Who Uses This Software?

Qarrot is for small to mid-size companies who want to make work recognition easy, effective and fun for employees and managers alike.


Average Ratings

40 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $3.00/month/user
    See pricing details
  • Pricing Details
    The pricing depends on the company's number of employees.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Qarrot Performance
  • www.qarrot.com
  • Founded 2016
  • Canada

About Qarrot

Qarrot is a complete recognition software solution for small to mid-sized businesses, from 10 to 10,000 employees, Qarrot is an affordable solution. Whether your goal is to improve employee morale, strengthen your organization's culture, drive higher performance, or to simply say "thank-you", we can help. Request your free demo today!


Qarrot Features

  • eCards
  • Goals
  • Leaderboards / Activity Tracking
  • Manager-to-Peer Recognition
  • Mention Management
  • Nominations
  • Peer-to-Peer Recognition
  • Performance Management
  • Rewards Catalog
  • Rewards Points
  • Social Recognition
  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys

Qarrot Reviews Recently Reviewed!


Maybe it's me...

Apr 24, 2019
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: I certainly like the intention behind it, I will always vouch and support something that is designed to encourage reward and recognition within a working environment.

Cons: I'm not really a fan of the social media element it's taken with the social feed and email notifications, perhaps these can be turned off somewhere but they very quickly got annoying. In all honesty, it got to the point where I set up a rule in my outlook to move any emails from Qarrot to my deleted folder, even recognitions, because they started flooding my inbox with everyone recognising each other.

My main criticism is possibly a bit harsh, as it's not really anything to do with the intention, design or even the implementation behind it all, but I don't think it has much staying power. What I mean specifically, is that things like Qarrot soon turn into a popularity contest or something that people do because it's expected of them or they're asked to do it by management.

We are already seeing here at Honda that people are 'recognising' friends over genuine colleagues, where they're both giving 'jokey' awards for not getting points in their Fantasy Football League, or for doing their day to day job. You know, something that would have been the minimum expectation of them before Qarrot was about. People are now being rewarded/recognised for doing their normal Job it seems. ("Thanks for sending over those forms in a timely manner" - is something you might see and think, isn't that expected of you anyway?)

More in the next box.

Overall: To reiterate, I know this doesn't really reflect on the designers and creators of Qarrot, so this isn't really a fair criticism and it's certainly not directed at the people behind it. As I said, I think it's a good idea - on paper.

Unfortunately it's the average user that either treats it or turns it into something it wasn't really meant for. Or better yet, they misuse the system in a way that's not really intended. (recognising friends for example).

Overall, I personally do not use it given how quickly it became something to do "just because", if the average user used it properly and gave recognitions for people that do genuinely go above and beyond or what not, then I would follow suit. Because hard work does need reward in some way, especially for those that deserve it.

Still a good idea however, just not with some of the mind-set people have on my floor, from my experience anyway.

review of Qarrot

Apr 24, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The end user experience. If you want to reward someone for doing a good job, they are not limited by what gift card you can find at the local store. Being able to customize rewards with comply logos is amazing.

Cons: Because you have so many options, it is difficult for some of our team leads to create campaigns. No matter how many times we try to walk people though something they seem to get lost. Also, the hard close on a campaign is a little difficult to work around. We have to end our campaigns a few days after they really end to give the employee enough time to enter in all their data.

Overall: Fantastic. Every time we've had an issue I feel the team has gone above and beyond to help us out or to make things right.

Even if we find a small bug they fix it right away they follow up with us to tell us it has been corrected.

Excellent service!

Capterra loader

Increase the commitment and motivation of your employees

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Thanks to the tools of Qarrot we give our employees the necessary social recognition that generates a good work environment and great motivation. The best thing is the automatic function to celebrate the achievements and the campaigns of points and incentives.

Cons: It took a few hours to fully integrate qarrot, but it works perfectly.

Overall: With Qarrot we have made our employees feel good emotionally, which generates excellent teamwork.

My honest review

May 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use, and the fun of doing it. In our office w rely on team work, and this helps us show appreciation

Cons: It could use a few reminders when things expire or about to expire.

Overall: It has been a fun tool to help our team build appreciation for hard work.

Qarrot

Apr 17, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Friendly and easy to use interface, requires minimal if any training to roll out to employees. Users have quickly engaged with the system compared to previous attempts to run a reward and recognition programme with in-house solutions

Cons: Since the recent redesign the scroll area has been reduced to a small column, this has made it slightly less user friendly.

Overall: Qarrot has allowed us to get a much higher level of engagement with our reward and recognition programme. Visibility of the scheme has been increased greatly and easy to use back end reporting is a bonus to the management team.

Excellent idea

Apr 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the ability to easily recognise and reward colleagues. also being able to manoeuvre around the application with ease

very well designed and a great idea

Cons: there's not much that needs to be fixed as it has been very successful. I think it would however be nice to add more rewards and expand on the types of badges.

Overall: I have had a good experience with Qarrot so far, I have had the pleasure of being rewarded and recognised by fellow colleagues which always puts a smile on my face and it is nice to know that you can show people how much you appreciate their help and effort in the workplace.

Fluid but pricey

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It is really easy to use and takes very little time to teach everyone how to use it.

Cons: It's a little hard to get in touch with support. I couldn't find it listed anywhere on the site while logged in.

Overall: It's a great idea and concept but it is a little expensive. This is also due to the massive use of it.

Vendor Response

by Qarrot Performance on April 17, 2019

Hi Shawn, thank for the review! In the future, you can get in touch with our support team by clicking the top-right corner of your Qarrot account, under Profile you'll find the section 'Help' where you can check Qarrot's knowledge base or leave us a message (we respond within 1 business day ;)

The use of this website

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and never have any problems with it. I like that everyone at work can stay connect and everyone can join in on the conversations. I also love that we are able to get gift cards after we earn money. And gift card options are great.

Cons: At the moment there hasn't been anything I don't like. Haven't been on here long enough.

Overall: The benefits is all the different options we have for gift cards and I can award my coworkers when they did something wonderful and I can acknowledge them.

Capterra loader

Qarrot, No Stick

Sep 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The site app is quick, the support is impressively fast, the staff are keen to evaluate and implement ideas, pricing is sharp

Cons: Limited integration with other services such as Slack, etc. However, I know they're working on this as of the date of this review. Limited number of badge icons - again, I know this is something they're working on so take it with a grain of salt!

I enjoy having a format to show apreciation and also reward collegues

Apr 17, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the simplicity of use and the layout

Cons: would be better to have an option to add emojis and or GIF into the comments

Overall: I have enjoyed the use so far along with the update and love the effect it has had on rewards in the business.

Vendor Response

by Qarrot Performance on April 24, 2019

Hi Marcus, thank you for reviewing us :) Great news: you can now comment on others' posts with GIFs (it was part of our latest update so you might not have seen it yet)!

Capterra loader

Qarrot Incentive Platform

Jan 22, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is pretty simple to navigate. They recently made updates and the new look is colorful and eye-catching!

Cons: We are still in the pilot phase and have yet to launch the software but so far many of our suggestions and feedback have been implemented.

Overall: We are currently in the pilot phase at our organization and have been working closely with the team at Qarrot and they have been awesome. They are very quick to respond to my inquiries and offer suggestions to help with the set up and launch. Qarrot also provided suggestions and ideas on possible campaigns and badges which were great. We've also provided many feedback and they were really responsive and have implemented many of the suggestions into the platform, which was wonderful!

Stoked

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: really easy to recognize peers, and have that be seen throughout the whole office

Cons: seems like I could only reward someone once a month, but maybe that was our settings.

Overall: office enjoys rewards where credit is due

Qarrot implemented a high-quality, customized staff education and incentive rewards program

May 25, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Qarrot has helped us design a highly functional, engaging on-line education and incentive rewards program, consolidating our legacy disparate systems and outdated features into a streamlined, visually appealing experience. They have been easy to work with, responsive to our requests for change and quick to suggest areas for improvement. Since Qarrott took over this program at the end of 2015, we have seen a 60% increase in the utilization of the program by our members, further underscoring the value Qarrott has brought to our company.

Great Start!

Aug 11, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Functionality, love that we can reward employees easily for a variety of initiatives for a job well done!

Cons: Would be better served with a mobile app, web app is difficult to use on some devices.

Review

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: -software is use friendly and easy to navigate

Cons: No cons so far. This software is amazing with a lot of companies to exchange points for rewards

my review

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That I can easily reward employees through the app for their hard work

Cons: accessibility. Not much else. Great app.

Great employee recognition solution!

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use

Feature-rich

Great UX

Increases motivation

Cons: No private recognition option

No integration with Slack

Qarrot review

Apr 16, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It seems relatively easy to use for now.

Cons: I have had no issues with use except it would be nice if the login and password could be saved.

Overall: Being able to use it as a reward for our Leadership team has been helpful.

Vendor Response

by Qarrot Performance on May 03, 2019

Thanks for the feedback, Car!

To make logging in easier, you save your username and password in your web browser (when on a computer) or use the 'Autofill password' feature on iPhone (go into Settings, then Passwords & Accounts).

Hope this is helpful.

Good Starting Point

Apr 16, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: That you can award prizes immediately and don't have to wait for the next time the team member is scheduled to reward them.

Cons: I can't scroll through the previous shout outs or achievements on a desktop.

Overall: So far, it's pretty user friendly. I would recommend this for large companies to help with communicating goals. I haven't had an bad experiences, just some hiccups getting it off the ground- which is to be expected.

Awesome Way to Give Back

Apr 29, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to navigate the software for both administration and employees. The feed allows for easy communication across the entire nationwide team.

Cons: The most difficult part is just re-entering data that could auto populate or be stored for another use.

Overall: Once the employees are invested and excited about the program they really jump at the opportunity to earn rewards.

Unique Incentive

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Qarrot is a great, unique way to create incentives for our employees. I really like the "news feed" aspect that allows people to see accomplishments of others, especially with our business, which has different locations throughout the country. It provides a new level of recognition!

Cons: I don't have any complaints about Qarrot thus far.

Qarrot review

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The app is really cool. It allows me to take on campaigns and earn point to get what I want while doing what I would do for work. It incentivizes me to push a little harder to reach goals, but still rewards the work I do.

Cons: I had to have someone who knew the app show me how to find what I was looking for.

Better a Qarrot than a stick....

Apr 17, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user friendly and allows even a large company to stay connected and recognize great work! Employees respond well to positive feedback an additional monetary motivation is also a wonderful bonus.

Cons: I have not encountered any negatives- easy to download and use.

It's great!

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is a great software to use for offering your employees incentives and setting various goals. It's pretty easy to use.

Cons: Nothing to say at the moment. Have only used the software for a short time.

Overall: It helps us meet our company goals by offering incentives to our employees as the goals are met.

Great reward system for employees

Apr 16, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Qarrot is very user friendly. Easy to set up campaigns and send out shout outs too.

Cons: I had a hiccup when they were signing me up that someone else had to go in from Qarrot and sign up my email. But it went though and eventually happened

A good system.....But

Apr 17, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Its very easy to use, It is visually easy on the eye. It works for reward and recognition.

Cons: I don't think you can search for people or filter on days and it takes time to scroll through.

Overall: An easy way to say thank you to colleagues

Qarrot Review Feedback

Apr 17, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Opportunity for staff to recognize good support from colleagues and for senior management to be aware of what good work goes on

Cons: Sometimes very insignificant messages , for job related tasks

Overall: Very good

Review that needs no title!

Apr 16, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Quick and painless acknowledgment process.

Leaderboard to take a look at how my teammates are doing.

Cons: limitations and too many clicks, especially when looking to redeem gifts.

Great - once you get it set up

Apr 18, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Setting up campaigns is fairly easy and straight forward

Cons: Getting set up was an issue. The invitation email had to be sent several times. Once that email was sent, all was good.

Great

May 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Qarrot is a fun tool to have when appreciating someones work. It can be used for whatever you'd like.

Cons: There isn't anything I don't like about the software.

Overall: No problems at all

Qarrot App

Apr 16, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: App access and immediate posting for staff recognition

Cons: Receiving multiple (3-4) emails regarding the same thing (employee anniversary/birthday)

Overall: Great! Easy to use, post and share!

Qarrot

Apr 16, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: The badges are fun, the money is better.

Cons: I understand entering a date range for a campaign, but a time should not be a required field.

Overall: I like the instant feedback for my supervisors.

It's fun!

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a compliance officer, I can recognize coworkers for going above and beyond.

Cons: I sometimes forget that it exists as a reward option where I work.

Interesting

Apr 24, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to use, requires practically no training. Rewards are simple to redeem

Cons: Doesnt save login for enough time. Somewhat simple looking

Qarrot Fun

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how this software gets the office involved with one another

Cons: I have not run into any issues yet! It's very user friendly

Carrot

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and many options and easy to keep track

Cons: Nothing it is very easy to use and a great tool

Overall: It is easy to use

Ease if use

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and employees think it's a good idea.

Cons: Sometimes doesn't work on phone and have to use computer.

Employee recognition!

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Organized and easy way to set goals for employees. I am able to quickly post goals and have the employees see them on their app. Once the campaign is over it is very simple to award points. There is a large selection of gift cards to choose from. Works great.

Cons: I could not figure out how to create campaigns from my app. I had to do it on a computer.

Overall: We are setting goals for team leaders with rewards attached. It is helping to motivate employees and meet sales goals.

Qarrot

Apr 16, 2019
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Encouraging communication and competition among staff.

Cons: General UI is a bit weak, some features are hard to understand/navigate.

Overall: I think the idea is best, but could use some polish.

Qarrot

Apr 30, 2019
3/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I really like the concept. The potential for incentives and communications between users is great.

Cons: I don't find the software particularly user friendly. I've had issues navigating it and spent too long trying to form a campaign. I also don't like that I have to log in every time I try to use it. All my other apps store my info.

Overall: I feel rather neutral about Qarrot. I think it has a lot of potential.