--- title: "Snowball Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Snowball Software - reviews, pricing plans, popular comparisons to other Church Management products and more." source_url: "https://www.capterra.com/p/151183/Pay/" page_type: "product" language: "en" --- # Snowball Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Snowball ## What is Snowball? Snowball is a mobile-friendly, all-in-one fundraising solution that allows nonprofits to receive donations via text-to-give, customizable campaigns, event pages, and best-in-class auctions. With Snowball, organizations can easily manage donor and donation records with their Supporter Management section while being able to make data-driven decisions using Reports. Nonprofits can sign up and start fundraising same-day, or they can create enterprise solutions to fit their unique fundraising needs. ## What is Snowball used for? [Auction](https://www.capterra.com/auction-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Fundraising](https://www.capterra.com/fundraising-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $549 Flat Rate, Per Year Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Snowball?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://snowballfundraising.com/&name=Snowball) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Snowball 4.8 (16) VS. [4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting Price $549 Flat Rate, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (16) Ease Of Use 4.4 (388) Value For Money 4.6 (15) Value For Money 4.4 (350) Customer Service 4.8 (15) Customer Service 4.6 (381) ## Snowball alternatives [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (556)](https://www.capterra.com/p/76116/WildApricot/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (187)](https://www.capterra.com/p/118759/Aplos-Accounting/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) [4.7 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145329/Fundraising-Software/) ## FAQs about Snowball Overview ### Which roles and teams benefit most from Snowball? Snowball is most used by nonprofit development teams, donor engagement staff, and executive leaders who need to manage fundraising campaigns, track donations, and monitor financial performance. Administrative coordinators and marketing roles benefit from streamlining event promotion, communications, and supporter outreach, while finance leaders use it to improve reporting and gift processing. Answer based on 16 reviews Overview ### What company size and specific industries is Snowball built for? Snowball is designed for small and medium nonprofit organizations that need software suited to the needs of the nonprofit sector. It targets smaller teams and mid-sized groups operating in charitable, community, or mission-driven work rather than large enterprises or general-purpose business use. Features and Usability ### What are the key features of Snowball? Snowball offers auction management, bid management, and online bidding, including absentee bidding, buy now options, and silent auction support. It also includes donation management, recurring giving, payment processing, and invoice management, plus CRM, contact management, event management, reporting and analytics, and access controls/permissions. Integrations ### Which third-party tools and platforms does Snowball integrate with? Snowball connects natively to Stripe. Getting Started and Support ### What training and onboarding options does Snowball offer? Snowball provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and review. Getting Started and Support ### What customer support options does Snowball offer? Snowball offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. With no reviewer feedback available on support, the user experience cannot be assessed from customer comments, response times, or issue resolution patterns. ## Features AI summary Based on 1,814 Church Management reviews Capterra data shows that buyers of church management software rank the following features as their top priorities: - **Membership Management** (**47%** of reviewers rated this feature as critical) - **Mobile Access** (**43%**) - **Donation Management** (**53%**) Snowball supports all three features that reviewers rate most highly: **Membership Management**, **Mobile Access**, and **Donation Management**. Together, these capabilities help churches keep member records organized, give staff and volunteers access on the go, and manage contributions more efficiently, allowing teams to stay connected with their congregation and handle administrative and giving activities with less manual work. Online Bidding 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Allows for auction participants and potential buyers to bid for items virtually from anywhere Absentee Bidding A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Ad hoc Reporting Generate one-off reports that meet information requirements Snowball 81 features ### All Features - Absentee Bidding: A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Auction Management: Allows businesses to create and manage auctions. - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Buy Now Option: In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Child Check-in: Secure process of tracking children during activities - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Donation Management: Track/record financial donations made by members, along with the issuance of tax receipts/documents - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - For Nonprofits: Software specialized for non-profit organizations - For Religious Organizations: Primarily serving churches and religious organizations - Forms Management: Store, manage and track all forms in a centralized location - Fundraising Management: Activities related to raising money for a specific cause - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Image Library: Store and manage images - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Giving: Ability to make a donation from a mobile device/app - Online Auction: Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items - Online Bidding: Allows for auction participants and potential buyers to bid for items virtually from anywhere - Online Forms: Create new forms and/or use ready-made online form templates - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Pledge Management: Track commitments to donate in the future - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Silent Auction: An auction in which bidders write down their bids on a sheet of paper - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Volunteer Management: Manage volunteer information and direct volunteer resources - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.5 (16) 4.5 Based on 16 reviews ## Pricing Value for money 4.6 (15) Free Version Basic $549.00 Flat Rate,Per Year Value for money 4.6 (15) 4.6 Based on 15 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (15) 4.8 Based on 15 reviews ## User reviews Overall rating 4.8 Based on 16 reviews Filter by rating 5(12) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Leslie A. jefe de tienda Defense & Space ### "Siempre es buena este software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2023 es un muy buen software me gusto ya que es muy buena basica y muy intuitiva es lo mejor que puedes pedir aparte que es economica la verdad es un chollo. Pros Suele pasar que esta herramienta me dejo encantado ya que me a d ejado un buen sabor e boca con la función de subasta así se puede ofertar muchos productos y ver las ofertas y llevar un control de la actividad de las pujas. Cons en general no he encontrado ninguna pega a esta herramienta me gusta como se desenvuelve por lo cual es muy fiable se puede recomendar mucho salvo un poco mas de optimización se les pide. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LN Lisa N. Development Director Fund-Raising ### "Combined Remarks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 19, 2021 We have had a very good experience with Snowball. These are the comments from our Board and donors. Thank you all! Pros It is simple. We like the ability to register for events, conduct auctions and solicit donations in one portal. \[SENSITIVE CONTENT HIDDEN\] was phenomenal getting us set up! We appreciate \[SENSITIVE CONTENT HIDDEN\] help too! The investment is substantially less than other companies. Your credit card fees are lower than other companies. Cons The text to give doesn't work for our donors. We wish the levels of giving would remain low to high after we set ot up. For the auction, our donors wish they received a separate email or text saying sorry you didn't win, make a donation, like other companies. Our board's biggest concern is we require our donors to pay the credit card fees. However, over 90% of our transactions do not. A $50 gift, for example, the donors may pay $52 but our organization only receives $49.76. We lose money and have to solicit more donations to reach our goal. Our previous portal allowed donors to set a time frame for reoccurring donations. We wish for event registration our QR code would be provided rather than yours per our donors request. Switched from [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) Cost and multiple portals for finance and fundraising. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VB Veronica B. Read America Chair Non-Profit Organization Management ### "Snowball is a great value" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 17, 2021 Needed a system with capacity that could process payments for major fundraising venture. It delivered with flying colors. Pros The payment processing via the Snowball system was seamless. Loved that donors were able to receive an immediate confirmation. Users felt the system was easy to navigate from screen to screen and the on-screen text made the process nearly error-proof. Also, it was easy to integrate Snowball into our existing system and processes. Snowball is a winner! Cons At the onset, the user needed to determine if a caller was providing a pledge or a donation and then select the initial process flow. It was not a major inconvenience, however, it might have been a tad bit easier if everything fell within a single set of screenflows. Perhaps there could be a dropdown selection of donor or pledge on the first page and the software would then direct the followup page flows accordingly. Reasons for choosing Snowball Able to process payments in volume Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LA Lynette A. Vice President Philanthropy ### "Snowball Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 13, 2021 The overall experience has been a smooth and efficient transition for the organization. Pros The go live feature that shows the donations as they are received. Cons Customers are not allowed to add different bank accounts for the different campagins. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM Nicole M. marketing manager Hospital & Health Care ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2021 Pros Easy to use. Intuitive software. Low costs and text to give feature. Cons Email field for donor database is a mandatory field. We receive checks and would like to track the donation. Alternatives considered [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Reasons for choosing Snowball Price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Julia C. Director of Development Non-Profit Organization Management ### "Snowball - Bombards the Bottom Line" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2021 Pros Snowball tools helped Encuentro take our fundraising activities to the next level - super easy to use and set-up campaigns and I love the text to give feature and online auctions! Cons Although we tried to use the 'simple CRM' for our purposes, even entered off line donation information for donors who did not give via Snowball, we could never extract a consolidated donor list and donor email addresses couldn't be changed or updated. Sadly, it just was not robust enough for our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LR Lachelle R. Data and Administrative Coordinator Non-Profit Organization Management ### "Great Product, Even Better Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2021 Our overall experience was great! Pros Snowball is a great product that makes it that much easier to raise money via text-to-give and other useful features. They provide a great customer and user experience. Cons I have nothing that I didn't really like about the software. Reasons for choosing Snowball N/A Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Myriam C. Social Media Manager Online Media ### "Fundraising made easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2021 Pros I like how this software allows me to easily present our current projects & fundraising campaigns. Userfriendly, excellent customer support, and neat interface. Cons I wish there was a way to promote current campaigns through the software in order to reach more people. Alternatives considered [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) [NonProfitEasy](https://www.capterra.com/p/171851/Fundly/) Reasons for choosing Snowball I asked around and Snowball was recommended by some peers so I decided to give it a try. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Alexis G. Instructor Education Management ### "AMAZING" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2021 Pros Snowball was extremely easy to navigate and use. It was very simple to instruct others to use it as well. Everything was digital and that made it less of a hassle. Cons The only qualm I had was when visiting the multiple pages on Snowball, we always had to re-enter the original site. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Megan S. Donor Engagement Specialist Construction ### "Already Recommended to People" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2021 So easy! I've used other platforms that require six months of prep work before the event because the platforms are so convoluted and complicated. Snowball takes the basics of what you need to run an online auction and keeps them easy. You don't need to be incredibly tech-savvy to run this platform! It's quick and simple to set up a new event. Adding items takes minutes and editing them is just as easy. I loved the simplicity of the auction itself and that it could be run by one person short on time. Pros This software was such a blessing for our silent auction in February. I researched multiple options for our organization's first virtual auction and was blown away by how expensive everything has become. Other options are easily over $1,000, charge per "event", place strict limitations on the number of items/bidders, or charge insanely huge processing fees. Snowball was by far the most affordable choice and it offers unlimited items and bidders with a smaller processing fee. Additionally, the software fee is annual and we can use the platform as often as we want over the course of the year! We literally couldn't have met our event revenue goal if not for Snowball's affordability. Cons I'd like to see a "shopping cart" for bidders who win more than one item. We had multiple winning bidders who won more than one item and they had to pay for each thing separately. I've used auction platforms before that will take a winner's goods and put them into a cart for a quick, one-time checkout. Because we had winners with 3-5 items, a handful of them opted to send us a check for the entire amount since paying five different times was inconvenient. Being able to move the listed items would also be a great feature—we added items as they were collected/donated and then when we wanted to reorder the lineup, we had to delete every single item and re-create them to get them to appear in the order we wanted. Alternatives considered [Handbid](https://www.capterra.com/p/134456/Handbid/) [Greater Giving](https://www.capterra.com/p/127257/Event-Software/) [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Reasons for choosing Snowball Everything else was unrealistically expensive! Other platforms had limitations on the number of items you could list and you needed to pay an even higher fee to unlock more slots. I saw one credit card processing fee as high as 5% per transaction. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/151183/Pay/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.