--- title: "Naranga Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Naranga Software - reviews, pricing plans, popular comparisons to other Franchise Management products and more." source_url: "https://www.capterra.com/p/151025/Naranga/" page_type: "product" language: "en" --- # Naranga Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Naranga ## What is Naranga? Naranga® is the leading provider of franchise management software and business solutions for the franchise industry. Its easy-to-use software platform automates operations and provides consistency across all franchise locations. Also, Naranga provides a list of services for franchise businesses focused on franchise growth. The services include franchise development, support, IT services (website development, e-commerce features implementation), lead generation, design, and content marketing. ## What is Naranga used for? [Franchise Management](https://www.capterra.com/franchise-management-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Naranga?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.naranga.com/&name=Naranga) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Naranga 4.6 (16) VS. [4.8 (44)](https://www.capterra.com/p/196842/ClientTether/reviews/) Starting Price $0.01 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (15) Ease Of Use 4.7 (44) Value For Money 4.6 (14) Value For Money 4.8 (43) Customer Service 4.9 (14) Customer Service 4.9 (43) ## Naranga alternatives [4.3 (209)](https://www.capterra.com/p/79205/FranConnect-Franchise-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [5.0 (27)](https://www.capterra.com/p/179750/Brand-Wide/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (49)](https://www.capterra.com/p/161551/Propago/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (79)](https://www.capterra.com/p/123572/Vonigo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/151025/Naranga/alternatives/) ## FAQs about Naranga Overview ### Which roles and teams benefit most from Naranga? Naranga is most used by franchise operations leaders, executive teams, and business development staff who need consistent oversight across locations. Operations directors use it to standardize compliance and daily workflows, while recruiters, sales managers, and coordinators rely on it to support franchise growth, onboarding, communication, and performance visibility. Answer based on 13 reviews Overview ### What company size and specific industries is Naranga built for? Naranga is designed for franchisors of any company size that need to manage growth while keeping operations consistent and compliant across all locations. It is built for franchise businesses rather than a specific industry, making it suitable for brands that operate through multi-location franchise networks. Features and Usability ### What are the key features of Naranga? Naranga offers CRM for lead management, task management, and job scheduling, plus franchise operations management and a franchise intranet for multi-location coordination. It also includes commission management, compliance management, audit management, and brand management, along with activity dashboards, real-time reporting, historical reporting, and search and filter tools. Getting Started and Support ### What training and onboarding options does Naranga offer? Naranga provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Naranga offer? Naranga provides email/help desk and chat support for customer questions and issue resolution. Support details are limited to these channels, and no reviewer feedback is available to describe response speed, helpfulness, or common frustrations with the support experience. ## Features AI summary Based on 160 Franchise Management reviews Not all franchise management software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Lead Management** (**71%** of reviewers rated this feature as critical) - **Compliance Management** (**59%**) - **Document Management** (**50%**) Naranga supports **Lead Management** and **Compliance Management**, giving franchise teams tools to track prospective franchisees and stay on top of operational requirements across locations. However, it does not include **Document Management**. Instead, it offers **CRM** (**54%**), which can help businesses organize relationship data and manage follow-up activity, allowing teams to maintain visibility into franchise development and compliance-related workflows. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Brand Management The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. Commission Management Tracking, calculating, and paying commissions and earnings to employees Compliance Management Track and manage adherence to policies for any service, product, process, or supplier CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Naranga 18 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Email Marketing: Create and send email blasts/campaigns - Franchise Intranet: A central repository to manage branding content across franchisees. - Franchise Operations Management: Track and manage the day-to-day operations of all franchise locations. - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Multi-Location: Manage and support multiple locations - Online Store: Website through which businesses can sell goods or services over the internet - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Task Management: Create, manage and track all task activities and progression --- Get Advice We can help you find the software with the features you need. Features 4.3 (15) 4.3 Based on 15 reviews ## Pricing Value for money 4.6 (14) Free Trial Basic $0.01 Per Month Value for money 4.6 (14) 4.6 Based on 14 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (14) 4.9 Based on 14 reviews ## User reviews Overall rating 4.6 Based on 16 reviews Filter by rating 5(11) 4(3) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent CM Chris M. Business Solutions Managrer Facilities Services ### "Fairly average..." 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 June 21, 2022 Pros It's a useful place to centrally store key information relating to franchisees, their business, etc. We also use it to centrally store and share documents. Cons It can be clunky and not overly intuitive to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 27, 2022 Chris, thank you for your feedback and for choosing Naranga! We have collected users' experiences and started working on eliminating the clunky parts. If you have any other suggestions on what is missing in the current functionality, just let us know. Adeline P. Professional Recruiter Consumer Services ### "Recruiter" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2019 I could not locate some of the leads which I thought I inputted into the system. I put in a trouble ticket and the support staff quickly responded and went above and beyond to make sure it was tailored to my needs and specifications to help me do better in my current position. I would recommend this system and the support staff to anyone looking for a great lead generation database for their business. Pros Very detailed software. Easy to input and locate information. The tech support is amazing! Cons Nothing as a con about the software. I just needed more training in ways to efficiently utilize the system. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DS DAve S. Partner Restaurants ### "Review of Emax - not Naranga" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 February 18, 2019 It's OK. Ease of use is the biggest problem Pros It's stable. Been around for a long time; has a lot of functionality Cons Reports are weak; requires Naranaga personnel to do a lot of things that I should be empowered to do Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Michael M. Franchise Sales & Development Manager Retail ### "The future of location management software is Naranga!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2018 Our prior solution seemed to be stuck in the 90s. It worked, but it wasn't forward thinking. Naranga gets us current immediately and we can see that they are blazing a new trail for the future of location management. With our prior solution we weren't large enough to be heard but with Naranga, they listen to our needs and provide solutions in a timely manner....this is refreshing and exciting! Pros It offers so many more options than we were accustomed and for a price that we could embrace. Cons It is a change from our prior solution. Changing from how you've always done something to now doing it differently is an adjustment, but one that we were ready and excited to make. Change is good, not easy! Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JM Jenis M. ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 May 30, 2018 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Mark K. National Director of Operations ### "My experience with Narnaga has been nothing but positive since our first demo. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 25, 2018 Pros The thing I like most about Naranaga is that it provides the Broken Yolk Café with a comprehensive communication platform that allows all departments to stay connected with all of our franchise owners and their locations. With a single software platform, our corporate team is able to better communicate new company programs, better analyze Brand Standard Quality Assurance Checklists, while building an overall training program focused on increasing our results. Cons The challenge comes in changing the way we communicate as a company. We implemented Naranga just after the opening of our 30th location. Changing is never easy, but the sooner the better. I am confident that with Naranga as our communication platform, we are now wet up to increase the relationship between our Corporate Teams, and our Franchise owners and their locations. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Alyssa S. Corporate Technical Coordinator Entertainment ### "Our experience with Naranga has been extremely positive thus far! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 17, 2018 Tracking our system's overall injuries and facility inspections, as well as utilizing the marketplace for purchasing. Pros We were able to have the team custom develop our Injury Reporting module and it opened up the platform to new levels of usage for our company. Cons We are overall very pleased with the software, we wish all of the applications were available in one area for the location users and browser-based. We have some franchisees that are technophobic and getting them to use any iOS product for Nsight has been difficult. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. LA Laura A. Corporate Strategist/CMO Food & Beverages ### "Fantastic product and people" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2018 Pros As a franchise start up, it's imperative we have a vendor for our operations that can customize as we grow. Naranga/ncompass has surpassed expectations and enabled us to streamline operations, communication, on boarding processes, and house information in an easily accessible way for our franchise owners. We look forward to utilizing more of the features in the near future. Cons Nothing comes to mind. The team has been very professional and timely with everything from responses to questions and customizations to ensure the software is well suited to our needs. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. John B. Founder & CEO Restaurants ### "The team and Naranga are great! With so many modules, their training and support are very good. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 20, 2018 Pros I have everything about my franchisees in a single software solution. It can be used from a PC o mobile device Cons The software is a bit "clunky". It does not integrate as seamlessly as it should, or flow smoothly. Naranga dos make constant updates and does appear to listen to its customers but there is still more work to do to make it more user friendly and better integration between modules Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KC Kevin C. Director of Communication and Missions Restaurants ### "Excellent product and just what we need." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 18, 2018 Pros The ease of use, the features for brand wide communication and the price is unbeatable. Plus, I love the modern fit and feel of the product. Cons That it doesn't work with gmail's two-step verification or Okta. Because of that, none of the syncing of calendars or emails has worked yet. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. 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