--- title: "Aluminati Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Aluminati Software - reviews, pricing plans, popular comparisons to other Membership Management products and more." source_url: "https://www.capterra.com/p/151080/Aluminati/" page_type: "product" language: "en" --- # Aluminati Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Aluminati ## What is Aluminati? Trusted by top organisations, Aluminate Community Builder is a platform that places at its heart the formation of meaningful inter-member relationships. Featuring Direct Chat Messaging, Member Directory, Member Groups, Digital Library, Social Media Integration, Opportunities and Events Boards, Full Customisation, Management Tool Suite, Data Import & Export Functionality, Premium In-House Support. ## What is Aluminati used for? [Alumni Management](https://www.capterra.com/alumni-management-software/)[Mentoring](https://www.capterra.com/mentoring-software/)[Community](https://www.capterra.com/community-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Other, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Aluminati?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.aluminati.net&name=Aluminati) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Aluminati 4.4 (10) VS. [4.7 (144)](https://www.capterra.com/p/133653/Almabase/reviews/) Starting Price $1 Other, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (10) Ease Of Use 4.6 (411) Value For Money 4.8 (9) Value For Money 4.7 (387) Customer Service 5.0 (9) Customer Service 4.9 (397) ## Aluminati alternatives Highest Rated [4.9 (151)](https://www.capterra.com/p/140805/ToucanTech/reviews/) Starting price $8000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.2 (1,001)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/151080/Aluminati/alternatives/) ## FAQs about Aluminati Overview ### Which roles and teams benefit most from Aluminati? Aluminati is most used by alumni relations, engagement, and partnerships teams that manage member communities, events, mentoring, and ongoing communications. Development and marketing leaders use it to strengthen outreach and fundraising support, while program managers and executives rely on it for relationship visibility, engagement tracking, and strategic community growth. Answer based on 10 reviews Overview ### What company size and specific industries is Aluminati built for? Aluminati is designed for universities, schools, business schools, membership organisations, charities, and corporations in the UK and worldwide. It fits educational institutions, nonprofit groups, and business organizations of varying sizes, rather than a single company tier or industry. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Aluminati? Aluminati offers community management and group management, plus member portals, member directories, and chapter management for alumni and membership networks. It also includes event management, registration management, attendance tracking, communication tools, and reporting and analytics, along with access controls, customizable forms, payment processing, and third-party integrations. Integrations ### Which third-party tools and platforms does Aluminati integrate with? Aluminati connects natively to LinkedIn for Business, Meta for Business, and Twitter/X. These integrations cover major social and professional networking platforms, giving Aluminati a focused set of connections for publishing and account management across online channels. Getting Started and Support ### What training and onboarding options does Aluminati offer? Aluminati provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer group learning, and documentation gives written reference material for reviewing setup steps and product details as needed. Getting Started and Support ### What customer support options does Aluminati offer? Aluminati provides email/help desk, phone support, and chat. No reviewer feedback is available about support experiences, so the support experience cannot be characterized here. The listed channels indicate direct contact options for users needing assistance with setup, account issues, or product questions. ## Features AI summary Based on 4,076 Membership Management reviews Capterra data shows that buyers of membership management software rank the following features as their top priorities: - **Registration Management** (**56%** of reviewers rated this feature as critical) - **Member Database** (**62%**) - **Payment Processing** (**62%**) Aluminati supports all three of the features reviewers value most: **Registration Management**, **Member Database**, and **Payment Processing**. Together, these capabilities help businesses manage sign-ups, keep member records organized, and handle transactions efficiently, allowing teams to run membership operations with less manual work and better accuracy. Access Controls/Permissions 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Activity Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Engagement Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Member Accounts 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accounts held by members of an organization Member Directory 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Comprehensive list that contains information and details of all the members associated with a particular organization or group Member Portal 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Online gateway through which members can access/update personal information Aluminati 68 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Chat/Messaging: Communicate using direct chat or messages within the system - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Community Management: Enable students, customers or employees to engage with each other in a particular space online or offline - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - For Alumni Associations: Designed for alumni organizations and associations - Fundraising Management: Activities related to raising money for a specific cause - Group Management: Organize and edit a group of people's policy and members - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Learning Management: Organize and track educational activities - List Management: Manage contacts across multiple mailing lists - Live Chat: Ability to chat online in real time - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Mentor/Coach Matching: Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters - Mentoring Program Management: Manage mentoring programs: registration, pairing, curriculum, and reporting - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.3 (10) 4.3 Based on 10 reviews ## Pricing Value for money 4.8 (9) Basic $1.00 Other,Per Year Value for money 4.8 (9) 4.8 Based on 9 reviews ## Integrations [ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (9) 5.0 Based on 9 reviews ## User reviews Overall rating 4.4 Based on 10 reviews Filter by rating 5(4) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Jana P. Co-Founder and President Consumer Goods ### "Outstanding Customer Support!!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 15, 2026 Our overall experience with Aluminati -- from initial introductions, their overview of capabilities, solidifying a partnership, platform development, onboarding, etc -- has been great. Our community is unique and oftentimes find ourselves pushing our partners to innovate faster. They've been very open to our suggestions. Pros What we like most about Aluminati are the people at the company who are committed to their client's success. The level of project and program management and response times are outstanding. Cons Limitless customization comes with some complexity. Creating the most seamless member experience across touch points can be challenging from a technical standpoint. Switched from [EnterpriseAlumni](https://www.capterra.com/p/155781/SAP-Alumni-Management/) Customization, design capabilities, multiple membership tiers. Alternatives considered [PeoplePath](https://www.capterra.com/p/79149/PeoplePath/) [Honeycommb](https://www.capterra.com/p/184684/Honeycommb-Network/) Reasons for choosing Aluminati Customization, design capabilities and flexibility, multiple membership tiers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NW Natalie W. Alumni Partnerships Manager Education Management ### "Excellent customer service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 10, 2026 A great working relationship, thanks to the team for all their help over the years. Never pushy, always helpful and genuinely a pleasure to work with. Pros The customer service we received from Aluminati has been consistently brilliant. From pre-sale, onboarding and beyond, the Aluminati team have been informative, helpful and always on hand. The product enabled us to offer a service we could not have managed by our small team in house, at a reasonable cost. Cons Ultimately, our engagement strategy changed and the product was no longer required for us. We always knew the product could do more than we utilised it for, but as a small team with other systems to prioritise we were unable to dedicate the time to it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Katy W. Marketing Leader Education Management ### "Wonderful team and service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2021 The team were wonderful. We had a great on boarding process, even though it was very complex technically, it was easy to walk through each section and everything was explained well. They took the time to come in and meet us and learn about the school and our needs which was a great personal touch. I couldn’t recommend them more. Pros I love that this software is completely customisable to any use. We could change it to accommodate a very wide variety of alumni activity’s and structures, which was our main reason for purchasing over similar competitors. Their service team and on boarding process was very well organised and clear. Cons For us, we were just too young for the sophistication of the product. We will look to purchase later when we have a more complex system for alumni but for now we are just concentrating on communications to a tiny cohort. There was no specific cons to mention. Alternatives considered [Graduway](https://www.capterra.com/p/134140/Graduway/) Reasons for choosing Aluminati The flexibility of the software and the level customer service were not even comparable. It was an obvious choice. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MG Melanie G. Senior Development Officer Education Management ### "ACS Global Connect " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 21, 2020 I have used Aluminate for the past six months, still being relativley new to the team. I find it a very easy platorm to manage and the support from customer service and \[SENSITIVE CONTENT HIDDEN\] has been wonderful. Pros We find using Aluminate enables us to have one central platform to direct all our alumni whereby they can reach out to one another, network with professionals with a similar educational background, enjoy a digital archive and most importantly remain up to date with regular news stories about the school and alumni we profile Cons At the moment it does not intigrate with our fundraising goals. It would be really helpful if in the future there could be more focus around philanthropy and support - possibly visible support and donation buttons. Reasons for choosing Aluminati I was not employed at Alumninate during the research / purchasing of Aluminate. However, I have used both Potentiality in the past and have looked into Graduway. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AM Anila M. Alumni Engagement Manager Higher Education ### "All-round great platform!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 12, 2020 Pros The Aluminate Community Builder is easy to use and offers different components so you can build your platform in a bespoke fashion. The team are pleasant to deal with, responsive and helpful, which makes a huge difference to the customer experience. Cons It could potentially look a bit cleaner. Pricing models can be confusing but the team are always easy to reach and willing to help if any clarification is needed. Alternatives considered [Graduway](https://www.capterra.com/p/134140/Graduway/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LU Lisa U. Programme Manager Education Management ### "Great Experience with Aluminate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2020 We can already see a big improvement in engaging with our Alumni and also getting in touch with people who we haven't spoken to in a long time. It is also extremely valuable for marketing purposes. Pros The Aluminate Platform was very easy to implement, and we have already received very positive feedback from our community. Moreover, their support was very helpful and resolved any issues very quickly. Cons There is nothing really negative to say. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 16, 2020 Many thanks for the amazing feedback Lisa. Fantastic to see the big improvement in alumni engagement! We look forward to supporting your success into the future! MS Molly S. Deputy Director & Head of Alumni Engagement Higher Education ### "Aluminati understand the needs of the sector" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 12, 2020 We are really happy with the product, and looking forward to moving to the upgraded version soon. Pros Aluminati know what development and engagement teams are trying to achieve, and have built a product that supports those objectives. The features are specifically designed to engage our audience, and have been developed over time to grow with us. The customer service is generally excellent; we are always treated as individuals and our contacts at the company really understand us, and our needs. Cons For some elements the implementation was more difficult than we had understood at the start of the project. However, Aluminati did not give up and consistently worked with us to develop solutions which delivered. Reasons for choosing Aluminati It was a superior product with better value for money. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JS Joanna S. Head of Engagement Higher Education ### "A great platform with staff who listen to clients' needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2020 The client team at Aluminati are very diligent and work with you to make the product work for your organisation. They are friendly, quick to respond and easy to work with. Pros It's easy to customise and fit to your organisation's brand, tone of voice and programme specifics. Cons Some customisations can take a little while to get done, but this will be solved with the next version of the product. Alternatives considered [Graduway](https://www.capterra.com/p/134140/Graduway/) Reasons for choosing Aluminati Price and customisations. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DW David W. Alumni Relations Manager Higher Education ### "A great mentoring tool to connect your global alumni community" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 27, 2020 Great service, and i particularly like the continued support and innovative ideas that constantly get provided to support our service. It's very much an 'in it together' mentality. Pros It's globally inclusive nature. We have graduates from 134 countries around the world and the platform allows us the option to open up mentoring for our graduates and students overseas. It helps us champion employability skills develop and opportunities for more students while also engaging a wider audience of alumni volunteers. Cons If i had to say one thing i'd say the data reporting could be a little more user friendly and easy to efficiently delve into. I find i am having to do a bit more than i'd like manually to get to the data analysis i want. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 19, 2020 Many thanks for your feedback David, great to hear that this is allowing you to open up mentoring for our graduates and students overseas. Look forward to continuing to work together! JA Jean A. Alumni Engagement Manager Education Management ### "A brilliant piece of software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2019 I would recommend Aluminati because of their outstanding customer service, excellent advice and the reliability of the platform itself. Pros The key for us was a platform which offered a scalable mentoring solution to meet the needs of our large student population and complemented, rather than detracting from, our face to face mentoring programme. Also Aluminati are always looking to the future and offering additional modules and functions which you can add or not, to suit your organisational needs. Cons As I appear to have to complete this box, I've given this a lot of thought but really can't think of anything! Reasons for choosing Aluminati The Aluminati platform offered both mentoring functionality and social media functionality, which was a perfect combination for our organisation. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 25, 2019 Many thanks for your review Jean! It has been a pleasure working with you and are delighted you are happy with the platform and our service. [View all Reviews](https://www.capterra.com/p/151080/Aluminati/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.