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Bookster

Bookster

4.6 (37)
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What is Bookster?

🌟 Unlock your potential Are you ready to take your business to the next level? We have one mission: delivering unforgettable experiences for you, your team, your owners, and your cherished guests. 🏡 Streamline everything Imagine effortlessly attracting and managing bookings while seamlessly supporting guest's needs— in 1, powerful platform. We make it a reality. 🚀 Experiences Matter This isn't a slogan. We infuse passion into every detail, designed to grow your business.

Do you work for Bookster?Claim this product profile

Bookster Integrations

Campaign Monitor by Marigold logo
Campaign Monitor by Marigold
Stripe logo
Stripe
Google Analytics 360 logo
Google Analytics 360
Feefo logo
Feefo
PayPal logo
PayPal
Property Booking Insights
Custom websites
Integrated global Channel Manager
Mobile-friendly instant booking screens
Easy to use PMS with free training

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How much is Bookster?

Starting From:
£27 Per Month
Pricing Model: Per User
  • Yes, has free trial
  • Yes, has free version
Pricing Details (Provided by Vendor):
Solo: £21.00/month - for up to 3 vacation rentals. £3.15 per additional property. Pro: £36.75/month - for up to 3 vacation rentals. £4.20 per additional property. Max: £68.25/month - for up to 3 vacation rentals. £6.30 per additional property.

Bookster Features

What solutions does Bookster provide?

Alternatives to Bookster

Bookster
Bookster

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£27/Per Month
Pricing Model:
Per User

Overall Rating:

Ease of Use
4.5
Customer Service
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Features
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Hostaway

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Pricing Model:
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Avantio

Starting from:
$370/Per Month
Pricing Model:
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Ease of Use
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Customer Service
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Guesty

Starting from:
$23/Per Month
Pricing Model:
Other

Overall Rating:

Ease of Use
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Bookster Reviews

Showing 5 of 37 reviews
Overall
4.6
Ease of Use
4.5
Customer Service
4.7

Pros

  • Great features included for my business needs. Excellent user friendly booking system.

  • The constant improvements, great analytics and the dedicated customer support are making our life easier, speeding up our work process and helping us better understand the market.

  • Great customer support, very responsive and friendly. Extensive booking analytics (Including Google Analytics).

  • Great product and very easy to use. We would highly recommend especially to smaller operators who will find the features and customer service both excellent.

Cons

  • It took time to figure out the different pieces. I couldn't easily see the pricing rules which resulted in mistakes.

  • So when Bookster calendar ICS is re-imported to Homeaway, Airbnb, Tripadvisor those export-and -re-imports show up as conflicts. I can ignore those warnings, but I would rather not have them at all.

  • The dashboard layout and the inability to edit the calendar plugin for my website.

  • The back end navigation is slightly un-intuitive at first use. If you haven't often got reason to log in to this interface then it can be a little confusing.

Most Helpful Reviews for Bookster

Verified Reviewer
Owner
Leisure, Travel & Tourism, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 19, 2022

"2 years in and still happy"

Overall: It does what it says on the tin well and is not full of bloat. Simple, cost effective and good support.

Pros: Easy of use, reactive human support when you need it.

Cons: Its missing a multi room system as you would need for hotels. So with channels like booking.com if a property is busy but you have another nearby (or on the same site) it wont show up as an alternative. Also a simple CRM (customer db) would be useful. Using our own domain name for system emails (but without buying the website package) would be nice also.

Reasons for Choosing Bookster: User interface (especially for guests). The team who helped us try it and set it up.

Vendor Response

By Bookster on December 20, 2022
Hello, Thank you for taking the time to send your review. It's been a delight working with you, and we're thrilled that you're happy with us too. I'll speak with the Development team about your feedback, and pass back your positive comments to the Onboarding Team :) Many thanks, on behalf of us all, Team Bookster.
Julia C.
Managing Director (owner)
Leisure, Travel & Tourism, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 25, 2020

"A Treasure Find!"

Overall: Our experience has been a welcome breath of fresh air in comparison with other software suppliers. And we've enlisted the work of quite a few. The team has an honest, open approach and is particularly adept at understanding and addressing operator needs. Of particular valuable now, in an industry struggling to cope with the destruction caused by the Covid pandemic. Customer communication and support has been available every step of the journey. The service and software performance top rated.

Pros: In a nutshell, it does everything it claims on the tin! Simply executed in a way that can be easily understood and managed without having a technical degree. It handles the booking basics well and has developed 'add ons', totally in tune with the need of operators in the holiday rental sector. The focus is on functionality that can be easily implemented, rather than developing ' nice to have gadgets" that are too complex and peripheral to the core task. The software has grown functionality in tune with sector evolvement and customer needs. A keen focus on value for money. I particularly appreciate the limited use of complex jargon that some use to enshrine their software as a "dark art" to justify costs. It's not. The team's open problem-solving capability and approach is very 'can do'.

Cons: At the start, I had to use 2 different applications of the software to add rates for some of our rental properties. This was due to the challenging seasonal rates system set by one large villa owner. Now, however, all functionality is aligned on one platform that has many relevant additions for the many demands of different operators in various hospitality sectors. The training offered was limited to begin but this has been addressed. Bookster has an excellent chat system that is on hand and of real assistance right at the time you need it. This has helped us understand how we can overcome various challenges relevant to us and use the software to our optimum advantage.

Reasons for Choosing Bookster: During our first meeting, the director presented our website and explained how it was badly designed, allowing the user journey to divert elsewhere without focusing on the desired outcome i.e. engagement or a booking. Many aspects of onsite optimisation were simply explained without reliance on technical detail. We needed to move our website over to Bookster which I thought would be an impossible or very time-consuming task. I was assured it would take weeks but was doubtful. However, we shook hands on that promise as the last chance I was prepared to invest in or trust a software provider. What a journey ...........we've never looked back! Can't recommend Bookster more highly (it's actually run by real people.)
Switched From: SuperControl
Reasons for Switching to Bookster: I was consistently dissatisfied with software that was both expensive and did not actually have the capability that I had discussed initially, in-depth. In the end, having completed weeks of induction, SuperControl decided to be honest, the software wasn't suitable for us. I had to remain with it as we had spent much time and cost training, set-up, etc. The software changed continuously without good communication. Expensive for its capability. Customer service was poor and the software performance was overcomplex.

Vendor Response

By Bookster on November 27, 2020
Dear Julia. Thank you for taking the time to leave this review. It's been a delight to work with you, and your ethos and passion for the industry is contagious! Thank you from the whole team at Bookster.
Ralph A.
Chief dogsbody
Hospitality, 1-10 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
July 11, 2016

"Bookster brings holiday break booking into the 21st century"

Overall: Bookster has steadily improved over many years of use. It has always been as least as good as its competitiors, but it has continued to improve. Most importantly, it provides a cost-effective solution to handle bookings, be it just one property or a multitude.

Pros: Simplicity, reliability, scalability, and, most important, inter-operability with a wide array of 3rd party platforms such as Tripadvisor and AirBnB.

Cons: The back end navigation is slightly un-intuitive at first use. If you haven't often got reason to log in to this interface then it can be a little confusing. However, once you establish where key components and functionality are located it becomes much easier.

Linda S.
Director
Leisure, Travel & Tourism, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 13, 2020

"Excellent software booking system "

Overall: I am very fortunate to have found Bookster as my chosen booking system software. They consistently deliver an excellent service . I would highly recommend Bookster to any potential business looking to use their software. They also designed my website to a very high standard. The team involved in Bookster are exceptionally helpful, friendly and always there to assist your needs in anyway they can.

Pros: Easy to use and navigate around. Great features included for my business needs. Excellent user friendly booking system.

Cons: If ever I feel any features are missing or need to be added Bookster immediately responds to my requests and feedback.

Alternatives Considered: SuperControl
Reasons for Choosing Bookster: Bookster allows you to pay an affordable monthly subscription.

Vendor Response

By Bookster on November 20, 2020
Thanks you for taking the time to review us Linda! Delighted as always for your feedback, and happy that you mentioned our customer support and our easy-to-use tools - These are two areas we focus on as we feel they are essential to help your business. Thanks, from all the team at Bookster!
Davide T.
Marketing Executive
Hospitality, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 19, 2019

"More than a Holiday Rental Software"

Overall: Bookster is helping our small business stand out in an increasingly competitive market. The constant improvements, great analytics and the dedicated customer support are making our life easier, speeding up our work process and helping us better understand the market. As result, we are increasing our booking lead-time, average price per booking and our hosts are really happy!

Pros: + Great customer support, very responsive and friendly + Extensive booking analytics (Including Google Analytics) + Integrates with review websites + Constant improvements to the software + Integrates with other booking agents + Great tool for bulk addition of promo codes, discounts, extras and more. + Suitable for different kind of accommodation + Email marketing (for newsletters, automation etc.) + You can create Blogs and Landing Pages + Bespoke services (website creator, branding, SEO and more)

Cons: - Some customer-focused elements are not visually appealing (Booking Add-ons and Guest Area) - Needs some improvements to the Customer Relationship Management software

Vendor Response

By Bookster on January 4, 2020
Hi Davide, thanks for leaving your review of Bookster software. The feedback from The Edinburgh Address has been fundamental to some of our most recent developments, and we're happy that our partnership will continue so we can support your business growth. Many thanks for your ongoing commitment to us, we're looking forward to helping you grow further in 2020! From the whole team at Bookster.