# Page 4 | Visibook Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Visibook the right Fitness solution for you? Explore 621 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151022/Visibook/reviews --- Visibook 4.6 (621) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Visibook ## Showing most helpful reviews Showing 76-100 of 621 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KG Kristy G. Business owner Individual & Family Services Used the software for: 6-12 months ### "Visibook" April 5, 2019 5.0 Absolutely amazing app! Pros Visibook helped me to get my business off the ground quickly. I was able to send a link to clients for booking appointments. I book clients on my own and made detailed notes in each appointment. There is also the option to set the frequency of the appointment! Cons Visibook only allows you to set a certain amount of appointments before a small monthly charge is automatically withdrawn. I was still impressed with the app overall due to the amount of business I booked before paying. Review Source Response from Visibook April 8, 2019 Thanks for your feedback and review! Glad to hear that we were able to help your business! Eric M. Business Manager Entertainment Used the software for: 6-12 months ### "Serves that needed purpose of moving away from paper scheduling" February 26, 2019 4.0 Still new to it, but it has been positive so far. Customers love it, Staff are growing to like it. Pros Organizes all of our coaches availability for private lessons so our company can see exactly when and with whom lessons are taking place. Our customers love it as well so they can book without having to come in to the office. Cons We have multiple lesson options and there is currently no way to categorize those types, so customers have to scroll through the entire list to get to the correct lesson they want. Review Source Response from Visibook February 28, 2019 Thanks for your feedback, Eric. We appreciate it! CJM Coach Jeff M. Operator/Instructor/owner Sports Used the software for: 6-12 months ### "Happy Customer, Successful Interaction " May 3, 2019 4.0 I was able to Taylor the Visibook calendar to help my customers personal experience and increase my work load with structure. That translates into Pros After getting things plugged in for options, as a non computer person this service seem to help launch one side of my business that I no longer needed to worry with. My customers only complained because I’m only one person and I am spread thin because of my back to back bookings.. I need more of me Thanks Visibook for your help! Cons It’s more about my time to sit down and actually plug content in vs multiple choice topics. Review Source Response from Visibook May 10, 2019 We appreciate your review! SG Sheila G. Cosmetologist Arts and Crafts Used the software for: 2+ years ### "Cosmetologist" June 1, 2019 4.0 Great!! Pros This software helps me stay organized and keeps me in contact with clients and they love the reminders and so do i as well Cons I wasn't able to double book at first but now i see they updated the software and it works fine now Review Source Response from Visibook June 6, 2019 Thanks for your review! Lic. Francia Sanoja @. Nutricionista Medical Practice Used the software for: I used a free trial ### "Schedule your appointments practically and easily with Visibook" January 9, 2019 5.0 My personal experience has been very good for allowing me to respect a schedule of appointments and its systematized handling from my cell phone. Pros The simplest and most practical way to schedule appointments for my patients, allowing me not only to synchronize with my google calendar, but also to interact with the patient and channel payments. It seems very funtional to use my mobile phone, which allows me to optimize my attention. Cons That patients book their own appointments, which sometimes blocks a certain time without penalty for not attending it. To improve this detail it would be functional to integrate more effectively with the reservation payments prior to the consultation. Review Source Response from Visibook January 10, 2019 Thank you for your review and feedback! If you set up a cancellation policy along with payment processing, then customers won't be able to last-minute cancel without penalty. Please contact us at hello@visibook.com if you have any questions on how to implement this. BA Brandon A. Owner Used the software for: 2+ years ### "Absolute best for booking appointments. " March 22, 2018 5.0 None Pros I love that my clients can book from my website or from my social media pages. I love that it also keeps client info. Cons I wish it had a customer relationship management integration of way to pull the customer listing in a popular format. Review Source SM Susan M. Owner Mental Health Care Used the software for: 2+ years ### "Program has increased patient flow and they love using it! SO MUCH better than our old way.." February 26, 2018 5.0 The program is in line with how people like to do appts online and due to work or other issues, they are not always able to do things by phone. Pros That patients can CX and RS their appts based on their schedule.Program is user friendly and we like that we can message patients through this. Cons Every so often, the office staff is unable to get on program via our cell phone when out of office.There has been an occasion that a patient can't CX appt..but not very often. Review Source AH Amanda H. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Visibook - simple scheduling" January 7, 2020 4.0 The online scheduling makes our lives SO much easier! Pros It's very easy to work with. The chat support option is helpful when setting up new providers or services Cons I least like that it has no great reporting features or data collection capabilities. I'd love for it to be able to offer that so that I can continue to use it for our small business Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing Visibook Simplicity, price Review Source EL Edd L. CEO and President Alternative Medicine Used the software for: 2+ years ### "This is the best calendar for small business owners!" December 8, 2016 5.0 Flexible, responsive and user-friendly - Visibook has made my life so much easier. From easy booking myself, to easy booking for my clients, to complete control of my calendar and support that is out of this world (I asked for the app to include a landscape view and it happened within a few days) you can't find a better group of people to work with or a better product. Pros Easy of use, the responsiveness of team, and I like the look. Cons Every time I point out something I think could be improved, you guys do it! Review Source VR Verified Reviewer Consultant Management Consulting Used the software for: 6-12 months ### "Great product!!!" May 18, 2019 5.0 It helps me not double book clients and reminds me throughout the week. Pros I love how it links with my iCal and reminds me where I have to go ahead Of time. Very easy to use. I love the product! Cons I would like to invoice from it. And have the option to put the prices on the clients not the items. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reason for choosing Visibook I like the format for Visibook better and user friendliness Review Source VR Verified Reviewer Band Director, Madison Middle School Used the software for: Less than 6 months ### "This app looks great, is easy to use for me and my clients, and does the job!" February 28, 2018 5.0 Pros I use this for photography shoots and music lessons and it has done a great job keeping me more organized. I love the simple but stylistic look, ability to write notes on appointments, confirmation and reminder notifications, ability to set availability hours, and connection to my Google calendar. I also like the responsive customer support. Cons I wish it had more payment platform options, or the ability for me to mark whether it's paid or not (especially since a lot of my clients pay in cash). Review Source WM William M. Tax Preparee Accounting Used the software for: 1-2 years ### "Visibook is a great!" May 12, 2019 5.0 Pros What I like most about this software is it is easy to use. It has helped me a lot especially during the Tax season when it comes to scheduling my clients. The best thing about it is that it informs not only me about the schedule but it also informs my client as well. Cons What I like least about this software? So far, I don’t have any complaint about it. Review Source Response from Visibook May 13, 2019 Thank you for the great review! Ian M. SR Project Manager Used the software for: Less than 6 months ### "Visibook is building an awesome product. I use it every day. " February 27, 2018 4.0 Ease of scheduling appointments Pros I love the ease of use. I am an executive secretary and I can make appointments within 3 clicks. I make appointments for 3 leaders and I can keep their schedules and mine clear with ease. Also, the auto-reminders can't be beat. Cons Sometimes I get stuck hoping for a feature that doesn't exist. Other times I find some issues between the mobile and desktop versions. I really think these are just growing pains and trust the awesome Visibook staff will continue improving. Review Source Ushan Sasika G. Freelance Software Developer ( Part time ) Internet Used the software for: 1-2 years ### "Simple way to manage appointments" April 6, 2019 4.0 It helped me to manage all the appointments without messing with my other works. Pros The app is very user-friendly and easily get understand for first users. Cons Sometimes its text messages take a long time to reach clients. Review Source Response from Visibook April 8, 2019 Thanks for your feedback. Text messages should be getting to your clients within a few seconds. Can you please email us at hello@visibook.com the next time you see this happen? SG Stephen G. Owner Retail Used the software for: 6-12 months ### "Great calander app" December 27, 2018 5.0 Overall I have a very positive experience with the app and wouldn’t do without it now. Thanks guys for this app Pros Great for putting private notes in as I use it for address’ and phone numbers when out and about. I also get my emails or my calls the next day wihich I print out for myself.and very easy to use. Overall I’m very pleased with it. Cons I would like when the email comes through it would have the private notes with the names as I write the addresses and phone numbers on it myself. Also an option to notify me to my phone when my next call is coming up. Review Source Response from Visibook January 10, 2019 Hi Stephen, Thanks for your review and feedback. I'll make a note of your request to have the notes come through in the email. If you have any other suggestions, please feel free to reach out to us at hello@visibook.com AP Alla P. Hair dresser Consumer Services Used the software for: 2+ years ### "The best booking system for a hair salon " May 10, 2019 5.0 Pros I really like how it’s easy to use and the recent updates they have made where I can give myself some buffer time with appointments Cons I can’t say what I don’t like because I like it all. Review Source Response from Visibook May 13, 2019 Thank you for your review! SM Shani M. Wig stylist Apparel & Fashion Used the software for: 1-2 years ### "Big fan" December 18, 2018 5.0 Excellent. The program itself is exactly what I need for my business. Always easy to deal with when I have an issue or want to make a change. Thanks for al your support. Pros It’s efficient and helps me stay organize and My customers benefit from it as well. Cons It often won’t load when I open and I need to exit and reopen the app Also, I wish I could make my own reminders to my customers not just the reminders that come automatically with the app. Review Source Response from Visibook December 19, 2018 Hi Shani, Thank you for your feedback. I'll make a note of your feature request. We'd love to look into the issues with your phone not loading. Can you email us at hello@visibook.com? JB Jacklyn B. Hair stylist Cosmetics Used the software for: 1-2 years ### "A great first time starter appointment app." December 18, 2018 4.0 Great for sending out reminders to the clients about their hair appointments Pros Organize and convenient also, I like how I can put different services Cons I work at a salon and I have to send out reminders the day before the appointments because if I put in the appointments weeks ahead then the clients will Recieve appointments everyday until their actual appointment date. Review Source Response from Visibook December 19, 2018 Hi Jaclyn, Thanks for your note, however what you described sounds unusual. We send out a reminder 24 hours prior to the appointments; not everyday in between. Can you email us at hello@visibook.com? We'd like to help look into what you're seeing. VR Verified Reviewer Chiropractic Physician Used the software for: Less than 6 months ### "Great booking Software/ App for Start up Business Scheduling" March 15, 2018 4.0 Affordable Scheduling Pros Access through your phone and website is a great tool. Text messages are included which is great one. Automatic notification through email and text. Pricing is great!! Cons Sometimes it freezes and there is no way to get in from the App or the Website. The payment methods is limited to one option. It only allows to schedule one patient at a time. You have to create multiple providers of yourself to be able to set 2 patient at the same time Review Source SB Shua B. Owner Used the software for: Less than 6 months ### "Best scheduling app I've tried!" February 26, 2018 5.0 Pros Easy set up, really easy to navigate the app and book appointments, easy to add and edit customers. Love the confirmation texts sent out to clients the day before the appointment, and that they can respond directly to the confirmation text if they need to and I get notification sent straight to my cell phone. Super simple to add, edit or cancel appointments and they give you the option to send any adjustments to the client directly. Really affordable app, that literally does everything I need. Cons I'd like the option to be able to state why I'm closing off a day (eg: vacation, jury duty, etc). sometimes the app will get glitchy and won't let me edit the appointments, so I end up having to cancel the entire appointment and rebook, instead of just being able to do a simple edit. The confirmation sent out the day before the appointment would work much better for me if I could send out a completely custom text, asking the clients to confirm, and it would show on the schedule that the client has confirmed the appointment. Review Source dT dawn T. hairdresser Consumer Services Used the software for: 1-2 years ### "I love Visibook" July 30, 2018 5.0 i love it no problems Pros This is the best appointment book for the money!! I used another app which was more expensive and less effective. I would be lost without my Visibook it literally keeps my business on schedule!! Cons nothing i have never had any problems my clients always are getting the text messages and confirmations before thier appointments. Review Source VR Verified Reviewer Pet Groomer Used the software for: 6-12 months ### "Visibook has been a great program for my Pet Grooming business!" October 30, 2017 5.0 very beneficial tool for scheduling and keeping client appointments organized, communicating with then, reminders alerts; great all around tool and highly recommend it to any small business owner. Pros It sends appointment reminders to both me and my clients and allows them to pre-book appointments in advance! Easy access from my phone or computer, Clients really seem to like the service as well. Cons Would like more client info fields and and an appointment history attached to each customers profile Review Source MP Marie P. Esthtician Entertainment Used the software for: 2+ years ### "Marie Pangilinan review" December 27, 2018 5.0 Software is amazing and my overall experience is great all my customers love it. Pros The thing that I like most about the software is that it takes uses my contacts from my phone and I don’t have to punch them in manually Cons I have no cons to report. It’s a great software and everything is great about it. Review Source Response from Visibook December 28, 2018 Hi Marie, We're so happy to hear that Visibook is working out well for you and your customers! Thank you for your review! BF Brett F. Director of Instruction Sports Used the software for: 2+ years ### "Great product" May 9, 2019 5.0 I've used Visibook for 2 years now. I love how easy it is to share my calendar with my clients. Pros I'm very impressed with the new reports. Cons Sometimes my clients have issues with login. Review Source Response from Visibook May 10, 2019 Thank you for your review! Janet O. Section 8 Inspector Cosmetics Used the software for: Less than 6 months ### "Convenient and accessible client booking app!" April 22, 2019 5.0 Easy on the wallet, time-saving, and simple to use client booking app! Pros The flexibility of both client and business usage is a plus for me. This app helped me schedule and communicate with clients with ease and when I came across any issues, the customer service was there almost instantly with the chat feature. Cons Bulk-message sending to multiple clients at once is an absent feature which could make things easier for me and my clients. Review Source Response from Visibook April 23, 2019 Thanks for your review and feedback! Talk to a Capterra advisor for free and get results within 15 minutes.