# Plumbr Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Plumbr Software - reviews, pricing plans, popular comparisons to other Website Monitoring products and more.

Source: https://www.capterra.com/p/151215/Plumbr

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# 

 Plumbr Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Plumbr

## What is Plumbr?

Plumbr tells you exactly what your website users are experiencing. Track all user interactions to understand where and why errors occur and gain access to valuable performance and availability metrics. Get alerted to every error with an impact and root-cause analysis to stay in control. Plumbr RUM integrates with your DevOps toolchain and with Plumbr APM to deliver a holistic view of your application's health.

## What is Plumbr used for?

[Bug Tracking](https://www.capterra.com/bug-tracking-software/)[Website Monitoring](https://www.capterra.com/website-monitoring-software/)[Application Performance Management](https://www.capterra.com/application-performance-management-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$499

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Plumbr?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.plumbr.eu&name=Plumbr)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Plumbr

4.6 (11)

VS.

[4.7 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting Price

$499

Per Feature, Per Month

Starting Price

$10

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (11)

Ease Of Use

4.5 (342)

Value For Money

4.2 (9)

Value For Money

4.5 (314)

Customer Service

4.8 (8)

Customer Service

4.5 (309)

## Plumbr alternatives

[4.7 (107)](https://www.capterra.com/p/80467/Uptrends/reviews/)

Starting price

$100.00

Per User, Per Month

[4.6 (255)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

Starting price

$395.00

Per User, Per Month

[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting price

$10.00

Per User, Per Month

[4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting price

$39.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/151215/Plumbr/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Availability Testing

Test the availability of websites and/or browsers

Plumbr 25 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Test the availability of websites and/or browsers

The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items.

Monitor and track bugs and issues in the system.

Access client's system information, including hardware and software configuration, to perform diagnostics

A chronological record of actions or occurrences within a network, software, or process

Manage and track all disruptions and incidents

Identify and respond to unexpected problems or failures (ie. "negative events")

Record and follow the progress of every issue

Observe and track the demand, usage, progress or quality of a system, product, or user

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Arrange tasks based on the level of priority or urgency

Active monitoring of systems, applications, or networks

Identify and analyse the reasons behind accidents

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Track the status over time for a request, process, asset, or transaction

Monitor or audit historical and current transactions to analyze customer account activities

Track the availability time for a designated network or website over a given period of time

Track visitors and purpose of visits

Create, design and manage workflows for repetitive tasks

Features

4.5 (11)

4.5

Based on 11 reviews

## Pricing

Value for money

4.2 (9)

Free Trial

Free Version

Basic

$499.00

Per Feature,Per Month

Value for money

4.2 (9)

4.2

Based on 9 reviews

## Integrations

[

PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[

Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[

Nagios XI](https://www.capterra.com/p/152793/Nagios-XI/)

## Support, customer service and training options

Customer Service

4.8 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (8)

4.8

Based on 8 reviews

## User reviews

Overall rating

4.6

Based on 11 reviews

Filter by rating

5(7)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Benjamin V.

Lead Software Engineer

Media Production

### "Easy setup and immediate ROI"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 21, 2019

We were able to solve some major performance issues and hidden exceptions. Also we found some issues we could not see in our logs. The help from the support was amazing and fast when we had a question.

Pros

It was setup within a couple of minutes. Not much later we started to get the first results and were able to create the first tickets to improve our customer experience and performance.

Cons

Currently not many languages are supported but this is something which as seems in newsletters will be changed soon.

Alternatives considered

[Dynatrace](https://www.capterra.com/p/81932/Dynatrace/)

[XRebel](https://www.capterra.com/p/150351/XRebel/)

[Retrace by Netreo](https://www.capterra.com/p/143468/Stackify-Retrace/)

[AppDynamics](https://www.capterra.com/p/226975/AppDynamics/)

Reasons for choosing Plumbr

It covered all our needs and cases we wanted to get visibility.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jonny B.

Senior Software Developer

Transportation/Trucking/Railroad

### "Exposing bottlenecks"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 21, 2019

Pros

It is easy to setup and easy to customize if needed. The reports exposes the most relevant information from start. No need to construct any reports of your own.

Cons

Sometimes hard to drill down to root cause.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Mark C.

Managing Director

Internet

### "A solid tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 18, 2019

Overall a good experience, it is a solid product, with good support. The new licensing format has put it out of reach for more than basic use.

Pros

Provides insights to be able to troubleshoot issues that would otherwise be more difficult.

Cons

Unless you go with very expensive options, different setups can be a bit pedantic.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Abhinav G.

Technical Lead

Information Technology and Services

### "Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 18, 2019

Pros

Warnings & Alerts for any unusual behaviour

Cons

Warning content in the mail can be more intuitive

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PF

Pablo F.

DevOps Engineer

Computer Software

### "Very easy to use and set up"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 18, 2019

It's helping us identify issues in our Java application really fast

Pros

Ease of configuration, it's really really simple to get going in addition the user interface is very friendly and simple.

Cons

Support via chat wasn't as fast, however, they eventually replied. Nonetheless, the documentation was really good.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Anton S.

Project manager

Transportation/Trucking/Railroad

### "Using Plumbr"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 18, 2019

We had issues with an overloaded application which caused disruption to business services. The crashes were very frequent and had a big impact on our reputation. The aim was to get the application stable again. We did not have any problems for 2,5 years and the problems arrived suddenly.

Pros

Easy of use in detection of errors - it is visually easy to detect any anomalies in the behaviour of our application. Thank to Plumbr we found most costly interactions and managed to stabilize the environment.

Cons

It is based on java - nowadays we are using plenty of different technologies alltogether.

Alternatives considered

[Dynatrace](https://www.capterra.com/p/81932/Dynatrace/)

Reasons for choosing Plumbr

Dynatrace agent caused some issues with the database and our Docker containers did not start. It was not possible to use the software due to instability.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Developer

Security and Investigations

### "A great tool to replace/enhance manual debugging/testing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 18, 2019

It's been ok. The only limitation I see is that the payment plan is based on api calls, and often we manage to cap these in a couple of days for our bigger servers; so rather than using it live like it was the original plan, we use it on our testing environment.

Pros

The bottlenecks summary and the error report.

Cons

The payment model is not suitable for large scale developments.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HH

Helen H.

Customer Support Specialist

Information Technology and Services

### "Great tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

October 18, 2019

Great

Pros

Easy to use, lot of information about errors and time used

Cons

Not a fun of the new dashboard - can't filter application and API, or i just don't know

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DD

Dan D.

Solutions Architect

Computer Software

### "Don't try Plumbing yourself!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2019

Pros

Very easy to install and configure. Worked easily in a micro services environment. I also like that when used along with the browser agent the UI provides a great summary of user experience rather than just low level details of where your code is slowing down - but if provides that level of detail as well. Yes you can instrument your own code and provide the level of detail that Plumbr provides - but why would you!

Cons

Nothing really comes to mind as a negative when it comes to Plumbr

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Adrian A.

Product Owner Customer Applications Team

Insurance

### "Fix the important issues first!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 27, 2019

Pros

Plumbr allows you to see how many of your users are affected by a bug or a slow api, so that you can tackle the important issues first. Plumbr drastically reduces the time spent on analyzing bugs. Alerting via Slack works great for our team! Overall a great tool for monitoring complex web applications.

Cons

It takes some time to get used to the user interface but support is very helpful to you started.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/151215/Plumbr/reviews/)

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