Who Uses This Software?

We serve B2C businesses in all industries who have top of the line customer support operations.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • GetJenny
  • getjenny.com/
  • Founded 2014
  • Finland

About Jenny

Intelligent virtual software agent capable of automatically answering the most common questions of your customer service.


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Jenny Features

  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management

Jenny Reviews

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