--- title: "Plumbr Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Plumbr Software - reviews, pricing plans, popular comparisons to other Website Monitoring products and more." source_url: "https://www.capterra.com/p/151215/Plumbr/" page_type: "product" language: "en" --- # Plumbr Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Plumbr ## What is Plumbr? Plumbr tells you exactly what your website users are experiencing. Track all user interactions to understand where and why errors occur and gain access to valuable performance and availability metrics. Get alerted to every error with an impact and root-cause analysis to stay in control. Plumbr RUM integrates with your DevOps toolchain and with Plumbr APM to deliver a holistic view of your application's health. ## What is Plumbr used for? [Bug Tracking](https://www.capterra.com/bug-tracking-software/)[Website Monitoring](https://www.capterra.com/website-monitoring-software/)[Application Performance Management](https://www.capterra.com/application-performance-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $499 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Plumbr?[Manage this product listing](https://www.g2.com/products/plumbr-plumbr/claim_requests/new?auto=true) ## Plumbr Overview Updated September 2026 AI summary Plumbr provides cloud-based website monitoring, application performance management, and bug tracking for organizations of all sizes. It offers real-time monitoring, alerts, availability testing, and uptime reporting, while also supporting incident and issue management. Additional features include transaction and server monitoring, an API, and visitor tracking, helping teams maintain and improve the reliability of their online services. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Plumbr 4.6 (11) VS. [4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price $499 Per Feature, Per Month Starting Price $10 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (11) Ease Of Use 4.6 (14,532) Value For Money 4.2 (9) Value For Money 4.5 (9,923) Customer Service 4.8 (8) Customer Service 4.5 (9,679) ## Plumbr alternatives [Jira](https://www.capterra.com/p/19319/JIRA/) [4.4 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/19319/JIRA/) Highest Rated [GitHub](https://www.capterra.com/p/129067/GitHub/) [4.8 (6,206)](https://www.capterra.com/p/129067/GitHub/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/129067/GitHub/) [TestMu AI](https://www.capterra.com/p/170732/testmu-ai/) [4.6 (547)](https://www.capterra.com/p/170732/testmu-ai/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170732/testmu-ai/) [New Relic](https://www.capterra.com/p/118128/New-Relic/) [4.5 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/118128/New-Relic/) [View all alternatives](https://www.capterra.com/p/151215/Plumbr/alternatives/) ## FAQs about Plumbr Overview ### Which roles and teams benefit most from Plumbr? Plumbr benefits software engineers, technical leads, DevOps teams, and solutions architects who need to diagnose Java application performance issues, trace memory leaks, and speed root-cause analysis. Product owners, project managers, and technology executives use it to improve application reliability, reduce downtime, and support better planning for customer-facing systems. Answer based on 11 reviews Overview ### What company size and specific industries is Plumbr built for? Plumbr is designed for medium and large companies that run applications on the Java Virtual Machine. It is suited for organizations that need to monitor and understand application user experience in Java-based environments, rather than for small businesses or industry-specific use cases. Features and Usability ### What are the key features of Plumbr? Plumbr offers monitoring and diagnostics features including real-time monitoring, server monitoring, transaction monitoring, and availability testing. It also includes alerting and status tracking, plus audit trail, event logs, root cause analysis, and full transaction diagnostics for incident management, issue tracking, and performance metrics. Integrations ### Which third-party tools and platforms does Plumbr integrate with? Plumbr integrates with 3 third-party platforms: Nagios XI, PagerDuty, and Zabbix. These integrations cover monitoring and incident response tools, giving Plumbr connection points for infrastructure oversight and alert handling. Getting Started and Support ### What training and onboarding options does Plumbr offer? Plumbr provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup, while documentation and videos offer written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does Plumbr offer? Plumbr provides email/help desk support, a FAQ/forum, a knowledge base, phone support, and chat. No reviewer feedback about support is available here, so user experience details such as response times, helpfulness, or common issues cannot be confirmed from the provided data. ## Features AI summary Based on 1,850 Website Monitoring reviews Not all Website Monitoring products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Real-Time Notifications** (**60%** of reviewers rated this feature as critical) - **Server Monitoring** (**59%**) - **Alerts/Notifications** (**62%**) Plumbr includes **Server Monitoring** and **Alerts/Notifications**, giving teams visibility into infrastructure health and a way to respond quickly when issues arise. However, it does not include **Real-Time Notifications**. Instead, it offers **Real-Time Monitoring** (**59%**) and **Uptime Reporting** (**51%**), which help businesses track system status continuously and review availability trends over time, allowing teams to catch performance problems earlier and maintain more reliable website operations. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Audit Trail A record of all activities within the system, including user access, changes made, etc. Availability Testing Test the availability of websites and/or browsers Plumbr 26 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Availability Testing: Test the availability of websites and/or browsers - Backlog Management: The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. - Bug Tracking: Monitor and track bugs and issues in the system. - Data Retention: Store bug tracking data for an appropriate and useful amount of time. - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Incident Management: Manage and track all disruptions and incidents - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Issue Tracking: Record and follow the progress of every issue - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Prioritization: Arrange tasks based on the level of priority or urgency - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Root Cause Analysis: Identify and analyse the reasons behind accidents - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Status Tracking: Track the status over time for a request, process, asset, or transaction - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - Visitor Tracking: Track visitors and purpose of visits - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.5 (11) 4.5 Based on 11 reviews ## Pricing Value for money 4.2 (9) Free Trial Free Version Basic $499.00 Per Feature,Per Month Value for money 4.2 (9) 4.2 Based on 9 reviews ## Integrations [ PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[ Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[ Nagios XI](https://www.capterra.com/p/152793/Nagios-XI/) ## Support, customer service and training options Customer Service 4.8 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (8) 4.8 Based on 8 reviews ## User reviews Overall rating 4.6 Based on 11 reviews Filter by rating 5(7) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Benjamin V. Lead Software Engineer Media Production ### "Easy setup and immediate ROI" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2019 We were able to solve some major performance issues and hidden exceptions. Also we found some issues we could not see in our logs. The help from the support was amazing and fast when we had a question. Pros It was setup within a couple of minutes. Not much later we started to get the first results and were able to create the first tickets to improve our customer experience and performance. Cons Currently not many languages are supported but this is something which as seems in newsletters will be changed soon. Alternatives considered [Dynatrace](https://www.capterra.com/p/81932/Dynatrace/) [XRebel](https://www.capterra.com/p/150351/XRebel/) [Retrace by Netreo](https://www.capterra.com/p/143468/Stackify-Retrace/) [AppDynamics](https://www.capterra.com/p/226975/AppDynamics/) Reasons for choosing Plumbr It covered all our needs and cases we wanted to get visibility. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JB Jonny B. Senior Software Developer Transportation/Trucking/Railroad ### "Exposing bottlenecks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 21, 2019 Pros It is easy to setup and easy to customize if needed. The reports exposes the most relevant information from start. No need to construct any reports of your own. Cons Sometimes hard to drill down to root cause. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MC Mark C. Managing Director Internet ### "A solid tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 18, 2019 Overall a good experience, it is a solid product, with good support. The new licensing format has put it out of reach for more than basic use. Pros Provides insights to be able to troubleshoot issues that would otherwise be more difficult. Cons Unless you go with very expensive options, different setups can be a bit pedantic. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AG Abhinav G. Technical Lead Information Technology and Services ### "Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 18, 2019 Pros Warnings & Alerts for any unusual behaviour Cons Warning content in the mail can be more intuitive Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PF Pablo F. DevOps Engineer Computer Software ### "Very easy to use and set up" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 18, 2019 It's helping us identify issues in our Java application really fast Pros Ease of configuration, it's really really simple to get going in addition the user interface is very friendly and simple. Cons Support via chat wasn't as fast, however, they eventually replied. Nonetheless, the documentation was really good. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AS Anton S. Project manager Transportation/Trucking/Railroad ### "Using Plumbr" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 18, 2019 We had issues with an overloaded application which caused disruption to business services. The crashes were very frequent and had a big impact on our reputation. The aim was to get the application stable again. We did not have any problems for 2,5 years and the problems arrived suddenly. Pros Easy of use in detection of errors - it is visually easy to detect any anomalies in the behaviour of our application. Thank to Plumbr we found most costly interactions and managed to stabilize the environment. Cons It is based on java - nowadays we are using plenty of different technologies alltogether. Alternatives considered [Dynatrace](https://www.capterra.com/p/81932/Dynatrace/) Reasons for choosing Plumbr Dynatrace agent caused some issues with the database and our Docker containers did not start. It was not possible to use the software due to instability. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User Developer Security and Investigations ### "A great tool to replace/enhance manual debugging/testing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 18, 2019 It's been ok. The only limitation I see is that the payment plan is based on api calls, and often we manage to cap these in a couple of days for our bigger servers; so rather than using it live like it was the original plan, we use it on our testing environment. Pros The bottlenecks summary and the error report. Cons The payment model is not suitable for large scale developments. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. HH Helen H. Customer Support Specialist Information Technology and Services ### "Great tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 18, 2019 Great Pros Easy to use, lot of information about errors and time used Cons Not a fun of the new dashboard - can't filter application and API, or i just don't know Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DD Dan D. Solutions Architect Computer Software ### "Don't try Plumbing yourself!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2019 Pros Very easy to install and configure. Worked easily in a micro services environment. I also like that when used along with the browser agent the UI provides a great summary of user experience rather than just low level details of where your code is slowing down - but if provides that level of detail as well. Yes you can instrument your own code and provide the level of detail that Plumbr provides - but why would you! Cons Nothing really comes to mind as a negative when it comes to Plumbr Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AA Adrian A. Product Owner Customer Applications Team Insurance ### "Fix the important issues first!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 27, 2019 Pros Plumbr allows you to see how many of your users are affected by a bug or a slow api, so that you can tackle the important issues first. Plumbr drastically reduces the time spent on analyzing bugs. Alerting via Slack works great for our team! Overall a great tool for monitoring complex web applications. Cons It takes some time to get used to the user interface but support is very helpful to you started. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/151215/Plumbr/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.