# Multirater Surveys Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Multirater Surveys Software - reviews, pricing plans, popular comparisons to other 360 Degree Feedback products and more. Source: https://www.capterra.com/p/151158/Multirater-Surveys --- # Multirater Surveys Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Multirater Surveys ## What is Multirater Surveys? MultiRater Surveys has been designed to assist L&D consultants, executive coaches & HR professionals to maximize leadership capability and employee engagement. This powerful online people analytics platform not only provides a range of template surveys (including 180, 360 & Pulse Leadership, Employee, Board and Customer surveys) but also the capability to customize questions to create fully personalized surveys that will deliver the required data for leadership and organizational growth. ## What is Multirater Surveys used for? [360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Survey](https://www.capterra.com/survey-software/) Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $110 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Multirater Surveys alternatives [4.8 (1,181)](https://www.capterra.com/p/147912/Motivosity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (214)](https://www.capterra.com/p/156177/WorkTango/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (3,426)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Self Service Portal 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Surveys & Feedback 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success 360 Degree Feedback 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Performance Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Organize and manage the accomplishments and development of employees or performance of applications or systems Progress Tracking 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation Multirater Surveys 40 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Allow reviewers to provide anonymous feedback to encourage honest conversations Application programming interface that allows for integration with other systems/databases Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Analyze survey results via statistical testing or crosstabs directly within the software Import and export data to and from software applications Reminders sent via email Online portal where employees can access and track their own information Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Document completed by employee to assist with career and personal development to reach short term and long term goals Distribute a survey via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Identify, track, and respond to negative feedback Organize and manage the accomplishments and development of employees or performance of applications or systems Reporting on how each user, task or process has advanced since its initiation Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Pre-written repository of questions that can be reused within a course or for assessment or interviews Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal Ratings/Reviews Receive data and information in real time Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data An individual's evaluation of his or her own strengths, weaknesses, and skills Online portal through which end users can access the system, manage tasks, or obtain information Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Modifying a website's URL to enhance readability, branding, or campaign alignment Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.5 (6) 4.5 Based on 6 reviews ## Pricing Value for money 5.0 (6) Free Trial Basic $110.00 Flat Rate,Per Month Value for money 5.0 (6) 5.0 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (14) 4.9 Based on 14 reviews ## User reviews Overall rating 4.8 Based on 14 reviews Filter by rating 5(11) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent UN Utkarsh N. Founder Professional Training & Coaching ### "One of the Best Platforms at Great Pricing" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 2, 2023 Pros The Multirater Surveys platform allowed me to use it for 100 managers seamlessly. We created pre and post-assessments and the comparative report gave us useful insights with regard to the impact of our program. We would highly recommend this for users who want to run surveys with their teams and people. The best part of the experience was the responsiveness from the team and the support from my point of contact. Cons The least liked feature was making changes to the published survey. Once published, we had to go into individual surveys and make the change. It would be great to have some batch processing/editing tools. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ME Mazen E. Manager - Talent & Culture Management Consulting ### "Great Fit & Support For Our Needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 1, 2022 Multirater team has been extremely supportive and agile in adapting to our needs, and have also consulted us on certain requirement, which was very helpful. Pros The ease of use and customizability to match our needs. Cons Our biggest challenge is that there are no Arabic language capabilities, which we had to work around. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 2, 2022 Hi Mazen, thank you for your feedback! We really appreciate the relationship we have built over the past few years and will certainly continue supporting your organization. Multilingual capability is currently in the development pipeline. We hope to introduce that shortly. MA Mohamed A. Performance Management Specialist Logistics and Supply Chain ### "I have been using Multirater Survey for 3 years,its a user friendly system " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 27, 2022 Its help us to groom our employees with profession competencies and the succession planning/Career path can be carried out in an efficient and accurate manner Pros As a logistic & transport company we are working with different type of employees and this system is very User Friendly and the Question bank questions are straightforward and easy to understand which helps the employees to provide us the accurate feedback Cons What ever the features available fits our requirement Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 2, 2022 Thank you for your feedback Mohamed, we are glad that our platform can support your organization's growth. We are especially grateful that many Logistics & Supply Chain organizations such as yourself, find our platform to be highly impactful. DW Danielle W. Practice Development Manager Financial Services ### "Amazing software with a great support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 17, 2020 Pros Excellent support Ease of set up and automation of the program Confidence in the data and survey Question banks Cons Nothing to note - it worked well for our business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 20, 2020 Thank you Danielle for your review. Lee-Anne H. HR Director Professional Training & Coaching ### "Multirater Surveys" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2020 I have used Multirater surveys for Managers/Leaders wanting feedback on their leadership and also as part of the probation period. I have found their customer service to be outstanding. The demo and instruction initially provided was very thorough and whenever I have encountered a problem it has been answered on the spot. I have never had to wait for a response! I'm a big fan. Pros The ability to customise all the fields. The ability to preview the survey. The ability to set up templates to reuse later. I like that I didn't have to think of all the questions myself and could use the standard questions. Like the ability to get Net Promoter Scores Cons That I have to scroll through and select all the recipients manually from the list. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 16, 2020 Thanks Lee-Anne. Appreciate your feedback. We are currently developing our new scheduling functionality to automate the process. We will be sure to let you know once this is live. John H. Salesperson Professional Training & Coaching ### "Level Five Selling" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2018 So far excellent due to rep personal support. Pros The support from rep has been very important Cons Lacks pre post comparison of results. This is a important feature. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 3, 2018 Thank you for your feedback John. We have recently released a new download feature which will allow you to create an excel format of the report. This means you will have access to compare data between past results. DL David L. Director ### "I have been using Multirater Surveys for 3 years, excellent system that is easy to use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 18, 2016 Pros: As an independent consultant working with a wide range of local and internationally based organisations, I find the feature of being able to customise the surveys excellent. This gives me the ability to refine the 360 Surveys to ensure they are truly relevant for the organisation and appropriate for the country we are working in. The built in question bank is comprehensive with professionally developed probing questions. Designing a survey is simple and the administration of the site is straightforward and self -explanatory. Con's: Have not had any negatives using this survey. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 20, 2016 David, thank you for your valuable feedback. As a long term user of MRS we certainly appreciate you taking the time to review our survey platform. PH Phil H. Director ### "Employee Engagement Survey" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 16, 2016 Simple to use, very cost effective and customer friendly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 17, 2016 Thank you for your feedback Phil AM Andrew M. C.E.O. ### "The multi rater survey system are an excellent tool for evaluation " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 15, 2016 Perception is not always reality and apart from providing an easy but detailed picture of all facets of an employee's performance and suitability for a particular role. Further they generally provide a very clear picture of a teams' performance. The only criticism we would have is that an individual scores are excessively low or high for that matter it can sometime skew the overall results. Having said that no system is absolutely "foolproof" and the results should be carefully reviewed and the anomalies at either end of the range accounted for. This is not an onerous task and is a very useful exercise in itself. While the results are anonymous if their are scores that are extreme it generally means that the person scoring has not had the scoring sufficiently explained by their supervisor or manager which in itself is another measure of performance Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 15, 2016 Andrew, thank you for your review and comments. I have requested that our tech team investigate whether it is possible to provide functionality that will assist our clients to manage extreme scores from survey raters. AO Alex O. BDM ### "Great service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 12, 2016 I was very impressed and pleased with the results I received from using this platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 12, 2016 Thank you for your review and feedback Alex. It is very much appreciated [View all Reviews](https://www.capterra.com/p/151158/Multirater-Surveys/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)