--- title: "Orderry Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Orderry Software - reviews, pricing plans, popular comparisons to other Computer Repair Shop products and more." source_url: "https://www.capterra.com/p/151174/Orderry/" page_type: "product" language: "en" --- # Orderry Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Orderry ## What is Orderry? Orderry is a SaaS solution designed specifically for service businesses and repair shops. It helps automate common operations, such as Jobs & Repair Processing, Sales, CRM, Inventory Management, Asset Tracking, Finance, Payroll, Analytics. You can manage jobs both in-store and on-site. In the Work Orders app, field techs process and close work orders, add photos & comments and accept payments on the go. In the Business Insights app, managers track KPIs and control employees. ## What is Orderry used for? [Work Order](https://www.capterra.com/work-order-software/)[Computer Repair Shop](https://www.capterra.com/computer-repair-shop-software/)[Auto Repair](https://www.capterra.com/auto-repair-software/) Top alternative Featured Overall rating Based on 36 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $39 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Orderry?[Manage this product listing](https://www.g2.com/products/orderry/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Orderry 4.7 (36) VS. [4.8 (1,066)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price $39 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (36) Ease Of Use 4.8 (1,066) Value For Money 4.3 (34) Value For Money 4.7 (984) Customer Service 4.5 (35) Customer Service 4.8 (1,004) ## Orderry alternatives [4.6 (1,485)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/151174/Orderry/alternatives/) ## FAQs about Orderry Overview ### Which roles and teams benefit most from Orderry? Orderry is most used by business owners, CEOs, and directors who need visibility into operations, orders, and financial performance. Administrative staff and office managers rely on it to organize customer records, invoicing, and scheduling, while operations managers and technical service teams use it to track jobs, logistics, repairs, and workflow execution. Answer based on 36 reviews Overview ### What company size and industries is Orderry built for? Orderry is designed for small businesses, with 97% of reviewers from small companies, especially in Information Technology and Services at 19%. It also serves Automotive and Computer Hardware businesses, each at 14%, aligning with repair shops, service centers, home appliance and auto repair, field services, electrical contractors, and HVAC contractors. Answer based on 36 reviews Features and Usability ### What are the key features of Orderry? Orderry offers work order management, job scheduling, appointment scheduling, and dispatch management for field and service operations. It also includes inventory management, asset tracking, invoicing, estimates, payment processing, and CRM tools, plus barcode scanning, reporting and analytics, and mobile access for technicians and office staff. Pricing ### How much does it cost and what fees or limitations are included? Orderry starts at $39/month for the Hobby plan for up to 2 employees. Startup costs $69/month, Business costs $99/month, and Enterprise costs $199/month. Startup, Business, and Enterprise charge extra for additional employees and locations, and a free trial is available. Answer based on 8 reviews Integrations ### Which third-party tools and platforms does Orderry integrate with? Orderry integrates with 15 third-party tools, including accounting and finance apps like Xero, QuickBooks Online, Stripe, Mercado Pago, and Microsoft Excel, plus communication and marketing platforms such as Gmail, WhatsApp, Viber, Twilio, Mailchimp, Instagram, BulkSMS, Zadarma, Make, and Zapier. Answer based on 10 reviews Getting Started and Support ### What training and onboarding options does Orderry offer? Orderry provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide on-demand walkthroughs for learning features and setup steps. Answer based on 1 reviews Getting Started and Support ### What customer support options does Orderry offer? Orderry provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. User feedback is mixed: some describe quick, helpful responses and useful guidance, while others report slow or unhelpful replies and confusion tied to translation issues, especially during implementation and technical problems. Answer based on 5 reviews ## Features AI summary Based on 105 Computer Repair Shop reviews Capterra data shows that buyers of computer repair shop software rank the following features as their top priorities: - **Repair Tickets** (**72%** of reviewers rated this feature as critical) - **Billing & Invoicing** (**48%**) - **Inventory Management** (**46%**) Orderry supports all three of the features reviewers rate most important: **Repair Tickets**, **Billing & Invoicing**, and **Inventory Management**. Together, these capabilities help businesses track repair jobs from intake to completion, manage customer billing accurately, and keep parts and stock levels organized, allowing teams to run day-to-day shop operations more efficiently. Repair Tickets 4.4 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Organize repair tickets, track progress, severity, and repair history Inventory Management 4.8 (16) 62.50% of 16 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Intake Management 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Activities related to the initial admission of a charge into the organization's care CRM 4.8 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Point of Sale (POS) 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Billing & Invoicing 4.5 (19) 57.89% of 19 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Orderry 162 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Summarization: Uses AI to condense large amounts of text, audio, or video data into a coherent form - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Label Management: Print and scan barcode or labels - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Chat/Messaging: Communicate using direct chat or messages within the system - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Cost Estimating: Forecast the cost and resources required to complete a project - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Time Clock: Tracks the time an employee has worked - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - File Storage: Store and access documents, forms, and photos in one centralized place - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Carpet Cleaners: Designed to be used by carpet cleaning businesses - For Field Service: Intended to be used by field service companies - For Handyman Industry: Serves handyman professionals - For Jewelry Stores: Specifically for jewelry store management - For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Historical Reporting: Information, data and reports that are being tracked over time - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Intake Management: Activities related to the initial admission of a charge into the organization's care - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Label Printing: Process of printing custom labels through various methods. - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Payments: Clients can submit payments via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Online Booking: Book meetings and appointments through a website or digital platform - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Parts Management: Track parts inventory levels and manage re-stocking - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Payment Processing: Accept, record, and reconcile financial transactions - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Production Management: Manage the end-to-end production process for manufacturing operations - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Repair Tickets: Organize repair tickets, track progress, severity, and repair history - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Allocation: Assign available resources to various projects and tasks - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Serial Number Tracking: Track and assign specific serial numbers to products - Service History: Track work performed and resources used for past customers, sites, or assets - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vehicle Information: Allows fleets and service businesses to track information about their vehicles. - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. - VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history - Web-based Deployment: SaaS, web-based, online deployment - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.5 (36) 4.5 Based on 36 reviews ## Pricing Value for money 4.3 (34) Free Trial [View pricing plan details](https://www.capterra.com/p/151174/Orderry/pricing/) Hobby $39.00 Flat Rate,Per Month It includes: - 100 Work Orders/Sales per 30 Days - Basic Features Startup $69.00 Flat Rate,Per Month It includes: - Unlimited Orders / Month - Voip Integration - SMS Notifications - Task Manager - Work Order Management - Stocktaking - Activity Log - Integration With Quickbooks Online - Payroll Business $99.00 Flat Rate,Per Month It includes: - Scheduled SMS - Order Status Tracking - Advanced cashbox settings - Payroll Accruals - Activity Log - Tailored Onboarding Enterprise $199.00 Flat Rate,Per Month It includes: - Premium Team Support Value for money 4.3 (34) 4.3 Based on 34 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Viber](https://www.capterra.com/p/180348/Viber/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (35) 4.5 Based on 35 reviews ## User reviews Overall rating 4.7 Based on 36 reviews Filter by rating 5(26) 4(9) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Cristin H. Office manager Automotive ### "Good for keeping the shop organized" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 21, 2026 Orderry has been a solid toll for helping estate organized and keep track of all of our open repair jobs. It is not perfect, and it takes some time to figure everything out, but it's definitely beach trying to use old paper tickets. It does exactly what we needed to do to keep the shop running smoothly Pros Orderly makes it super easy to keep track of repairs and customer orders without losing paperwork. Creating tickets for jobs is fast, and it really helps keep their shop organized. The customer support is also pretty helpful whenever you get stuck on something Cons The interface can fill a bit cluttered and takes a minute to get used to when you first start. It's a little annoying that you can't put multiple individual work orders under a single job profile easily, so you end up making separate tickets for the same customer. Also the mobile app is fine for quick checks, but it's missing some of the bigger futures you get on the desktop version Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kritzia M. Administration Consumer Goods ### "Very customizable & detailed oriented" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2026 Overall, we really do enjoy Orderry. So many things you can do, which eliminated other programs we paid for. Pros I really enjoy the fact that this program is very editable, so for the detail oriented person it's great that you can customize to your needs. Cons I wish it was easier to navigate in the sense of more user friendly. For the less tech savy it can be a bit challenging at times. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LS Lisa S. Owner, Sewing Machine Service Technician Arts and Crafts ### "Excellent choice for my sewing machine repair business" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2026 I started on the Hobby plan and pretty quickly upgraded to Startup so that I could benefit from the integrations & automations that Orderry offers. I've been very pleased with the performance of the tools and their continuous improvement of the platform. I love that it's everything I need (almost) to run my business, without being an overbloated & overpriced platform. Pros I was looking for a invoicing and ticketing system and was impressed with all the additional features that Orderry offers. Automated client notifications, inventory management, ability to print labels and forms, and integrations with my financial software and more. So happy I found quality software that actually does what I need it too. Customer support has been very helpful, and they are always releasing improvements to the product. Cons I wish the help documentation wasn't just "follow these steps to enable feature X." As a solo business owner, I want to better understand what's \*possible\* with the features and how it will help me save time & serve my customers better. I think their product marketing team could be doing a better job at this so that I can get the most out of this product. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reasons for choosing Orderry Better pricing for my small startup, leaner more simple software that does what I need it too (without the bloat.) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SR Shirley R. Administrative Assistant Mechanical or Industrial Engineering ### "Customer Friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 26, 2026 Easy to use and always evolving to make the product better for its customers. It's encouraging to see updates every month for stuff. However I do with they would have all mapping and stuff in place before making integration updates mandatory. Pros It is a fairly easy system to use. They are very willing to work on our issues and get answers that we have had over the last year. Cons Sometimes it in inconvenient that they work in a different time zone/ over seas. Normally when we are in the office and I have questions depending on the time of day, I sometimes have to wait until the next day for answers. Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/) Reasons for choosing Orderry It was user friendly and had more of what we were looking for in a system. We liked the fact that you could take pictures of he vessels and keep that history on all vessles. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MH Mike H. President Retail ### "Highly Customizable and Intuitive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2026 When speed, detail, and workflows are a top priority, Orderry allows you to streamline your process and build a perfect workflow to help your business succeed! Pros The software gives an incredible amount of customization ability that it is impossible not to think it is GREAT software. Really, really impressive and intuitive. From new sales to repairs, Orderry covers every single workflow. Cons The accounting has a few glitches and Sales and Invoices do not yet work with Square but I look forward to the upcoming improvements to streamline the checkout process in my store. Switched from [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) The design just doesn't look good and it is not as intuitive. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reasons for choosing Orderry It is hard to name them all but I tried at least 5 different softwares. Some were really good, I just liked the customization with Orderry. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MW Mikey W. Owner Operator Information Technology and Services ### "Deserves to be rated among the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2026 I've been with Orderry a long time. I've seen it grow from a smaller scale program to being able to compete with all the top CRM and ticketing systems out there. The support staff have always been willing to help and quick to respond. Pros The ability to customise almost anything, has been it's greatest asset for me. There are constant updates, improving the features and the support staff are quick to respond. Cons There are a couple of features I'd like to add to the platform, that I've seen in other models. But there're not essential. Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/) Needed a more comprehensive program which was more suited to mobile repair shops. Alternatives considered [RepairShopr](https://www.capterra.com/p/133945/RepairShopr/) [RepairDesk](https://www.capterra.com/p/146659/RepairDesk/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Orderry Initially it was price because it was a lot cheaper then. But it is the ability to customise it to my personal preferences that I remain here. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JA Julie A. Manager Machinery ### "Excellent Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 14, 2026 It has been very good overall. I still have a lot to learn. Just scratched the service. There are so many training videos. Pros I love how it can be customized to fit our exact needs. And our ustomers needs as well. It is forward thinking in its interface. Cons The language translation is a little vague. It was made in a different country and sometimes the translations are not as specific as I'd like. But the great customer service helps with that right away. Very fast response time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Administrativo Warehousing ### "Herramienta muy completa para la gestión de órdenes, servicios y clientes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 16, 2025 Orderry es una herramienta muy completa para la gestión de órdenes, servicios y clientes, especialmente pensada para negocios que necesitan controlar procesos operativos de forma ordenada y eficiente. Su interfaz es clara y permite centralizar información clave en un solo lugar, facilitando el trabajo diario y la toma de decisiones. Pros Entre sus principales ventajas se destacan la buena organización de órdenes de trabajo, el seguimiento detallado de cada servicio y la posibilidad de gestionar clientes, pagos y estados de manera integrada. Esto ayuda a optimizar tiempos, reducir errores y mantener una mejor comunicación interna. Cons Como desventaja, al ser una plataforma con muchas funcionalidades, puede requerir un período inicial de aprendizaje para aprovecharla al máximo. Además, algunas topics de personalización o automatización avanzada podrían ser más flexibles según las necesidades de cada negocio. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TK Tenae K. Owner Facilities Services ### "Orderry is definitely a software you should try if you have a small business. Start here " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2025 My overall experience has been great it fits all our needs. And I also like the pricing it is affordable and I can add employees for their own mobile use Pros It is an amazing CRM for my service business. Pro’s really enjoy the functionality Cons Not a complaint with Orderry. It’s absolutely perfect for my business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Thomas R. MGR Technical Training Information Technology and Services ### "Ideal Solution for Staying Organized" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 13, 2024 I use Orderry specifically for my area of work as it keeps me organized and up-to-date with new jobs. Additionally, it manages the work orders and client follow-ups. Pros I like to stay organized regarding jobs and clients as it helps me work efficiently and without any issues. I have also used it to customize different templates and create invoices for company and client records. Cons I have no complaints about this tool; it seems excellent for a specific area or small jobs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/151174/Orderry/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.