--- title: "Rapid Garden POS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Rapid Garden POS Software - reviews, pricing plans, popular comparisons to other Retail POS System products and more." source_url: "https://www.capterra.com/p/151139/Rapid-Garden-POS/" page_type: "product" language: "en" --- # Rapid Garden POS Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Rapid Garden POS ## What is Rapid Garden POS? Complete point-of-sale solution (software and hardware) built for garden centers, nurseries, greenhouses, and landscaping businesses, including: inventory management (mix and match flats, bulk purchases, combo items for planters and baskets, tracking dead count), barcode management and printing, landscaping services (delivery, installation, recycling, design services, invoicing, etc.) reporting, labor management (time tracking), eCommerce, gift card and loyalty programs, and more! ## What is Rapid Garden POS used for? [Garden Center](https://www.capterra.com/garden-center-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Florist](https://www.capterra.com/florist-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $8000 Other, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rapid Garden POS?[Manage this product listing](https://www.g2.com/products/rapid-garden-pos/claim_requests/new?auto=true) ## Rapid Garden POS Overview Updated August 2026 AI summary Rapid Garden POS provides retail businesses with point-of-sale and inventory management tools designed for small, midsize, and enterprise organizations. Supporting barcode scanning, payment processing, sales reporting, and gift card management, it also offers inventory tracking and loyalty program options. The system is accessible across multiple devices and platforms, including cloud, web, Android, iOS, and Windows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rapid Garden POS 4.5 (11) VS. [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $8000 Other, One Time Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (11) Ease Of Use 3.8 (495) Value For Money 4.2 (11) Value For Money 3.6 (364) Customer Service 4.4 (11) Customer Service 3.6 (323) ## Rapid Garden POS alternatives Highest Rated [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/) [4.7 (496)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170272/Square-for-Retail/) [ACCEO Smart Vendor](https://www.capterra.com/p/172310/ACCEO-Smart-Vendor/) [4.3 (32)](https://www.capterra.com/p/172310/ACCEO-Smart-Vendor/reviews/) Starting price $1095.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172310/ACCEO-Smart-Vendor/) [Epicor Propello](https://www.capterra.com/p/202395/Epicor-for-Retail4/) [4.0 (5)](https://www.capterra.com/p/202395/Epicor-for-Retail4/#reviews) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202395/Epicor-for-Retail4/) ## FAQs about Rapid Garden POS Overview ### Which roles and teams benefit most from Rapid Garden POS? Rapid Garden POS benefits retail and nursery operations teams, including owners, managers, and assistant general managers who oversee daily sales, inventory, and customer transactions. Administrative, purchasing, and finance roles use it to manage buying, reporting, and back-office workflows, while IT and executive leaders support system performance and business visibility. Answer based on 11 reviews Overview ### What company size and specific industries is Rapid Garden POS built for? Rapid Garden POS is designed for businesses in the gardening and landscape supply sector, including garden centers, greenhouses, retail nurseries, wholesale green product distributors, and landscape architects. The target audience appears to be specialty retail and trade companies of any size that handle plants, garden products, or related services. Features and Usability ### What are the key features of Rapid Garden POS? Rapid Garden POS offers point of sale, inventory management, payment processing, and billing & invoicing for retail transactions. It also includes CRM, customer management, email marketing, time tracking, and appointment scheduling, plus reporting, barcode scanning, purchase order management, and QuickBooks integration. Integrations ### Which third-party tools and platforms does Rapid Garden POS integrate with? Rapid Garden POS integrates with 15 third-party tools for ecommerce, accounting, shipping, marketing, and analytics. Key integrations include Shopify, WooCommerce, BigCommerce, Adobe Commerce, QuickBooks Online Advanced, Mailchimp, Constant Contact, ShipStation, ShippingEasy, Avalara, Microsoft Power BI, RouteManager, Smartwaiver, bLoyal, and MageNative Shopify Mobile App. Getting Started and Support ### What training and onboarding options does Rapid Garden POS offer? Rapid Garden POS provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars can cover feature walkthroughs, documentation offers written reference, and videos provide self-paced learning materials for teams getting started. Getting Started and Support ### What customer support options does Rapid Garden POS offer? Rapid Garden POS provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Without reviewer feedback on support experiences, no clear pattern emerges about response times, helpfulness, or common frustrations, so users can only confirm the listed channels rather than overall service quality. ## Features AI summary Based on 1,708 Retail POS System reviews Capterra data shows that buyers of retail POS systems rank the following features as their top priorities: - **Inventory Tracking** (**61%** of reviewers rated this feature as critical) - **Point of Sale (POS)** (**70%**) - **Credit Card Processing** (**70%**) Rapid Garden POS supports all three of the features reviewers value most: **Inventory Tracking**, **Point of Sale (POS)**, and **Credit Card Processing**. Together, these capabilities help businesses keep stock counts accurate, complete transactions quickly at checkout, and process card payments efficiently, allowing teams to manage day-to-day retail operations with greater speed and control. Inventory Tracking 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Credit Card Processing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process credit card transactions Payment Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions PCI Compliance 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Price/Margin Management 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage the profit margin between the cost of a product and its selling price. Reporting & Statistics 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Rapid Garden POS 50 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Reports: Alter the layout and content of reports - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - File Management: Create, save, and store files - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Retail: For Retail Stores - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Product Catalog: Present a catalog of inventory that customers can view - Production Tracking: Track the production of materials and items over certain periods or seasons - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Proposal Generation: Create proposals based on costs of labor and materials - Purchase Order Management: Create, send, and track purchase orders and their statuses - QuickBooks Integration: Integrates with QuickBooks - Receipt Management: Upload, track, and submit receipts in a central database - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Returns Management: Track and facilitate returns of products sold - Sales Reports: Reports specific to sales analysis for trends and strategies - Secure Data Storage: Securely stores data to prevent data loss or breaches - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 4.4 (11) 4.4 Based on 11 reviews ## Pricing Value for money 4.2 (11) Basic $8,000 Other,One Time Value for money 4.2 (11) 4.2 Based on 11 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (11) 4.4 Based on 11 reviews ## User reviews Overall rating 4.5 Based on 11 reviews Filter by rating 5(8) 4(1) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent TH Tyler H. Assistant General Manager Retail ### "Highly recommend! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2025 Fantastic team that are proactive, innovative, and always delivering custom solutions that drive results! Pros Smooth setup, with expert training, and top-tier support, Rapid truly transformed our retail operations! Cons I have honestly never had a bad experience working with Rapid, they are quick to respond and resolve all issues. Switched from [SBI Software](https://www.capterra.com/p/179297/SBI-Platform/) Poor feature set, integrations, accounting integration, gift card management, speed, and others. Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reasons for choosing Rapid Garden POS On-premise hosting, more robust, ability to manage database, etc. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RV Ron V. Vice President Retail ### "RapidPOS and Roger's Gardens - A Long-Term Partnership" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 28, 2025 Overall good marks. We have been a client for nearly 20 years and they now know us and we know them. We still have an open line to the top tier at Rapid. Although we seldom use it, it is comforting. They have significant talent. Of course, at their heart they are programmers, developers, and technicians. They are not end users of the product and need to keep focus and add more focus on the user experience. Pros 24 hour support and an extensive staff of expert techs and service people. Also the proficiency at adding enhancements and customizations. Cons RapidPOS is more focused on "solving" problems than preventing them. Forward looking suggestions and enhancements could be improved. Switched from [SmythOS](https://www.capterra.com/p/10019842/SmythOS/) Over 20 years ago. Outdated, very poor functionality. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 29, 2025 Hi Ron, Thank you for your thoughtful review, and for nearly 20 years of partnership! We truly value Roger’s Gardens and the relationship we've built with you over the years. It’s been a privilege to work with someone as insightful and committed as you. We’re glad to hear our team’s expertise and responsiveness continue to meet your needs. Your feedback about being more forward-thinking is very much appreciated, we’re always looking for ways to improve and better serve our partners’ evolving needs. We’re grateful for your trust and the strong connection we’ve developed. Here’s to many more years of working together! Warm regards, The Rapid Garden POS Team FG Fernando G. Purchasing Manager and Executive Assistant Retail ### "Highly Recommend Rapid Garden POS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2025 It has been a very positive experience with Rapid Garden POS. Retail Staff has no issues or problems working the system. Easy checking out customers. Easy creating orders… I feel there is more that the system can do for us that we have not attempted to try. So, we continue to learn… which is positive. Pros User friendly system. Various reports. Excellent help and response when calling for tech support. If tech support doesn’t know the answer, the team will do further research and respond on a timely fashion. Cons Initially the training was overwhelming when we first got the system… this was very new to the Management Team. And not having a system to work with during training made it challenging to under the system and process. It made all sense when we received the equipment and getting it up and going. Alternatives considered [Kinetic](https://www.capterra.com/p/249741/Kinetic/) Reasons for choosing Rapid Garden POS Functionality, operation, user friendly, tech support Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 29, 2025 Hi Fernando, Thank you so much for your kind words and continued trust in Rapid Garden POS! We're thrilled to hear the system has been easy to use and that our support team has made a positive impact. We really appreciate your honest feedback about the early training experience, it helps us grow. We're glad things came together once the system was up and running, and it's great to know your team is using it with confidence. Thanks again for the heartfelt recommendation — we're grateful to have you with us! Warmly, The Rapid Garden POS Team JM JoAnne M. Admin. Assistant ### "Overall it's a very good POS system. It took me some time to learn my way around it." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 26, 2018 Pros Mistakes are visible sooner than later. New employees pick it up quick. I work in more of the accounting side, so there are a lot of features that I like. Cons Not very user friendly at first. Takes a while to work out the bugs. Not very forgiving when mistakes are made. (not always easily corrected.) Not being able to look up an item and see when we purchased it last and from what vendor. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 29, 2018 Joanne, We appreciate you reviewing Rapid Garden POS and we are so happy that your are pleased overall. We agree that learning the ins and outs of Counterpoint takes some time. The investment will pay off! I've created a ticket with our support team to help walk you through item look-up and how to do the detailed searches. The information you are seeking exists! Any time you are having trouble and need a bit of assistance, please reach out to support@rapidpos.com. We are always here to help. Cheers! MR Marlene R. Owner ### "Rapid Garden POS has been great to work with. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 25, 2018 Pros Very user friendly. Very intuitive when loading items to set up program. Large icons make it visible when working on the POS system. Cons When doing look ups, would like to be able to type in part of the word and have it pull up options. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 30, 2018 Marlene, Thank you SO much for the wonderful review! The great news is that Rapid Garden POS does partial look-ups (in fact, I just tested to make sure I wasn't incorrect). I spoke to Nelle and she has made a note to show you this during your next training session. Related, we appreciate you giving us feedback while you are still learning how to use Rapid Garden POS and Counterpoint. It is very helpful to us in better understanding where we can fill in some gaps during our education process - good news for you is that you still have a slew of sessions yet to come. We can't wait for you to learn more! Cheers! MT Mark T. Analyst/IT Manager Retail ### "Solid POS software. Easy to learn. POS transactions are pretty easy and quick to process." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 March 20, 2018 It is an upgrade from the POS system we used previously. It is good for our retail sales operation and has made checkout transactions easier. Pros 1) I like the open API. It allows us to easily pull data from CounterPoint to use in other applications. 2) The button interface is intuitive and you can move through menus quickly. 3) The import function in data interchange is a powerful tool for updating and adding information to the database. 4) The merchandise analysis report is very useful for out buyers and for inventory management (although we did have a couple modifications done). Cons 1) There is not good reporting in the purchasing module. There is no open PO report and no expected delivery report. It lacks some basic tools that are part of the merchandise management process. 2) The software is not a good fit for all the elements of our business. We are running a design/build landscape business and a farms production/manufacturing business. Their needs are not well met by Counterpoint. We do a large amount of our work outside the system through MS Access databases. 3) The system is very basic out of the box. Quite a bit of customization is needed to fit a business model. It can become quite expensive to update and maintain the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GM Greg M. Nursery Manager Retail ### "The customer service is top notch. The functionality is above and beyond" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2018 By switching to Rapid from our old software it has increased productivity and made daily tasks much easier. Pros The system does everything you could ever want. Its extremely easy to use. Despite the customer service being great, its extremely easy to teach yourself many of the features Cons I can't say there are any significant red flags through our first year using Rapid POS. If I had to find fault with anything, I have made errors on a few invoice entries and after they are posted I can not amend them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 30, 2018 Greg, We appreciate all of your kind words. We have immensely enjoyed working with you and the team at Allisonville Nursery. Partners like you are the reason we do what we do (and have a smile on our face doing it). In response to your issue with amending invoices, I have opened a support ticket and you should be hearing from a member of our team shortly to dig in to how we can help. As always, any time you are experiencing an issue with Counterpoint, reach out to our help desk at support@rapidpos.com. Cheers! HD Holly D. Manager Farming ### "Great for Garden Center" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 20, 2018 We're able to remove so many manual functions from our staff that it will help with operator error and making our customers feel more secure in our business. It's helped to ease lots of problem that we were having in the past. Pros I like being able to take away many of the "manual" functions my staff was doing with our previous system. It's capability is more than we need at the moment, but we will definitely grow into it. The user interface is very user friendly for my staff that ranges in age across the board. Cons I'm struggling with the price rules function - it doesn't seem to be as user friendly, but we're still in the building process for our business. I know it can work, but it's not as easy as the tutorials make it seem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 30, 2018 Holly, We are SO thrilled that Goebbert's selected Rapid Garden as your trusted partner. Your feedback is especially important to us from the perspective of a customer that is currently in our implementation process. As you know, there is so much to learn in a limited time frame and we do our very best to not overwhelm anyone (mastering a few things at a time is much easier than us throwing the book at you all at once). With that, I've alerted our training team to evaluate our tutorial video on the price rules function to make sure that it showcases the best process for learning this feature of Counterpoint. I'm also pleased to learn that Nelle has already worked with you to dive a bit deeper on this particular function! Thanks again for partnering with us. As always, please contact Nelle or anyone on our help desk team if you have questions of any kind. support@rapidpos.com Cheers! DR Diane R. Buyer ### "Training and implementation has been smooth. Response time to questions is fantastic." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 17, 2017 Pros Everything is logical! The color coding in point of sale is helpful and the software is adaptable to my specific needs. As a small business where I function as the IT department along with my actual job, it has been easy to set up from a hardware standpoint and the entire Rapid team is there to assist when questions arise. Cons I would not classify it a con in regards to the software but it is a significant amount of information to learn. It requires attention to training and commitment to learning the processes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 29, 2017 Diane, We are thrilled that you are pleased with your decision to partner with Rapid! It's been wonderful working with you and the Farmer's Daughter team to deploy your new POS system. We 100% agree that learning new technology requires commitment and patience (you've got a system with a lot of horsepower, but you have to learn how to drive it before you can really see the impact on your business). Cheers to a successful partnership! GP Gwen P. Controller Retail ### "We spent a long time preparing for the new program, but have still had many issues." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 August 15, 2017 Please see above Pros There is much better tracking of transactions, and better reports available, than our previous software. Cons There are sometimes things that are not as easy to use as we would like. Also it sometimes "forgets" changes we have made, or has other issues that have to be dealt with. I We have not been happy overall with our vendor's handling of the issues or knowledge, although they have solved the issues. There have been issues we should not have had, and/or that they should have been better equipped to solve. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 29, 2017 Gwen, We are sorry to read about the frustrations you are having with your software and the level of service you expect to receive from our team. We take customer service issues very seriously, so we intend to dig deeper into where we may have dropped the ball and how we can make good on our promise to give Swanson's A+ service. Please expect to receive a phone call from our management team to discuss your concerns in detail. We value your business and look forward to resolution. [View all Reviews](https://www.capterra.com/p/151139/Rapid-Garden-POS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.