Condo Communities

Comments: Over the years, I have evaluated and/or tried a number of Condo Management solutions, including a number of web based offerings. I've found many to be deficient in some or many areas, however the breadth of the solution offered by Condo Communities seems quite thorough.

Even more importantly though is that the company appears more than willing to listen to ideas and actually incorporate them into the offering. I find that very refreshing. Sometimes I have given them an idea and shortly thereafter I'll get an email pointing me to "check out this". Often it might look slightly different than I'd expected, but after testing I'd come to understand why they implemented it as they did and understood it was because they were planning for the future needs too.

I was particularly happy to see that there were two or three major "gotchas" that I'd posed to other providers that were taken in stride by Condo Communities. Most of those had to do with legacy data loading, which many solutions don't appear to put much emphasis on. These guys got where I was coming from and either already had the answer built in, or they handled it very quickly.

Overall a very good solution. My only outstanding issue really is to do with convincing of the Owners/Residents of the value of using such a tool. A presentation to these stakeholders helps, but getting true buy in and adoption is still a tough nut to crack. Many resort to going back to email or phone to make requests, versus using these sort of tools for what they are meant to be used for.

Pros: Allows management to communicate effortlessly with residents. All information in one area. User friendly!

Cons: Nothing. The interface is very userfriendly, however it could be made a little more visually appealing.

Overall: Increased ability to work on other tasks as it has saved me tons of time trying to compose notices and compile information for residents.

Pros: Simple

Quick

User friendly

Lots of data storage features

Could be accessed anywhere

Cons: Needs feature to send mass email

Send txt messages

Txt to voice messages

Overall: This is an excellent tool to keep the condo records, letters, residents information, contractors info, etc.

Excellent tool when you need any info outside of the office.

Helpful and timelt customer service.

Recommendations to other buyers: Documents library

Comments: Condo Communities has been extremely helpful in allowing management to communicate with our extremely busy residents. Sometimes, residents don't take the time to read posted notices, so this tool is extremely useful for residents living in a technology - driven lifestyle!

We haven't encountered many issues with the system, but if there is ever anything I require assistance with, the response time is impressive! Hoping to get this program in the other properties I manage in the near future.

Comments: Software needs some fine tuning to make it easier to manage. For instance, once is unable to copy and paste when writing up a note in Notices free-style page. Some additional features would also be handy such as a section to send items for approval to the Board. System is at times not as fast as one would like it to be.

Comments: Condo Communities is filling a very important void between condo residents and their board of directors. Whether it's communicating updates, deliberating over budget decisions, or simply scheduling the availability of amenities, Condo Communities is making these common practices easier and more efficient for everyone involved. We have implemented into our building and the feedback has been fantastic!

Comments: I used this product for about 6 months.

I was very happy with the overall features available and ability to access information world wide.

Comments: The program is easy to use, the only issue is that you have to log on to view attachments. It would be great if a person can just hit the notice email and open the document or view the full notice rather than having to log on. Spell check automatically would also be beneficial.