Who Uses This Software?

Payroll Relief is a highly automated payroll processing system designed for accountants and independent payroll processors.


Average Ratings

9 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $1,495.00/year
    See pricing details
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • AccountantsWorld
  • accountantsworld.com/
  • Founded 2001
  • United States

About Payroll Relief

Designed exclusively for accountants and independent payroll providers, Payroll Relief offers a powerful cloud-based payroll processing center, so you can offer highly profitable, fully automated payroll services with zero compliance headaches. Set up Payroll Relief to automatically perform direct deposit, tax payment, tax form e-filing, and child support tasks, on time, with 100% accuracy - guaranteed. That's why 65% of our customers have seen 25% or more improvement in their payroll practice.


Payroll Relief Features

  • 401(k) Tracking
  • Benefits Management
  • Check Printing
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Reporting/Analytics
  • Self Service Portal
  • Tax Management
  • Vacation/Leave Tracking
  • W-2/1099 Preparation
  • Wage Garnishment

Payroll Relief Reviews Recently Reviewed!


We have had a very good experience with AccountantsWorld and the Payroll Relief platform.

May 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Payroll Relief is a payroll service bureau platform for processing payroll, paying taxes, and electronically filing tax forms. Many service bureau payroll systems allow you to process payroll but electronic payments and form filings have to be done outside of the system. The system is modern and flexible. We can customize our clients' accounts to their exact specifications which allows us to meet their needs more effectively.

Cons: I would like to see Payroll Relief's integration with the timekeeping and 401k services that we offer to our clients expanded upon. AccountantsWorld has developed a new API so I'm confident that new time saving features will be available to us soon.

A fully automated simple to use system that makes you look like a large payroll provider

Jul 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: A fully automated system that I can run remotely from my iPad if needed. Once payroll is finalized, nothing more to do. Direct deposits generated, tax payments scheduled, third party check/ACH payments done, reports emails to client, and complete quarterly & annual form filing.....all done for me. 24/7 access from wherever you have an internet connection. Client and employee email and text notifications

Cons: The need for a cross year detailed earnings report. The inability to work with some smaller local banks

Overall: The benefit of being able to offer payroll directly to my clients which not only creates a new profit center, but also allows me to post directly into the accounting software.

Very Good

Jun 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The program is efficient and easy to use. The program is powerful and allows our company to offer a broader base of service than other programs available to small accounting and payroll firms.

Cons: The cost of the program cuts into our profits and limits us to a small extent. The lead time on direct deposits are very tight. For a Friday payroll, the payroll must be processed by 8 pm on Tuesday. It would be nice to have until 8 pm on Wednesday.

Overall: The benefits allow the small accounting and payroll firm to compete with ADP and the larger firms. We can offer similar service at a reasonable cost.

A fully automated system that pretty much runs itself

Jul 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Fully automated, all functionality included system that allows an accounting firm look like a professional payroll company and providing all the functionality, and more

Cons: Needs 3 days to process direct deposits. If a client had an NSF then all automated tax payments are turned off and you must make all ACH payments manually

Overall: New profit center and integration with accounting system

Wonderful! Allows us to offer payroll on a level that we could not before.

Jul 07, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use. Access to all states for processing. Integration with Accounting Power is great! Payrolls are simple and easy to run.

Cons: Lacking in reporting to local tax authorities and various state unemployment agencies. Setup is time consuming.

Overall: Ease of use. Timely updating. Quick processing of payrolls.

Great payroll software with lots of automation

Feb 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love all the automation with the payroll taxes. Almost all of the taxes are taken care of monthly, quarterly, and annually without me having to do anything extra.

Cons: It can take a while to learn everything about it, and the search feature often doesn't help me find what I need.

Very user friendly!

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The practice I work for uses this software for our payroll. I log in to my employee portal about twice a month to look at my check stubs, view my remaining PTO, ets. It is very easy to navigate the employee portal!

Cons: I have been a user of the employee portal for over 5 years now and I have never had any issues with this aspect of the software!

They are not responsive and the software appears to be unstable.

Oct 12, 2018
2/5
Overall

4 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: It appeared to be fairly easy to use, but pray you don't run into an issue. Because you will get no help, waiting 6 weeks for a resolution on various issues getting the same garbage from different people, who then promised to call back. And forget trying to escalate your complaint, the higher ups simply cant be bothered.

Cons: It seems unstable and no one there seems to know how to fix it.

Overall: I am completely unsatisfied, they are horrible!

Unable to fix their own issues...

Nov 20, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: * Does Payroll

* Web interface

* Phone App (when you can log into it)

Cons: * Phone App doesn't remember an of the user information, even though they have a remember user switch on the login screen

* None existent customer support

Overall: Works for most employees, but have 1 employee who can't login to the web app. Not on their phone or someone elses. Have verified that the all the information is correct, but can't get in. Payroll Relief has no ideas why. I haven't seen the web portal fail for any employees though, so there's still that going for it.