---
title: "Flock Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Flock the right Team Communication solution for you? Explore 344 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/151072/Flock/reviews/"
page_type: "reviews"
language: "en"
---

Flock

4.5 (344)

[View alternatives](https://www.capterra.com/p/151072/Flock/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 3rd, 2026

# Reviews of Flock

Ease of use

4.6

Customer Service

4.5

## Pros and Cons in Reviews

LB

Lucas B

Research CoordinatorE-Learning, 2 - 10 employeesUsed the software for: 1-2 years.

“Flock gives me the ability to send large files online, create unlimited communication channels and team collaboration.“

October 23, 2023

MO

Michael Elias O

Sales SupportCommercial Real Estate, 11 - 50 employeesUsed the software for: Less than 6 months.

“The one thing I don't like is that there are a lot of times that the search results don't appear when you're backtracking your previous message.“

December 19, 2022

BW

Bennett W

Director of OperationsFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Unlike alternatives such as Swit, Flock not only offers instant messaging and chat tools, but also allocates product managers and project management capabilities.“

August 23, 2023

PS

Pia S

Human Resources ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“It can be sluggish, and the messages can occasionally arrive with a significant delay.“

February 21, 2023

OO

Olanike O

Personal Assistant to Head of SchoolEducation Management, 501 - 1,000 employeesUsed the software for: More than 2 years.

“We have created a common group for our education management industry which help us communicate seamlessly for 24/7 over the internet.“

March 4, 2024

PS

Pia S

Human Resources ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Its video conferencing is slow and poor.“

February 21, 2023

LF

Lindsay F

Lead Revenue Accountant Financial Services, 51 - 200 employeesUsed the software for: 1-2 years.

“Instant messaging and live chat are among the best features that Flock allocates on mobile and cloud apps.“

October 21, 2023

DD

Darina D

Ing.Real Estate, 2 - 10 employeesUsed the software for: I used a free trial.

“Lack of managment options on older apps, like Skype, made us forced to search for a new app for communication.“

January 14, 2022

## Showing most helpful reviews

Showing 1-25 of 344 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Brian W.  
Chief Technical Officer  
Design  
Used the software for: 2+ years

### "A more user-friendly Slack"

February 27, 2020

4.0

We have a completely remote team of about 30 team members. The biggest challenge in running a remote team is integrating communication between people and teams to reduce the distance and increase personal interaction. Flock solved that for us in a big way. Adoption was 100% and everyone always has it online. It has really improved team cohesiveness.

Pros

The best feature about Flock is its ease-of-use. Our team is made of diverse members with different technical skills from engineers, designers, project managers to marketers and HR. The most important feature when choosing this was ease of use as that would greatly affect how well the tool would be adopted by the team members.

Cons

The administration and enterprise features were are not as robust as the competitors. If one was looking for a compliant enterprise communication tool to pass on sensitive information, I would check elsewhere.

Alternatives considered

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Flock

Flock simply offered a more inclusive feature set for our needs, while being lightweight without too much bloat.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

For our technical team members, adoption of Slack was very easy, especially because most of them were already using it. However, the rest of the team found the learning curve too steep hence did not use the app.

Review Source

Anthony Z.  
Owner  
Law Practice  
Used the software for: 2+ years

### "A great alternative to the bigger named communication apps"

November 17, 2023

5.0

We use Flock daily and it is an indispensable part of our workday.

Pros

The ease of use and pricing were the 2 main things that drew us to Flock.

Cons

Not able to customize more uniquely, but thats a minor point.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Mainly switched due to cost and features that were missing.

Review Source

VR

Verified Reviewer  
Founder  
Media Production  
Used the software for: 1-2 years

### "Just Telegram or Whatsapp with some integrations!"

September 11, 2018

1.0

Flock is really good, I recommend it to small IT or ITes company as most of the apps made available for keeping developers and programmers in mind. Whereas for rest it's better to use Telegram with IFTTT and Zapier or Try Workplace by Fb and MS Teams then switching from Slack to Flock. But those who're already using Slack, Flock is like Bullock cart Vs Bently (Slack) and sooner or later either you'll upgrade to Slack or Workplace by Facebook or Teams by MicroSoft.

Pros

\- Easy to use - Affordable then Slack but not anymore after entry of Workplace by Fb and MS Teams (as they're almost free) - Best in class Support and they're always there to assist you

Cons

\- A complete dearth of apps and integrations, NOT EVEN the 100 essential apps (by Slack) and must have Integrations are available on Flock, literally you'll regret and repent if you're switching from Slack. As just 54 App integrations are available that too without full functionality. - You can search a file but couldn't click or access it. - A Big NO for Media or Marketing Company as it may take years for you to find the image your teammate posted just 3 months back. - Slowest, let me repeat slowest app development I've ever seen in my life so far. No need to feature requests or app integration suggestions

Review Source

Victory A.  
Cold calling agent  
Real Estate  
Used the software for: 6-12 months

### "Its was a great experience "

January 31, 2025

5.0

Its was a great experience, had a general channel and also a private space for a user.

Pros

Its compatibility, it brings together so much in a little space.

Cons

Nothing per say, just love the fact that it had so much in one piece.

Review Source

IN

Irene N.  
Business Development Executive  
Construction  
Used the software for: 2+ years

### "Flock for BIM and Remote Work"

May 16, 2024

5.0

Pros

It allows me to coordinate remotely with colleagues all over the world, mainly our team in Nepal.

Cons

On my end, I have no aspect that I face as a flaw.

Review Source

NM

Norah M.  
Co-Founder and CEO  
Utilities  
Used the software for: 2+ years

### "Flock: A Must Have BIM Tool"

May 1, 2024

4.0

Pros

Everything from instant messaging, team collab to live chat are the most iconic aspects.

Cons

Push notifications delay when the mobile application is low.

Review Source

JC

Jessica C.  
Digital Marketing Analyst  
Financial Services  
Used the software for: 2+ years

### "Flock: Robusta Tool for BIM"

September 17, 2023

5.0

Business instant messaging, file sharing, task management and project coordination.

Pros

Flock offers BIM and product management capabilities in one place that help advance team collaboration and boost project management in real-time.

Cons

Unfortunately, Flock demand a lot of integration to accomplish some tasks such as video conferencing.

Review Source

SW

Samuel W.  
Agribusiness Manager  
Insurance  
Used the software for: 2+ years

### "BIM Tool with MPM and OPM Capabilities"

August 26, 2023

5.0

File sharing, team collaboration, project management and instant messaging.

Pros

Flock combines online project management, marketing project management and instant messaging tools all-in-one place.

Cons

I do not have anything that I can really mention as a flaw. In fact, Flock is an exceptional tool since it offers not only BIM tools but also project management capabilities.

Review Source

OO

Olanike O.  
Personal Assistant to Head of School  
Education Management  
Used the software for: 2+ years

### "Flock in Education Management Sector "

March 4, 2024

5.0

Pros

We have created a common group for our education management industry which help us communicate seamlessly for 24/7 over the internet.

Cons

I do not face any challenge since I have integrated with Zoom which makes it easy to conference via video calls.

Review Source

VR

Verified Reviewer  
Civi Engineer  
Civil Engineering  
Used the software for: 2+ years

### "I really like my Flock experience"

August 17, 2023

4.0

It facilitated my work by providing to communicate and collaborate with people in easy way , it offers messaging, file sharing, task management, and integration with other popular collaboration tools.

Pros

Flock is easy-to-use interface and features that facilitate team communication and collaboration, It offers team messaging, file sharing, task management, and integration with other popular collaboration tools.

Cons

I feel that the app lacks certain advanced features and customization options compared to other messaging apps.

Review Source

PM

Pamela M.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Flock"

December 3, 2020

5.0

We are a construction company that uses this for our field techs to load pictures and we have had no problems, whenever I have had to contact flock which was twice, they were able to handle what I needed at that time, I would highly recommend this software. (still looking for in expensive software to use with my techs on sending work orders)

Pros

Our main purpose for using flock is being able to share pictures.

Cons

There is only 1 thing I would say is cons, when contacting flock it is sometimes hard to understand what they are saying due to they have a different accent the usa does. I would recommend a search bar for finding older pictures.

Alternatives considered

[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)

Reason for choosing Flock

Down Time and easier to download our pictures.

Switched from

[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)

Flock is more User friendly

Review Source

JN

Jonathan N.  
Accounts Payable Assistant  
Security and Investigations  
Used the software for: 2+ years

### "Flock is Slowly Replacing Slack in My Organization "

October 25, 2023

5.0

Internal communication through Flock boost performance for 24/7.

Pros

Flock offers an extensive range of features from team collaboration, file sharing, business instant messaging to live chat in one place.

Cons

I have not yet discovered the dark side of Flock.

Review Source

LF

Lindsay F.  
Lead Revenue Accountant  
Financial Services  
Used the software for: 1-2 years

### "Business Instant Messenger: Flock"

October 21, 2023

4.0

Flock has enabled me to share large files online, boost productivity via team collaboration and instant messaging.

Pros

Instant messaging and live chat are among the best features that Flock allocates on mobile and cloud apps.

Cons

To enhance video conferencing, it requires to integrate Flock with external web conferencing Apps such as Veeting Rooms and BlueJeans Meetings.

Review Source

VR

Verified Reviewer  
Listing Cordinator  
Government Administration  
Used the software for: 2+ years

### "Small office use"

July 25, 2019

4.0

Flock is one of the better programs for small offices. The ability to create groups with fellow workers helps to speed up the process of cooperation. Pinned Chats are great as they help you keep the most active members of your team in a spot where you don't have to look for them. The To Do list is very helpful especially since I've learned how to use the "to do bot". Files are kept very organized and are helpful when needing to grab something from a few weeks ago.

Pros

Ease of use - the interface is very simple to use. Any person on any level of Tech knowledge can use this. Clean UI - The User Interface (UI) is laid out to where you learn where items are real quick. You have Pinned Chats, Open Chats and can search your most recent chats with no problem. There is a directory of users who are in your team. I also use the To Do Bot a ton. Using that automation bot to keep up with task and things that need to be done are worth the time reading the F.A.Q.'s.

Cons

Every time it's installed on a PC you have to have a specific code to key in. This can be tiresome or a time waste when installing on 30+ machines. Should just allow you do add people from an Admin panel and they not have to enter a code.

Review Source

JC

Judith C.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Wonderful Product"

December 4, 2020

5.0

This has been a real saving time saving issue because I can

Pros

This software replaced a cheap messaging program we used internally. It allows us to communicate desk to desk without having to leave an office which now that Covid is limiting mobility, this works well. I am able to select a couple of computers that are support staff and create a team message so I don't have to repeat the message to them separately. Something I just discovered is that this is a cloud based software so while I was out of the office I could still use my Flock program to communicate with the office because I had it loaded on a PC in my remote location and I had internet access. This saved me from having to VPN to the office to access my desktop Flock icon. I like that emoji's were added so text can have some feelings. I can reply to a specific post or I can generate a new reply. And there is so much more that is available in this software that we haven't used yet.

Cons

I would like to be able to have distinctive sounds assigned to specific computers so that when a message comes from a particular computer, there is a recognizable sound that I've assigned to that computer and I know then who it is from. The program minimizes and if I'm interviewing a tax client, I don't want to break the interview to review the message if I suspect it isn't immediately important.

Reason for choosing Flock

We chose to use the free Flock service and it has been more than we ever expected!

Review Source

Arheer G.  
Marketing Manager  
Internet  
Used the software for: 6-12 months

### "A Comprehensive Collaboration Platform That Makes Team Communication Easier"

February 14, 2023

4.0

Flock is a comprehensive collaboration platform that offers a variety of features to help teams stay connected and productive. It has features like group chat, video conferencing, task management, file sharing, document collaboration, and more.

Pros

\- Provides secure communication between two users- Can do task management, file sharing, and document collaboration- Multiple integrations wit third party tools are available

Cons

It has a limited files storage and sharing limits. Mobiles app at times stop working.

Review Source

Kathlene May D.  
Virtual Marketing Assistant  
Internet  
Used the software for: 2+ years

### "I love Flock the best way to communicate"

December 15, 2021

5.0

I love it when it comes to our business, it is easier to use like any other tools

Pros

Well the most impactful for me is that it allows my team to instantly send messages and files while doing our job, it is the best way to let us meet our colleagues

Cons

the least I like and the one that needs to improve is that some files are not instantly available and some times missing, but that is not problematic at all since it does not happen all the time

Review Source

VR

Verified Reviewer  
Customer Success Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Simple chatting software "

October 25, 2022

5.0

Pros

Clean UI similar to other chatting softwares

Cons

Search is difficult, pinned items are difficult to find

Review Source

Ankit B.  
Research Analyst  
Internet  
Used the software for: 2+ years

### "Easy to use internal team communication app."

October 9, 2019

5.0

Replaces extensive conversations over email. It's best for regular day to day office conversations.

Pros

1\. Easy to use just like whatsapp. 2. Can add gifs, emojis and other stickers 3. Useful features like reminders, in-app video and voice calling 4. Can use multiple accounts for signing in

Cons

1\. Always have to add a code while logging into a new machine. 2. On mobile devices, the chat order seems to be little weird. Recent ones are on top and unread ones are at the bottom, don't know if it's a bug. There should be a separate tab to check unread messages/chat.

Review Source

SM

Suresh M.  
Tech Lead  
Computer Software  
Used the software for: 2+ years

### "Best in Mode of communication and productivity "

October 16, 2021

4.0

It's good and if we miss any alerts also we get a mail every morning and this helps a lot to check for any missed ones

Pros

Alerts that get triggered , for example in our organisation we configured for a P0/P1 issue and as soon as ticket is created alerts gets triggered that helps us a lot to meet SLAs

Cons

Screen sharing feature and ease of integration with external tools to be more simplified

Review Source

MS

Meredith S.  
Creative Producer  
Media Production  
Used the software for: 1-2 years

### "Communication Game-changer"

March 25, 2020

5.0

Pros

Before Flock, we were relying on group texts and email chains. But as the company grew, group texts were becoming more unmanageable and confusing. I like that this keeps quick, business communications in one place. You can organize the channels easily. I also really like how smoothly Flock syncs with Dropbox. In our audio production field, we deal with a lot of big files. With Flock, you are able to send those files to a group to listen to easily, with quick loading time and with a smaller chance of the communication being lost like it would be on another email chain.

Cons

Sometimes I find myself missing notifications from Flock. I'm not sure if I just haven't fine-tuned my notification settings. But occasionally, I'll click on Flock and realize I didn't seem to see a slew of messages.

Reason for choosing Flock

We chose Flock over Slack based on some of the reviews we read. I have used Slack too. I find Flock more user-friendly, intuitive and I think the interface is cleaner. Overall, I prefer Flock for these reasons.

Review Source

DB

Debjit B.  
Freelancer  
Information Technology and Services  
Used the software for: 6-12 months

### "One of the simple and easy collaboration tool for my team."

September 16, 2018

4.0

I love the Idea of on-screen tutorials which is annoying first but collapsible later. Participance can now show their screen so no more blind guesses and solves problems quicker then ever.No more email for the customer. Now customer confusions participant directly to participants development process and share their thoughts when I progrrame their software. collaboration makes my work breez.

Pros

You can simply do all your team management in one place. here are some of the things I like the most of this service. Share screen with participents, on a video call. Share docs(also supports google docs) , ask for a pool , add code snippets . this make my life simper.No more long and time consuming email conversions. You just do all live chat and no more confutions. You can add many popular software to your flock account. I think it is an simple colaboration tool which makes my freelance life easyer. I love myspace for quick private note taking facility, which helps me Evaluate/Modify my work for later.

Cons

When I set it up for the first time it took 2 onscreen demos how to use it, I was annoying at first but with time this onscreen tutorial helps me find options else hiden.I would love to see a collapciable left bar(Cant find till now.)

Review Source

EB

Ewa B.  
Marketing Team Lead  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "What I Know bout Flock"

April 10, 2024

4.0

Pros

How it combines online project management and BIM tools in one place.

Cons

That I have to integrate with external web conferencing tools.

Review Source

DD

Darina D.  
Ing.  
Real Estate  
Used the software for: I used a free trial

### "Online managementtool for engineers"

January 14, 2022

5.0

Lack of managment options on older apps, like Skype, made us forced to search for a new app for communication. Flock poped up on google play store, so we tried it out. Avaible on both play store and apple store, we quickly reached our objective. Everyone in our firm uses it now.

Pros

Since the world is in hard situation, we rely on online communication for task managing within our firm. Flock is great program for that. Not only is there basic online chatting, but the program also has options for task assigment. This means, we are able to directly distribute the work, without need of worry of someone forgetting their work, since its always written there. We use github, google disk and drop box at our firm. This program is able to co-work with them, which makes it usage that much easier for us. The amount of space avaible, 5 GB per team on free trail, is greatly appreciated. Naturally, 20 gb per team for purchased program is more than enough for normal firm usage. For just 4,50 a month, you have 3 apps in one: online communication, cloud storage, task managment. Avaible in both google play store and apple store makes it convenient for our diverse use of software.

Cons

Lack of profile costumization options.

Review Source

Tushar D.  
PHP Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "A team collaboration app with multiplatform support"

February 17, 2019

5.0

Flock has helped me solve the equation of using different tools to perform the work related activities. We have Todo lists created on flock and with it's ability to create more than one lists, even separated per personal/group communications, we did had a easier way to maintain the different checklists. Automatic audio bridges help us connect from various endpoints. The image marker/code snippets sharing avoids the hussle of file sharing too.

Pros

\- Feature packed messaging app - Features like code snippets, inbuilt to do lists - Video Calling & Screen Sharing - Available on all major OSs

Cons

\- UI/UX in Android could have been better - Video Calling experience needs improvement on Linux Platform

Review Source

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