# Flock Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Flock the right Team Communication solution for you? Explore 344 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151072/Flock/reviews --- Flock 4.5 (344) [View alternatives](https://www.capterra.com/p/151072/Flock/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Flock Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews Gregory B it support specialistComputer Software, 501 - 1,000 employeesUsed the software for: 6-12 months. “It is a platform with everything necessary for verbal, written or video call communication that makes us more committed to each task to be carried out and our teamwork process easier“ June 5, 2023 MO Michael Elias O Sales SupportCommercial Real Estate, 11 - 50 employeesUsed the software for: Less than 6 months. “The one thing I don't like is that there are a lot of times that the search results don't appear when you're backtracking your previous message.“ December 19, 2022 DO Donald O Executive Technical DirectorConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “I like that it integrates with external applications to enrich more features.“ July 30, 2024 PS Pia S Human Resources ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “It can be sluggish, and the messages can occasionally arrive with a significant delay.“ February 21, 2023 LB Lucas B Research CoordinatorE-Learning, 2 - 10 employeesUsed the software for: 1-2 years. “Flock gives me the ability to send large files online, create unlimited communication channels and team collaboration.“ October 23, 2023 PS Pia S Human Resources ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Its video conferencing is slow and poor.“ February 21, 2023 BW Bennett W Director of OperationsFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years. “Unlike alternatives such as Swit, Flock not only offers instant messaging and chat tools, but also allocates product managers and project management capabilities.“ August 23, 2023 DD Darina D Ing.Real Estate, 2 - 10 employeesUsed the software for: I used a free trial. “Lack of managment options on older apps, like Skype, made us forced to search for a new app for communication.“ January 14, 2022 ## Showing most helpful reviews Showing 1-25 of 344 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Victory A. Cold calling agent Real Estate Used the software for: 6-12 months ### "Its was a great experience " January 31, 2025 5.0 Its was a great experience, had a general channel and also a private space for a user. Pros Its compatibility, it brings together so much in a little space. Cons Nothing per say, just love the fact that it had so much in one piece. Review Source Brian W. Chief Technical Officer Design Used the software for: 2+ years ### "A more user-friendly Slack" February 27, 2020 4.0 We have a completely remote team of about 30 team members. The biggest challenge in running a remote team is integrating communication between people and teams to reduce the distance and increase personal interaction. Flock solved that for us in a big way. Adoption was 100% and everyone always has it online. It has really improved team cohesiveness. Pros The best feature about Flock is its ease-of-use. Our team is made of diverse members with different technical skills from engineers, designers, project managers to marketers and HR. The most important feature when choosing this was ease of use as that would greatly affect how well the tool would be adopted by the team members. Cons The administration and enterprise features were are not as robust as the competitors. If one was looking for a compliant enterprise communication tool to pass on sensitive information, I would check elsewhere. Alternatives considered [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Flock Flock simply offered a more inclusive feature set for our needs, while being lightweight without too much bloat. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) For our technical team members, adoption of Slack was very easy, especially because most of them were already using it. However, the rest of the team found the learning curve too steep hence did not use the app. Review Source VR Verified Reviewer Founder Media Production Used the software for: 1-2 years ### "Just Telegram or Whatsapp with some integrations!" September 11, 2018 1.0 Flock is really good, I recommend it to small IT or ITes company as most of the apps made available for keeping developers and programmers in mind. Whereas for rest it's better to use Telegram with IFTTT and Zapier or Try Workplace by Fb and MS Teams then switching from Slack to Flock. But those who're already using Slack, Flock is like Bullock cart Vs Bently (Slack) and sooner or later either you'll upgrade to Slack or Workplace by Facebook or Teams by MicroSoft. Pros \- Easy to use - Affordable then Slack but not anymore after entry of Workplace by Fb and MS Teams (as they're almost free) - Best in class Support and they're always there to assist you Cons \- A complete dearth of apps and integrations, NOT EVEN the 100 essential apps (by Slack) and must have Integrations are available on Flock, literally you'll regret and repent if you're switching from Slack. As just 54 App integrations are available that too without full functionality. - You can search a file but couldn't click or access it. - A Big NO for Media or Marketing Company as it may take years for you to find the image your teammate posted just 3 months back. - Slowest, let me repeat slowest app development I've ever seen in my life so far. No need to feature requests or app integration suggestions Review Source Anthony Z. Owner Law Practice Used the software for: 2+ years ### "A great alternative to the bigger named communication apps" November 17, 2023 5.0 We use Flock daily and it is an indispensable part of our workday. Pros The ease of use and pricing were the 2 main things that drew us to Flock. Cons Not able to customize more uniquely, but thats a minor point. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Mainly switched due to cost and features that were missing. Review Source PM Pamela M. Office Manager Construction Used the software for: 2+ years ### "Flock" December 3, 2020 5.0 We are a construction company that uses this for our field techs to load pictures and we have had no problems, whenever I have had to contact flock which was twice, they were able to handle what I needed at that time, I would highly recommend this software. (still looking for in expensive software to use with my techs on sending work orders) Pros Our main purpose for using flock is being able to share pictures. Cons There is only 1 thing I would say is cons, when contacting flock it is sometimes hard to understand what they are saying due to they have a different accent the usa does. I would recommend a search bar for finding older pictures. Alternatives considered [WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/) Reason for choosing Flock Down Time and easier to download our pictures. Switched from [WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/) Flock is more User friendly Review Source Massimo C. CEO Marketing and Advertising Used the software for: 2+ years ### "irreplaceble" December 2, 2020 5.0 Absoluty happy with it, both on desktop and mobile app. Pros Flock simply allowed our team to continue working during the pandemic. Since the day 1, we were already working as usual because it replaces all collaborative functions. Furthermore, it integrates with many commons tools like Google Drive and Todoist. Cons Maybe the assistance is not very fast, but we barely needed it. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Flock After few minutes of trying, we were already using it easily. Review Source JG Jeremy G. Lead Pastor Program Development Used the software for: 1-2 years ### "Streamline Communication and bring your team together! " November 5, 2019 5.0 With flock we set reminders during meetings when we need to circle back to a discussion. We have pinned posts that are important for the team to refer back to often. We have utilized the video chat room for offsite meetings. Pros Flock is easy to learn and utilize. It makes communicating with your team simple. We have people in the office and out of the office so keeping everyone on the same page can be a challenge. Flock helps us communicate throughout the week, stay on task and make sure everyone has the information they need readily accessible. There are two features that a previous company we had didn't offer. Flock offers a Do Not Disturb feature which has helped. You can also delete posts which is a benefit that other group messaging companies do not offer. Cons I haven't come across any cons yet. Our experience with Flock has truly been positive. Review Source DO Donald O. Executive Technical Director Construction Used the software for: 2+ years ### "Business Instant Messenger that I Highly Trust" July 30, 2024 5.0 Team collaboration is made easy by Flock. Pros Flock allocates room for creation of unlimited communication channels. I like that it integrates with external applications to enrich more features. Cons There has never been any notable drawback on Flock. Review Source KP Khevana P. Tech Lead Professional Training & Coaching Used the software for: 2+ years ### "Communication Friendly Tool" August 13, 2024 4.0 We had a great experience with Flock. We used it for years in our org and enjoyed it. Pros Flock is a great tool for communication within the org and with all the stakeholders. It has some good features such as reminders, pins, saving documents etc. Cons Has lack of flexibility for the integration with various systems compared to similar tools Review Source MG Monika G. Chief Accountant Management Consulting Used the software for: 2+ years ### "Flock is a Must Have Business Instant Messenger" May 22, 2024 4.0 Pros Flock has replaced Swit in my organization since it offers nearly all features available on Slack which is the main aspect why I like it. Cons I slightly dislike that Flock lack robust video conferencing capability. Review Source IN Irene N. Business Development Executive Construction Used the software for: 2+ years ### "Flock for BIM and Remote Work" May 16, 2024 5.0 Pros It allows me to coordinate remotely with colleagues all over the world, mainly our team in Nepal. Cons On my end, I have no aspect that I face as a flaw. Review Source SW Samuel W. Agribusiness Manager Insurance Used the software for: 2+ years ### "BIM Tool with MPM and OPM Capabilities" August 26, 2023 5.0 File sharing, team collaboration, project management and instant messaging. Pros Flock combines online project management, marketing project management and instant messaging tools all-in-one place. Cons I do not have anything that I can really mention as a flaw. In fact, Flock is an exceptional tool since it offers not only BIM tools but also project management capabilities. Review Source VR Verified Reviewer Civi Engineer Civil Engineering Used the software for: 2+ years ### "I really like my Flock experience" August 17, 2023 4.0 It facilitated my work by providing to communicate and collaborate with people in easy way , it offers messaging, file sharing, task management, and integration with other popular collaboration tools. Pros Flock is easy-to-use interface and features that facilitate team communication and collaboration, It offers team messaging, file sharing, task management, and integration with other popular collaboration tools. Cons I feel that the app lacks certain advanced features and customization options compared to other messaging apps. Review Source SG Stephanie G. Human Resources Officer Mental Health Care Used the software for: 2+ years ### "Flock at Chiromo" October 28, 2023 5.0 Flock enables me to send and receive instant messages over the internet. Pros Flock is used across all business unit in my mental health care. It boost productivity via enhancing team collaboration, file sharing and business instant messaging. Cons Due to lack of video conferencing tools I am forced to integrate with external apps such as BlueJeans Meetings and VR. Review Source AH Arianna H. Director of Brand Experience Supermarkets Used the software for: 2+ years ### "Slack Alternative of 2023" August 31, 2023 5.0 Business instant messaging.Project and portfolio management.File sharing. Pros Flock gives me the ability to send large files online via drag and drop.It enhances unlimited creation of communication channels. Cons I use Flock as Slack alternative and it does everything perfect from product management to instant messaging. Review Source LB Lucas B. Research Coordinator E-Learning Used the software for: 1-2 years ### "Flock: Robustious Tool for Business Instant Messaging " October 23, 2023 5.0 Business instant messaging and live chat.Team collaboration.File sharing. Pros Flock gives me the ability to send large files online, create unlimited communication channels and team collaboration. Cons Mobile application works perfect for me, but it lack video conferencing capability although it has a robust backend integration capability. Review Source HT Huldah T. Project Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "Flock is a Must Have Unified Comms GURU" October 26, 2023 4.0 It unify teams under one roof for real time communications. Pros I replaced Swit with Flock since it has robust features. It allows me to create unlimited communication channels under one roof. Cons I use Flock on a daily basis and only dislike how I integrate with external apps to enhance video conferencing. Review Source JA Joseph A. Mechanical Engineer Construction Used the software for: 1-2 years ### "Unlocking the Power of BIM with Flock" April 17, 2024 4.0 Large file sharing and business instant messaging. Pros With Flock, I am less relieved the hassle of sending documents to other departments via online sending. Cons Flock alone do support video conferencing. Review Source KL Kim L. Senior Recruitment Consultant Staffing and Recruiting Used the software for: 1-2 years ### "The power of a committed tool." February 12, 2024 5.0 Best time management software which empowers service delivery and efficiency. Flock is great. Pros During my time using Flock, the biggest achievement is time management. Flock saves time and gets work done in the simplest way. Instant messaging has enhanced clarity in every exercise and projects. Again, integration in this software is quite effective. Flock is easy to use and it's application is based on the field. Quite impressive tool. Cons Flock is a simple and straight forward software. It is easy to use and launch. Operations is amazing. The free trial is also a good sign of great operation. I don't have any negative side so far. Review Source JC Judith C. Owner Accounting Used the software for: 1-2 years ### "Wonderful Product" December 4, 2020 5.0 This has been a real saving time saving issue because I can Pros This software replaced a cheap messaging program we used internally. It allows us to communicate desk to desk without having to leave an office which now that Covid is limiting mobility, this works well. I am able to select a couple of computers that are support staff and create a team message so I don't have to repeat the message to them separately. Something I just discovered is that this is a cloud based software so while I was out of the office I could still use my Flock program to communicate with the office because I had it loaded on a PC in my remote location and I had internet access. This saved me from having to VPN to the office to access my desktop Flock icon. I like that emoji's were added so text can have some feelings. I can reply to a specific post or I can generate a new reply. And there is so much more that is available in this software that we haven't used yet. Cons I would like to be able to have distinctive sounds assigned to specific computers so that when a message comes from a particular computer, there is a recognizable sound that I've assigned to that computer and I know then who it is from. The program minimizes and if I'm interviewing a tax client, I don't want to break the interview to review the message if I suspect it isn't immediately important. Reason for choosing Flock We chose to use the free Flock service and it has been more than we ever expected! Review Source SM Suzan M. owner / MD Marketing and Advertising Used the software for: 2+ years ### "Remote non-tech team needs simple communication software!" December 1, 2020 5.0 Changed my company, changed my life. I do complain sometimes about too many red dots! But at least I have it all in one place. Pros We used to work in the chat function of Skype... true story! Then someone suggested Slack and the tech details were completely overwhelming for our non-tech team. I think we found flock when it was barely out of beta and we are using it day in, day out, all day! And it integrates with our existing project management tool trello. What I also like is the responsiveness of the support team. Cons It's not very obvious where to switch the sound off, ha ha. The first month of our remote employees they are getting loopy from the noise until we find out by accident when we zoom with them and explain where to switch it off! Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Flock Too techie and overwhelming Review Source VR Verified Reviewer Customer Success Manager Information Technology and Services Used the software for: 2+ years ### "Simple chatting software " October 25, 2022 5.0 Pros Clean UI similar to other chatting softwares Cons Search is difficult, pinned items are difficult to find Review Source SP Sonalisa P. UX Designer Financial Services Used the software for: 1-2 years ### "Convenient and improving product!" December 4, 2020 5.0 Flock is a nice and easy-going communication platform and has made our lives easy in corporate communication and mostly during this remote working phase. Keep improving and bringing in new and cool features. Pros 1\. Easy to understand and operate 2. 'Read by' feature helps a lot. 3. The distinguishing red mark on mentions is a great experience. 4. The variety of stickers and emojis are great. Cons 1\. The DND feature can be better. 2. The reaction emojis can be more (please add more relevant ones like - facepalm, a simple smile, etc) 3. Provide notification tone changes in the app version of it. 4. The recent chants are lost whenever one makes a hard refresh. Please retrieve the chats back. 5. The search feature can be made efficient (add date-wise search and improve the current search) 6. When a file is pinned, please have a method to show the message on the chat as well. Review Source MS Meredith S. Creative Producer Media Production Used the software for: 1-2 years ### "Communication Game-changer" March 25, 2020 5.0 Pros Before Flock, we were relying on group texts and email chains. But as the company grew, group texts were becoming more unmanageable and confusing. I like that this keeps quick, business communications in one place. You can organize the channels easily. I also really like how smoothly Flock syncs with Dropbox. In our audio production field, we deal with a lot of big files. With Flock, you are able to send those files to a group to listen to easily, with quick loading time and with a smaller chance of the communication being lost like it would be on another email chain. Cons Sometimes I find myself missing notifications from Flock. I'm not sure if I just haven't fine-tuned my notification settings. But occasionally, I'll click on Flock and realize I didn't seem to see a slew of messages. Reason for choosing Flock We chose Flock over Slack based on some of the reviews we read. I have used Slack too. I find Flock more user-friendly, intuitive and I think the interface is cleaner. Overall, I prefer Flock for these reasons. Review Source VR Verified Reviewer Web Developer Information Technology and Services Used the software for: 2+ years ### "Great for our Small Business" November 1, 2022 5.0 Pros We have a small team and Flock makes it very easy for us to all communicate individually or in groups Cons Wish there was more admin controls like being able to see private groups Review Source Similar Products Featured ## Related categories [Internal Communications](https://www.capterra.com/internal-communications-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[Productivity](https://www.capterra.com/productivity-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.