Nexudus Spaces

Nexudus Spaces

5 / 5 1 review

Who Uses This Software?

Shared workspaces, business centers and coworking spaces.


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $21.00/month
  • Pricing Details
    Price per active member.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Nexudus Spaces
  • www.nexudus.com/en
  • Founded 2003
  • United Kingdom

About Nexudus Spaces

White label solution to manage your office or coworking space.


Nexudus Spaces Features

  • Asset Management
  • Commercial Properties
  • Equipment Management
  • Facility Scheduling
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Maintenance Tracking
  • Preventive Maintenance
  • Residential Properties
  • Room Scheduling
  • Schools
  • Space Planning
  • Vendor Management
  • Visitor Management
  • Work Order Management

Nexudus Spaces Reviews

Remarkable product. Great customer support.

Oct 18, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ever-growing feature-set and the customer service behind the product are great. It can be extended and connected to may other tools if needed. Provides full access to HTML files so you can really make it your own and present it to member the way you want.

Cons: It may take a bit to get the hang of it. Not really and con, but is better to be ready for it. While product-farming, we felt that a lot of the other products and focusing more in making a nice user interface than to solve the real problems found in coworking spaces.

Overall: Coworking spaces are flexible by nature, they change as their community changes and have different needs.

After trying countless combinations of tools and other management products, we've been running with Nexudus for well over a year and we can't look back. Yes, it takes some time to master and it has its ways, but I have not seen for a long time a tool able to account for so much variability and to adapt to our changing needs and growth.

Customer service is from another world! The guys treat you as a colleague more than a customer, they helped a lot during the early stages and to set the account up. Now we contact them once in a while; it is rate if it takes them more than an hour to reply, even during weekends!

The core features are there. Automatic billing, credit card/ACH, RFID and WiFI check-in, visitors, bookings, ticketing, directory, messaging and basic CRM. A lot of this is also in a native app called Passport (I think!), but we have not yet tried it. You can also plug many other services like SMS messaging, POS tablets, CRM and access control for doors. They are in Zapier and have a pretty complete API (and documentation!)

This is the only tool we found that gives you full control over the member portal look and feel and user journeys. Other products have some white-labelled features (change your logo, colors, basic layout), but Nexudus gives you direct access to the HTML files, which means you can really change things if you want to or build your very own version of the portal.

Overall? It needs a bit of commitment (what doesn't?) but the product is solid, grows with you, has great features and a great team behind it.

Recommendations to other buyers: Give it a try. Reach out to their team and do some brain-picking, you can tell they have been doing this for a while.