under clients names.

It is enough for my needs right now. I do not need a lot of features.

Mar 05, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Free. It links to my Google Calendar. Easy to use for me and my patients. Patients are able to text me directly.

Cons: No landscape mode on iPhone. Unable to adjust notification time to notify patients. Sometimes it is hard to select the correct slot whenusing the iPhone or iPad.

Having my clients reminded of their appoints has freed me up and helped me not lose money.

Mar 05, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: That I can put in their appointment time a month ahead and just forget about it. Then they get reminded 24 hours before their appointment.

Cons: I don't like that I can't respond to their text through Visibook without actually going into the app

Still getting use to it

Mar 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I haven't played around with it much, but using my own information as a test run has been great. Every week I get my reminders about appointments. I will be using it with my clients soon.

Reliable and functional for my clientele

Mar 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is for my clients to book lessons with me. All I have to do is copy and paste the link and they can book.

Cons: I don't like that I can't edit certain things on the app itself. It would be a lot easier for all editing functionality to be available on the app.

Overall: Able to take back a lot of valuable time spent on manually scheduling people.

Visibook allows me to easily set appointment availability and book appointments

Mar 05, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Visibook has an easy interface for clients to see and book appointments, message me as needed, and get automatic appointment reminders

Cons: Ease of use could be improved. Many times I click on a slot in the calendar, and cannot see the proper screen of options (some are cut off, sometimes it is simply blank), and I have try multiple times to complete the task sometimes.

Capterra-loader

Love this app!! Super easy to use!!

Mar 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is the many different features it offers you, as far as customer notification, syncing with your calendar, syncing with your contacts, allowing clients to go to You're the busy book calendar and set their own appointments check your times and what services you have to offer. I just like how easy it is to use!

Cons: There's not really anything that I don't like with this software, probably the only thing that gives me trouble every now and again is the time it takes to load up it is a little bit slow sometimes.

Overall: The ease of allowing my customers to set their own appointments and keeping all my appointments straight

It has made scheduling so much easier

Mar 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the reminders. The fact they can also change or schedule their own appt. I just wish clients can keep of there own session or paid training package.

Cons: Clients have had issues seeing my schedule Goewver, I dont know if that is something wrong on my end.

Overall: Already have! I talk about it often with other trainers.

It's very easy and convenient

Mar 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: Easy to use on the computer and the app. Having the SMS for the costumers reminder is great. Most software only have by email

Ir seems that is a very good app overall, costumer service is on top of your questions

Mar 03, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Is somehow easy to use, I like that you can put your picture on your profile and add your classes in it

Overall: Is hard to add classes in my link because the location system seems wrong.

I love Visibook and so do my clients!

Mar 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The confirmation texts, reminders, and the ease of editing appts. I have had other software that works significantly less well for a much higher cost.

Cons: I have to completely close it in order to refresh the app. Other then that I have no other complaints, I am being nit picky here.

Removes a TON of scheduling stress through efficient, intuitive, simple interface

Mar 02, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I am a campus minister and meet with 12-15 students each week. Gone are the days of spending day after day playing text or phone-tag with students trying to pin down a time to meet. I simply send them a link to my calendar, they tap the time that best works, and both of us get confirmations/reminders. I love how simply and visually sharp the app is. No regrets in purchasing!

Cons: While the app does "sync" your VisiBook calendar with, say, your Google Calendar... it will still show you as "available" (and will let clients book your time) when you have another event already scheduled for that time. That's frustrating and has led to several times where people have double-booked.

My clients love, love this application; they feel that it is highly effective.

Mar 02, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The automatic reminds for appointments to both me (via email and text) as well as my clients. The easy of having services although programmed and the ability for clients to message me through the application.

Visibook helps my clients remember their scheduled appointments with me.

Mar 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The text messages it sends to clients when the appointment is booked and 24 hours before. The ease of use.

Cons: I don't like having to pay and upgrade as I grow however, I know it's beneficial to having a great product.

Overall: The reminders to my clients help me save time from rescheduling and have greatly decreased my no show appointments.

Its super easy to use - my only issue is there is no email for questions.

Mar 02, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: Nearly everything, the color coding for treatments. Multiple providers. Ease of use. Automatic text messaging. It's free. Guests are actually booking themselves.

Cons: I cannot make it book ahead by two hours - people book last minute and I cannot accomodate them. I only want the bookings every hour or half hour and I have control to change it to every 15 min

In general, the program was very user friendly. It's incompatibility with Internet Explorer though.

Mar 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The program was user friendly. It provided appointment reminders to employees and confirmation email to myself.

Cons: You cannot print out a list of appointments until the night before. There were multiple appointments made by the same person but for different employees. I received the right employee name in the confirmation email, but the wrong name was listed in the appt. slot on the calendar.

Easy to use!

Mar 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It texts my clients to remind them of their appointments. I can also text them about changes or cancelations without having to give out my phone number to clients :)

Cons: I can't have unlimited visits. Max is 25. Many of my clients will be coming indefinitely and I would like to have them unlimited. Another issue I have experienced is that when I make a new customer if I press twice on save it will make them more than once on my list.

Capterra-loader

Have been using VB for quite some time now. It fits our needs very well.

Mar 02, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Customer support has always been top notch. I like the chat option to get ahold of someone right away.

Cons: I wish I could re-arrange the tabs of names at the top of the schedule. Or make someone inactive without completely deleting them.

It's easy for my clients to book appointments

Mar 02, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: It links with my calendar and sends notifications to my clients 24 hours before their session, and at the time of event.

Cons: There's a limit to how many appointments I can book. I would like there to be a setting to send notifications to my clients an hour before to remind them instead of at the time of the event.

I love this little app. It's so quick, and does most things I need from booking software.

Mar 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integration with Gmail. The fact that you can name your 'account' as anything you want, so people can easily find your business.

Cons: The inability to export contacts. No way to upload files for customers, or customise the intake form (i.e. add check box etc.)

Overall: Ease of booking for my corporate clients. Clear appointments, and notifications.

We've used for a home spa for the last few months and have loved it.

Mar 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It has had a very easy learning curve, awrsome features like sending reminder text messages. Been veru helpful in keeping us organized.

Cons: We offer many different services that take all differnet amounts of times and the software wasn't the easiest to set up.

Very user friendly, easy to set up available days and times

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that this software is very quick and easy to use. I find it to be user friendly and like that it will store client information and send confirmation reminders.

Cons: I use this software to schedule auditions for a community theatre. Each show throughout our season has a different audition date. I wish I could set up each audition page so that it would only allow auditions to be scheduled on a particular day instead of people having to change the date on the calendar or mistakenly signing up for the wrong date because it defaults to the soonest date available.

Visibook has been an essential tool for my new business.

Mar 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I can book appointments anywhere. I have the app on my iPhone, iPad, and my cash register (an iPad). It's so convenient to be able to book appointments on the go without carrying around an appointment book. The app sends text reminders to my customers automatically. It alerts them when I book, change, or cancel their appointments. It also texts automatic reminders a day before the appointment. This helps to minimize no-shows and helps them to inform me ahead of time when they can't make an appointment. I can also decide how long my time slots are, how many customers can book at the same time, and what my availability is.

Cons: There's a couple of things that would really make this app great. First of all, it needs an update to allow the orientation of the app to change for an iPad Pro. Also, I'd like to see a list of the customer names for each time slot on the main screen without having to click on each one individually.

My clients find this app easy to use. This is what matter most!

Mar 01, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I love that I can communicate directly with my clients through the app. There aren't any delays concerning responses.

Cons: Honestly, there aren't any changes I would make. Clients like the freedom to check availability and book on their own time. It works for me. There's no need to switch companies.

Works great and its easy to use.

Mar 01, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It sends reminders to me and my clients. Clients can easily respond to messages so we can keep in touch.

Cons: Visibook is not hippa compliant. It is not an issue now, but it may be in the future. Other than that, it's great.

Overall: Easy communication with my clients. I can schedule appointments and keep in contact as needed.

I couldn't be happier. My clients love it as well. Since I've started using it my life's been easier

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: I love the ease of use. Simple and functional. Helps me keep track of my appointments. I have also had a lot less no shows thanks to the built in reminder text. Clients love it and love how professional it makes the whole appointment setting process.

Cons: Can lag every once in a while. It rarely does though. I think in the almost two years I've used it maybe 4-5 times. So all and all hardly ever.

Good

Mar 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and allows customers to see easily see your availability and book appointments, cuts out a lot of back and forth.

Cons: The meetings can be booked back to back and I have found this tough as it doesn't allow for travel time so you have to factor this in when setting your schedule.

I love it

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how user friendly it is. I am able to track all of my clients through my home visiting program. I like how I am able to text a client without giving them my personal phone number.

Cons: I wish the address for the customer transferred over to my google calendar. I would like to be able to look on my calendar and click a link to either drive to that address or go to my navigation from there.

Overall: Organization

Capterra-loader

Visibook has simplified the process of scheduling student meetings.

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I save time by not having to go back and forth with other people to set up a time to meet. My schedule is always available online for others to see.

Cons: Perhaps I've missed something, but I would like to have appointments scheduled on my Google calendar show up on my Visibook calendar rather than having to reset my availability to accommodate other meeting times.

difficult

Mar 01, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: that app is helpful when i need to send a customer a appointment reminder, also like that you can make categories

Cons: cant change a time on a appointment already made and you block dates with one click... ex event is 3 days, you have to block those dates one at a time

The best

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My customers know exactly when I am coming and the reminder is beautiful it's a day before my appointments

Easy to use. Needs a little more accessibility.

Mar 01, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple to navigate. Had an easy interface and an easy app to use. We liked the coloring of the app as well

Cons: Very hard to double book appointments. We wanted a simple way to do it and it was very difficult. We need something new

Overall: Ease of use. Simple application

Scheduling my clients has never been easier

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My clients love the reminders and so do I. Before Visibook we would show up at a clients house and they forgot their appointments. Not a problem anymore.

Capterra-loader

A perfect solution for scheduling student advising appointments.

Feb 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility for my students plus ability to specify in advance meeting topic. Students can make appointments on the fly from their phones and I can see them from my phone.

Cons: Would be nice if there was an educator discount. Some services offer greater usage or even free accounts for .edu clients.

Overall: Ability to manage seeing clients (students) more efficiently.

This app looks great, is easy to use for me and my clients, and does the job!

Feb 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I use this for photography shoots and music lessons and it has done a great job keeping me more organized. I love the simple but stylistic look, ability to write notes on appointments, confirmation and reminder notifications, ability to set availability hours, and connection to my Google calendar.

I also like the responsive customer support.

Cons: I wish it had more payment platform options, or the ability for me to mark whether it's paid or not (especially since a lot of my clients pay in cash).

Easy for clients to use

Feb 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Works great on my cell phone for work and clients seem to really like booking their own appointments

Cons: Clients end up with multi accts between ones I've created and ones they've created. I wish I could merge them

Just what I was searching for

Feb 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to set-up. Great functionality and versatility. Love the email reminders to my clients. Great tracking views.

Cons: Might be nice to have a way to track revenue.

Overall: This system has everything i need at the currwnt moment.

it save so much time in confirming my customer and being able to see what customer i have

Feb 28, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: i love how it save me time calling to confirm my customer and being able to see my customer for the day on my computer in the morning and on the road
.

Cons: i have had problems with costumers pick from . Meaning color and cut or just waxing. I don't know how to get in touch with anyone to help me with this matter.

After using for a while and talking with customer support via email, got used to how the app works.

Feb 27, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Automatic reminders to clients...that saves me time! Pretty easy to use. Different colors to show different services. Can set up a link from website to Visibook for scheduling.

Cons: Doesn't send me reminders at same time as clients' reminders are sent. That makes it unknown to me whether one was actually sent or not. It doesn't always show up in messages on the app as having been sent. I'd like to be able to send a group msg sometimes too. Want to change user name or business title and can't.

Totally satisfied with Visibook. I have referred it to many therapists that now use it.

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the reliability of the software. I have used several appointment schedulers in the past 5 years with no satisfaction. I have finally stopped my search with Visibook. It does exactly what I need it to do with ease and reliability. I have cut my no shows to nothing and my customers like that they can test me through the app. It's very ease to see the history of conversation as well on the app.

Cons: The start up time to open the app on the phone might be improved a little however it is much faster I tried to get all my therapists to use one calendar but wasn't successful with that. However we all use Visibook individually because it is an excellent product for scheduling.

Overall: Able to keep track of appointments. Saves time by reminding clients without having to call them.

easy and convienent

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy and simple for customers and myself.

Overall: less work for myself concerning scheduling. Easier to avoid conflicts when the customer books their own date.

I am a private tutor, I use the Visibook to schedule all the appointments with my students

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This app is great, I help me with all my students appointment and the best thing that sent remainders to them and myself.

Capterra-loader

Visibook is building an awesome product. I use it every day.

Feb 27, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ease of use. I am an executive secretary and I can make appointments within 3 clicks. I make appointments for 3 leaders and I can keep their schedules and mine clear with ease. Also, the auto-reminders can't be beat.

Cons: Sometimes I get stuck hoping for a feature that doesn't exist. Other times I find some issues between the mobile and desktop versions. I really think these are just growing pains and trust the awesome Visibook staff will continue improving.

Overall: Ease of scheduling appointments

Great option for my therapeutic massage practice.

Feb 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for both client and myself. The adjustment of availability is easy to make and add last minute appointments.

Overall: It frees up my time that i used to use scheduling call in appointments

Not really a con, more of a sugg. Online intake form option, also allowing clients to make gift card purchases.

Booking with ease

Feb 27, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how easy it is for my clients to book with me! And they love the fact that they can book online whenever they want to!

Cons: I wish it had an option to put a clean up time. I have to include it with my appointments and so it makes them look longer than necessary.

user friendly and very helpful, especially for a new business owner

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is user friendly and was easy to navigate. I'm not a tech savvy person and the program wasn't hard to familiarize myself with. It really helps me stay organized and in touch with my clientele. My favorite feature is how it send my clients apt confirmation and reminder alerts!!

Cons: At times it takes a bit of time to load up and start working. I've even deleted and reinstalled the app trying to see if that sped it up with no luck.

Overall: easy booking, good way to stay organized and in touch with clients, receive alerts and reminders for upcoming apts

Great product but could use a few updates

Feb 27, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the confirmation emails/texts and reminders the most. It's helped our business tremendously..

Cons: I would love if there was a way to note that a person arrived or was a no-show for their appointment...like a check-in bubble. Also maybe a way to send a thank you note without having to go into the messages per person....

Overall: Modern way to schedule and confirm appointments that traditional appointment book.

Capterra-loader

Visibook is quick,easy and convenient! I started using this for my voice lessons my clients love it!

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that my clients can use it with ease. It almost feels like a personal assistant! I love that I can message my clients right from the app and that it sends reminders to my clients so that they don't miss a lesson. I also love that whenever I have a question, I am able to chat with the help desk right away and get the customer service that I need!

Cons: I wish I could send one email or message to all of my clients at at once. I would also like to be able to set auto messages. So that when a new client registers for a class they automatically get a personalized message from me thanking them for signing up and giving them initial instructions as it pertains to their first session.

Overall: Easy set up and scheduling for over 30 clients. No stress by trying to keep track of appointment's!

Easy to use and very efficient for small business owners.

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that anyone can have access to your availability and can schedule with ease. I also like the fact that the app sends reminders the day before of all appointments --- very user friendly!!

Cons: If my clients do not have google email, they often find it very hard if not impossible to book with me.

Easy to use and efficient!

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the reminder emails a particular calendar the before appointments to you and your clients it saves me time! You can customize your schedule

Cons: I only use this as an app for myself but sometimes when editing my schedule for slots and times then booking appointments for a new Client but exsisting on my phone it gives me a hard time on my search to find then pull my client from my business cell phone. Maybe it's because I have an iPhone but eventually it does it just takes time to import new Client information.

Love to allow my clients to schedule by sharing my link

Feb 27, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I'm a photographer. Twice a year I schedule special days that involves a new session every 15 minutes. With visibook, I simply share my link and my clients are free to find the time they want to schedule and book it without me having to call or message them several times. The reminder messages are fantastic as well.

Cons: This may exist and I simply don't know how to do it, but I'd like to be able to link directly to a specific date instead of my entire schedule.

Easy and very helpful.

Feb 27, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Making bookings without being on phone whole day. Communication with customers is easy with direct messaging to e-mail.

Cons: Time slots allocation can be done better. Customers have no profile except for private notes would be great if you could add subcategories. Exmpl. Service like like sport. Customer profile with photo and gatagories like right handed or left handed kicking foot and throwing arm.

Our customer base has doubled in very satisfied customers.

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Visibook is very easy to use for our business and for our customers. It saves us time by allowing our customers to pick and chose their appointment day and time, and to do it whenever they want.

Cons: I would like the providers notified immediately when they get booked for appointments. If this possible I would to be notified that this is possible.

Setup took no time, and really easy to get it going. Really simple to use yet professional look.

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Email and text notifications and reminders are convinient and professional looking. I downloaded the app and was able to send myself a test email within 30minutes. I was impressed. Also easy for clients to take action via the email notification.

Cons: I teach group fitness class, and you cannot see class names or time in a calendar view, so you have to drill in each day to see what they are. I wish it showed at least the times would be nice.

Overall: Free yet professional looking booking service. I am just starting out with low and tight budget, and this app got me going with no expense and little effort.

I needed something simple to allow me and my patients to schedule and change appointments.

Feb 27, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: It's FREE and still does what I need it to, mainly, sync with Google calendar and send reminders to my patients.

Cons: That it is difficult to copy and past a customer's phone number into the app. It says it is an invalid phone number because it only accepts digits. So I have to write the number down or memorize it to type it in. And once that error is made, the only way to correct it is to cancel adding a customer and start over.

Fantastic. All my clients love it as well

Feb 26, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It sends reminders to my clients and it's easy to navigate. I like that it can import my contacts from my phone. And that it sends me reminders of my appointments

Cons: I wish that the calendar is automatically open unless I block off the time slots myself. So that is easier for my clients to book their appointments. For now they have to message me for me to book them in

Overall: My clients love it. Makes bookings a lot easier

Very good app! Its super convenient, and my clients love the text reminders

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Text reminders for me and for customers keep me on track, and less no shows. It is also great to get email reminders

Overall: I have referred several people to use this app, and they are also happy with it.

overall good app...but many fixes are needed

Feb 26, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: storing customer info, confirming appointments, setting up services aspect is really nice. Color coding is great. I am mostly happy with this app. It has helped me with my business... Thank you

Cons: navigation through the app is very choppy. hitting the back button should not exit the app without a warning...it would be even better if when you hit the back button, it goes to the page/place you were previously. This malfunction becomes really annoying while using the app. But overall, the app is really nice.

Overall: Huge time saver for my business!

Readily accessible

Feb 26, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I LOVE the calendar sync! I have google and my clients know my availability which was why I downloaded this awesome app!

Overall: It's not %100 user-friendly at a basic level. My training schedule is in one place and I get to share exactly what I want with clients from my personal agenda.

Works perfect for our business

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It updates immediately to all devices so that we never double book ourselves. It is easy and simple to communicate with clients. It stores our client's contact info, which is nice to be able to access from any device.

Cons: We have not tried the functionality for clients to self book because we require a deposit before booking a date. It may work flawlessly.

I love this system for my massage business

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that my clients can book their appointments at any time of the day, online through my app! So convenient for them!

Cons: I wish i could run reports to see how many people i have seen, what kind of appt they booked, and how much money i made

Overall: Organizing my appts and client info

Visibook has great for my business.

Feb 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the text reminders sent out to my clients to remind them. I have not had a client no show. I also love hat I can have all my appointments with me on my phone app so I can make appointments anytime!

Cons: I would like to be able to see my whole week on one page along with all columns so I could see my complete schedule for the week.

Some customers complained about difficulties... as a new member they say it should be a lil easier

Feb 26, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to use - keeps my day running smooth keeps in communication with clients which allows to stay up to date via text msg outside of texting thru regular text

Cons: Customers have to go thru a bit of a process as new clients to my calendar they have a hard time confirming the appointment as a new client

Like the booking feature and texting feature. Hate that I can not put personal Tasks in

Feb 26, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: Texts my clients to remind them of their appt. I like that I can book appointments with reminders . I also like that organizes my services

Cons: It does not imbed my other calendar and does not allow me to put personal appointments in app so constantly swapping between two calendars. Would like it to be just my main calendar/booking software

Love it

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use, it's user friendly ! I have no complaints about the application at all. I would continue to use it ..

Cons: That it's a cost associated to using payments when IĀæm already paying for the service . I think that it should be included

So easy to use !

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: I think this software is very easy to use and simple. It's so helpful to organize customer list! Excellent! I have been using this software for 4 months and I think this is the most easiest software! I highly recommend this app for everyone!

Capterra-loader

Works great! Auto reminders have been a great time saver.

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: My clients and I have LOVED the appt reminders most of all! Most no longer need a card that gets lost with appt on it unless they do not have email or text.

Overall: Auto appt reminders

I personally like using Visibook because it handles all the needs for my occupation and easy to use.

Feb 26, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Visibook is easy to use, for myself and my clients. It handles almost every feature I was looking for

Cons: You cannot show pics of your work to advertise and for others to see their options. Contact sync could be a little more convenient

I am enjoying this program for my small business

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like using Visibooks because it is organized and has a variety of options. I also like how easy to use it is. I like that you can view providers seperately and combined. I love the appointment reminders.

Cons: I do not like how I can not reply to messages directly through text message, that I have to go to the app. I do wish that you could set a time for the appointment reminders as I do business last in the evenings sometimes and do not want to disturb my clients with notifications.

Overall: Ease of use.

Very easy to use! Great system

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really like the reminders it sends not only my clients, but me as well. It is very easy to use, I can set it up with my Facebook and let clients see my availability.

Cons: I do wish there was an easier way to pull up past private client notes. Other than that I don't really have a negative thing to say about it!

Has made it to where I can just do my job....tutor kids. No more scheduling nightmares!

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The parents of my students being tutored can go in and schedule the appointments and even cancel them themselves. They can only schedule during times that I have marked as available. If another student signs up for that time, that time is no longer an option. I also love the alerts that I get for scheduled and cancelled appointments. The reminder the day before are great for both me AND the parents! I also love how my clients can leave me notes when setting up appointments. This works really well for my households with more than one kid. That way I know which kid to expect and prepare for.

Cons: It would be nice to be able to customize a cutoff time for a client to schedule an appointment. As it is now, a client can schedule minutes before as long as there is availability. I use it for tutoring and need time to prepare for each student. I would like to be able to set it to where appointments had to be scheduled at least 24 hours in advance.

Absolutely the greatest calendar available for self booking.

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the fact that I can send s link of the calendar to my customers where they full the required days themselves. All I need to do is review the bookings.

Excellent

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Software is very easy to use and as long as we are logged in the same account we can sync

Cons: You cant go back on the screen and i.would like it if when you are on both columns they appeared next yo it and mot merged

Overall: Can book appointments wherever I am

Halfed my workload, Awesome app

Feb 26, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Gives my clients flexibility to work around me as a trainer and also saves me managing a manual diary which used to take up all my spare time in evening's

Cons: You can't delete block of availablity you have to delete one at at time! Frustrating! Other than that it's very simple and works well!

Overall: More time to myself away from my businesses

Capterra-loader

It has been great for my Esthetics business

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Clients found it easy to use and I could update and change things from anywhere. My clients appreciated the confirmations and reminders for their appts

Overall: When I first started using it I had a few clients say they couldn't log in but have had no issues for >10 months

Capterra-loader

Excellent applications for small businesses/ self employed

Feb 26, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love the ease of use. I can add customers and customize appointment types. The "Notes" feature is very handy for tracking sessions for someone like myself- a personal trainer.

Cons: There are a couple of glitches. Once I added a customer and it duplicated them 10 times. Another time, I couldn't access the app because it kept shutting down.

Overall: Perfect for my small business. I can create appointments and the software notifies and reminds both myself and the customer of upcoming appointments.

Program has increased patient flow and they love using it! SO MUCH better than our old way..

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: That patients can CX and RS their appts based on their schedule.Program is user friendly and we like that we can message patients through this.

Cons: Every so often, the office staff is unable to get on program via our cell phone when out of office.There has been an occasion that a patient can't CX appt..but not very often.

Overall: The program is in line with how people like to do appts online and due to work or other issues, they are not always able to do things by phone.

Works well but haven't had long enough to really put it to the test

Feb 26, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Keeps track of my customers
can keep track of classes
I like the calendar and that I can share it with my customers so they can sign up for what they want.

Cons: wish there was a way to show who paid and when
I think it is a little difficult to get around when trying to add customers
I would like to see a windows version

Overall: I was able to keep track of my classes and customers in one place that is pretty easy to get around in.

Great Features, Low Price

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: monthly fee is less
Automatic text or email reminders for clients
Sign on with multiple devices
This software has such competitive pricing for all of the features included!

Cons: Multiple settings locations make it hard to remember where each specific control is located
I really wish there was an app for Kindle devices

Easy to use.

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and affordable. I like that it syncs with my google calendar and I can import contacts directly from my mac/phone.

Cons: It lacks some extra features that would be nice. I don't like the following situation: when you are completely booked of appointments customers don't see anything on your calendar and it looks like you just don't have any hours. This is confusing for a non-profit clinic I run that is only open 1x per month and books quickly. I wish it just had a notification that said "booked"

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I have been using the app for my personal training business and it has been a godsend.

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It reminds all my clients of our appointment 24 hours in advance and send them notices as we book new appointments. It helps add another layer of professionalism to my business and my clients love it. It's like my own personal assistant. The simplicity is great but there are a few limitations in the features. At the end of the day it does everything I need it to.

Overall: I get to improve my level of professionalism with my clients.

I was looking for an online booking tool to track my appointments, Fits my needs perfectly!

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I like the integration between Visibook and my Google Calendar.
It is simple to make a quick change to a single appointment.
I like being able to book a recurring appointment with ease and it is awesome that I can make a change to one appointment and not have to adjust the rest of the recurring appointments.
Very intuitive!
Love the reminder Text and Email feature!

Overall: Allows me to spend time doing what I love!

Love this for my Massage Business!

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, and convenience. It sends a booking confirmation to my clients phone or email; and an appointment reminder the day before their appointment. I rely on this app now for my clients and business to run, it's made life a lot easier and it's even reduced no shows and missed appointments by almost 100%.

Easy to use, has a lot of great features

Feb 26, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Love how it sends text reminders to my clients and I. This app is very customizable with all my appointments

Cons: I wish there was a better way to keep track of my client reminders, a way to remember things about them.

I have enjoyed using this app

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support

Pros: The app is easy to use. I love the appointment reminders. Excellent way to communicate with clients.

Cons: I sometimes have issues with the availability features when setting appointments other than that there are no other cons for me