# Qarrot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Qarrot the right Employee Recognition solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151116/Qarrot/reviews --- Qarrot 4.6 (97) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Qarrot Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews jM janier M SupervisorInsurance, 51 - 200 employeesUsed the software for: More than 2 years. “I like the cash out feature where you can receive virtual gift cards.“ October 2, 2025 FR FRED R CSR IIIConsumer Goods, 201 - 500 employeesUsed the software for: More than 2 years. “When redeeming Qarrots sometime the different monetary value options are not available.“ October 1, 2025 KK Kerri K Medical AssistantHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years. “I am really enjoying the redeemable gifts cards; the challenge to rack up points; it's like a race sometimes.“ October 20, 2025 CM Carlos M CollectionsConsumer Services, 51 - 200 employeesUsed the software for: 1-2 years. “It sucks that the VISA gift card vendors changed and now it has become a big issue in trying to get or use one.“ August 27, 2024 MP Mel P Financial advisorFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “The ability to recognize coworkers for their help and hard work.“ October 3, 2025 jM janier M SupervisorInsurance, 51 - 200 employeesUsed the software for: More than 2 years. “You don't get notified when someone comments on a post about you.“ October 2, 2025 CC Chitranzan C Insurance AdvisorInsurance, 501 - 1,000 employeesUsed the software for: Less than 6 months. “It has definitely added a fun section to our tasks and team members are really enjoying challenging part.“ May 26, 2025 CM Carlos M CollectionsConsumer Services, 51 - 200 employeesUsed the software for: 1-2 years. “That the rewards are not available for international employees.“ August 27, 2024 ## Showing most helpful reviews Showing 1-25 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lukas W. Business Development Manager Information Technology and Services Used the software for: 6-12 months ### "Qarrot, No Stick" September 27, 2018 5.0 Pros The site app is quick, the support is impressively fast, the staff are keen to evaluate and implement ideas, pricing is sharp Cons Limited integration with other services such as Slack, etc. However, I know they're working on this as of the date of this review. Limited number of badge icons - again, I know this is something they're working on so take it with a grain of salt! Review Source KK Kerri K. Medical Assistant Health, Wellness and Fitness Used the software for: 1-2 years ### "We love Qarrots!" October 20, 2025 5.0 I am really enjoying the redeemable gifts cards; the challenge to rack up points; it's like a race sometimes. Very fun! Pros I like the fact that we can acknowledge our team players and reward them for their great effort; redeemable gift cards. Cons The one thing I like least about qarrots is that not enough giving points monthly. We have so many people to acknowledge for their hard work. Review Source Response from Qarrot Performance October 24, 2025 Thanks so much for your review! The amount of giving points you receive each month is determined by your program administrators, so you’re always welcome to share this feedback with them if you’d like to see the budget increased. In the meantime, you can definitely continue celebrating your teammates even after your points run out. Sending a message and a badge is a great way to recognize hard work and keep the positivity going! Thanks again for using Qarrot! 🥕 RB Richard B. Vehicle Disposal Administrator Financial Services Used the software for: Less than 6 months ### "Maybe it's me..." April 24, 2019 3.0 To reiterate, I know this doesn't really reflect on the designers and creators of Qarrot, so this isn't really a fair criticism and it's certainly not directed at the people behind it. As I said, I think it's a good idea - on paper. Unfortunately it's the average user that either treats it or turns it into something it wasn't really meant for. Or better yet, they misuse the system in a way that's not really intended. (recognising friends for example). Overall, I personally do not use it given how quickly it became something to do "just because", if the average user used it properly and gave recognitions for people that do genuinely go above and beyond or what not, then I would follow suit. Because hard work does need reward in some way, especially for those that deserve it. Still a good idea however, just not with some of the mind-set people have on my floor, from my experience anyway. Pros I certainly like the intention behind it, I will always vouch and support something that is designed to encourage reward and recognition within a working environment. Cons I'm not really a fan of the social media element it's taken with the social feed and email notifications, perhaps these can be turned off somewhere but they very quickly got annoying. In all honesty, it got to the point where I set up a rule in my outlook to move any emails from Qarrot to my deleted folder, even recognitions, because they started flooding my inbox with everyone recognising each other. My main criticism is possibly a bit harsh, as it's not really anything to do with the intention, design or even the implementation behind it all, but I don't think it has much staying power. What I mean specifically, is that things like Qarrot soon turn into a popularity contest or something that people do because it's expected of them or they're asked to do it by management. We are already seeing here at Honda that people are 'recognising' friends over genuine colleagues, where they're both giving 'jokey' awards for not getting points in their Fantasy Football League, or for doing their day to day job. You know, something that would have been the minimum expectation of them before Qarrot was about. People are now being rewarded/recognised for doing their normal Job it seems. ("Thanks for sending over those forms in a timely manner" - is something you might see and think, isn't that expected of you anyway?) More in the next box. Review Source AP Angela P. Senior Therapist Medical Practice Used the software for: 1-2 years ### "Game changer" October 1, 2025 5.0 It has been great. The staff/employees really feel appreciated when they can turn that appreciation into money. Pros Easy recognition that is reinforcement based. As an ABA professional, having tangible reinforcement for the staff is a game changer. Cons Nothing. The interface is easy to use, has lots of gift card options, and lets you shout out groups or individuals. Review Source SH Sarah H. Customer Service Team Lead Textiles Used the software for: 1-2 years ### "Qarrot makes rewards a breeze." October 20, 2025 5.0 Login is usually easy and redeeming points is easy and fun! It's like Christmas multiple times a year! Pros So easy to use. I've never had to use Customer Service yet. There are so many gift cards to choose from and it's easy to add your own. Cons Login changed and I followed the steps to get that taken care of, but then each time after, it still wants me to reset and that is SUPER frustrating, since I've already done it. Review Source Response from Qarrot Performance October 24, 2025 Thank you for sharing your feedback! We recently updated our authentication system to enhance account security. If you’ve already reset your password once since this change, you shouldn’t be asked to do it again. If you’re still being prompted every time you log in, that’s definitely not expected. Please reach out to our Support team so we can quickly look into your account and get this resolved for you: help@qarrot.com Thank you again for your patience and for being a Qarrot user! 🥕💚 MP Michael P. Store Manager Furniture Used the software for: 2+ years ### "Happy USer" October 1, 2025 5.0 Pros Qarrot is very user-friendly and easy to use. It is an excellent way to show appreciation to the team. Review Source AB Anne B. Customer Service Consumer Services Used the software for: 2+ years ### "Smart and easy" October 1, 2025 5.0 Amazing. I appreciate being able to save points without losing them. I love being able to see my fellow co workers get positive feedback from customers. The app is easy to use and I appreciate the notifications Pros I have a variety of choices to chose from with the rewards and I am able to give multiple techs recognition in 1 quote Cons Our profile pictures are small. There isn't too much I dislike about Qarrot. I am very happy with Qarrot and appreciate that I have control with my rewards. Review Source JL Jennifer L. Financial Analyst Facilities Services Used the software for: 2+ years ### "Definitely Recommend for Employee Recognition" October 2, 2025 5.0 Pros Fantastic customer support! Employees appreciate the ability to choose which vendors to get a GC for and there's very little learning curve involved. Cons Sometime difficult to create the custom reporting that our company requires. Otherwise, this has been a true time saver. Review Source LD Lissette D. Assistant Director Child Day Care Services Used the software for: 1-2 years ### "Qarrot Review" October 15, 2025 5.0 Positive and easy experience. Very simple to get gift cards, save up and spend points. I would highly recommend. Pros I enjoy the gift card feature the most. It is the most useful and rewarding for myself and other staff members. Cons There have been some errors occasionally when trying to finalize gift cards but have been since fixed. Review Source MP Mel P. Financial advisor Financial Services Used the software for: 1-2 years ### "Rewarding collaboration " October 3, 2025 5.0 Easy to use...I enjoy the private recognition option, because some accomplishments don't need bragging. Pros The ability to recognize coworkers for their help and hard work. The value of gift cards is also fair. Cons I do not have anything negative to say, the platform is very easy to use and aesthetically pleasing. Review Source DV Dwight V. Sr. Financial Compliance Analyst Warehousing Used the software for: 1-2 years ### "Qarrot review" May 5, 2025 4.0 My overall experience has been average. It rather straight forward. We should be allowed to purchase gift cars in $50 increments. Pros The ability to build points towards rewards Cons More points could be allotted per person per quarter. Also, when first signing up there should be guidance about earning points and what those points could be used towards. Review Source SR Samantha R. Firm Administrator Accounting Used the software for: Less than 6 months ### "Love this product" October 7, 2021 5.0 This product is perfect for meeting our organizations needs. Pros I like that everyone has a platform to stay connected. It provides an avenue for managers to recognize staff globally and easily give rewards/recognition. The product allows for automatic recognition on birthdays and anniversaries. I also like that peers can give recognition to peers. I love the idea of attributing recognition to our values and hope that it will increase our awareness and strengthen our culture. Cons The point system could work better around anniversaries and service awards. We give smaller amounts for anniversaries and larger amounts for service awards. Wish that they could automatically suspend an anniversary reward on years that a staff member reaches a milestone year. Reason for choosing Qarrot We liked the price and did not need the discount program that perk spot offered. Qarrot was a better solution for a small business. Review Source RS Randall S. Senior Broker Insurance Used the software for: 1-2 years ### "My honest review" May 3, 2019 5.0 It has been a fun tool to help our team build appreciation for hard work. Pros The ease of use, and the fun of doing it. In our office w rely on team work, and this helps us show appreciation Cons It could use a few reminders when things expire or about to expire. Review Source SM Steven M. Innovations and Test Manager Automotive Used the software for: Less than 6 months ### "Qarrot" April 17, 2019 4.0 Qarrot has allowed us to get a much higher level of engagement with our reward and recognition programme. Visibility of the scheme has been increased greatly and easy to use back end reporting is a bonus to the management team. Pros Friendly and easy to use interface, requires minimal if any training to roll out to employees. Users have quickly engaged with the system compared to previous attempts to run a reward and recognition programme with in-house solutions Cons Since the recent redesign the scroll area has been reduced to a small column, this has made it slightly less user friendly. Review Source SV Shawn V. IT Insurance Used the software for: Less than 6 months ### "Fluid but pricey" April 16, 2019 5.0 It's a great idea and concept but it is a little expensive. This is also due to the massive use of it. Pros It is really easy to use and takes very little time to teach everyone how to use it. Cons It's a little hard to get in touch with support. I couldn't find it listed anywhere on the site while logged in. Review Source Response from Qarrot Performance April 17, 2019 Hi Shawn, thank for the review! In the future, you can get in touch with our support team by clicking the top-right corner of your Qarrot account, under Profile you'll find the section 'Help' where you can check Qarrot's knowledge base or leave us a message (we respond within 1 business day ;) EV Emilija V. Procurement Executive Printing Used the software for: Less than 6 months ### "Great way of recognising employees and getting everyone involved" August 27, 2019 5.0 Benefits - everyone's getting involved and it's fun to take part in, it can get quite competetive too! Pros It's sooo easy to use and takes seconds every time you want to say thanks or recognise someone for their efforts! It also has a great reward scheme, brilliant idea for any business that wants to recognise their emplyees. Cons Cannot think of any cons. So far it's been great! Review Source VM Vince M. Account manager Information Technology and Services Used the software for: Less than 6 months ### "Qarrot Review - An Aussie User" September 10, 2019 5.0 Its been great, i've earned plently of dollars/ Pros Dell use this software to pay us our bonuses, and i have successfully earned plenty. The ease to order a digital code is great Cons Well there is no APP is the Aussie iPhone App Store. I'd love to be able to claim on the app rather than my work PC. Switched from [HRMC Acclaim](https://www.capterra.com/p/69651/HRMC-Acclaim/) Employee made the change Review Source Response from Qarrot Performance October 24, 2019 Thank you for the review, Vince. Good news! The Qarrot App is now available in the Australian App Store :) Get it here: https://apps.apple.com/au/app/qarrot/id1445942438 AM Anthony M. Agent Insurance Used the software for: Less than 6 months ### "Stoked" April 16, 2019 5.0 office enjoys rewards where credit is due Pros really easy to recognize peers, and have that be seen throughout the whole office Cons seems like I could only reward someone once a month, but maybe that was our settings. Review Source RD Ramon D. shift supervisor Hospitality Used the software for: Less than 6 months ### "Qarrot is a great product for a company. it allows you to reward your team for a job well done." September 16, 2019 4.0 Pros the program have easy access to everything i am in search for. Cons its was kind of difficult logging in. besides that everything else is a breezy Review Source UJ Ugne J. Product Owner Information Technology and Services Used the software for: Less than 6 months ### "Great employee recognition solution!" April 16, 2019 5.0 Pros Easy to use Feature-rich Great UX Increases motivation Cons No private recognition option No integration with Slack Review Source CC Charles C. Manager - Strategic Projects Used the software for: ### "Qarrot implemented a high-quality, customized staff education and incentive rewards program" May 25, 2016 5.0 Qarrot has helped us design a highly functional, engaging on-line education and incentive rewards program, consolidating our legacy disparate systems and outdated features into a streamlined, visually appealing experience. They have been easy to work with, responsive to our requests for change and quick to suggest areas for improvement. Since Qarrott took over this program at the end of 2015, we have seen a 60% increase in the utilization of the program by our members, further underscoring the value Qarrott has brought to our company. Review Source SK Stephanie K. Contract Manager Retail Used the software for: Less than 6 months ### "Unique Incentive" April 16, 2019 5.0 Pros Qarrot is a great, unique way to create incentives for our employees. I really like the “news feed” aspect that allows people to see accomplishments of others, especially with our business, which has different locations throughout the country. It provides a new level of recognition! Cons I don’t have any complaints about Qarrot thus far. Review Source AV Amanda V. BCBA Medical Practice Used the software for: Less than 6 months ### "Better a Qarrot than a stick...." April 17, 2019 5.0 Pros The software is user friendly and allows even a large company to stay connected and recognize great work! Employees respond well to positive feedback an additional monetary motivation is also a wonderful bonus. Cons I have not encountered any negatives- easy to download and use. Review Source MV Mathew V. account manager Information Technology and Services Used the software for: Less than 6 months ### "Much Better" August 28, 2019 5.0 Very positive experience, easy to use.No issues with getting vounchers and loving the ease of it. Pros The ease of getting vouchers. Older system we use to have we would need to wait 2 weeks+ Cons i do wish sometimes we could get some stuff sent to us. Review Source sM steven M. Area operations Manager Financial Services Used the software for: Less than 6 months ### "Qarrot Review Feedback" April 17, 2019 4.0 Very good Pros Opportunity for staff to recognize good support from colleagues and for senior management to be aware of what good work goes on Cons Sometimes very insignificant messages , for job related tasks Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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