# Aluminati Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Aluminati the right Membership Management solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151080/Aluminati/reviews --- Aluminati 4.5 (8) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Aluminati Ease of use 4.5 Customer Service 5.0 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Molly S. Deputy Director & Head of Alumni Engagement Higher Education Used the software for: 2+ years ### "Aluminati understand the needs of the sector" June 12, 2020 4.0 We are really happy with the product, and looking forward to moving to the upgraded version soon. Pros Aluminati know what development and engagement teams are trying to achieve, and have built a product that supports those objectives. The features are specifically designed to engage our audience, and have been developed over time to grow with us. The customer service is generally excellent; we are always treated as individuals and our contacts at the company really understand us, and our needs. Cons For some elements the implementation was more difficult than we had understood at the start of the project. However, Aluminati did not give up and consistently worked with us to develop solutions which delivered. Reason for choosing Aluminati It was a superior product with better value for money. Review Source KW Katy W. Marketing Leader Education Management Used the software for: 6-12 months ### "Wonderful team and service" May 24, 2021 5.0 The team were wonderful. We had a great on boarding process, even though it was very complex technically, it was easy to walk through each section and everything was explained well. They took the time to come in and meet us and learn about the school and our needs which was a great personal touch. I couldn’t recommend them more. Pros I love that this software is completely customisable to any use. We could change it to accommodate a very wide variety of alumni activity’s and structures, which was our main reason for purchasing over similar competitors. Their service team and on boarding process was very well organised and clear. Cons For us, we were just too young for the sophistication of the product. We will look to purchase later when we have a more complex system for alumni but for now we are just concentrating on communications to a tiny cohort. There was no specific cons to mention. Alternatives considered [Graduway](https://www.capterra.com/p/134140/Graduway/) Reason for choosing Aluminati The flexibility of the software and the level customer service were not even comparable. It was an obvious choice. Review Source MG Melanie G. Senior Development Officer Education Management Used the software for: 1-2 years ### "ACS Global Connect " August 21, 2020 4.0 I have used Aluminate for the past six months, still being relativley new to the team. I find it a very easy platorm to manage and the support from customer service and \[SENSITIVE CONTENT HIDDEN\] has been wonderful. Pros We find using Aluminate enables us to have one central platform to direct all our alumni whereby they can reach out to one another, network with professionals with a similar educational background, enjoy a digital archive and most importantly remain up to date with regular news stories about the school and alumni we profile Cons At the moment it does not intigrate with our fundraising goals. It would be really helpful if in the future there could be more focus around philanthropy and support - possibly visible support and donation buttons. Reason for choosing Aluminati I was not employed at Alumninate during the research / purchasing of Aluminate. However, I have used both Potentiality in the past and have looked into Graduway. Review Source JA Jean A. Alumni Engagement Manager Education Management Used the software for: 2+ years ### "A brilliant piece of software" July 24, 2019 5.0 I would recommend Aluminati because of their outstanding customer service, excellent advice and the reliability of the platform itself. Pros The key for us was a platform which offered a scalable mentoring solution to meet the needs of our large student population and complemented, rather than detracting from, our face to face mentoring programme. Also Aluminati are always looking to the future and offering additional modules and functions which you can add or not, to suit your organisational needs. Cons As I appear to have to complete this box, I've given this a lot of thought but really can't think of anything! Reason for choosing Aluminati The Aluminati platform offered both mentoring functionality and social media functionality, which was a perfect combination for our organisation. Review Source Response from Aluminati Network Group July 25, 2019 Many thanks for your review Jean! It has been a pleasure working with you and are delighted you are happy with the platform and our service. DW David W. Alumni Relations Manager Higher Education Used the software for: 2+ years ### "A great mentoring tool to connect your global alumni community" March 27, 2020 4.0 Great service, and i particularly like the continued support and innovative ideas that constantly get provided to support our service. It's very much an 'in it together' mentality. Pros It's globally inclusive nature. We have graduates from 134 countries around the world and the platform allows us the option to open up mentoring for our graduates and students overseas. It helps us champion employability skills develop and opportunities for more students while also engaging a wider audience of alumni volunteers. Cons If i had to say one thing i'd say the data reporting could be a little more user friendly and easy to efficiently delve into. I find i am having to do a bit more than i'd like manually to get to the data analysis i want. Review Source Response from Aluminati Network Group May 19, 2020 Many thanks for your feedback David, great to hear that this is allowing you to open up mentoring for our graduates and students overseas. Look forward to continuing to work together! AM Anila M. Alumni Engagement Manager Higher Education Used the software for: 1-2 years ### "All-round great platform!" June 12, 2020 4.0 Pros The Aluminate Community Builder is easy to use and offers different components so you can build your platform in a bespoke fashion. The team are pleasant to deal with, responsive and helpful, which makes a huge difference to the customer experience. Cons It could potentially look a bit cleaner. Pricing models can be confusing but the team are always easy to reach and willing to help if any clarification is needed. Alternatives considered [Graduway](https://www.capterra.com/p/134140/Graduway/) Review Source JS Joanna S. Head of Engagement Higher Education Used the software for: 1-2 years ### "A great platform with staff who listen to clients' needs" June 12, 2020 5.0 The client team at Aluminati are very diligent and work with you to make the product work for your organisation. They are friendly, quick to respond and easy to work with. Pros It's easy to customise and fit to your organisation's brand, tone of voice and programme specifics. Cons Some customisations can take a little while to get done, but this will be solved with the next version of the product. Alternatives considered [Graduway](https://www.capterra.com/p/134140/Graduway/) Reason for choosing Aluminati Price and customisations. Review Source LU Lisa U. Programme Manager Education Management Used the software for: Less than 6 months ### "Great Experience with Aluminate" June 12, 2020 5.0 We can already see a big improvement in engaging with our Alumni and also getting in touch with people who we haven't spoken to in a long time. It is also extremely valuable for marketing purposes. Pros The Aluminate Platform was very easy to implement, and we have already received very positive feedback from our community. Moreover, their support was very helpful and resolved any issues very quickly. Cons There is nothing really negative to say. Review Source Response from Aluminati Network Group June 16, 2020 Many thanks for the amazing feedback Lisa. Fantastic to see the big improvement in alumni engagement! We look forward to supporting your success into the future! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.