# Page 8 | Visibook Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Visibook the right Fitness solution for you? Explore 621 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151022/Visibook/reviews --- Visibook 4.6 (621) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Visibook ## Showing most helpful reviews Showing 176-200 of 621 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GM Gabriela M. Registered Massage Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Great app" May 14, 2019 5.0 Pros Very easy to use. Great customer service. Great value for the money. Cons No issues at all so far. Visibook works great. Review Source Response from Visibook May 15, 2019 Thanks for the 5-star review! KM Kari M. Owner Used the software for: 1-2 years ### "Great service, affordable price." March 12, 2018 5.0 Easy to use and very affordable. Pros This service is easy to use. Anytime I have questions customer service responded quickly. It's very affordable and has saved me money because my clients get reminder for their appointments. Cons I would like the ability to set the amount of time for appointments. I typically have 50 min appointments. Review Source LB Lisa B. Personal trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Halfed my workload, Awesome app" February 26, 2018 5.0 More time to myself away from my businesses Pros Gives my clients flexibility to work around me as a trainer and also saves me managing a manual diary which used to take up all my spare time in evening's Cons You can't delete block of availablity you have to delete one at at time! Frustrating! Other than that it's very simple and works well! Review Source DH Dana H. Board Certified Behavior Analyst Mental Health Care Used the software for: Less than 6 months ### "Great tool for small businesses" February 22, 2017 5.0 Overall, I love the app!! It has reduced my no-shows dramatically, which is awesome because I drive to my client's homes and if they aren't there, I don't get paid!! I don't use the app quite as intended... I have the text message set up to read "please call or text me to confirm your appointment" for the next day. The message my clients receive is kind of choppy because that wasn't the intention of this feature, but I works out well enough. I also love that I get my own reminder message at about 6pm because then I will check if everyone did in fact confirm their appointment. I don't use the availability function (where clients can book their own appt.) or the pay function, so I am not sure how well those work. The only 2 things I would like to see changed are 1) the ability to send personalized messages to clients via text message (like you can with email) and 2) an easier way to choose appointment times... when I book an appointment I sometimes have trouble choosing the time I want. For instance, if I want to book at 8:45, sometimes I will get 8:30 or 9:00 depending on where I click on the time slot area, and I have to go back and start over. It's not huge, just a minor inconvenience. Pros Reminders to clients and myself about upcoming appointments Cons The inability to send personalized text messages and the way the app has you choose an appointment time (not accurate and can only book appointments in 15 min intervals) Review Source EF Erin F. Business Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Great product" May 10, 2019 5.0 Pros I love the ease of Visiboook as well as the reminders it sends to me as the scheduler and my clients. It has freed up a lot of time I Was spending keeping track of schedules and manually sending out reminders. Cons No complaints. I have really enjoyed the software. Review Source Response from Visibook May 13, 2019 Thanks for your review! TV Tracey V. owner Used the software for: 1-2 years ### " it save so much time in confirming my customer and being able to see what customer i have " February 28, 2018 4.0 Pros i love how it save me time calling to confirm my customer and being able to see my customer for the day on my computer in the morning and on the road . Cons i have had problems with costumers pick from . Meaning color and cut or just waxing. I don't know how to get in touch with anyone to help me with this matter. Review Source Sathish K. Software Developer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Your Personal Assistant" September 30, 2020 3.0 Pros We can manage your daily work digitally. They have an online payment feature. You don't have to get paid by cash, simply you can enable payment option in the dashboard. Cons I don't have any major dislikes but the User Interface bit dull. Review Source ZF Zilmara F. THERAPIST Alternative Medicine Used the software for: 1-2 years ### "I continue very happy with my visibook. I've been using it for over a year and it's been a wonder. " October 16, 2017 5.0 This software optimize my time. Pros Facility to use, free, it send message reminder, I can share with clients and the client schedulled appears only to me, preserving client privacy. Cons I can't send email to the clients at the same time through it, and I would like to do see the notes together with the name of the client. Review Source KH Kristal H. Makeup artist Health, Wellness and Fitness Used the software for: 1-2 years ### "Great " February 21, 2019 5.0 I absolutely love it Pros It’s easy to use . Very concurrent and helpful. Cons Nothing. Everything works just fine for me Review Source Response from Visibook March 25, 2019 Thank you! JP Jonas P. Gym owner and Fitness Coach Used the software for: 1-2 years ### "It has made scheduling so much easier " March 5, 2018 5.0 Already have! I talk about it often with other trainers. Pros I like the reminders. The fact they can also change or schedule their own appt. I just wish clients can keep of there own session or paid training package. Cons Clients have had issues seeing my schedule Goewver, I dont know if that is something wrong on my end. Review Source JB Joann B. Salon renter/stylist Consumer Services Used the software for: 6-12 months ### "Salon booking with Visibook " July 27, 2018 5.0 It’s been easy to learn and a positive thing for my business. Pros I like that it sends me and my clients reminders about appts. My clients live this new service I provide with appt reminders. Cons I need more control with double bookings. I don’t allow my clients to online book because there are still too many appts that can be booked incorrectly and I can’t have the errors on my books. I need control of which appts can be double booked at specific times during the appt. Review Source TN Tahirah N. Beauty Consultant Used the software for: 1-2 years ### "My clients find this app easy to use. This is what matter most! " March 2, 2018 4.0 Pros I love that I can communicate directly with my clients through the app. There aren't any delays concerning responses. Cons Honestly, there aren't any changes I would make. Clients like the freedom to check availability and book on their own time. It works for me. There's no need to switch companies. Review Source JH Jess H. Beautician Health, Wellness and Fitness Used the software for: 6-12 months ### "Great for small businesses " December 28, 2018 4.0 I don’t have to advertise my business as much it makes it easy for my clients to book in and change if needed rather than messaging me Pros Easy for clients to use with linking to my Facebook homepage clients can just click on the book now button Cons Some people don’t check their emails for the reminder message Txt would be better Review Source Response from Visibook January 2, 2019 Hi! So long as you have a valid US / Canada mobile number listed for the client, text message reminders also automatically get sent out. Contact us at hello@visibook.com if you're having issues with that. Crystal S. Salon Owner Consumer Services Used the software for: 1-2 years ### "Need for a scheduler" December 12, 2018 5.0 I love this app, the online booking, confirmations ,states hours, prices, cancellations both for me and when I had to cancel. Loved it Pros I liked that it did confirmation text, sent messages to my phone, easy to communicate with my clients Cons Had a few problems in the beginning with the billing but a CSR was very helpful and took care of everything Review Source CB Cynthia B. Manager Used the software for: 1-2 years ### "Works great and its easy to use." March 2, 2018 4.0 Easy communication with my clients. I can schedule appointments and keep in contact as needed. Pros It sends reminders to me and my clients. Clients can easily respond to messages so we can keep in touch. Cons Visibook is not hippa compliant. It is not an issue now, but it may be in the future. Other than that, it's great. Review Source MC Mary C. RD Used the software for: 1-2 years ### "This product is very easy to use. " March 6, 2018 4.0 Pros As my business has grown, the service continues to meet my needs. I like the reminders that are sent to my clients that I o not have to generate. Cons I would like to be able to print from the application. Also, if I could combine availability to my personal calendar that would be helpful. Review Source VR Verified Reviewer Team Leader/Clinical Director of the Shelter ACT Team Mental Health Care Used the software for: 6-12 months ### "My clients love, love this application; they feel that it is highly effective." March 3, 2018 5.0 Pros The automatic reminds for appointments to both me (via email and text) as well as my clients. The easy of having services although programmed and the ability for clients to message me through the application. Review Source JG Jared G. Acupuncturist Hospital & Health Care Used the software for: 1-2 years ### "Visibook review " December 18, 2018 3.0 Pros Layout, multiplatform use, text messaging reminders Cons The difficulty in rebooking regular clients is a pain. I have to re schedule weekly clients every 25 weeks in a huge pain. Either extend the limit to 52 weeks or continuous. Review Source Response from Visibook December 19, 2018 Hi Jared, Thanks for your feedback. I'll make a note of your comment. BS Bayo S. Personal trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Most Effective Tool" December 21, 2016 5.0 I've been using this app and Visibook for about 2yrs. It has really helped with staying on top of my appointments with my clients. Very user-friendly interface. Love it! Review Source SJ Stephani J. Owner Used the software for: 1-2 years ### "Great App and pretty affordable." February 26, 2018 5.0 Quick, easy scheduling. Much easier to keep track of all appointments. Pros Ease of scheduling appointments on the go on my iphone device. The layout of printed schedules is neat and easy to read. Cons I wish I could send out mass communications to all clients at one time instead of sending them individually/ Review Source JM Jerrel M. Used the software for: ### "Simple, Clean, User-Friendly Product" March 5, 2017 5.0 Booking appointments can be a hassle when going back and forth with clients while playing phone tag. Visibook helps free you from setting appointments. The user experience is clean and simple for both the calendar administrator and the customer. The Technical/Customer Support team responds quickly too. You can't beat that with a stick. Pros It was free. This gives small businesses and startups the opportunity to test out the product and see if it truly helps, which I am sure it will. Cons There's no feature to block out time. It would be nice to have a feature on the calendar where you can block out time so that customers cannot schedule anything during that time. So maybe the ability to click on the calendar to create a block, then click and drag the bottom (or top) of the block to expand it to block out the time desired. Or even if there was a "Hidden Service" option where you can manually create your Services that customers would not be able to see or select. I spoke with customer service and was told that they were working on this feature. Review Source Tony V. Health And Wellness Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Syncs with my google calendar! " October 17, 2018 5.0 Pros Easy to accept money from our customers in whatever payment type they prefer. Cons If you're not careful with your time settings on the app, sometimes it will pick up the wrong times from Google Calendar. Review Source SJ SARAH J. Business Owner Used the software for: 6-12 months ### "Visibook has been very to use for my business. " March 12, 2018 5.0 Pros Visibook is relatively easy to use and understand and the text reminders to my clients is also great. Cons When adding a new provider, getting them set up isn't as easy as it should be. I wish you could click on a client's address and have it automatically open in a direction/map app. Can't delete multiple services at once. As far as I can tell, on the app, there is no way to mark a provider unavailable on certain days/times. Review Source SY Simone Y. Stylist Cosmetics Used the software for: 1-2 years ### "Content Customer Just some Tweaks needed" August 3, 2018 4.0 Visibook is definitely my receptionist. Good. Just want more options to over lap appointments and no show protection. Pros Even with poor connection it works extremely fast. Great Value! Apple and Android adaptable! Love it. Cons I wish I could store more client info in categories like birthday etc. And I'm a hairstylist so layering appointments would be great per individual. Credit card processing to prevent no shows. Apparently my name was link to the credit card processing company years back and I have no idea how to unlink :( Review Source JB Janel B. ceo Marketing and Advertising Used the software for: 6-12 months ### "Visibook review " April 2, 2019 4.0 My overall experience has been very positive. The desktop version is the best. I have found that the software really fits my companies needs. Pros Visibooks has a free plan that is functional and easy to use. you can book up to 40 appointment a month there is easy payment processing. There are reminders and an autoconfirm feature to use as well. Very easy overall. Cons One of the more challenging things is to set up a business’ available hours on the app. There is also some issues with some of the settings. They are not that user friendly. Once you get the programming things go more smoothly. Review Source Response from Visibook April 3, 2019 Thanks for your feedback! Talk to a Capterra advisor for free and get results within 15 minutes.