# Brigade POS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Brigade POS Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more. Source: https://www.capterra.com/p/151070/Full-Service-Restaurant-POS --- # Brigade POS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Brigade POS ## What is Brigade POS? Brigade POS was developed by a team of experienced restauranteurs and software innovators who wanted to address the 3 core problems inherent with almost every POS system: 1. Reliability. 2. Ease of Use. 3. Customer Service. We've succeeded by developing a unique architecture that guarantees our customers will never lose connection. Our interface is so intuitive that servers will learn the entire front end in minutes without any training. ## What is Brigade POS used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Restaurant POS](https://www.capterra.com/restaurant-pos-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Brigade POS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.brigadesociety.com/&name=Brigade POS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Brigade POS 5.0 (10) VS. [3.8 (715)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $99 Per Feature, Per Month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (10) Ease Of Use 3.8 (715) Value For Money 5.0 (6) Value For Money 3.6 (668) Customer Service 5.0 (10) Customer Service 3.6 (690) ## Brigade POS alternatives [4.2 (550)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars Highest Rated [4.8 (16)](https://www.capterra.com/p/2314/PrISM/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) [4.2 (369)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197473/SpotOn-Restaurant/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Billing & Invoicing Create, manage, and send invoices or bills to customers Credit Card Processing Accept and process credit card transactions Employee Management Track employee schedules, availability, and performance across projects and tasks For Restaurants Serves restaurants Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Brigade POS 14 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Create, manage, and send invoices or bills to customers Accept and process credit card transactions Track employee schedules, availability, and performance across projects and tasks Serves restaurants Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage and track customer orders for goods, investments, or any other purchases Accept and process customer payments for products or services using hardware and software Generate separate bills for various meals and combos within a complete order Distribute a bill into multiple payers according to the proportion suggested by the payers Schedule shifts for staff/employees, track hours worked, and manage staff payroll Assign waitstaff and coordinate the table services Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant Get Advice We can help you find the software with the features you need. Features 4.8 (6) 4.8 Based on 6 reviews ## Pricing Value for money 5.0 (6) Basic $99.00 Per Feature,Per Month Value for money 5.0 (6) 5.0 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (10) 5.0 Based on 10 reviews ## User reviews Overall rating 5.0 Based on 10 reviews Filter by rating 5(10) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NK Nicole K. Owner/Operator Food & Beverages ### "Great System, Amazing Support! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2019 The best, going with this system you will not be disappointed!! Best customer service in the industry! Pros Best platform, easy to use, simple to change and make updates to menu, easy user management, great reports. Couldn’t ask for a better system, great value - always making updates and changes that continue to improve this! Cons Nothing - best system I’ve ever used, no questions asked. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PA Phoebe A. General Manager, Owner Food & Beverages ### "It seems too good to be true...but it’s not. They’re that good." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2019 It is so easy to track things like comps by server, sales by server, and highest and lowest items sold. We pull up Brigade at all of our manager meetings and easily navigate sales and comps to discuss as a team. Pros I really enjoy the easy user interface (for both employee and employer). As a business owner, though, I most love the system’s backup LTE just in case there’s a snaffoo with our WiFi. There is no data lost at the ease of mind of us and our guests. Cons There are some minor things like changing the seat number on an already rang item and splitting checks in odd ways (I.e. 1/3 and 2/3), but customer support are always looking to make it better and listen to our suggestions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Ashton A. Owner Restaurants ### "Simple. User Friendly. All I want from a POS." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2019 Pros I've been in the food and beverage industry for 10+ years. I've used every POS out there. Brigade is by far the most reliable, user friendly, and intuitive system. New hires that have never seen this system learn it within a couple hours no problem. The creators are restaurant guys so they know what works and what doesn't. I also like how responsive and helpful the whole team is. I recently requested a custom report that their engineers are building just for my business. What other POS company does that?! I've been a customer for 2+ years and I don't ever plan on using another POS. Cons Can't open a tab and give the card back at the bar. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HW Heather W. GM ### "Customer Service is the best!! Reporting is very easy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2018 Pros On the reports end it's the easiest system I have ever used. I know they have my back. Cons The printers gave us a little trouble but was able to trouble shoot and had a solution to us in just TWO days. I miss have a "payout" option to keep track of drawer payouts for goods. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NH Nick H. Managing Partner ### "We've been a customer of Brigade POS for over a year and continue to enjoy using their system." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2018 It improved our customer service, reduced our labor expenses, and reduced our stress levels! Pros The simplicity is great. I rarely have to train any new employee. They always pick it up right away. Their customer service is outstanding. We don't reach out very often, but when we do they are always responsive and helpful. We've never had any connection issues, bugs, or crashes. Their pricing is extremely reasonable too. Cons Our bar can fill up and get extremely busy. The one feature we would like that they don't have (but they said they'll be adding in the future), is the ability to pre authorize a credit card and hand it back to the customer. We have to currently hold onto the credit card. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Steve C. Owner Food & Beverages ### "Very Happy New Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2016 I just became a new customer of Brigade POS about a month ago. My employees and I are very happy we switched! Having used Aloha for the last 3 years, I became more and more frustrated with our system. Menu set up was a chore, navigation was not intuitive, and customer service was a joke. Worst of all, I paid a lot of money because I thought I was getting a reliable product. I've been shocked how often it needs to be re-booted and shuts down. We haven't had 1 issue with Brigade. Their system amazingly doesn't require an internet connection, so when our own crappy AT&T internet went down last week...we were still able to run our restaurant without a hiccup. I think the thing I love most about this company though, is their genuinely friendly customer service. They obviously care about their customers! Pros 1\. It's reliability. 2. How easy it is to set up and use. Cons None so far! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TV Thomas V. Owner ### "This was clearly designed by restauranteurs and is really amazing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 6, 2016 I've read all the claims and have used a few iPad POS systems. I lost faith until I used Brigade. Clearly designed from the ground up by restauranteurs and is truly intuitive. Not just feature based and false promises, but an actual solution. Best customer service I have experienced to date outside of Zappos. Do yourself a favor and use Brigade Society! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Alexis K. Owner ### "Only iPad POS That Worked For My 2 Story Restaurant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 30, 2016 We do a lot of covers through out the day and none of the iPad systems we tried in the past cut it for us. There were always issues, my servers were constantly making mistakes, and the support was atrocious. We switched POS systems twice and almost were about to spend $28,000 on Micros until we came across Brigade. I feel like these guys understood my restaurant and took the time to get me setup. I had already purchased all the ipad and printers so they were able to get me up an running in an hour. They even setup my entire menu for me. I wish I found them sooner and saved myself all the wasted time! They are good people and know their stuff. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RT Ron T. Owner ### "Fast and Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 29, 2016 We've used (and hated) Lavu, Breadcrumb, and Revel. Was extremely frustrated before thankfully finding Brigade. They are friendly, prompt, and most importantly, support a fantastic product. This is the first system that is truly easy to use. Definitely the best option for Full Service restaurants. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Eva M. General Manager ### "Best Restaurant POS " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 29, 2016 These guys just started, but already they are far superior than anything we've ever used. It's obvious this was designed by intelligent restaurant people. Both the front end and back end are so easy to use, that our training time for new servers/managers is minutes. They also solved our previous reliability issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/151070/Full-Service-Restaurant-POS/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)