# Offender Management System Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Offender Management System Software - reviews, pricing plans, popular comparisons to other Jail Management products and more. Source: https://www.capterra.com/p/151029/Offender-Management-System --- # Offender Management System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Offender Management System ## What is Offender Management System? Web-based solution that helps in managing jails, inmates' information. mitigating risks and all other processes from intake to release. ## What is Offender Management System used for? [Jail Management](https://www.capterra.com/jail-management-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $100 Per Feature, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Offender Management System?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.gtl.net/&name=Offender Management System) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Offender Management System 4.0 (2) VS. [### GUARDIAN RFID](https://www.capterra.com/p/141466/GUARDIAN-RFID/) [4.9 (14)](https://www.capterra.com/p/141466/GUARDIAN-RFID/reviews/) Starting Price $100 Per Feature, One Time Starting Price $1000 Per User, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.9 (14) Value For Money 4.5 (2) Value For Money 5.0 (9) Customer Service 3.5 (2) Customer Service 5.0 (12) ## Offender Management System alternatives [JailTracker](https://www.capterra.com/p/181363/JailTracker/) [4.7 (42)](https://www.capterra.com/p/181363/JailTracker/reviews/) Starting price $240.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181363/JailTracker/) [Tribridge Offender360](https://www.capterra.com/p/155470/Tribridge-Offender360/) [0.0](https://www.capterra.com/p/155470/Tribridge-Offender360/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155470/Tribridge-Offender360/) Highest Rated [Matrix](https://www.capterra.com/p/123068/Matrix-Jail-Management-System/) [5.0 (2)](https://www.capterra.com/p/123068/Matrix-Jail-Management-System/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/123068/Matrix-Jail-Management-System/) [BluHorse JMS](https://www.capterra.com/p/185776/BluHorse-JMS/) [5.0 (2)](https://www.capterra.com/p/185776/BluHorse-JMS/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185776/BluHorse-JMS/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Booking Management Create, update, and manage bookings, itineraries, and reservations Cell Maintenance Track and manage information regarding maintaining inmate cells Check-in/Check-out Track the status of assets and whether they're checked in or out Commissary Management View, manage and track products available and distributed to inmates in the jail commissary. Custody Status Checks Checking inmates' custody statuses Incarceration Records Includes centralized access to all legal incarceration documents per inmate (medical, criminal, personal etc.) Offender Management System 15 features Create, update, and manage bookings, itineraries, and reservations Track and manage information regarding maintaining inmate cells Track the status of assets and whether they're checked in or out View, manage and track products available and distributed to inmates in the jail commissary. Checking inmates' custody statuses Includes centralized access to all legal incarceration documents per inmate (medical, criminal, personal etc.) Conducting general accounting for money held for prisoners by the State (deposits, withdrawals, etc.) Collect information about inmates' risk levels, program needs, and other information for appropriate correctional resource allocation. Track and report inmate incidents to appropriately allocate resources, increase safety and minimize harm. centralized location to view information pertaining to each inmate (criminal, medical, behavioral, etc.) Track inmates' location, community engagement, behavior, and progress over time. Detailed record of all possessions belonging to an inmate that are held by the facility during their incarceration Track inmate location and monitor movements. A report/notes detailing officer activities during shifts, including any incidents. Ability to record, store, update, and retrieve information Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 4.5 (2) Basic $100.00 Per Feature,One Time Value for money 4.5 (2) 4.5 Based on 2 reviews ## Support, customer service and training options Customer Service 3.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (2) 3.5 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SE Sarah E. Team lead Retail ### "Easy to use, hard to manage. " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 May 26, 2022 Pros I like the price per minute / dollar with this software is inexpensive for inmates family. I like the ease of loading money onto accounts through their partnership with connect network Cons The censoring is awful. You can start to respond to a text and the automated screener while read it as an attempted three way call and immediately end your call. Which I get ..if it was an actual three way. I appreciate the security it offers them and to keep them on the weight track. But for a family member it is annoying to navigate through. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Law Student Higher Education ### "Incredibly Helpful System and Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2019 We're able to monitor jail communications in order to ensure that relevant laws are followed. Pros As a prosecutor, GTL has been an incredible tool for screening inmates' calls. I personally find the variety of search options and specificity of the filters to be most helpful. Cons Sometimes inmates use each other's pin numbers to make phone calls, which makes it a bit more difficult to know exactly who is actually making the call. Some sort of additional identification verification method would be great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)