Who Uses This Software?

Empowering Sales Management to identify and immediately improve, costly mistakes, errors and missed opportunities their sales teams make every day.


Average Ratings

2 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Refract
  • www.refract.ai
  • Founded 2015
  • United Kingdom

About Refract

Empowering Sales Management to identify and immediately improve, costly mistakes, errors and missed opportunities their sales teams make every day. Refract enables sales managers to coach, without the need to ride along, from calls, demos and meeting. Coachable moments can be highlighted, skipping between feedback sharing praise, ideas and corrective feedback. A library of best practice moments create bite-size learning to share and accelerates onboarding.


Refract Features

  • Assessments
  • Audio / Video Conferencing
  • Built-In Course Authoring
  • Call Recording
  • Gamification
  • Goal Setting / Tracking
  • Learning Plans
  • Onboarding
  • Performance Metrics

Refract Reviews


Crucial for any SaaS business growing a sales team

May 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a fast growth SaaS business, it's critical that we get our new sales hires ramped up to speed as quick as possible. Refract has allowed us to shape and define our team's messages & pitch and also get new starters engaged with how we sell Receptive from the day they start.

Vendor Response

by Refract on January 24, 2018

Thanks for the positive review Hannah. It's great to read that you're onboarding new hires so quickly with the platform. Shaping and monitoring a team's message becomes so much easier with Refract.

We really appreciate the great feedback and thank you for being a Refract customer.

Great tool for sales coaching and feedback

Jun 02, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Refract allows me to remotely review, feedback and coach my sales team's performances in providing online demonstrations of our SaaS product. As an early adopter, I found the early version a little tricky to setup initially myself, but the team there were quickly on hand and once I had ran one campaign I found it very easy to replicate. I'd highly recommend this tool for any Sales or business leader working with digital products sold online. What a delight.