Who Uses This Software?

Flock is used by teams of all sizes - at workplaces, educational institutes and communities. We're already serving over 25,000 companies across the globe.


Average Ratings

63 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.50/month/user
    See pricing details
  • Pricing Details
    Pro plan pricing
  • Free Version
    Yes
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Riva
  • www.flock.co
  • Founded 2014
  • United Arab Emirates

About Flock

When users tell us that they're emailing each other less and shooting Flock messages back and forth to get work done, we know we're doing something right! From instant messaging to creating channels to integrating with your favorite external apps like Google Drive, MailChimp, Dropbox, Jira, Trello - organize all your work collaboration efforts with Flock. Flock is a powerful work tool that comes loaded with inbuilt features like Shared to-dos, Reminders, Notes, Polls and lots more!


Flock Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Content Management
  • Content Moderation
  • Discussions / Forums
  • Event Management
  • Group Management
  • Ideation / Crowdsourcing
  • Member Directory
  • Membership Management
  • Social Media Management
  • Website Management
  • Audit Trail
  • Chat / Messaging
  • Collaboration
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Encryption
  • File Synchronization
  • Search
  • User Management
  • Version Control
  • Workflow Management
  • Blogs
  • Chat/Messaging
  • Email Management
  • Employee Directory
  • Event Calendar
  • Newsletter Management
  • Photo Gallery
  • Social Sharing
  • Survey Management
  • Telephony
  • Cataloging / Categorization
  • Collaboration
  • Content Management
  • Data Management
  • Discussion Boards
  • Document Management
  • FAQ
  • Full Text Search
  • Guided Problem Solving
  • Self Service Portal
  • Self-Learning
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Collaboration
  • Database Creation
  • Document Creation
  • File Sharing
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Project Management
  • Task Management
  • Team Chat
  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Activity / News Feed
  • Advertising Management
  • Blogs
  • Event Calendar
  • Group Management
  • Messaging
  • Photo Management
  • Privacy Options
  • Tagging
  • User Profiles
  • Video Management
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Time Tracking
  • Activity / News Feed
  • Calendar Management
  • Chat / Messaging
  • Discussion Threads
  • File Sharing
  • Push Notifications
  • Search
  • Surveys & Feedback
  • Task Management
  • Video Conferencing
  • Audio / Video Conferencing
  • Calendar Management
  • Call Recording
  • Call Routing
  • Chat / Messaging
  • Fax Management
  • File Sharing
  • Mobile Access
  • Multi-User Collaboration
  • Voice Mail
  • Application Sharing
  • Chat / Messaging
  • Electronic Hand Raising
  • On-Demand Webcasting
  • Presentation Streaming
  • Private Text Chat
  • Record & Playback Ability
  • Two-Way Audio & Video
  • Video Streaming
  • Whiteboard

Flock Reviews Recently Reviewed!


Our team has migrated to FLOCK for ease of use and for feature set capabilities which allow us to manage tasking and team communication as well as video conferencing most effectively

Apr 25, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: In the final analysis , we believe Flock is a winner and we will be using Flock as our primary collaborative team communication tool for our office team tasking assignment, as well as for video chat . Our office wanted a shared communication tool which on balance was designed with team work in mind. Considering the user interface which allows for common communication as well as closed conversation threads between managers, the rather convenient presence of one touch button control for screen sharing as well as conference call entrance, Flock will be our go communication tool for intra office now. We would say the only real negatives though not plentiful were tied to the inability to control notifications coming from conversations. This can create a log jam. We also experienced some difficulty with file searching or keeping files private to one user. Our recommendation is to emphasize the team orientated communication tools offered by Flock as the primary orientation for usage and to use its rather robust application integration capabilities to supplement weaknesses in the usage of the program. We use Trello quite easily with Flock for instance. Give Flock a try as we believe it can help.

Pros: Seamless and extremely easy to use interface has many advantages including wide and extremely robust application support including Trello, social network apps and many more. We are able to manage team conversation which can be common or specific to users in the group, employ instant screen sharing , and one button touch for video call and chat participation. Overall Flock has proven extremely user friendly and convenient. At this time, pro model and feature upgrade is only a month.

Cons: Less ability at this time to control notifications from shared conversations as well as a non available capability to keep shared files private to 1 user.

It is a reasonably good platform to communicate with team. It is extremely fast and useful to use.

Jun 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really love to use flock as it is best place to explore new features.
Its far better than Slack as if I wanted to find some pervious data, I can easily go for search option and tailor it out..
I really love the TO-DO feature that helps me to follow up with people for various things.
I love the pinned chats feature, which helps me to notify important things to important people and get connect with them without a delay.
I also like notes feature, which help me to write the important points during meeting.
Its best use is to share the file without delay and saves me time and email.
Also, when I am busy, I can update my status without any delay.

Cons: 1.
I would like to inform that there is no con for using flock, however, if some changes, that I have suggested, could be made then it would be more user-friendly.
1. I would suggest flock team to work on reactions of a particular message. For example, on a particular channel, I would like to say something funny or express my gratitude, if some one from the team likes my message, I would suggest few more emojis to be added to make it more happier to use it.
2. I would like to explore new features like, if possible to add, dictionary or recordings of audio.

Excellent communication tool

Jun 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy for all level users in the company to communicate with. Great real-time solution to responding to client needs ASAP. Administration of the users and environment is simple. Excellent uptime - rare that the service is ever slow or unavailable. Support and dev team are on top of the product and updates.

Cons: Can be a challenge to manage multiple groups/channels. Would like a better way to keep channels and groups cleaned up and current. maybe a way to customize the interface for the company would be nice.

Overall: Flock has become a key part of the entire companies communication. Company wide channels to share information for all employees as well as focused channels to handle specific areas of the business make it the best solution for us.

Premium features in superb pricing! One of the best communication apps I have used!

Feb 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Love the number of integrations possible, they have an app store. For example, I can create a task on Todoist by using /Todoist inside flock.
2. Loads fast compared to other similar types of communication apps.
3. Keyboard shortcuts.
4. Ability to create notes, polls, and to-dos.
5. File sharing feature is superb.
6. Multiple organization capabilities.
7. Ability to create reminders.

Cons: 1. I think the only con is that there are too many updates, have to keep restarting the app when they update.

Overall: Easy to get work done with this as my primary communication app.

Flock is a great tool for communication for a big team.

Jun 09, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: If you are familiar with Google Hangouts then the interface for this program will look very familiar on the mobile app. For basic functions such as communicating with a team or an individual team member, this app is nearly flawless. However, the app offers more such as polls and sending files. You can have different categories of discussion which makes the app organized.

Cons: The main issue I had with the app was sometimes it failed to notify me of new messages. Also, although the app offers many different features they are a bit difficult to use. For example, for making a poll I had to look around on Google how to do so because I couldn't figure it out on my own, and I consider myself a tech-savvy person.

The platform simplifies corporate cooperation.

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Having only one place really helps to track tasks and helps people stay updated on the latest updates to the project. File sharing is extremely convenient, and I like that the program also stores contact information, so placing calls or texts is very simple. The program keeps our ideas organized and works well on all my different devices. I have the ability to chat, chat video and integrate external applications. There are endless possibilities, and I realized that this increased the productivity of our team, reducing the backlog in communication.

Cons: Too many posts about bots. Scrolling up is very difficult. It's not so smooth and sometimes takes a long time to look through old conversations. I can not figure out how to delete more than one message at a time. I can only figure out how to delete one message, not the entire conversation.

I have been working for the company that created flock and i have seen it change over time.

Feb 28, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: That i can find anybody in my company with their designation and team and extention number right in the head profile itself. Very few chat engines actually have the designation mentioned in them.

Cons: Hate that they have too many updates, like every 3-4 days i have to restart the platform. Also they don't have a archive feature where i can remove conversations that i don't need.

Overall: The best benefit of this product is that when we create a chat group, there is an email id that gets created to use for that group. This is something that really benefits in working efficiently.

We were using flock for the last two three years and it is awsome.

Sep 09, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Flock is more a collaboration tool.The main advantages of using it are,
1)Flock is a simple platform.The simplicity makes the flock more usable.
2)Can create multiple teams.
3)Can create channels for projects.
4)File sharing.
5)Can create apps
6)Multi platform because of the web platform and the browser extensions.

Cons: The video chat and conferencing needs to be improved.It will be better if you can create your own platform to do the conferencing.It will be better you provide the native app for Linux.

Works for start-up | Good Alternative of Slack

May 21, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The beauty of this product is providing the exact same feature with unlimited integration which directly enables a path for startup guys. Some stage we don't want to spend money but we want a good stuff for the team, and that point this helps a lot. The feature which is enabled till the day is really awesome. Having a bunch of integration helps to keep tracking the status. Let's say your build stats, your social media stats (Having Facebook, twitter etc), your DevOps notification which is free of cost.

Cons: Team can work on UI as some time I get confused. Flock is now having ample of feature it's high time if they can plan for UI enhancement.
Recently I have seen they enabled password earlier it was OTP based. OTP was good for verifying account but asking every time doesn't help to user.

Flock is a great app

May 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like most about Flock is a lot of opportunities. Although the main screen may seem scary at first, Flock is very easy to navigate. Also, integration with a variety of different software facilitates Flock becoming the hub of online management teams. We used Flock as a messaging tool for the entire company. Each department had different channels, specialty groups had channels, and we also used it for one-on-one communication.

Cons: Flock has a large learning curve, which for some people is not a good thing. If you can intuitively understand the new software, it's good, but some people will need help.

I have been Flock since the past 3.5 years .Its a great software to communicate for work purpose xox

Feb 14, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software give you a Drawer options which saves the files in particular conversation.
Its fast and whenever i miss a message or i am offline i get a mail notification at the end of day , so that i dont miss on important messages.
Its simple to use both on mobile and pc.

Cons: It just has one problem , there are to many updates for it . That irritates a bit sometimes . Apart from this its Flawless

Overall: Fast .
Simple to use.
Free .

Flock helped us to communicates between our team alot. I'm using this for last few years.

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Flock helped us to communicates between our team alot. I'm using this for last few years and its features are improving day by day. Earlier we used it within in a team of around 250+ members are using it.Good Job team.

Cons: I feel that they need to improve the user interface. Current interface is looks good but need to add more features and make it as a colorful one.

Overall: Team communication is improved alot.

Great

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Connectivity with the features. I like the fact that I can add all sorts of files and that it notifies me by not being green if my messages have been reviewed. Also, the typing updates are good. I like the drawer and the statuses and Polls. The to-do lists and reminders are great!

Cons: I couldn't delete a created channel within my work network; message said to contact the Admin. I just created one for a group of co-workers and now I couldn't delete it. Who knows if it was a bug. I will try later. What can I say the only thing I haven't been able to do out of all my daily tasks it works for all the inter-office communication I need.

Overall: I wouldn't be able to do my job fully without it.

Flock is very easy to use. This app has been helping us grow as a company for the past 3 years.

Jul 02, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like it's very user-friendly interface. The app is very straightforward when it comes to its features.

Cons: What I like least about this app is that the admins cannot change the team members' information. Having to change the members' details will requires complicated steps. I hope we can give more power to the admins.

Overall: It helped my company to grow by allowing us to communicate easily.

Capterra-loader

Flock is a simple productivity tool for organization that 'actually works'.

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its simple. Its easy. Its adaptable by people of any department. Its scalable. Overall, it makes the team/organization super productive, by reducing internal emails exchanged and providing easy access to the right tools to get the things done.

Cons: Nothing specific worth mentioning.
In case some integrations are not available, the Flock developer-friendly guides gives structured information to create one for our favorite/custom applications.

Overall: Team communication was integrated and simplified. Their response time was reduced substantially. The Turn Around Time (ToT) for projects/tasks/client co-coordinate was reduced to an effective scale.

Capterra-loader

It's good, and very easily accessible.

Mar 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Messaging right from the phone. Easily accessible from anywhere.
Can monitor the things right from the phone?

Cons: Getting hanged sometimes.
Too much of Bot messages
Scroll up is very uneasy. It's not so smooth and sometimes takes to much time to view the old conversations.

Overcome all the bugs and errors

Jun 27, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: For me the best thing in this software is the way of dealing with all the issues, because you do not just get a list of them and need to figure out what are all of them, but you can divide them into the different parts to simplify understanding them in prospect for those who are going to solve them. Nevertheless, of all greatness of the bug-tracking system, it is also well-planned collaboration program which allows your colleagues cooperate the most convenient and fast way!

Cons: When you are trying to find any information that you need about bugs which were solved before you have excellent filters so that is not so hard, however, the way you see this information about these errors contains isn¿t sufficient information, so I think it must be changed.

Awesome in overall !

Jun 26, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Ease of use and communicate with others.
I am able to create channel/groups to communicate to specific teams.
It also allows integration with bots to set reminders. These are useful features.

Cons: It updates the conversations slow when using on my phone.
The @all function is a bit irritating. I would recommend to change it to other color contrast with @me, so that it can be differentiate easier.

Overall: Easier communication

Capterra-loader

Extremely easy to use, we are using it for our entire GeeksPerHour team

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love the user interface. It is extremely easy to use. The another thing I loved about flock is that we experienced zero bugs in our use so far!

Cons: So far nothing, however, I requested a feature from the flock team and it is still pending approval from their technical team. If the feature is implemented I would be very happy!

Overall: Easily able to manage my team remotely.

Enjoy using Flock

Mar 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Easy to communicate with other team members not only while in the office, but remotely as well. Like that it is separate from other social media platforms; we use it solely for work-related connections.

Cons: I can't figure out how to delete more than one message at a time. I can only figure out how to delete one message, rather than an entire conversation.

1. Interface is extremely user friendly. 2. Proactive updates from the Flock team on down time.

Jun 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Easily connected to internal stakeholders at work.
It's very user friendly. Can be accessed on laptop and phone both.

Cons: Flock is down sometimes but I understand that there are days like that. You guys have been extremely proactive in updating us abt the same hence no complaints!

Overall: 1. Easily connect to internal stakeholders.
2. Communication is smooth

Flock has made it so easy to communicate in the office!

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are not a big team and were looking for an easy way to communicate in the office without having to do so by e-mail. Flock is easy to use and it is very straight forward. You can always have a one on one conversation with someone or you can have a group chat. We love how user friendly it is!

Cons: The only thing would be that when you want to delete a thread you have to do so one by one. It would be easier to delete a whole thread not message by message!

Overall: Easier communication within office!

Flock - easy-to-use solution for team collaboration.

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: We've tried Skype as our team communication app, it was good, but faced with advertisements, and we kept on receiving spam from hacked accounts, no integration as well so Flock is a better option.
1. 5 integrations in Flock for their free plan.
2. Group video calls.
3. Affordable than its competitor.

Cons: I like Skype's new redesign better than Flock's current UI. Their interface a bit too complicated for us. A little bit slow.

Its a good software for office communication

Apr 16, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. Easy to use
2. Easy to add users
3. Fast
4. Simple Login using OTP
5. Secure
6. Can have multiple groups

Cons: 1. Needs frequent restarts
2. The User interface can be better
3. Does not show public groups / chat forums like motivational , hr, etc. which is highly resourceful for business community.

Flock is an indispensable tool for my firm

Jun 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Cross-platform operation, integrations with other apps/software, ease of use and overall speediness of the app

Cons: The desktop app could use some optimizations, as sometimes it's slow to retrieve search results. Also integration with Outlook would be a game changer.

Overall: Much better team collaboration and time management

The best communication app for work!

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It helps making communication easier & more reliable between teams, especially teams who are working remotely.

Cons: Screen sharing and video calling features can be included within the app (rather than using an external link).

Overall: Excellent application to use on all devices and communicate with team effectively.

Have been using flock since a while now. More easier to use and very amazing user interface.

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I liked the user interface a lot and its easier to use than other business chat software. Very simple and easy to use.

The experience so far has been amazing with various features easing our improving our communication

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flock has been the key communication tool across our company. Various features such as groups, pins and reminders etc. have been very instrumental to handle our daily tasks efficiently. I look forward to many such exciting features ahead. Thank you !

Cons: To check the current team of the person or to club all people in single team together. Video calling feature can be improved.

Overall: useful in day to day communication in an efficient manner.

Tried flock for my company. It seems a rip of Slack and made more clustured

Apr 11, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: - Claimed to be lightweight, and UI colours feels good.
- Lots of features that have deep functionalities

Cons: - UI is bit messed up
- Same UI as slack, but it loads bit slower.
- Adding lot more functionality is not done right.

Capterra-loader

It has been phenomenal! When we switched over to Flock from Slack, our team productivity increased,

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: To-Dos, Live communication, integration with Google Drive. Ability to pin items. App version works like a charm.

Cons: Better way to notify those who are tagged in chats. Calendar integrations and day planning potential.

Helpful but a bit annoying.

May 12, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I do love that it offers the ability to assign some tasks, but this could be easier. I love the ease in creating channels and communicating.

Cons: The bots are just way too much! I have had to turn off notifications and still feel like I am hearing way too many dings. While you can assign tasks, this is not a simple or easy to understand and follow-up.

Love Flock! It is my favorite communication/collaboration platform so far!

May 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our team has tried a few different collaboration.communication platforms in the past, but none really worked right within our team dynamic. My boss found Flock and instantly we were all hooked. It is simple, seamless and look me less than an hour to feel like I had really mastered the software. There is nothing crazy that stands out about Flock but something about the functionality of it was truly better than the rest (not just in my opinion, but in my whole team's). Love that it syncs across all platforms as well and text notifications are helpful.

Cons: Not the most visually attractive platform...I would say middle of the line, doesn't personally matter to me.

The new and improved instant messenger

Jul 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Flock is a great way to keep track of things to do and to assign them to your colleagues. You can also instant message anyone you choose to. This program also keeps a log of all completed to dos.

Cons: The only thing that could be fixed within the program is that you don't get a notification while its minimized on your screen.

I didn't know a chat platform could be this bad.

Mar 13, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Nothing at all. It is amazingly frustrating and annoying to use. Just use Slack, HipChat, or anything else but this.

Cons: The UI is an utter trainwreck. Fundamental things like starting a new chat or referring to a prior one are ridiculously unintuitive. Notifications are also broken. There is no shortage of pointless self-promotional notifications from Flock, but actual chat popups don't work half the time.

You will also get email spam from Flock on a regular basis, and their unsubscribe links do not do anything.

Unfortunately, my employer has chosen to use this product for the time being. It is not a decision I support, at all. I really hope we go back to using Slack.

Overall: None.

Vendor Response

by Riva on March 15, 2018

Hi Adam, we really apologize for the unfortunate experience you've encountered. We understand your frustration and would like to assure you that we're doing everything possible to improve the user experience of our product. We are aware of some of the problems (the UI issues) you mentioned as we are actively working on them. Wrt the chat popups not working for you, our support team would get like to get in touch with you to figure out what the problem is and fix it as soon as possible.

Better than Google Hangouts

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We tried using google hangouts and it was a disaster. This is so much faster than waiting for an email to respond or get a hold of someone.

Cons: This took a little getting used to by some of the employees. The GUI can be put together better and we had to restart it a few times to get it to work properly.

Best VFM alternate there to Slack

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The similarity in UX to Slack helps in setup and running the application very easy. Overall quality of the system is at par with premium alternatives.

Cons: The feature set cannot be compared with other premium offerings. Integrations are limited and the Slack BOT library feels easy to use.

A great alternative to Slack at a lower cost

Sep 06, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: To Do lists and faster speed versus Slack. The software is also lighter and doesn't hog as much hard drive, memory and bandwidth.

Cons: With more advanced features, it's a little less intuitive than Slack. I don't like the lack of passwords though and really don't like that I cannot send a message to myself (which was a great way to send files between my own devices before with Slack).

Also, a VERY unfortunate name. A number of our younger staff still giggle when somebody in the office tells them to "flock something to them"

Overall: A great cost-effective alternative to Slack. With unlimited members and unlimited teams, it really is an excellent tool for startups and SMBs.

One of the Better Team Collaboration Tools around

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We have tested a few collaboration tools and Flock stands out for its ease of use and decent price point.

Cons: Be prepared for frequent email notifications that may be clutter your mailbox. Nevertheless, a great alternative to Slack for startups and SMEs.

I use Flock as an instant messenger in my office to speak to a couple employees without having to go to their office

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I would recommend small companies to use Flock if they don't have an instant message system set up. It sure saves time when you need an answer on something and can just message through Flock instead of waiting for the other employee to be available. It also saves time so I don't have to walk to another employee's office that isn't close to mine. Especially if their door is closed and you just have to go back.

Pros: Flock makes it easy to use and notifies you when you have a new message. It is an amazing IM program

Cons: They send a lot of messages to you to get others to sign up. This adds to your emails that just have to be deleted. If I wanted to add other people, I would do it.

Capterra-loader

Failed implementation but not because of the software

Jul 26, 2018
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very powerful collaboration and communication tool. Features and functionality took the best of many collaboration tools and brought them into one easy interface. Ability to communicate around projects, files, tasks, and groups. File storage option ensured the team was working on the latest version of a file. Something we really liked was the ability to have video and audio calls within the platform, something that other collaboration tools lacked.

Cons: Ultimately, there was TOO much for our team to fully implement. The software had everything we could possibly want but our implementation caused the project to fail and we had to discontinue use. No major red flags for the admin team in terms of what the software couldn't do.

Overall: We did not benefit from the software due to a poorly managed implementation and roll out. The benefits of this software were evident, particularly for dispersed teams who need a nimble and real-time communication and collaboration tool.

Very convenient ,U rock

Aug 08, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's very convenient to work with your best buddy like flock ,to intimate update from your office folks .

Cons: There is nothing to unlike ,
might they can get more GIF

Slack & Trello combined, with ability to share documents and peg tasks.

Jun 13, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Feature packed, from sharing documents to assigning tasks to team members. Suitable for small office use to larger companies. Like that most features that will be used, are free from the onset. Mobile app also very helpful when team members are out of office.

Cons: So far so good, nothing that I have to complain about thus far. One thing to note is microsoft edge might not be fully compatible, icons are missing/appear blank, but that might be due to microsoft edge issue, not Flock.

Capterra-loader

We are using it to manage a 2-month campaign. Still unsure about it, maybe we expected too much from

May 24, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: Easy to communicate with other team members and to create channels. I like the app and how messages are notified.

Cons: It tries to do a bit of everything but fails to do things well. Slack is a better internal communication tool. Trello and Kanban Flow are better project management tools. This one kind of sits in the middle, but doesn't really work for our team. It is hard to share files and links, and the "pin" function is a bit confusing.

Tried using Flock for communication among my neighbors and it was just okay.

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We have a residential community that was searching for a tool to be able to connect with everyone in the neighborhood and found it in Flock.

Cons: Where did all the bots come from? And it makes it hard for the user to unsubscribe to all the spammy emails. My poor neighbors who wanted out...

Overall: Seems more adept for people who don't mind being inundated with useless messages and such. But for those who can take it, this might be the piece of software for you.

Experience using Flock is very superb and must faster to get in touch with my team mates.

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Interesting part of Flock which I like is sharing of Media files which is making my work more faster.

Cons: Difficult to figure out. All features are awesome. The search functionality should be implemented for chats. Would be easier to search for historical data.

Free communication tool for small business

Jul 04, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Plug and play with many features available for free. Able to share documents with team members on Flock and able to pin important messages to the top of the chat. All in all, a great tool for communication

Cons: A little difficult to fully grasp how to navigate the software initially due to the many features available. However, after a little while of usage it becomes an indispensable communication tool

Seems to work, nothing really new or unique

Jul 24, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Does give you updates/statuses so you don't miss anything. Very easy to use, phone based app, no issues so far

Cons: No real difference then a group text, minus the app notifications. Sometimes can be slow to update, or updates that are meaningless.

Fantasitc team messaging app with a clear UI Design

Feb 23, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Offers a very strong free plan option which allows you to try out all of the great features and the paid plans are very reasonable.

Cons: Time differences on users comment can lead to some confusion on following time lines- similar to the likes of Slack- however the fact Flock offers such in depth features for a more reasonable price point makes it a great cheaper alternative to the likes of Slack

Necessity for Small Enteprises

Jul 04, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: No invitation limits and many features that are used daily are for free. For eg. colleagues able to share files with each other and also to delegate tasks to each other. Reminders can also be set.

Cons: Takes some time to get used to the software as there is no manual or tutorial. Unlike other business chat tools, Flock takes a little to get used to due to its extensive features.

Overall has improved our efficieny

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how it gave us a free option for inter-office communication. It allows us to easily share documents between team members as well as send quick chats when someone is in office meetings or have the door closed.

Cons: I honestly do not have a single bad thing to say about this software. It is completely amazing and has made our work day production significantly easier.

Go ahead and flock to this app!

Jul 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Comprehensive interface, with lots of useful features available even to free users. The To-Do and Notes section is very useful for teams.

Cons: App settings aren't synced by account, which means when you originally sign in through the browser, and start pinning conversations, you're going to have to do it all over again if you install the desktop app.

Good communication system for the work place.

Jun 13, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The phone app is easy to use and incorporate when I am out of the office. I also like that is automatically starts with my computer that way I am not missing anything.

Cons: Sometimes it ran slow and I missed a few messages because of it. I also didn't like how it emailed me often about random offers. Other than that it was good.

Flock has the potential to be the best team tool

Mar 12, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Flock is great on the MacBook Pro - Fast and easy to use after a brief learning curve. Connects to other Apps with ease for team collaboration.

Cons: The one downside is the amount of "noise" that Flock generates in terms of notifications. Emails primarily but these can be turned off once you learn the tool.

I have used Flock for many group projects. It is a great thing to manage the work well in team.

Jul 28, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really liked its feature of integrating with other platforms like Google docs, Trello which makes it easy to work together using different platforms.

Cons: I am happy with Flock. Still, the User interface can get more improvised.
It can be made in an interesting way, where people would love to interact.

Overall: Flock has made it very easy for me to communicate daily about the work pending or yet to decide. I always needed a separate platform apart from common chatting portals. Plus it integrates with trello etc. which is great.

Easy, simple and effective

Apr 19, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is simple and easy to use. It was useful across different departments and allowed the team to improve their productivity.

Cons: The only major complaint we had were the notifications, they are too frequent and do get annoying.

Very intuitive user friendly interface

Jul 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to quickly make team chats. Ability to easily set up conference bridges with dial in numbers is a big selling point.

Cons: Lack of integration with Microsoft suite. Cannot collaborate easily on documents with team members.

Capterra-loader

A revolutionary way to improve communication in your team or organization.

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I'm totally in love with this app. Out of all others which provide this service, this is the most user friendly and the most effective. I would definitely recommend it!

Nice and easy to use tool.

Jul 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Flock is a great tool for collaboration within the team. It has many of the functions that are needed to keep projects up to date. Its appearance is quite professional and it is easy to use so adapt to any age range of the staff.

Cons: I think that certain aspects could be improved, for example, the options of sharing private messages as well as the search options in previous conversations.
It would also be very good if you could customize a little more.

Not as user friendly as Slack

Jan 12, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: I didn't need any of the paid features; however, it does appear to be less costly per user per month than competitors.

Cons: I was looking for a group messaging software to set up for classes I have and compared this to Slack. Zervant wasn't as user friendly to me or some of the students trying it out. Because of the confusion, we ended up ultimately choosing another program for our long-term use.

Overall: none

Good Slack alternative

Apr 16, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Flock is a decent alternative to Slack, and the free version has plenty of features. The software has plenty of integrations with well-known software, such as Google Drive, etc., and is a solid collaboration tool.

Cons: The user interface is a bit more clunky than Slack and takes a bit of getting used to navigating. Other than that, it should get the job done.

Fast tool with very few drawbacks. Easy to use and a fantastic improvement to communication overall.

Jul 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The best thing about this tool is the file sharing feature, absolutely brilliant. Simplicity of it is another positive point.

Cons: The main drawbacks I have experienced so far are the excessive updates and the constant restarts I am forced to do.

Mar 08, 2018
5/5
Overall

Up and coming chat software for work

Aug 01, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: How easily it is to create multiple teams and chat across them. There is a feature for conference bridging which is very intriguing.

Cons: It does not have any plug in for Microsoft suite. The notifications were a bit annoying and the bot is a bit annoying at times messaging you for no reason just to get you to use the app.

Overall: Ease of communication with teammates.