--- title: "Multirater Surveys Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Multirater Surveys Software - reviews, pricing plans, popular comparisons to other 360 Degree Feedback products and more." source_url: "https://www.capterra.com/p/151158/Multirater-Surveys/" page_type: "product" language: "en" --- # Multirater Surveys Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Multirater Surveys ## What is Multirater Surveys? MultiRater Surveys has been designed to assist L&D consultants, executive coaches & HR professionals to maximize leadership capability and employee engagement. This powerful online people analytics platform not only provides a range of template surveys (including 180, 360 & Pulse Leadership, Employee, Board and Customer surveys) but also the capability to customize questions to create fully personalized surveys that will deliver the required data for leadership and organizational growth. ## What is Multirater Surveys used for? [360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Survey](https://www.capterra.com/survey-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $110 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Multirater Surveys?[Manage this product listing](https://www.g2.com/products/multiratersurveys/claim_requests/new?auto=true) ## Multirater Surveys Overview Updated August 2026 AI summary Multirater Surveys enables organizations of any size to conduct 360 degree feedback and employee engagement assessments through customizable surveys and feedback tools. The platform features a question library, reporting and analytics, progress tracking, and self-service portals, with options for anonymous feedback, custom branding, and third-party integrations. It is accessible via cloud, web, and major device platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Multirater Surveys 4.8 (14) VS. [4.6 (102)](https://www.capterra.com/p/169660/Leapsome/reviews/) Starting Price $110 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (14) Ease Of Use 4.6 (320) Value For Money 5.0 (6) Value For Money 4.4 (277) Customer Service 4.9 (14) Customer Service 4.5 (283) ## Multirater Surveys alternatives [4.4 (287)](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.8 (1,182)](https://www.capterra.com/p/147912/Motivosity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about Multirater Surveys Overview ### Which roles and teams benefit most from Multirater Surveys? Multirater Surveys is most used by executives, HR leaders, and performance management teams that need structured feedback for employee development and leadership evaluation. Business development and practice managers use it to support coaching, talent reviews, and organizational improvement, while senior leaders rely on survey insights to guide culture, performance, and decision-making. Answer based on 14 reviews Overview ### What company size and specific industries is Multirater Surveys built for? Multirater Surveys is designed for large organizations, consultancies, and coaches that need 360-degree leadership feedback surveys. It is aimed at teams and service providers that require advanced integration, customization, and white-label options for leadership assessment programs. Features and Usability ### What are the key features of Multirater Surveys? Multirater Surveys includes 360 Degree Feedback, anonymous feedback, self assessment, peer appraisals, and performance appraisal tools for employee review workflows. It also offers survey builder, customizable questions, templates, and branding, plus real-time analytics, reporting, alerts/notifications, multi-channel distribution, and third-party integrations. Getting Started and Support ### What training and onboarding options does Multirater Surveys offer? Multirater Surveys provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup and feature review. Getting Started and Support ### What customer support options does Multirater Surveys offer? Multirater Surveys provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. User experience details on support are not available from reviewer feedback, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 1,308 360 Degree Feedback reviews Capterra reviewers highlight these as the features buyers value most when choosing 360 Degree Feedback software: - **Customizable Questions** (**53%** of reviewers rated this feature as critical) - **Performance Review Management** (**47%**) - **Performance Management** (**44%**) Multirater Surveys supports **Customizable Questions** and **Performance Management**, so teams can tailor feedback forms to fit different roles and track employee development more effectively. However, it does not include **Performance Review Management**. Instead, it offers other important capabilities that reviewers also rate highly, including **Surveys & Feedback** (**43%**), **Anonymous Feedback** (**43%**), and **Reporting/Analytics** (**39%**). These features help businesses collect more candid input, review trends more clearly, and make better performance decisions over time. Performance Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Organize and manage the accomplishments and development of employees or performance of applications or systems Surveys & Feedback 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Reporting/Analytics 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Self Service Portal 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information 360 Degree Feedback 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Progress Tracking 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation Multirater Surveys 42 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Email Reminders: Reminders sent via email - Employee Portal: Online portal where employees can access and track their own information - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Mobile Survey: Distribute a survey via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.5 (6) 4.5 Based on 6 reviews ## Pricing Value for money 5.0 (6) Free Trial Basic $110.00 Flat Rate,Per Month Value for money 5.0 (6) 5.0 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (14) 4.9 Based on 14 reviews ## User reviews Overall rating 4.8 Based on 14 reviews Filter by rating 5(11) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent UN Utkarsh N. Founder Professional Training & Coaching ### "One of the Best Platforms at Great Pricing" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 2, 2023 Pros The Multirater Surveys platform allowed me to use it for 100 managers seamlessly. We created pre and post-assessments and the comparative report gave us useful insights with regard to the impact of our program. We would highly recommend this for users who want to run surveys with their teams and people. The best part of the experience was the responsiveness from the team and the support from my point of contact. Cons The least liked feature was making changes to the published survey. Once published, we had to go into individual surveys and make the change. It would be great to have some batch processing/editing tools. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ME Mazen E. Manager - Talent & Culture Management Consulting ### "Great Fit & Support For Our Needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 1, 2022 Multirater team has been extremely supportive and agile in adapting to our needs, and have also consulted us on certain requirement, which was very helpful. Pros The ease of use and customizability to match our needs. Cons Our biggest challenge is that there are no Arabic language capabilities, which we had to work around. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 2, 2022 Hi Mazen, thank you for your feedback! We really appreciate the relationship we have built over the past few years and will certainly continue supporting your organization. Multilingual capability is currently in the development pipeline. We hope to introduce that shortly. MA Mohamed A. Performance Management Specialist Logistics and Supply Chain ### "I have been using Multirater Survey for 3 years,its a user friendly system " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 27, 2022 Its help us to groom our employees with profession competencies and the succession planning/Career path can be carried out in an efficient and accurate manner Pros As a logistic & transport company we are working with different type of employees and this system is very User Friendly and the Question bank questions are straightforward and easy to understand which helps the employees to provide us the accurate feedback Cons What ever the features available fits our requirement Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 2, 2022 Thank you for your feedback Mohamed, we are glad that our platform can support your organization's growth. We are especially grateful that many Logistics & Supply Chain organizations such as yourself, find our platform to be highly impactful. DW Danielle W. Practice Development Manager Financial Services ### "Amazing software with a great support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 17, 2020 Pros Excellent support Ease of set up and automation of the program Confidence in the data and survey Question banks Cons Nothing to note - it worked well for our business Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 20, 2020 Thank you Danielle for your review. Lee-Anne H. HR Director Professional Training & Coaching ### "Multirater Surveys" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2020 I have used Multirater surveys for Managers/Leaders wanting feedback on their leadership and also as part of the probation period. I have found their customer service to be outstanding. The demo and instruction initially provided was very thorough and whenever I have encountered a problem it has been answered on the spot. I have never had to wait for a response! I'm a big fan. Pros The ability to customise all the fields. The ability to preview the survey. The ability to set up templates to reuse later. I like that I didn't have to think of all the questions myself and could use the standard questions. Like the ability to get Net Promoter Scores Cons That I have to scroll through and select all the recipients manually from the list. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 16, 2020 Thanks Lee-Anne. Appreciate your feedback. We are currently developing our new scheduling functionality to automate the process. We will be sure to let you know once this is live. John H. Salesperson Professional Training & Coaching ### "Level Five Selling" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2018 So far excellent due to rep personal support. Pros The support from rep has been very important Cons Lacks pre post comparison of results. This is a important feature. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 3, 2018 Thank you for your feedback John. We have recently released a new download feature which will allow you to create an excel format of the report. This means you will have access to compare data between past results. DL David L. Director ### "I have been using Multirater Surveys for 3 years, excellent system that is easy to use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 18, 2016 Pros: As an independent consultant working with a wide range of local and internationally based organisations, I find the feature of being able to customise the surveys excellent. This gives me the ability to refine the 360 Surveys to ensure they are truly relevant for the organisation and appropriate for the country we are working in. The built in question bank is comprehensive with professionally developed probing questions. Designing a survey is simple and the administration of the site is straightforward and self -explanatory. Con's: Have not had any negatives using this survey. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 20, 2016 David, thank you for your valuable feedback. As a long term user of MRS we certainly appreciate you taking the time to review our survey platform. PH Phil H. Director ### "Employee Engagement Survey" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 16, 2016 Simple to use, very cost effective and customer friendly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 17, 2016 Thank you for your feedback Phil AM Andrew M. C.E.O. ### "The multi rater survey system are an excellent tool for evaluation " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 15, 2016 Perception is not always reality and apart from providing an easy but detailed picture of all facets of an employee's performance and suitability for a particular role. Further they generally provide a very clear picture of a teams' performance. The only criticism we would have is that an individual scores are excessively low or high for that matter it can sometime skew the overall results. Having said that no system is absolutely "foolproof" and the results should be carefully reviewed and the anomalies at either end of the range accounted for. This is not an onerous task and is a very useful exercise in itself. While the results are anonymous if their are scores that are extreme it generally means that the person scoring has not had the scoring sufficiently explained by their supervisor or manager which in itself is another measure of performance Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 15, 2016 Andrew, thank you for your review and comments. I have requested that our tech team investigate whether it is possible to provide functionality that will assist our clients to manage extreme scores from survey raters. AO Alex O. BDM ### "Great service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 12, 2016 I was very impressed and pleased with the results I received from using this platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 12, 2016 Thank you for your review and feedback Alex. It is very much appreciated [View all Reviews](https://www.capterra.com/p/151158/Multirater-Surveys/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.