Who Uses This Software?

Any franchisor that is looking to grow and maintain compliance and consistency across all locations.


Average Ratings

13 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Naranga
  • www.naranga.com/
  • Founded 2014
  • United States

About Naranga

Featured as "BEST IN SERVICE" by Entrepreneur Magazine for Franchise Suppliers. Naranga solutions assist with on-boarding new franchisees, communications, compliance, lead management, brand standards/field auditing, local marketing solutions, accounting and site selection. Whether you're emerging, growing or a well established concept, we've got you covered. With 250+ clients representing 300+ brands, we offer the simplest, most intuitive solutions on the market today. #SimplySucceed


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Naranga Features

  • Automatic Re-ordering
  • Commission Management
  • Construction Tracker
  • Franchise Intranet
  • Job Scheduling
  • Online Store
  • Website Manager
  • Appointment Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Photos In Reports
  • Print on Site
  • Report Templates
  • Speech Recognition
  • Subcontractor Management

Naranga Reviews Recently Reviewed!


Simply the Best

Jun 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely light, fast, versatile, mobile, and simple to use. Anything and everything we ever need is at our fingertips with this system.

Cons: It can take upwards of a month or two for new users to become fully familiar with all the system's features.

Overall: Naranga is the only franchise development technology provider that was able to customize their system to meet all the needs of our organization. Their main competitors attempted to do so but were unable.

Recommendations to other buyers: We've been in this industry for almost 17 years and , in our observation, Naranga is simply the best of its kind.

Fantastic product and people

Apr 24, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a franchise start up, it's imperative we have a vendor for our operations that can customize as we grow. Naranga/ncompass has surpassed expectations and enabled us to streamline operations, communication, on boarding processes, and house information in an easily accessible way for our franchise owners. We look forward to utilizing more of the features in the near future.

Cons: Nothing comes to mind. The team has been very professional and timely with everything from responses to questions and customizations to ensure the software is well suited to our needs.

Capterra loader

Our experience with Naranga has been extremely positive thus far!

May 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We were able to have the team custom develop our Injury Reporting module and it opened up the platform to new levels of usage for our company.

Cons: We are overall very pleased with the software, we wish all of the applications were available in one area for the location users and browser-based. We have some franchisees that are technophobic and getting them to use any iOS product for Nsight has been difficult.

Overall: Tracking our system's overall injuries and facility inspections, as well as utilizing the marketplace for purchasing.

My experience with Narnaga has been nothing but positive since our first demo.

May 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The thing I like most about Naranaga is that it provides the Broken Yolk Café with a comprehensive communication platform that allows all departments to stay connected with all of our franchise owners and their locations. With a single software platform, our corporate team is able to better communicate new company programs, better analyze Brand Standard Quality Assurance Checklists, while building an overall training program focused on increasing our results.

Cons: The challenge comes in changing the way we communicate as a company. We implemented Naranga just after the opening of our 30th location. Changing is never easy, but the sooner the better. I am confident that with Naranga as our communication platform, we are now wet up to increase the relationship between our Corporate Teams, and our Franchise owners and their locations.

Great customer service and relationship focused company.

Apr 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Ease of use and the fact that development is flexible to our needs and updates have been made to customize based on our feedback.

Cons: Some of the modules are not available on the phone app. It would be great to be able to access our library documents and training videos on the app.

Capterra loader

The team and Naranga are great! With so many modules, their training and support are very good.

Apr 20, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: I have everything about my franchisees in a single software solution. It can be used from a PC o mobile device

Cons: The software is a bit "clunky". It does not integrate as seamlessly as it should, or flow smoothly. Naranga dos make constant updates and does appear to listen to its customers but there is still more work to do to make it more user friendly and better integration between modules

Capterra loader

The future of location management software is Naranga!

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It offers so many more options than we were accustomed and for a price that we could embrace.

Cons: It is a change from our prior solution. Changing from how you've always done something to now doing it differently is an adjustment, but one that we were ready and excited to make. Change is good, not easy!

Overall: Our prior solution seemed to be stuck in the 90s. It worked, but it wasn't forward thinking. Naranga gets us current immediately and we can see that they are blazing a new trail for the future of location management. With our prior solution we weren't large enough to be heard but with Naranga, they listen to our needs and provide solutions in a timely manner....this is refreshing and exciting!

E Max Review

Jun 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our company is in the process of moving from Illinois to Texas under new ownership. There is a great deal of information to manage and we have new people who were not familiar with the system. E Max is very easy to learn and use. You will be using it like a pro in no time!

Cons: I honestly don't have any dislikes at this time. That is hard to believe with software but it is true!

Overall: E Max is a great system for franchise development. It allows us to manage our prospects through the sales process keeping us on top of all information.

Amazing Support and Implementation Process

Mar 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clean

Organized

Easy to Navigate

Overall: The staff at Naranga is responsive, understanding and quick to address any questions on concerns. The platform is clean, organized and easy to navigate. It appeals to the eye and intrigues one to want to know more about its functionality. The modules provide quick access to information needed on a day to day basis. Glad we decided to explore options of what else was out there and provide our staff and franchisees with this great new technology.

Naranga is the new Orange

Jan 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I had worked with Naranga on a project for another franchise. I was impressed by the great support I received. I was offered a new project with Toro Taxes too grow and review their infrastructure. I needed one vendor for multiple solutions. with streamlined processes. I called on Naranga! Their superb on-boarding process was exceptional and they were all very patient with our staff during the transition. If you are looking for optimal performance from a company, with truth and professionalism, Naranga is choice!

Naranga - Solid Platform, Powered By A Great Team

Nov 18, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Comments: What do you think?



Operating 12 franchise brands can be daunting when it comes to communicating with franchise leads, but Naranga has proven to be a reliable solution. Their team worked with us to develop a platform that allows us to easily connect with leads via mobile text. Using their CRM has cut down costs on our sales team based on the automation and ease of use. I would highly recommend them to any franchisor.

Excellent product and just what we need.

Apr 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use, the features for brand wide communication and the price is unbeatable. Plus, I love the modern fit and feel of the product.

Cons: That it doesn't work with gmail's two-step verification or Okta. Because of that, none of the syncing of calendars or emails has worked yet.

May 30, 2018
5/5
Overall