--- title: "Jenny Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Jenny Software - reviews, pricing plans, popular comparisons to other Conversational Marketing Platform products and more." source_url: "https://www.capterra.com/p/151137/Jenny/" page_type: "product" language: "en" --- # Jenny Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Jenny ## What is Jenny? Intelligent virtual software agent capable of automatically answering the most common questions of your customer service. ## What is Jenny used for? [Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €5000 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Jenny Overview Updated September 2026 AI summary Jenny is a cloud-based conversational marketing platform designed for enterprise organizations seeking to manage customer interactions across multiple channels. It supports one-to-one messaging, real-time conversations, and includes chatbot capabilities for automating responses. Jenny also offers CRM and customer database features, with deployment via SaaS and options for in-person or online training to assist with onboarding. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Jenny 0.0 VS. [4.4 (97)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting Price €5000 Per User, Per Month Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (826) Value For Money 0.0 (0) Value For Money 4.3 (779) Customer Service 0.0 (0) Customer Service 4.2 (753) ## Jenny alternatives [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [HumanBot](https://www.capterra.com/p/10010954/HumanBot/) [4.8 (826)](https://www.capterra.com/p/10010954/HumanBot/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10010954/HumanBot/) [Clepher](https://www.capterra.com/p/276090/Clever-Messenger/) [4.8 (88)](https://www.capterra.com/p/276090/Clever-Messenger/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276090/Clever-Messenger/) [Superchat](https://www.capterra.com/p/210968/Superchat/) [4.8 (314)](https://www.capterra.com/p/210968/Superchat/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210968/Superchat/) [View all alternatives](https://www.capterra.com/p/151137/Jenny/alternatives/) ## FAQs about Jenny Overview ### What company size and specific industries is Jenny built for? Jenny is designed for businesses of any size that need 24/7 customer support in multiple languages and want to improve the efficiency of their customer service teams. It is not limited to a specific industry and suits companies with multilingual customer-facing support needs. Features and Usability ### What are the key features of Jenny? Jenny offers CRM, a customer database, and live chat for managing contacts and conversations. It also includes chatbot capabilities, one-to-one messaging, real-time conversations, and multi-channel communication to handle interactions across channels and support customer communication workflows. Getting Started and Support ### What training and onboarding options does Jenny offer? Jenny provides in person training and live online sessions to help teams get started. In person training supports face-to-face instruction and setup, while live online sessions provide guided training through remote meetings. These are the confirmed training formats listed for Jenny. ## Features AI summary Based on 1,088 Conversational Marketing Platform reviews Capterra reviewers highlight these as the features buyers value most when choosing a conversational marketing platform: - **Chat/Messaging** (**64%** of reviewers rated this feature as critical) - **Campaign Management** (**57%**) - **Chatbot** (**56%**) Jenny includes **Chatbot**, which can help businesses automate conversations and respond to prospects faster. However, it does not offer **Chat/Messaging** or **Campaign Management**. Instead, it provides **Multi-Channel Communication** (**45%**), giving teams another way to manage customer interactions across different touchpoints and helping businesses maintain consistent outreach as they handle conversations at scale. AI Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns Chatbot AI-based platform which conducts a conversation via auditory or textual methods CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Live Chat Ability to chat online in real time Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Jenny 8 features ### All Features - AI: Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Live Chat: Ability to chat online in real time - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - One-to-One Messaging: Send personal messages to clients or attendees - Real-time Conversations: Send and receive messages in real-time via an online communication channel --- ## Pricing Basic €5,000 Per User,Per Month ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.