Who Uses This Software?

Peakon believes people should always come first. Without great people, you can't have a great company with happy customers


Average Ratings

7 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $2,500.00/year
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Peakon
  • peakon.com/
  • Founded 2014
  • Denmark

About Peakon

Peakon automatically collects employee feedback, analyses it, and then delivers you back the insights you need to improve your business. In real time. Our platform works everywhere, for everyone. Peakon is translated into 20+ languages, can deal with complex organisation structures, and is able to handle tens of thousands of employees. Employees submit feedback via the web, mobile browser, or native app. We can literally handle anything you throw at us.


Peakon Features

  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys

Peakon Reviews Recently Reviewed!

My overall experience has been exceptional.

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to use and understand. There is so much functionality and features within the platform that allow me to share information with my team members. For example, any manager or leader can export all of the open-ended and driver comments to an Excel spreadsheet which can be emailed to an applicable team member. This also allows managers to construct a plan-of-action without a lot of work.

Cons: Many of our employees have requested the ability to view their grading history so that they can compare answers.

Overall: The most important benefit is a real-time insight into our company culture. This benefit is extremely valuable to companies like ours that are growing at a very fast pace.

Really useful way of measuring engagement and identifying problem areas.

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, lots of help if we need it. The export report is good as it is easy to present to teams for feedback.

Cons: The monthly surveys take a bit of getting used to for staff. We also have a complicated departmenal structure and that can make reading the results confusing sometimes.

Overall: We get much more tangible results on our internal communications now, rather than just guessing who isn't engaged and why.

Very User Friendly and excellent Customer Service

Nov 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The system is very User Friendly, and very easy to edit or update content, the flow makes sense, and overall customer service is very efficient

Cons: Would like to have a report writer capability, however, am just learning the reporting aspect of the program.

8335453dbd580c8f447f1152f10068de

Peakon met my needs to engage my teams and gather their sentiment and feedback anonymously.

Nov 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Peakon engages my teams, complementing my efforts to understand and address my teams' needs and concerns. Once you configure the application based on your needs, Peakon sends the pulse surveys and collects information anonymously. I like the candid feedback mechanism, how I can acknowledge comments from my teams and engage them in correspondence while preserving their anonymity. Love the dashboard, various ways to see the comments, segmentation, and eNPS based on our industry. Also, love the graphs and heat maps that help me dissect and truly understand where my teams stand.

Cons: Reporting. Need a reporting module that I can create ad-hoc reports to answer my questions. Also, really need a mobile app with Admin functionality. A lot of us are on the move and we rely on our mobile devices to get our work done.

Overall: Understand my teams' sentiment and help me make our workplace better for everyone. Provides metrics that I can use to measure and improve our performance.

Easy to use and gave us great insights

Jul 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use for both management (to configure, see results) and staff (to give feedback on the company and their experience).

Cons: The software was great. We couldn't slice the data down to all the views we would like but that is a function of the (necessary) anonymity for employees within a small organisation.

Overall: Gave us great feedback on where we were doing well and where we needed to improve to moviate retain staff and build our culture.

Excellent tool for getting actionable employee feedback. Love it!

Jun 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We've used Peakon for a number of years now and found it super useful for getting constructive feedback from our staff. The tool is easy to use, insightful and good value for money. I've recommended Peakon to a number of businesses in the UK and beyond.

Overall: Staff feedback, improvement in culture, more trust and transparency within the organisation.

Amazing product for real-time employee engagement that everyone in our team loves!

Jun 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: - Easy to setup
- Amazing user experience that works well on mobile
- Every manager gets a personalised dashboard with insights just for their team
- Flexible scheduling; can be run weekly, monthly etc
- Great support

Cons: - If you are moving from an annual survey it's quite a shift to more frequent, so you need to ensure everyone is onboarded properly
- Would be nice to have manager apps for dashboard (although it does work on mobile browser)