# Workday Peakon Employee Voice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Workday Peakon Employee Voice the right Survey solution for you? Explore 63 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/151069/Peakon/reviews

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Workday Peakon Employee Voice

4.7 (63)

[View alternatives](https://www.capterra.com/p/151069/Peakon/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 18th, 2026

# Reviews of Workday Peakon Employee Voice

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

AJ

Aja Nurse J

Assistant TeacherEducation Management, 51 - 200 employeesUsed the software for: 1-2 years.

“The insights have led to real changes, like better scheduling and more support during busy periods.“

May 16, 2026

AJ

Aja Nurse J

Assistant TeacherEducation Management, 51 - 200 employeesUsed the software for: 1-2 years.

“Some survey questions can’t be customized, which makes it harder for schools to ask very specific questions.“

May 16, 2026

Jacquelyn V

Community Resource Coordinator IIInsurance, 10,001+ employeesUsed the software for: Less than 6 months.

“Employee management, user friendliness, ease of use and access, and seamless collaboration are just a few of the key favorite factors within this software.“

March 12, 2026

AC

Ana C

ISOBanking, 10,001+ employeesUsed the software for: Less than 6 months.

“Maybe that you as final user do not have enough freedom to customize the menu and has to stick to the sequence.“

June 24, 2026

KB

Katie B

Project ManagerOil & Energy, 201 - 500 employeesUsed the software for: 1-2 years.

“This is a good platform for large organisations to get involved in , this allows them to survey their staff and get feedback about many different topics within the business“

March 25, 2025

BB

Brendan B

Operations leadHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“That said, if the anonymity is not maintained it shoots itself in the foot. If employees are not given a space to voice concerns candidly they will not use it appropriately.“

October 24, 2025

SC

Sean C

MarketerMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“Survey responses are anonymous, which leads to more honest reviews that reflect reality better than when people identify themselves“

November 22, 2025

Jacquelyn V

Community Resource Coordinator IIInsurance, 10,001+ employeesUsed the software for: Less than 6 months.

“Manual entries are complicated and often rejected.“

March 12, 2026

## Showing most helpful reviews

Showing 1-25 of 63 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Phillip B.  
Insights & System Leader  
Hospital & Health Care  
Used the software for: 1-2 years

### "Peakon - best of the best for engagement"

February 11, 2020

5.0

Pros

Peakon gives you and the entire company amazing visibility of the engagement data it captures. Instead of the information being in one persons hands it gives control to managers of all levels the ability to make change both big and small in their areas based on the feedback gained both from the engagement and eNPS scores but also the comments received. One of the big things that set Peakon apart from the very beginning was the ability to interact with comments anonymously, to acknowledge, respond, and forward them on enhances the feedback cycle for users.

Cons

There are some features that I would like to have, but the team are always very interested in our ideas and will send them off to the development team for discussion.

Alternatives considered

[XM for Employee Experience](https://www.capterra.com/p/140443/Qualtrics-Employee-Engagement/)

Switched from

[BrassRing](https://www.capterra.com/p/10003158/Infinite-Talent/)

IBM Kenexa was being shutdown by IBM.

Review Source

LC

Leslie C.  
FOC  
Hospital & Health Care  
Used the software for: 1-2 years

### "Simple and effective"

September 28, 2024

4.0

Overall, I haven’t had any big issues with Workday, but there is room for improvement of course. I compare it to ADP, mainly

Pros

It’s very simple to use and easy to navigate. The colors of the brand are also pleasing without being overwhelming.

Cons

It could have better tools within, however this may just vary based on the company/organization’s set up of Workday for their employees.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Better decision for the company overall to switch based on needs and efficiency.

Review Source

SC

Sean C.  
Marketer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Anonymity provides more authentic results, but the anonymity is not certain"

November 22, 2025

3.0

Pros

Survey responses are anonymous, which leads to more honest reviews that reflect reality better than when people identify themselves

Cons

It seems that the anonymity of anonymous reviews is not always failproof, and the size of the team matters. If you're part of a small team, your survey responses are more likely to leak

Review Source

KB

Katie B.  
Project Manager  
Oil & Energy  
Used the software for: 1-2 years

### "Workday Peakon Employee Voice"

March 25, 2025

4.0

This is a good platform for large organisations to get involved in , this allows them to survey their staff and get feedback about many different topics within the business

Pros

I like that this platform allows you to give honest feedback about your company and direct team

Cons

In small teams its hard to give honest feedback as even though it is anonymous you can still work out who has given the feedback with the types of questions you are answering

Review Source

AA

Abdullah A.  
Structural Engineer  
Civil Engineering  
Used the software for: Less than 6 months

### "Workday Peakon Employee Voice Review"

October 12, 2025

5.0

Excellent and i really recommend any new business to start using for its features and ease of use too.

Pros

I used Workday Peakon Employee Voice when i was working. It easy to use and very useful to see the candidate profile as well as team collaboration. It also nice for employee management since it makes the job easier as well as easy to share files with other mangers. The customer support is helpful too. The price isn't that high so its valuable for money.

Cons

I had no problems when i was using the Workday Peakon Employee Voice. Very helpful and ease the job a lot.

Review Source

Ankur R.  
Enterprise Architect  
Computer Software  
Used the software for: 1-2 years

### "Decently full featured tool with room to be better"

June 7, 2024

4.0

Overall, Workday Peakon Employee Voice can be a valuable tool for organizations looking to improve employee engagement and gather actionable insights, but it's essential to weigh the pros and cons and consider how it aligns with the organization's needs and budget.

Pros

Workday Integration Real time Feedback Customization Easy to use interface

Cons

Cost Complexity Workday dependency Limited standalone functionality

Review Source

Aidan D.  
Chief Product Officer  
Computer Software  
Used the software for: 1-2 years

### "A serious piece of kit if you care about your team and getting the best from them"

April 27, 2019

5.0

I've found Peakon to be a well-designed, sophisticated yet easy-to-use product, invaluable in managing large teams.

Pros

The core of Peakon is its benchmarking. It captures staff feedback and measures their engagement using questionnaires, then compares its analysis with benchmarked scores based on team size, industry, location etc. It identifies areas of strength and weakness, making recommendations about improvements that can be made. We have used it to uncover morale and motivation issues amongst staff, and to identify strengths we can build upon. I'm very impressed by the level of thought that's gone into its design and development.

Cons

It can sometimes be frustrating trying to second-guess the reasoning behind anonymous feedback, but then the anonymity is key to the platform so I guess it's not the software that's at fault.

Review Source

Paul D.  
creative services director  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Using Workday Peakon in the Professional Services world"

November 6, 2023

5.0

Pros

Our company started using Peakon a couple of years ago and I love it. The user interface is inviting with imagery, simple to choose your rating, and gives an opportunity to add comments to any question. The imagery on each question is inclusive and diverse. The dashboard on Workday to see all of your survey results is helpful to look at when seeing where I rank amongst other employee responses.

Cons

No major feedback, I could see some nice background music while I'm taking the survey to get into that calm headspace.

Review Source

Aaron B.  
HR Business Analyst  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Incredible tool"

March 4, 2020

5.0

Extremely positive. Without this product the organisation would have taken a different route which wouldn't have potentially put as much focus on the employees. The assistance I receive, especially from \[SENSITIVE CONTENT HIDDEN\], is fantastic and I couldn't thank him enough for everything he has done us.

Pros

This system is so easy to use, and gives such a great level of detail. This has helped our line managers take responsibility for the engagement of the teams, and is now spoken about with great positivity.

Cons

I would like to see more analytics on usage from line managers, this has begun but I think there can be more. I would also like to see more assistance in how to write employee engagement strategies.

Reason for choosing Workday Peakon Employee Voice

Ease of use, level of detail.

Review Source

Richard E.  
Global Talent Acquisition and Retention Manager  
Financial Services  
Used the software for: 1-2 years

### "No better way to measure employee satisfaction."

November 24, 2017

5.0

Pros

Conducting employee surveys allows us to obtain crucial feedback to support our employees, working environment and future company strategy. The customer support team always listen to suggestions and the product keeps getting better and better. We are a big fans of Peakon here at Lombard Risk.

Review Source

AM

Andy M.  
Senior Account Executive  
Hospital & Health Care  
Used the software for: 2+ years

### "Very useful tool for company feedback"

May 5, 2025

5.0

I use it once every 3 weeks to give feedback about the company based on the different questions asked.

Pros

It has a great concept and I love the fact that it gives the employees the ability to give feedback.

Cons

I don't have any cons about Workday Peakon Employee Voice. I find the tool perfect for its use.

Review Source

SB

Suzy B.  
Lab MA  
Medical Practice  
Used the software for: Less than 6 months

### "Express yourself at work"

February 10, 2025

4.0

I have not used this feature much but there was some changes made by my workplace and I used Workday Peakon Empolyee avoice to notify my supervisor that these changes were affecting my daily workday flow.

Pros

I like this feature because this is a platform where employees can go and express their concerns or opinion about the work place.

Cons

There are always rooms for improvements but, I do not have any cons.

Review Source

VR

Verified Reviewer  
Head of Procurement  
Philanthropy  
Used the software for: 6-12 months

### "Next level employee voice - happy we made the choice "

December 1, 2023

5.0

Very positive tooling and (more importantly) impact on our organisation.

Pros

Benchmarking: The ability to compare against industry benchmarks is a very powerful element of this tool. Without, it wouldn't be as powerful. You really see how you compare to your peer organisations / comparative market segments as you progress through your surveys.

Cons

We chose to run our EV survey on a quarterly basis which worked for us, however when looking at our benchmark's it is sometimes hard to quantify the variances presented as their EV survey's may be run on a more frequent cadence. The quarterly approach relieved timeframes, however gives us little go on in between the scheduled slots and limits our benchmark somewhat - consider approach with your engagement person at Peakon carefully. Other than that very little i would put into the negative bucket.

Review Source

VR

Verified Reviewer  
Customer Experience Manager  
Wireless  
Used the software for: 1-2 years

### "Our company loves Peakon"

September 26, 2018

5.0

Only positive

Pros

\- Gives great insights into companies life, employees happiness, etc - Easy to setup and administer - Nice way to give feedback to management - Great algorithm

Cons

\- Management console is great but it could be a bit easier to administer - Perhaps it could be nice to loose some anonymity in some cases

Review Source

Response from Workday

October 1, 2018

Thank you for your review! We're so pleased to hear that you and your team are getting on well with the product and you're getting valuable insights from it. Please do not hesitate to contact your Customer Success Manager if you need any more help on the administration side of things!

MW

Michael W.  
Senior HR Officer  
Legal Services  
Used the software for: 1-2 years

### "An intuitive and innovative engagement tool. "

March 9, 2020

5.0

A professional, exciting company to deal with. They are always looking for new and innovative ideas and we feel like we are with them on the journey.

Pros

It was very easy to set up and to maintain. The senior management team get so much useful data bot micro and macro.

Cons

Sometimes there are so many new features that its not easy to keep up or be aware of how they can be used in your workplace.

Review Source

VR

Verified Reviewer  
Solution Architect  
Human Resources  
Used the software for: 1-2 years

### "Well designed employee engagement tool"

May 24, 2022

5.0

Pros

I find the ease of use when taking the surveys to be very high level and enjoy the summary section at the conclusion of each survey to see trends.

Cons

As a user I did not see any aspects that need improvement but more reminders to complete surveys would be helpful if you forget to do so once the first email is sent.

Review Source

VH

Vivian H.  
EVP, Human Resources  
  
Used the software for: Less than 6 months

### "Peakon is extremely easy to use and navigate. The quick access to data and information is amazing."

November 29, 2017

5.0

Real-time data on how engaged our employees are and the concerns that they have. We received great information that helped us determine our priorities from a business perspective that would positively impact our employees, morale and the culture.

Pros

The platform is the most modern and progressive tool on the market. Having real-time data the day after the survey closes and having the ability to watch scores improve or decline through the next open survey session is amazing. The dashboards are easy to navigate and I love the ability to slice and dice the data in many different ways. We are able to action plan and communicate results with our managers and employees within weeks after taking a survey. This helps engagement when employees feel they have been heard. The data has been transformational for us as an organization who has not had such a tool. We reference the results and actions we are taking often as we continue to communicate business changes.

Review Source

VR

Verified Reviewer  
Head of HR Service Centre, Payroll & Reward  
Hospitality  
Used the software for: Less than 6 months

### "Great system, intuitive to use and quality customer support. "

November 27, 2017

5.0

it's early days but it's got the management listening and thinking and the employee's have the mechanism to tell us what we are doing right or otherwise.

Pros

It's been so easy to implement, the dashboards give real time information in digestable formats. It's user friendly for people to complete the survey and also to review the information.

Cons

There's not a lot to dislike. It's configurable and you can add in as many attributes as you want to view data together. I just wish we could get it to talk to our HR system!

Review Source

MW

Melinda W.  
VP of Change Management  
Legal Services  
Used the software for: Less than 6 months

### "My overall experience has been exceptional."

November 21, 2017

5.0

The most important benefit is a real-time insight into our company culture. This benefit is extremely valuable to companies like ours that are growing at a very fast pace.

Pros

The software is easy to use and understand. There is so much functionality and features within the platform that allow me to share information with my team members. For example, any manager or leader can export all of the open-ended and driver comments to an Excel spreadsheet which can be emailed to an applicable team member. This also allows managers to construct a plan-of-action without a lot of work.

Cons

Many of our employees have requested the ability to view their grading history so that they can compare answers.

Review Source

RS

Rob S.  
Director of Team Member Experience  
Banking  
Used the software for: Less than 6 months

### "Great onboarding experience with strong support from staff."

December 13, 2017

5.0

Ease of use, detailed reporting and automatic downloading of data in a Power Point presentation that just has to be tweaked based on my personal situation.

Pros

The dashboard, the ability to download information directly into a PowerPoint presentation, the ability to reach directly out to employees anonymously to gather further information about vague comments and the science behind the results.

Cons

Nothing specific. I am still new in using it, so the data seems a little daunting at times, but I am sure that in time, I will be able to sort, filter and get the exact data I am looking for. So far, it seems pretty intuitive.

Review Source

CH

Chris H.  
Senior Director  
  
Used the software for: Less than 6 months

### "Peakon provides excellent feedback through reports on employees' opinions."

November 28, 2017

4.0

Pros

The reporting is really great, along with being able to drill down into specific segments within the responders.

Cons

Flexibility in questions, although you have the opportunity to review and submit custom questions, as needed.

Review Source

Jacquelyn V.  
Community Resource Coordinator II  
Insurance  
Used the software for: Less than 6 months

### "Money Matters with Workday"

March 12, 2026

5.0

I have relied on this software to manage everything from timekeeping, to filing of federal tax forms, leave requests, and viewing total compensation from one organized and simple interface

Pros

Employee management, user friendliness, ease of use and access, and seamless collaboration are just a few of the key favorite factors within this software.

Cons

I am not especially pleased with how sensitive the fields are for editing timesheets by users. Manual entries are complicated and often rejected. Radio buttons and dropdown menus might have had better user friendly outcomes.

Review Source

VR

Verified Reviewer  
Assistant Teacher  
Education Management  
Used the software for: 1-2 years

### "A Helpful Tool for Understanding Staff Needs "

May 16, 2026

5.0

My overall experience with Workday Peakon Employee Voice has been very positive. As an assistant teacher, I appreciate how simple it is to share feedback and how seriously the school takes the results. The platform helps leadership identify issues early, whether it’s workload, communication, or staff morale. It has improved transparency and made it easier for teachers and assistants to feel heard. The insights have led to real changes, like better scheduling and more support during busy periods.

Pros

What I liked most is how easy it is to give anonymous feedback and see how the school responds to it. The pulse surveys are short, quick, and feel meaningful. The platform highlights themes like workload, communication, and well‑being, which helps our administration understand what teachers and assistants are experiencing day‑to‑day.

Cons

Some survey questions can’t be customized, which makes it harder for schools to ask very specific questions. Also, managers need training to fully understand the dashboards and action plans, so the setup phase can feel a bit slow.

Review Source

VR

Verified Reviewer  
Territory Manager  
Furniture  
Used the software for: 1-2 years

### "Quick, easy feedback"

April 10, 2026

5.0

It makes it easy to share feedback and stay engaged without taking up a lot of time. I like that it keeps things simple and to the point, which makes it feel more usable.

Pros

I like that it’s quick and easy to give feedback without it feeling like a long process. The surveys are simple and don’t take much time, which makes it way more likely I’ll actually complete them. I also like the reminders and notifications to help me stay on top of things I’d probably forget otherwise. Overall, it’s pretty straightforward and not overwhelming.

Cons

The interface could feel a little more modern, and sometimes the surveys can feel a bit repetitive depending on how often they’re sent. Not a huge issue, just something that could be improved.

Review Source

VR

Verified Reviewer  
Designer  
Apparel & Fashion  
Used the software for: 1-2 years

### "Thankfull for this tool"

October 27, 2025

3.0

It's a solid, easy tool to use and it's amazing our company uses this. I'd like to see more concrete changes in my team based on what we actually say.

Pros

It's fast and very probably anonymous. I can fill out the survey in a minute or less, also on my phone. I really like that it's so fast.

Cons

The emails are sometimes a bit much, it feels like just another notification to deal with when I am focusing on a project. I also WISH we had more proofs the feedbacks are really anonymous.

Review Source

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