# Payroll Relief Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Payroll Relief Software - reviews, pricing plans, popular comparisons to other Payroll products and more.

Source: https://www.capterra.com/p/151189/Payroll-Relief

---

# 

 Payroll Relief Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Payroll Relief

## What is Payroll Relief?

Designed exclusively for accountants and independent payroll providers, Payroll Relief offers a powerful cloud-based payroll processing center, so you can offer highly profitable, fully automated payroll services with zero compliance headaches. Set up Payroll Relief to automatically perform direct deposit, tax payment, tax form e-filing, and child support tasks, on time, with 100% accuracy - guaranteed. That's why 65% of our customers have seen 25% or more improvement in their payroll practice.

## What is Payroll Relief used for?

[Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)

Overall rating

Based on 41 user reviews

Reviews sentiment

Positive

56%

Neutral

17%

Negative

27%

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Payroll Relief

3.5 (41)

VS.

[4.9 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

Contact vendor

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (41)

Ease Of Use

4.8 (4,263)

Value For Money

3.4 (41)

Value For Money

4.7 (3,915)

Customer Service

3.4 (41)

Customer Service

4.7 (4,017)

## Payroll Relief alternatives

Highest Rated

[4.9 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

[4.6 (4,190)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/151189/Payroll-Relief/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Self Service Portal

3.3 (17)

58.82% of 17 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Payroll Reporting

3.6 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Tax Compliance

3.1 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Direct Deposit

3.6 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Digitally deposit correct payroll amounts into individual employee's bank accounts

W-2 Preparation

3.8 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Automatically create and distribute W-2/1099 tax forms to employees.

Multi-State

2.6 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Pay employees in multiple states with correct tax deduction amounts in each

Payroll Relief 44 features

Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)

Track 401(k) participant contributions and employer match

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatic update of information / software

Software's ability to perform similar action on multiple similar files simultaneously

Track and manage schedules and meetings via an integrated calendar

Print paychecks issued to confirm payment of wages or salary

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Digitally deposit correct payroll amounts into individual employee's bank accounts

Store, manage, and track all electronic documents in a centralized location

Electronic storage of staff/employee contact information and job status in a centralized repository

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Gateway through which employees can access the system

Software specialized for accountants and accounting firms

Compatible with mobile devices

Access software remotely via mobile devices

Pay employees in multiple states with correct tax deduction amounts in each

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Manage employee salary processes, data, taxes, and records administration efficiently

Delegate payroll processing to third party vendors

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Online portal through which end users can access the system, manage tasks, or obtain information

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Measure and track time including hours worked and paid time off (PTO)

Request, track, and manage time off requests and vacation time

Automatically create and distribute W-2/1099 tax forms to employees.

Automatically subtract garnishments from wages

Get Advice

We can help you find the software with the features you need.

Features

3.5 (41)

3.5

Based on 41 reviews

## Pricing

Value for money

3.4 (41)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.4 (41)

3.4

Based on 41 reviews

## Integrations

[

QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[

Time and Attendance](https://www.capterra.com/p/73196/Zeus-Time-and-Attendance/)[

Sage 50cloud Payroll](https://www.capterra.com/p/233316/Sage-50cloud-Payroll/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.4 (41)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.4 (41)

3.4

Based on 41 reviews

## User reviews

Overall rating

3.5

Based on 41 reviews

Filter by rating

5(18)

4(5)

3(7)

2(3)

1(8)

Mentioned topic

Sorted by most recent

SR

Sam R.

Practice Manager

Veterinary

### "Don't Do It "

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 24, 2026

Terrible. I would never recommend anyone utilize this service if you want to have a smooth payroll process and get actual customer service.

Pros

The button to send employees a link to sign up for their own portal access actually works unlike the last software program.

Cons

Customer service is non existent. Good luck getting ahold of your payroll analyst or their direct report. The way they handled the transition to the new software was atrocious. The new software is still not very good. Not worth the stress they caused by changing everything at the last minute, right before the end of the year. No training on the new software, just "here is the link and good luck".

Switched from

[Thomas](https://www.capterra.com/p/86368/Thomas-Assessments/)

Forced by IRIS the payroll company to switch to this system

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

[Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reasons for choosing Payroll Relief

I did not choose them, we were forced to switch by IRIS

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LT

Luka T.

Payroll manager

Accounting

### "Great tool for small business owners "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2025

overall it has been great and it pretty easy to navigate. Love the cloud cabinet which it makes easier for employers to access to their reports and forms

Pros

Very simple and easy to setup the account for small business owners. Great tool and workflow friendly.

Cons

When you process payroll the earliest the employees can receive the amount is in two days. It would be better if it could only take 1 day.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Mitchell S.

Owner

Accounting

### "Does an okay job, but watch out for price increases"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

July 16, 2025

It works for it's intended purpose. I've used it successfully for a couple of years now and don't have very many complaints, so it's doing it's job. But the company keeps increasing prices each year (this year a 7% increase after 10% last year) without adjusting any features, and it's a pretty expensive product to begin with. That being said, I'm comfortable enough with it that it's hard to change.

Pros

It's easy to scale the number of clients you have in Payroll Relief without adding a huge administrative burden. There are a decent amount of automatic filing options to make it easier.

Cons

It takes a while to get comfortable using the product, and there's very little customization with the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WS

Wayne S.

President

Accounting

### "STAY AWAY.."

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

October 14, 2024

Smooth sales people. Promise the moon but deliver nothing

Pros

Seems to work for a SIMPLE payroll with not many people

Cons

Lack of service, can't seem to handle complicated payrolls. They take your money and WILL NOT give it back when you decide to move on. They claim they don't have a refund policy. They bill by the number of checks projected to use for a one year period...but you didn't use them and they still won't refund your money. STAY AWAY FROM THIS COMPANY

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

900 numbers. QB can not handle them for reporting purposes

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GS

Greg S.

President

Accounting

### "Proceed with Caution"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

August 2, 2024

It was good at first, but it kept worsening over time.

Pros

Easy to use and navigate. Always for decent configuration for complicated payrolls.

Cons

The price keeps going up, and there are very last-minute notifications, many times on 15-day notice with no time to communicate an adjustment to client pricing. There are no new features or additional value to justify the increased pricing. Their competitors are almost the exact same cost with a lot more value, better accuracy, and files/pays all government jurisdictions. It doesn't file or pay all taxes (local specifically). Customer service is subpar, and there are more and more errors that keep occurring. Lastly, Payroll Relief places everything on the firm's shoulders. If they mess up, the firm has to pay. We are switching away to another software.

Switched from

[Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)

It's similar to Payroll Relief but provides all the missing features. Plus, they take financial responsibility for errors they make and if the client bounces anything.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JV

Justine V.

Operations Manager

Accounting

### "DO NOT USE PRR"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 29, 2024

I've spent so much extra time fixing errors caused by this software, attempting to get penalties abated, and dealing with their horrible support. There team is rude. They close cases without completing them. Support does NOT return calls and they take no accountability for the softwares errors. The system is not properly paying taxes but does not notify you that there is an underpaid amount, instead it just marks it paid when it is not. DO NOT USE

Pros

The cost was reasonable but you get what you pay for.

Cons

The support is HORRIBLE. Issues with returns being filed on time and accurately. Not taking responsibility for the software's mistakes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GT

Gavin T.

CPA

Accounting

### "Great for Simple Payroll Clients"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 8, 2022

Overall Payroll Relief has been a great tool for our office. We have numerous clients whose only employees are the owners who are paid on salary. Being able to set up these clients and then process them all in bulk allows us to provide payroll for many more clients than if we were running them through QuickBooks or another service where we had to individually process each client.

Pros

The best part of this software is the ability to quickly process payroll for multiple clients and keep track of when payroll needs to be processed for each client.

Cons

The processing time for direct deposit is longer than it is for other services that are available. The shortest processing time is 2 business days which requires verifying the bank account with an online login. The requirement to wire funds to them when a direct deposit withdrawal is rejected due to insufficient funds is also cumbersome.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RP

Raj P.

Accountnat

Accounting

### "not phone help at all"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 31, 2022

very poorly describe what to do and no help from phone.i have just wasted $2100.00

Pros

Software does not provide help at all. and it is very poorly design.payrolls should be very simple but this software make it very difficult

Cons

all of it.very poorly describe what to do and no help from phone.i have just wasted $2100.00

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

price but i think i made a big mistake

Reasons for choosing Payroll Relief

price but it was big mistake

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LH

Lisa H.

President

Accounting

### "Accountants and Bookkeepers - DO NOT PURCHASE THIS SOFTWARE"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 8, 2022

I tried to ask them to refund even a small portion of the fees I prepaid as I had to transfer the majority of my clients over to QuickBooks Online Payroll to ease my clients minds. They refused and eventually stopped responding to my emails. I'm now using the software with a few very simple clients payrolls to try and utilize and recoup some of the money I paid, but there's no way I can put a larger client or one with complicated payroll on the software as I don't have the time to babysit the tax deductions and reporting features. One of my clients also just realized that they withdrew funds for one of the employees payroll which was to be direct deposited to their account, however, the direct deposit didn't show up. I contacted their support team to find out if there was a way we could trace the funds, they said no that they don't have access to that since they are no longer a client and then disconnected the chat on me. I just don't understand how it's possible that they don't have record of a payroll that happened just over a month ago. Their customer service is horrible and you can't get in touch with anyone higher up to escalate the situation. I would absolutely not recommend this software to anyone unless you want to invite stress into your life, the savings is not worth it.

Pros

The price could have been very affordable, however, I had to cancel my service due to errors within the software and they wouldn't refund my money.

Cons

I transferred about 25 of my client's payroll over to their software from Intuit Online Payroll. After the transfer we realized that the state of Utah withholdings weren't included on their calculations or payroll reports. I contacted them and let them know that and they had no answers for me and left me hanging for days. In the meantime, I had to explain to my clients the errors and this made them very uneasy about using the software, and understandably so, as calculating taxes and reporting should be the basics of a payroll software. Due to the fact that I had upcoming payrolls, (and I had no answers from support at this point) I had to make the decision to switch to another payroll software to keep everything running for my clients. At the point that this happened I was just over my initial 30 days to cancel and they would offer no refund or even partial refund of the $6000 I had to prepay.

Alternatives considered

[Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)

Reasons for choosing Payroll Relief

Pricing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PM

Paul M.

President

Accounting

### "Works for me"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 28, 2022

Overall I'm happy with the software. I have also had an Accountants World website for 25+ years.

Pros

Robust features at a reasonable price. No software is perfect. I had PayCycle, which was simple and dependable. But Intuit messed that up. This software provides additional features, but is not as dependable as PayCycle.

Cons

There is a learning curve because the software does have its quirks.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/151189/Payroll-Relief/reviews/)

Popular comparisons

[Deel vs Payroll Relief](https://www.capterra.com/compare/151189-205015/Payroll-Relief-vs-Deel) 

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