--- title: "Batch Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Batch Software - reviews, pricing plans, popular comparisons to other Push Notifications products and more." source_url: "https://www.capterra.com/p/151166/Batch/" page_type: "product" language: "en" publication_date: "2026-11-10" --- # Batch Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Batch ## What is Batch? With an average 600% ROI, Batch powers personalized user experiences at scale between brands and consumers using push notifications, in-app messaging, web push and email. Our clients choose Batch for 3 core reasons - An investment that pays off in less than 3 months - Leverage all your data to enrich your customers’ experience - Support from experts who are passionate about CRM Leading brands use Batch to maximize monetization and deliver beautiful omnichannel communications experiences. ## What is Batch used for? [Push Notifications](https://www.capterra.com/push-notifications-software/)[Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €1000 Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Batch?[Manage this product listing](https://www.g2.com/products/batch/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Batch 4.7 (12) VS. [4.3 (720)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting Price €1000 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (12) Ease Of Use 3.8 (11) Value For Money 4.4 (10) Value For Money 3.9 (5) Customer Service 4.9 (12) Customer Service 3.9 (10) ## Batch alternatives [4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (73)](https://www.capterra.com/p/151231/Xtremepush/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Solitics](https://www.capterra.com/p/205331/Solitics/) [4.2 (11)](https://www.capterra.com/p/205331/Solitics/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/205331/Solitics/) Highest Rated [Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/) [4.5 (507)](https://www.capterra.com/p/76928/Campaign-Monitor/reviews/) Starting price $11.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76928/Campaign-Monitor/) [View all alternatives](https://www.capterra.com/p/151166/Batch/alternatives/) ## FAQs about Batch Overview ### Which roles and teams benefit most from Batch? Batch is most used by CRM, digital marketing, and acquisition teams managing customer engagement across mobile and digital channels. CRM managers and project leads use it to coordinate lifecycle campaigns, segmentation, and messaging, while marketing leaders track channel performance. Product and revenue teams support retention, conversion, and customer communication initiatives. Answer based on 12 reviews Overview ### What company size and specific industries is Batch built for? Batch is designed for brands of all sizes across all industries, with use cases spanning media, fintech, institutional services, travel, mobility, sports, gaming, and e-commerce. It fits companies that want a messaging and engagement tool built for broad commercial use rather than a single sector. Features and Usability ### What are the key features of Batch? Batch offers app notifications, push notifications, SMS notifications, and web notifications for multi-channel messaging. It also includes campaign management, campaign scheduling, drip campaigns, and event triggered actions, plus audience tools such as segmentation, personalization, A/B testing, and contextual targeting. Reporting, campaign analytics, and ROI tracking are included. Integrations ### Which third-party tools and platforms does Batch integrate with? Batch integrates with 10 third-party tools and platforms, including ACTITO, Adjust, Adobe Campaign, Amplitude, AppsFlyer, Google Analytics 360, Salesforce Marketing Cloud, Salesforce Marketing Cloud Account Engagement, Selligent, and Tinyclues. It also connects with Reelevant and Rokt mParticle for marketing automation, analytics, and campaign data workflows. Getting Started and Support ### What training and onboarding options does Batch offer? Batch offers in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars provide scheduled group learning, and documentation serves as written reference for self-paced review. Getting Started and Support ### What customer support options does Batch offer? Batch provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback on support quality is available, so user experience details such as response speed, helpfulness, or common issues cannot be assessed from the catalog data provided. ## Features AI summary Based on 639 Push Notifications reviews Capterra data shows that buyers of push notifications software rank the following features as their top priorities: - **Campaign Management** (**33%** of reviewers rated this feature as critical) - **Engagement Tracking** (**36%**) - **API** (**47%**) Batch supports all three of the features reviewers value most: **Campaign Management**, **Engagement Tracking**, and **API**. Together, these capabilities help businesses plan and deliver targeted notification campaigns, measure how users respond, and connect the platform with other systems, allowing teams to improve outreach, track results, and manage notification workflows more effectively. Campaign Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Engagement Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Event Triggered Actions 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Predefined actions automatically performed on the occurance of specific events Landing Pages/Web Forms 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create landing pages or online forms designed to capture new leads and prospects Marketing Automation 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions ROI Tracking 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Batch 36 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - App Notifications: Set-up notifications and alerts for mobile apps. - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Geotargeting: Geographic location of visitors determines behavior of the software - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Notification Scheduling: Schedule when notifications are sent - Personalization: Adjust communications based on previous interactions or personal preferences - Push Notifications: Trigger clickable pop-up messages - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Segmentation: Group leads or contacts based on their specific characteristics - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Web Notifications: Set-up notifications and alerts for web browsers and apps. - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies --- Get Advice We can help you find the software with the features you need. Features 4.3 (12) 4.3 Based on 12 reviews ## Pricing Value for money 4.4 (10) Free Trial Free Version Basic €1,000 Per Month Value for money 4.4 (10) 4.4 Based on 10 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[ Adobe Campaign](https://www.capterra.com/p/135159/Adobe-Campaign/)[ AppsFlyer](https://www.capterra.com/p/156811/AppsFlyer/)[ Amplitude](https://www.capterra.com/p/158741/Amplitude/)[ ACTITO](https://www.capterra.com/p/155349/ACTITO/)[ Adjust](https://www.capterra.com/p/156559/Adjust/)[ Selligent](https://www.capterra.com/p/164255/Selligent/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (12) 4.9 Based on 12 reviews ## User reviews Overall rating 4.7 Based on 12 reviews Filter by rating Counts reflect reviews available in this feed. 5(8) 4(4) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful M& Marketing & Digital Channel Manager Marketing & Digital Channel Manager Used the software for: 1-3 years ### "One of the best Mobile Automation and Marketing tool to engage further with your app users " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2021 +38% of returning users on monthly basis Pros \- Main functions I appreciate: - Automation triggers, re-targeting campaigns, in-app messages, push including landing mobile, implementation of sounds, richmedia, and visual all integrated into the communication. - Having the ability to tailor the tool based on the Marketing business intent such as, Labelling, APIs from CRM system and being able to connect our attribution tools or any other licensing tools such as Salesforce, Segment GA360 to cite a few. Things I really love: AB testing, flexibility to make it "yours" according to your own company branding; the support team always available to help and double check simple to complex campaigns configuration; Analytics Dashboard; in-app & landing template configuration without the need to ask any further developments to our product dev team; API to let batch deliver other transactional messages from other systems; regular deep dive with Client and Success manager to capture batch console improvements where in the following month those feedback will drive their roadmap with brand new features or UI\_UX improvements. At final, the UI is simple to read, comprehensive, and make this UX easy to use for anyone (Marketers, product app owners, developers can really enjoy it!) Cons Some improvements could be made for campaigns replication in different OS. or having the ability to create and craft campaigns for both instance at the same time. Campaigns overviews displayed page by page is not really the best way to let people retrieve easily campaigns live versus completed versus in draft. I would expect to see a page offering me folders ;) but I am sure the team will enhance it in their roadmap. HO Head of acquisition Head of acquisition Used the software for: 1-3 years ### "Plateforme simple d'utilisation et équipe réactive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2020 Pros Equipe réactive et aucun bug de l'outil à signaler après un an d'utilisation. Temps de chargement de l'outil rapide (surtout vs d'autres solutions). Cons Rien à signaler. La plateforme répond à tous nos besoins. Nationwide A. Partner Used the software for: 1-3 years ### "NWA x BATCH" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2024 Overall I’d say, I would refer family & friends to batch, especially getting started out! They’ve definitely assisted my team with scaling 📈🤝 Pros User friendly & they continue to evolve with new implementations & features! Cons Not so much as a con however one thing I’d say they can improve with is their D4$! CM CRM Manager CRM Manager Used the software for: Less than 1 year ### "Performance et accompagnement sur-mesure" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 29, 2022 Nous avions précédemment un souci de délivrabilité sur les push mobile qui pouvait mettre plusieurs minutes à arriver sur l'ensemble de notre parc utilisateur. Aujourd'hui, en une seconde l'ensemble du parc reçoit l'information, ça change tout pour nos métiers qui sont au coeur de l'actualité. De plus, nous sommes très régulièrement en contact avec les équipes pour optimiser nos campagnes et nos performances. Pros Il est extrêmement simple d'utilisation et intuitif, on va très vite à l'essentiel. C'est très bien pensé. Cons Le fait de ne pas pouvoir gérer les campagnes des deux OS au même endroit mais c'est une amélioration qui sort très prochainement sur l'outil. RC Responsable CRM - délégué RGPD pour les environnements numériques Responsable CRM - délégué RGPD pour les environnements numériques Used the software for: 3-5 years ### "Une des plateformes CRM mobile les plus riches et robustes du marché. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2020 Nous travaillons avec Batch depuis maintenant 4 ans. La méthode d’envoi des push mobile et push web ; la détection automatique des utilisateurs par niveau d’activité ; la roadmap évolutive ; la réactivité du support ;… font de Batch une des plateformes CRM mobile les plus riches et robustes du marché. C’est un plaisir d’avancer sur notre stratégie mobile internationale avec Batch à nos côtés. Pros La méthode d’envoi des push mobile et push web ; la détection automatique des utilisateurs par niveau d’activité ; la roadmap évolutive ; la réactivité du support ; l'interface éditoriale simplifiée, la simplicité d'usage pour envoyer aussi bien des push web que mobile . Cons En toute transparence, je n'ai aucun point faible à décrire. Je suis pleinement satisfait de l'outil Marine G. Revenue Manager Used the software for: 1-3 years ### "Une plateforme efficace pour vos campagnes de pushs et in-app" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 31, 2020 Nous sommes très contents de Batch pour nos campagnes CRM de push et in-app, c'est une plateforme très facile à prendre en main, compatible avec de la personnalisation et des relances automatiques pour améliorer vos KPI Pros /Une plateforme 100% UX friendly /Un service client hyper réactif (via le chat notamment) et de qualité /Interlocuteurs français, compétents et disponibles /Personnalisation facile via la remontée de vos datas, et la mise en place de trigger Cons /Il faudrait ajouter la possibilité de construire une user journey de A à Z /Dommage de ne pas encore avoir de gif ou vidéo dans les in-app /Dommage de ne pas pouvoir retargeter dans un push l'audience d'une in-app (pour créer des liens entre les 2 formats) /Dommage de ne pas pouvoir personnaliser le capping par label de campagne DM Directrice marketing digital Directrice marketing digital Used the software for: 3-5 years ### "Excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2020 Batch propose une solution clé en main, très simple d'utilisation, performante avec un support clients remarquable. Pros L'interface simple à comprendre et à utiliser, les smarts segments qui permettent de se lancer rapidement, les performances techniques de l'outil, la réactivité et la qualité du support client. Cons Batch est une solution performante qui répond parfaitement à nos besoins. Pas de point faible identifié à ce stade. JP Jessica P. Head of CRM Used the software for: 3-5 years ### "La solution CRM Mobile la plus simple et complète du marché" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2021 Pros Une plateforme CRM Mobile puissante, très simple d'utilisation et en constante évolution Un SDK stable Un partenaire qui apporte son expertise pour nous aider à tirer le meilleur parti de la solution Et un support client très réactif Cons Rien ;) Batch répond complètement à notre besoin RE Realtor Realtor Used the software for: Less than 1 year ### "Best Lead Tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2021 Excellent. I love the product and the ease of use. Pros It is easy to implement and use. The software is flexible and has many features. The data is current and accurate which is key in my business. Cons The a la carte options for the different tools available. It would be nice to have them offer a bundle of add on's. CP CRM project manager CRM project manager Used the software for: 3-5 years ### "Une plateforme qui répond complètement à nos besoins" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 8, 2021 Pros Une très bonne plateforme CRM, intuitive et en contante évolution. De plus, l'équipe Batch apporte son expertise pour nous aider à tirer le meilleur parti de la solution. Cons Rien ;) la plateforme répond complètement à nos besoins [View all Reviews](https://www.capterra.com/p/151166/Batch/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.