--- title: "Ucraft Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Ucraft the right Landing Page solution for you? Explore 116 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/151212/ucraft/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-30" --- Ucraft 4.6 (116) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of Ucraft Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews HG Hrachya G CEOMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “Easy to implement. “ January 28, 2023 AB Alexandre B Marketing DirectorEntertainment, 2 - 10 employeesUsed the software for: More than 2 years. “I am super frustrated as my website is down from time to time "due to migration" and the team is "sorry for the inconvenience" but does not do anything, do not tell me in advance when this will happen“ June 2, 2021 ku kali u FreelancerDesign, Self-employedUsed the software for: Less than 6 months. “Honestly, it is enjoyable because it looks much simple.“ June 4, 2021 ## Showing most helpful reviews Showing 1-25 of 116 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Illustrator Used the software for: Less than 1 year ### "Good price for a lot of feature and a solid customer service." July 31, 2019 4.0 Pros \- Price - Easy to use - A lot of features - Customer service is quick to answer AND to resolve problems Cons One con, the multiplangual feature on the shop part is clunky an dnot fully integrated (you can't translate product title for example...0o). Too bad because on the website or blog part it works great ! Review Source Shane J. Owner Used the software for: 1-3 years ### "Ucraft power user" August 7, 2019 4.0 8/10 Pros I enjoy how easy Ucraft makes it easy to design a professional and respectable looking website. I also think it's fun to change things around from time to time. Cons At times, Ucraft can be a bit buggy. Sometimes the blocks, elements, fonts, or otherwise any component might not save correctly or otherwise become misconfigured without due cause. This makes me have to log back in and correct the error. Review Source R Reviewer Business Owner Used the software for: Less than 1 year ### "Good software, but be aware that it glitchy - " July 13, 2020 3.0 It's been decent. I do like how the websites look once you manage to build them. Help desk people are nice, although the quality of help you get varies with the person, but most are fairly knowledgeable. They are respectful to you. Pros It creates a lovely looking website. The help desk people are pretty nice, and most of them know the software. It is inexpensive. Cons It can be glitchy. (1) The Undo function doesn't work, and sometimes, things will just poof! disappear. I reported these things, and the help desk tries something on their end, and it works for them. However, undo does not and has worked for me personally. Also, like I said sometimes things don't save. (2) If you are a services organization like I am, you cannot use their cart (at least with Paypal I haven't checked the others) because they only designate purchases as PRODUCTS not SERVICES. You cannot specify Services. So when payments go through it throws a flag at Paypal where in you are required to provide an invoice showing the PRODUCTS purchased. Which of course you can't do, because you are providing services ... anyhow it turned into a nightmare. At this point in time, Ucraft does not seem to intend to fix this. So, if you are a services industry, you might want to avoid using their cart. (3) There are no learning videos. The help documentation is decent, but they seriously need training videos because the software is not easily intuitive. Once you get the hang of it you are okay, but there are setbacks in learning that could be overcome more easily through video training series. Review Source R Reviewer Founder and CEO Used the software for: Less than 1 year ### "An easy, Hassle Free and Scalable way to make a website" August 12, 2019 5.0 I love it. As a CEO, running the marketing and product division, I can rest assured I don’t have to hire a development team or spend hours coding on getting it just right. Just type in what I need to and its update live in minutes. Pros I love ucraft. It is the simplest website builder, where you can drag and drop and build almost any kind of site you want. I particularly love the blocks feature, where you can make your own templates and reuse them on the website. I love how you can add fonts and customize the website to your liking. Super intuitive and saves hours of programming. The customer support is awesome! I feel like I waste their time, but they are super nice people that feel like family, ready to help at all times. I don’t mean to bother them, because I know they must be bombarded a lot, but I sure would love to string up a great conversation with them every now and then :) Get ucraft for this alone! Cons So, some of the layout problems do arise. You need to do a lot of work redesigning for mobile and tablet. Which is a time drag. It is difficult to add a vertical space dividers, and really customize the column width for the website. In some ways, the super intuitive and dragability makes it hard to get it just right. The template is very difficult to switch. Haven’t been able to do it to be frank. The ucraft team is extremely talented and they will figure it out! Review Source R Reviewer Photographer & Retoucher Used the software for: Less than 1 year ### "Great for getting going " August 8, 2019 4.0 It’s been a smooth set up with lots of support from the instant chat. There was some issue with the security which meant my site was down but they fixed it really quickly. I would like more flexibility and design choice options but it does work for what I wanted! Pros Love the shop feature! It’s fab ucraft does take from any sales. The instant messaging for help is fantastic, I would have been lost with out it. It’s really affordable too which helps so much while starting up my business Cons I find the SEO side and getting people to my site organically is difficult. Would be nice to have a few more features like an Instagram feed similar to the Facebook one but both to be able to customise how it looks (maybe you can I’ve not been able to) More flexibility on customising how the contact form looks would be nicer. More templates to choose from would be good. Found most to be too similar Review Source R Reviewer Photographer Used the software for: Less than 1 year ### "A solid program for anyone that needs a simpel website." August 9, 2019 4.0 Its a great website builder for someone that just wants a website to show there business or to give information to an guest. However if your looking for a website to host an web-shop or something related to having accounts and interaction i would look for something more complete with more advanced options. Pros I love how easy it was for me to set up the pages and connect my already bought domain. The page builder took a couple of minutes to figure out but after that it was easier than most alternative website builders i used before. Cons The lack of interactive features, Stuff like adding a working forum or a place for people to write an review are not a feature. Review Source R Reviewer Life Coach Used the software for: Less than 1 year ### "Beautiful Templates" August 19, 2019 4.0 The only complaint that I have is with customer service. They don't take the time to answer questions accurately(they just reply with a generic email). I have to email them more than twice in order to get some sort of a resolution. Im still waiting on a reply to an issue that I had 3 weeks ago! I would like to recommend Ucraft to more people however, I know that the lack of quality when it comes to customer service is going to be an issue. Pros Ucraft has very beautiful and innovative templates that definitely stand out from the rest. The features and prices are great. Cons The software is great, I have no complaints. Review Source R Reviewer Photographer Used the software for: Less than 1 year ### "One of the best website builders, that allows you to connect a domain for free!" August 19, 2019 5.0 Pros May favorite part about the software is that, unlike most other website builders, you can add your own domain name for free. The other benefit is that you have so many options for things to add to your website that other websites skip out on in the free version. Customer support is also great and you get to speak to a real person instead of a bot. Cons I didn't like that on the free version, certain important features were lacking. I was unable to put in my social links using the social links tool unless I paid. I also didn't like that if you are using a free trial, you can only upgrade the website to a paid plan once the trail wears off, meaning I had to rebuild my site from scratch using the free plan as I had accidentally built it using a trial plan. Review Source VR Verified Reviewer Art Director Used the software for: 1-3 years ### "Super advanced builder" May 28, 2019 4.0 Ucraft is a good and reliable tool, to creates everything from landing pages to blogs to big ecommerce shops. Pros Almost endless editing possibilities, with strong focus on SEO. Multi page advanced website building and region / language swithcher. Works nice with uploaded fonts. Cons Minor visual bugs, and mobile editing possibilities. Lack of visual functionality on some features like "bluring" or "drop shadow" Review Source VR Verified Reviewer CoFounder Used the software for: Less than 1 year ### "Between Website and Landing Page" July 31, 2019 4.0 Pros This is a very good product to create a company website to display your service, product and team. It's very easy to use, with great functionalities such as block animation, custom html block to embed third party tools. Recently, I create in one day an english version only by cloning and translating my french sentences. And last but not least, a very good customer support, the tiny problem I had, was resolved by Ucraft Team very quickly. Cons Nothing to say right now :) I hope it will be still the same in the next month Review Source R Reviewer Entrepreneur Used the software for: Less than 1 year ### "Great site builder and host!!" August 9, 2019 4.0 Great. Easy. Useable templates. Good e-commerce options. Pros Easy feature set up and good looking options Cons Hard to discover tools to change individual page features. Review Source R Reviewer Freelance artist/illustrator Used the software for: Less than 1 year ### "Ucraft is the PERFECT free web host, with stellar customer service & TONS of high quality features!" January 30, 2019 5.0 I was so blown away by the customer service. Even on a Sunday I got a response in a few minutes, and my representative answered all my questions and was very attentive to the chat. They even sent my question straight to the development team to get an answer for me. I really felt taken care of. Plus the quality of the free plan is unbelievable in my opinion. I can see a ton more features available under paid plans, but for someone needing a small and simple site for personal use, the free plan goes above and beyond. I would wholeheartedly recommend Ucraft to anyone needing a web host, especially artists! Pros I am an artist making a simple portfolio site of my artworks. First, I am so pleased that you can connect your previously-bought domain name to your website even under the free plan. That was the biggest selling point for me at first. They even give you SSL for security at no charge, which gave me peace of mind! The range of themes and customization feels almost unlimited, especially if you know some coding and can provide your own graphics. You can adjust the site to look exactly how you want, and Ucraft is powerful enough to make it look great across different browsers and devices for you. Ucraft's free plan puts a small, unintrusive ad for Ucraft on your website, which is simple and classy and doesn't clash with the site at all, so it doesn't bother me at all. Cons I found out that the first template you pick under the free plan actually locks in a favicon unique to that theme. Even if you change the overall theme later, the first theme's favicon will always be on the browser window and won't match your site. So keep that in mind. Also it takes a little while to get used to the interface and functions. Review Source R Reviewer Co-Founder Used the software for: Less than 1 year ### "Great website, easy to use, value for money" August 6, 2019 5.0 Overall I like using ucraft. It is easy to learn to navigate and use. The cost is reasonable and provides the basic functionalities we are looking for as a growing small business. I look forward to seeing them expand and improve their software. Pros Easy to use, provides all the basic functionalities needed for an online website / store. It is one of the most value for money options out there. Cons It isn't a popular software, so some other external apps don't integrate well with it. It doesn't offer as much functionality for an online shop as some others offer. Customer service used to be very responsive, but in the last few months have been a lot slower at getting back and not always addressing questions. Review Source R Reviewer Founder/Lead investigator Used the software for: Less than 1 year ### "Accessible, beautiful websites that are easy to build and maintain!" August 13, 2019 5.0 Overall, a very satisfactory experience. I am very happy with the support team who have been very helpful as well. Pros Once I learned how to use the software, it was super easy to build and design a beautiful website, and once built, really easy to maintain and update. If you have trouble with the software the support team and instructional videos make it much easier to learn. And the cost if super affordable! I have been very happy with it! Cons The only real negative for me is that the software works with so few internet browsers. If you don't have one of a very few browsers, the software will not load and is unavailable to you, which means for me that I can only use it on one of my two computers. I am very selective of which browsers I choose to use and this software forces me to use one I do not like. SO I would like to see more compatibility in that area. Review Source R Reviewer Used the software for: Less than 1 year ### "Intuitive, Simple, and Beautiful" November 30, 2016 5.0 1\. Free landing page website! I used this features for a while and the features are good enough to do what I wanted it to do. It's also free to connect a domain to the website, making it way better than other 'free' website builders. The pop up "website build with ucraft" is very small and not obtrusive when compared to other builders. 2. Editing a website is super easy 3. Support team! They are absolutely amazinggg. They are friendly and will always help out if you have any questions! The chat support system is also very well integrated so it's really easy to ask for help! This is probably the most important thing for me and it has made my overall experience so much better! 4. Website designs and templates are beautiful. There are so many different templates that you can use! Even if none seems to fit your website design philosophy, you can design the website from scratch. btw check out my website if you want proof on how pretty the websites are! ngbrando.ucraft.com #shamelesspromo Pros ^^ Cons ^^ Review Source AK Andrija K. Customer Success Manager Used the software for: Less than 1 year ### "Excellent product !" May 22, 2019 5.0 Excellent service and a product. Would recommend to literally anyone looking to build sites/ecomm platforms effortlessly. Pros Outrageously committed and responsive customer support and a very good product. 5 stars for these guys all the way! Cons UI gets clunky at times and still has room for improvement. Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Best online tool. Quick & Efficient and easy to use. Made my own company double its revenue." May 3, 2017 5.0 Efficiency and rapidity in building websites Pros Its easiness. You get a few templates to start with and you can add as many pages as you want. It's easy to connect to your domain and the support team is amazingly good. The real time update is also great when working remote with your client. Cons Not enough blocks and templates (have to use a lot of imagination to customize blocks). I wish I could have a special deal after purchasing so many different products. I hope the affiliation will bring some revenue. Review Source R Reviewer Technical Director Used the software for: Less than 1 year ### "Amazing alternative to SquareSpace!" July 31, 2019 4.0 Pros I really enjoy how user friendly the functionality is, as well as how economic the pricing system is. Cons I wish there was an option to upload larger image file sizes for photography or design portfolios. Review Source R Reviewer Creator Used the software for: Less than 1 year ### "It’s worth it but..." October 1, 2019 5.0 Pros \- Ease Of Use - Great Support Staff - Great Prices - Good Seller Market Cons \- Not Enough Features - Not Enough Functionally - Needs To Add More Design Capability - Needs To Add More Templates - Needs To Update Their Website Review Source R Reviewer Branding Advocate Used the software for: Less than 1 year ### "Nice website builder with free plan to kickstart your next project or campaign!" November 5, 2016 5.0 Ucraft is perfect for those who wants to start a small project for their startup. First it gives a free plan to create a 1 page website absolutely for free. You can then even connect your domain for absolutely free, which makes ucraft out of the competition. I have looked for this kind of solution and realized that it is only ucraft who provides us with this! Also everything is working fine and seamless with great UI and UX. The only problem is that it is rather new to the market and it is not integrated with a lot of other softwares yet, but the support guys, who are very friendly btw, claim that they are integrating ucraft with Shopify, DesignBold, and more in the near future! Pros Has got a lot of free tools and is very easy to use for non-technical people Cons Lack of integrations! Review Source R Reviewer Business owner Used the software for: Less than 1 year ### "Great and easy to use" August 7, 2019 5.0 Great overall experience Pros User friendly and best price for its features Cons Integrated shipping not yet available for hosting Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Very User Friendly" March 12, 2020 5.0 U-craft has been great in helping me formalize my online business though setting up my online store. Pros I like how easy it is for someone with no knowledge of coding to use. Cons I have not faced any issues that are worth mentioning Review Source R Reviewer ### "I found MY builder!" November 30, 2016 5.0 In the last Month I was testing a lot builders for creating stunning Websites in less time. I am a freelancer and Webdesign is one thing I do for clients. With ucraft I found a builder which make it possible for me to be fast from the first Mockup to the ready website. It boosts my workflow. Its realy a builder which is easy to use AND with which you can make stunning websites. So I found MY Builder! By the way the Support is unbelievable fast and very helpful! Review Source Classic Clean C. OWNER Used the software for: I used a free trial ### "COMPLICATED PROCESS" May 22, 2019 5.0 I WAS TRYING TO CREATE MY WEBSITE AND WAS IN ONE CONFUSING ISSUE AFTER ANOTHER! BUT I'M SO STUBBORN I WOULDN'T LET IT BEAT ME! BUT TRUST ME! OTHER'S WERE NOT THAT STUBBORN. I HEARD THIS SITE WAS DIFFICULT BUT TRIED IT ANY! YOUR CSR'S ON CHAT WERE GREAT! THEY HELD MY HAND THRU THE PROCESS! IF IT WASN'T FOR THEM I WOULD NOT HAVE CONTINUED! Pros CREATED A VERY NICE PRODUCT! THAT'S IT! Cons IT WAS CONFUSING AND DIFFICULT TO USE FOR THOSE OF US WHOM ARE NOT "TECHY"! I SPENT A WEEK OF MY 14DAY-TRIAL TRYING TO PUT MY WEBSITE TOGETHER! there SHOULD BE MORE DESCRIPTIONS ON THE PROCESS & WHAT THE DIFFERENT ITEMS ACTUALLY DO OR HELP DEVELOP ON YOUR WEBSITE THAT YOU'RE CREATING! Review Source R Reviewer President Used the software for: Less than 1 year ### "Great service" July 31, 2019 5.0 Pros I've been using uCraft for a while now and can confirm it is very easy to use and very well spent for money and time! Cons There isn't custom forums for the website but that's understandable Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.