Who Uses This Software?

Property Management Companies, Property Managers, HOA's, Board Members, Condo Residents (Owners & Tenants)


Average Ratings

9 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $50.00/month
  • Pricing Details
    Monthly pricing based on per building/per month. Unlimited Users
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • CondoCommunities.com
  • www.condocommunities.com
  • Founded 2001
  • Canada

About Condo Communities

Provides property management companies and HOA's/Condo's with management and communication tools for their buildings.


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Condo Communities Features

  • Calendar Management
  • Committee Management
  • Document Management
  • Event Management
  • Member Communities
  • Member Directory
  • Online Payment Processing
  • Property Database
  • Website Management
  • Work Order Management

Condo Communities Reviews Recently Reviewed!

Has facilitated communication with residents at each of my properties.

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Allows management to communicate effortlessly with residents. All information in one area. User friendly!

Cons: Nothing. The interface is very userfriendly, however it could be made a little more visually appealing.

Overall: Increased ability to work on other tasks as it has saved me tons of time trying to compose notices and compile information for residents.

Great tool for condo managers

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Simple
Quick
User friendly
Lots of data storage features
Could be accessed anywhere

Cons: Needs feature to send mass email
Send txt messages
Txt to voice messages

Overall: This is an excellent tool to keep the condo records, letters, residents information, contractors info, etc.
Excellent tool when you need any info outside of the office.
Helpful and timelt customer service.

Recommendations to other buyers: Documents library

Quite an impressive breadth of solution

May 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Over the years, I have evaluated and/or tried a number of Condo Management solutions, including a number of web based offerings. I've found many to be deficient in some or many areas, however the breadth of the solution offered by Condo Communities seems quite thorough.

Even more importantly though is that the company appears more than willing to listen to ideas and actually incorporate them into the offering. I find that very refreshing. Sometimes I have given them an idea and shortly thereafter I'll get an email pointing me to "check out this". Often it might look slightly different than I'd expected, but after testing I'd come to understand why they implemented it as they did and understood it was because they were planning for the future needs too.

I was particularly happy to see that there were two or three major "gotchas" that I'd posed to other providers that were taken in stride by Condo Communities. Most of those had to do with legacy data loading, which many solutions don't appear to put much emphasis on. These guys got where I was coming from and either already had the answer built in, or they handled it very quickly.

Overall a very good solution. My only outstanding issue really is to do with convincing of the Owners/Residents of the value of using such a tool. A presentation to these stakeholders helps, but getting true buy in and adoption is still a tough nut to crack. Many resort to going back to email or phone to make requests, versus using these sort of tools for what they are meant to be used for.

Software is easy to use and comes in handy, both for Management and Residents.

May 10, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Software needs some fine tuning to make it easier to manage. For instance, once is unable to copy and paste when writing up a note in Notices free-style page. Some additional features would also be handy such as a section to send items for approval to the Board. System is at times not as fast as one would like it to be.

Vendor Response

by CondoCommunities.com on May 11, 2016

Thanks for the review. We are always working on additional features and will do our best to accomodate your request.

Filling an important void

May 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Condo Communities is filling a very important void between condo residents and their board of directors. Whether it's communicating updates, deliberating over budget decisions, or simply scheduling the availability of amenities, Condo Communities is making these common practices easier and more efficient for everyone involved. We have implemented into our building and the feedback has been fantastic!

Communication is key!

May 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Condo Communities has been a great asset to the property management industry. Whether you're experiencing this program as a Condo Owner/Resident, Management or Board Member, it is an excellent tool to ensure communication.

Very Useful Product

May 04, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I used this product for about 6 months.
I was very happy with the overall features available and ability to access information world wide.

Easy and Useful!

May 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Condo Communities has been extremely helpful in allowing management to communicate with our extremely busy residents. Sometimes, residents don't take the time to read posted notices, so this tool is extremely useful for residents living in a technology - driven lifestyle!

We haven't encountered many issues with the system, but if there is ever anything I require assistance with, the response time is impressive! Hoping to get this program in the other properties I manage in the near future.

Vendor Response

by CondoCommunities.com on May 03, 2016

Thanks for the feedback!

OVerall Good

May 03, 2016
3/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The program is easy to use, the only issue is that you have to log on to view attachments. It would be great if a person can just hit the notice email and open the document or view the full notice rather than having to log on. Spell check automatically would also be beneficial.

Vendor Response

by CondoCommunities.com on May 03, 2016

Our new Premier Plus version will allow users to view notices as attachments on email. Appreciate the feedback!