# Appenate Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Appenate the right Electronic Data Capture solution for you? Explore 167 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151223/Appenate/reviews --- Appenate 4.7 (167) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of Appenate Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews JS John S Project ManagerConstruction, 51 - 200 employeesUsed the software for: 1-2 years. “The custom word and excel templates are amazing and allow simple form entry while still exporting to PDF's on the exact same paper forms that we are using.“ March 25, 2026 JS John S Project ManagerConstruction, 51 - 200 employeesUsed the software for: 1-2 years. “There isn't a single form or paper process we have came across that we haven't been able to digitalize with Appenate.“ March 25, 2026 AS Alexandria S Restoration CoordinatorConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “They were able to complete paperwork efficiently and they would make me aware of changes that needed to be made and I could go onto the browser and change it immediately for them to submit paperwork.“ December 4, 2025 BR Brandon R Registered Behavior TechnicianHospitality, 11 - 50 employeesUsed the software for: I used a free trial. “I found Forms On Fire to be a little confusing, especially with navigating between different sections or locating symbols within the many templates and forms.“ May 29, 2025 SM Scott M Vice PresidentPaper & Forest Products, 11 - 50 employeesUsed the software for: 1-2 years. “We now have a standardized process, keep records organized automatically, and give customers clean proof of attendance without extra steps.“ January 4, 2026 JT Jennifer T Environmental EngineerCivil Engineering, 10,001+ employeesUsed the software for: More than 2 years. “My company’s firewall does not allow direct posting to SQL so we had to use the API and go through the Sync connector.“ May 13, 2024 AS Alexandria S Restoration CoordinatorConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “The fact that this program will email paperwork and photos keeps our customers informed at all times is amazing and has been so useful for any issues we run into.“ December 4, 2025 TK Thorsten K Chief of office of AirworthinessAirlines/Aviation, 51 - 200 employeesUsed the software for: 1-2 years. “Mobile application have limited features compared to window and Mac application.“ January 6, 2025 ## Showing most helpful reviews Showing 1-25 of 167 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Matthew Maximo V. Project Manager Automotive Used the software for: 1-2 years ### "Forms are definitely on Fire!!!! " April 22, 2022 5.0 Forms on fire was exactly the middle ground we needed between being offline using paper and developping our own mobile app for internal use. We decided that simply digitizing the forms was the best use of our time and money and it has had a great ROI. Within the first 3 weeks of using FoF we were able to increase productivity and decrease paper to computer entry completely. Reports that usually took 1 hrs to gather the information and another hour to digitize and publish could be done on the fly during the data gathering phase. Pros This software is so easy to use! If you can drag and drop you can make a nice UI and form that is accessible reliably from any mobile platform. We really did have an easy time taking our existing excel sheets, modifying them to a forms on fire friendly format and setting that up. Total effort was about 10 hrs for a form conversion (first time, and done manually). Cons We got stuck with a few elements (how to pass data in a certain format) that didn't work, but Forms on fire customer support were available to help us get through it. It turns out it was user error and not Forms on Fire Review Source Response from Appenate September 26, 2023 Hey Matthew, thank you for your 10 out of 10 review. Our support team is always available via email, telephone, or chat whenever you need us. CG Cliff G. Mfg Eng & QC Mgr Machinery Used the software for: 6-12 months ### "Easiest to Implement!" May 28, 2019 5.0 Very pleased with the ease of developing our forms, distributing, updating, and collecting the uploaded data . The drag and drop interface for forms is outstanding and the help files make it easy to develop any workflow you can imagine, very powerful! Pros Our team especially liked the openness of the software programming interface, the associated help files, and the superb customer support whenever we had a question. We knew going in that we would have some "special tasks" we would need to implement and Forms On Fire appeared to have the best programming system in place to easily make that happen using our own personnel and not requiring the software company to handle everything at additional cost. The system is so easy it just doesn't require that much support, but if you need it, they are there to help! Cons I think the website interface could use a few minor improvements like having data view columns maintain their positions between sessions or refreshes, and perhaps a little more development on the dashboard, although we'll probably develop our own that most of the vendors for this type of software simply don't offer. Alternatives considered [Certainty Software](https://www.capterra.com/p/159891/Certainty/)[SafetyCulture](https://www.capterra.com/p/141080/iAuditor/)[GoFormz](https://www.capterra.com/p/125634/GoFormz/)[FastField](https://www.capterra.com/p/138489/FastField/)[TrueContext](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/) Reason for choosing Appenate We chose Forms On Fire over the competition based on the following: 1- Best Responses to our RFP documentation 2- Wide number of platforms the software will run on 3- Ease of developing the required forms and their ongoing maintenance as our products evolve 4- Most open development environment and help system in place allows us to do what we want, when we want, and not have to have the software vendor do it for us, unless we need them to! 5- Price is one of the best out there and provides excellent value per dollar Review Source Response from Appenate March 17, 2020 Hi Cliff, thank you for your very kind words. We appreciate all our clients. Most our clients want such specific information about dashboards. Have you talked to our pro services team about designing something for you and your specific data? Reach out to us, we want to help! -Kendall NRWW Nanita Rica Winniewski W. Customer care management specialist Market Research Used the software for: Less than 6 months ### "Easy to learn" March 6, 2025 3.0 Pros Forms on fire is tour is easier to follow while learning to use. Cons Forms on fire experts are easy to deal with Review Source Response from Appenate July 2, 2025 Thank you, Nanita Rica! We’re so happy to hear you found the learning process smooth and our team easy to work with. If you ever want help unlocking more features or templates, we’re just a message away! All the best, Sam Calderon Director, Client Success | Forms On Fire TP Tyler P. Sr. Scientist Environmental Services Used the software for: 2+ years ### "Great tool!" July 1, 2025 5.0 A great tool that we have utilized in our internal workflows across the board. We have even started using it for internal staff management. Pros I like the ability to use it on several different devices in various locations. The ability to pull data from different points of our work allows us to monitor and make adjustments as needed Cons There is a bit of a learning curve on learning how to use the software. Once you have a handle on it then it is a bit easier. Some of our forms have gotten quite complicated and we have a few FoF experts on our team now! Review Source Response from Appenate July 2, 2025 Hi Tyler, Thank you so much for your thoughtful review and continued trust in Forms On Fire over the past two years! We’re thrilled to hear how you’ve been leveraging the platform across your workflows—and even for internal staff management. That’s fantastic to see. It sounds like your team has developed some real in-house expertise—kudos to your FoF experts! Just a quick heads-up: if your forms are growing in complexity, don’t forget about our Professional Service offerings and Excel-based form designer. They can really streamline the experience and help your team go even further, faster. If there’s ever anything we can do to support you better, just say the word. We’re here for you. Warm regards, Kendall Kunz Chief Executive Officer | Forms On Fire LP Lacy P. Office Manager Construction Used the software for: 2+ years ### "Great Customizable App." January 5, 2026 5.0 I love how customizable the app is. We have several forms that can print however we like. Customers seem to like them too. Pros The app is very easy to use once you create your customer forms. You can easily update forms when necessary. Cons Updating customer, contact, and inventory lists could be simplified. It takes time to export and import lists when over a certain amount. Review Source Response from Appenate March 24, 2026 Thank you for taking the time to share your feedback. We’re glad to hear you’re enjoying the flexibility and ease of use when building and updating your forms. We also appreciate your note on list management, and we’ll continue working on making that process faster and more seamless. ES Eric S. Owner Construction Used the software for: 2+ years ### "Stop Looking, You Found The Right Company!!!" June 8, 2025 5.0 Fantastic. They do amazing work at a very reasonable price. I hired them to create a proposal form for us which we use basically like an app. The finished product is amazing and we could not be happier about our experience working with Forms on Fire Pros The Form that they created for us is the cornerstone of our business. They are incredibly easy to work with and very accommodating, especially for someone like myself who is technologically challenged. Cons I cannot think of a single thing that I would change about Forms on Fire or my experience with them. They do spectacular work at a very very reasonable price. Review Source Response from Appenate July 2, 2025 Eric, your review made our day—thank you! We're honored to have built something so central to your business, and we’re always here if you need updates or want to expand your proposal form into even more powerful workflows. All the best, Sam Calderon Director, Client Success | Forms On Fire RI Rafael I. Executive Engineer Construction Used the software for: 1-2 years ### "Easy virtual form generation" May 6, 2025 5.0 Simplify virtual and online forms operation. The mobile application is easy to access, make it suitable for our field operation. Pros Speed-up processing to build workflow and SOP for field operation, loved the builder that automating almost every operation like checklist, task checker and customer invoice. Vast option for ready-to-use template, only need 30 minutes top to build a new checklist. Cons Forms On Fire provide no video guidance on how to operate the application. I learn from Youtube how to setup the apps and how to operate it effectively. Review Source Response from Appenate July 2, 2025 Thanks so much, Rafael! We're glad to hear the builder and templates are saving you time in the field. And great point about video guidance—we’re actively expanding our video library to make learning even easier. In the meantime, feel free to reach out for personalized tips or a quick walkthrough anytime! All the best, Sam Calderon Director, Client Success | Forms On Fire CD Chourouk D. Marketing Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "A huge fans of Forms Fire" May 6, 2025 4.0 Full of customization, make it compatible with my need for marketing campaign management. Pros The best online form creation application that I have use in recent years. Can be access from mobile phone, make it perfect for outdoor use and field operation. Can be use both for online and offline operation, any changes that is operated in offline mode will be updated after internet connection is restored. Cons Quite a learning curves to learn before able to use it to create new work checklist or workflow. The price is quite expensive compared to its close rivalry. Review Source Response from Appenate July 2, 2025 Thank you, Chourouk! We’re thrilled to hear Forms On Fire is helping with your marketing campaign management—especially out in the field. If the learning curve ever slows you down, we’re happy to share templates or schedule a quick training to help streamline your setup. We’ve got your back! Best regards, Sam Calderon Director, Client Success | Forms On Fire MM Mike M. Field Manager Farming Used the software for: 2+ years ### "Excellent aupport" December 24, 2025 4.0 Very good customer service. Always prompt on getting me help when needed. Appreciate the time and care given. Pros Easy to use. Anytime i have any issuea customer support would correctnit immediately, saving me time. Cons Had a couple hang ups with one farm not taking the audit. I notified support and issue was corrected right away. Review Source Response from Appenate January 1, 2026 Thank you for taking the time to share your feedback. We’re glad to hear that our customer support has been responsive and helpful when you’ve needed assistance. Providing timely, reliable support is important to us, and we appreciate you recognizing our team’s efforts. CC Cayetano C. chickens management Food Production Used the software for: 1-2 years ### "I was very impressed with their professionalism and customer service" September 24, 2025 5.0 I've been using it for two or three years now and everything works very well, it's easy to use. The program managers are very attentive Pros I like it because it is easy to use and the staff is very attentive when you need help, and you soon receive the help Cons I think there is nothing wrong with this app, I am very satisfied and I'm happy to use it and overcooked Review Source Response from Appenate October 2, 2025 Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It’s wonderful to hear that you had such a positive experience with us, and we’re grateful for the opportunity to work with you. Your support means a lot, and we look forward to serving you again! CA Carlos A. IT Director Food & Beverages Used the software for: I used a free trial ### "Evaluating this software " August 24, 2022 4.0 No sure, I just test it on a trial version and still on evaluation Pros easy to implement, low code or no code, streamlining processes Cons No sure, I just test it on a trial version and still on evaluation Alternatives considered [Fulcrum](https://www.capterra.com/p/136604/Fulcrum/)[GoFormz](https://www.capterra.com/p/125634/GoFormz/)[TrueContext](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/) Reason for choosing Appenate No sure, I just test it on a trial version and still on evaluation Review Source Response from Appenate September 26, 2023 Hello Carlos, we are very grateful for you starting a trial of the platform and we hope you found it useful. Please contact us on support@formsonfire.com for any help you require. RF Ramon F. CEO Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great and easy to setup app type forms for use in any industry" April 22, 2022 5.0 Pros Loved the easy way to setup our workflow and the form we needed and the easy way of finding our data Cons I really don´t have many cons for the type of tool that forms on fire presents itstelf. it does what it says Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing Appenate much more options and functionalities that fit our business Review Source Response from Appenate September 26, 2023 Hi Ramon, thank you for your review. We have a lot going on in transportation so let us know if you require any new templates as they are plentiful in the examples catalog. JU Joey U. Lead System Admin Facilities Services Used the software for: 2+ years ### "Forms on Fire Rocks" December 23, 2024 5.0 As a whole Forms on Fire is a great tool for creating usefull apps in our company. From simple get this signed to a vehiicle accident report. It so far has supported all of our needs. Pros Ability to create robust forms and display info in a variety of ways. Cons Learning curve. It takes a little while to learn how to use the databases and perform queries against it. Review Source Response from Appenate July 2, 2025 Thank you, Joey! We love hearing how Forms On Fire is supporting everything from signatures to vehicle accident reports. You’re right—the database and query tools can take a little getting used to, but we’re always here to help you master them and unlock even more potential. Best regards, Sam Calderon Director, Client Success | Forms On Fire KKZ Kaung Khant Z. Network Engineer Telecommunications Used the software for: 6-12 months ### "A User-Friendly Approach to Form Building" October 29, 2024 5.0 I've positive experience with Forms On Fire with its user-friendly interface, customization functions and robust features set. It's ability to streamline data collection and workflow automation is particularly well-received. Pros I like most about Forms On Fire are its intuitive and user-friendly interface and drag-and-drop functionality that easy to use and navigate. I also appreciate its comprehensive functionality and advanced features. Cons I don't have much dislike about Forms On Fire except of its steep learning curve for some complex features.. Review Source Response from Appenate July 2, 2025 Hi Kaung Khant, Thank you for the kind words! We’re so glad the intuitive interface and advanced features of Forms On Fire have made a strong impression and are helping streamline your data collection and workflows. You're absolutely right—some of the more complex features can have a learning curve, and we’re always here to help with training, templates, or hands-on guidance to make things easier. We truly appreciate your feedback and look forward to supporting your continued success! Warm regards, Sam Calderon Director, Client Success | Forms On Fire DO Daniel O. Territory Manager Farming Used the software for: 1-2 years ### "Organization tool" June 14, 2024 5.0 I like having a record that can be referenced in the future Pros This app makes you better at your job. It keeps track of the things that smash together after a long day Cons The sun is bright and apps are generally hard to use Review Source Response from Appenate August 20, 2024 Thanks for your review! We're glad our app helps you stay organized and improves your work. It's great to hear that having a reliable record for future reference is valuable to you. Thank you for being part of the Forms On Fire family!! HP Hendrik P. Boss Farming Used the software for: 2+ years ### "The good, the bad and the not so bad" August 14, 2023 4.0 I have been hooked from day one, always been awsome !!!! Pros Ease of use, ease of employee management with different profiles, etc.I found the strongest product that I tested in terms of function capabilities - Appenate is extremely strong in the calculations and functions that you can manage behind the "scenes" . If you are a supporter of the programming principle to have the power in the app (against the coal face) and not in the server ability, Appenate is best. I prefer that the applications on all the App's do the computing and work, this sends back a "result" and the server power requirements are reduced. Cons My biggest concern with the product is that size matters, as soon as you are using more than "x" number of users, the scale swings in the direction of developing an app purpose fit for your use. Development costs then can pay for itself in a calculatable time frame.Specifically in a developing country paying against the $. Reason for choosing Appenate same as above:Abilities around the gathering of information. at the time was , in my opinion, the most stable and the most accurate with the gathering of information, I needed strong abilities of calculation management and the ease of use with excel background was great. Review Source DG Dana G. Project Information Manager Public Safety Used the software for: 6-12 months ### "Adaptable Platform" June 6, 2022 5.0 Has been excellent. For those familiar with Microsoft Excel the learning curve is gentle and the more one works in the system the more opportunities arise. The support from the Forms on Fire team has been fantastic, better than any other digital platform I've used even outside this space. Pros The fact that the platform is a blank slate that allows for a large amount of customization is very important for our organization as it means our digital information management can match the changing circumstances of the work site. The fact as well that it is a no code platform allows for area experts in our field to engage in the development of forms without the need for an extensive IT background. Cons While luckily not the largest issue for us, the fact that there is a limit of 50,000 row in the data sources does mean that there can be a risk regarding large scale operations but there do seem to be some work around that we are exploring for our larger systems. Review Source Response from Appenate September 26, 2023 Thank you so much for your terrific review, Dana. As you may know, if you maintain rows in an external database, there is no limit. Please be sure to submit any good ideas you have for the product to our support group. All the best to you. Joanna W. Director of Marketing Used the software for: 6-12 months ### "Fun to use, so robust for small businesses looking for efficiency" May 25, 2018 5.0 Ability to gather info from guys in the field and turn it into nice-looking reports for customers and actionable knowledge for the office. Pros When my business needed a form built and I was tired of waiting for programmers to build stuff for us that cost a lot of money and our time trying to explain to them what we needed, then wasn't quite right because they still don't really understand our business, I decided to build one myself. I then spent a lot of time looking at different products, and most of the ones that had the core functionality I needed (the ability to automatically create PDFs) were either too annoyingly simple and couldn't make the calculations I needed or they were so complex I would have to learn a lot of programming. Thank goodness I found Forms on Fire! It's the perfect middle ground that lets me do amazing things with a little work and playing around but takes care of the basics in the background. Cons They have a knowledge base that is great for getting started, but often doesn't show enough examples for me to quickly understand how to make their more advanced features work. And sometimes they go ahead and release new features (yay!) without fully debugging or writing up how to use or the bugs they've already found and are working on. Review Source Response from Appenate November 27, 2018 Hi Joanna, we appreciate your kind words and we now have a process in place for adding examples to our knowledge base, which occurs every week! CA Claudine A. Systems Analyst Food Production Used the software for: 6-12 months ### "Great Product" October 20, 2023 5.0 FOF has provided a very efficient and effective tool for us to record and report information from very remote locations. It was easy to import and integrate the data captured with other analytics to enhance overall company reporting. I highly recommend this product. Pros This product has saved us significant time recording and reporting data from remote locations. It is easy to use and the support staff was very easy to work with! Cons At this point we have not had any major issues or cons with this product. Review Source Response from Appenate October 25, 2023 Thank you for sharing your positive experience with our product! We're thrilled to hear that it has significantly streamlined your data recording and reporting processes, especially in remote locations. Your praise for our user-friendly interface and supportive staff is greatly appreciated. It's awesome to know that you've found value in Forms On Fire's application and we are happy to hear that the system has contributed to enhancing your company's reporting capabilities. Your high recommendation means a lot to us! DC Dustin C. Director of Automation Real Estate Used the software for: 1-2 years ### "Highly customizable and critical to our operations!" August 2, 2023 5.0 Generally a great experience. Any issues have been quickly resolved by the FOF team. Pros Forms on Fire is highly customizable and allows me to import my data to various platforms like Excel, PowerBI, and custom databases. Cons No real complaints. The software meets our needs. Switched from [Entrata](https://www.capterra.com/p/20372/Entrata/) Customization and more granular data Review Source Response from Appenate September 26, 2023 Thank you so much for your review. Be sure to reach out to support whenever you need us. JL Josh L. R&D / Production Manager Mining & Metals Used the software for: 1-2 years ### "Data Collection" April 17, 2023 5.0 It's been great so far! Pros I could create the forms I needed with just the data I needed to collect Cons The programming was a little tough to get used to. I'm not a programmer, but I've taken enough classes to figure it out. The toughest part has been getting and Sharepoint to cooperate. Once they're on the same page, things seem to run smoothly. Reason for choosing Appenate Custom forms, steps, and live update to the data location of my choosing Review Source LM Lloyd M. Firefighter Public Safety Used the software for: Less than 6 months ### "Absolutely the best" February 10, 2024 5.0 Pros Saves so much time which saves money for my company. Cons Nothing absolutely love it best thing I have purchased Review Source Response from Appenate March 12, 2024 Thank you immensely for your glowing review! We're overjoyed to hear that Forms On Fire has been a valuable time-saver for your company, ultimately contributing to cost savings as well. It's incredibly rewarding for us to know that our product stands out as the best investment you've made, with no drawbacks in your experience. Your satisfaction and success are what we aim for with our service. Should you have any suggestions or need further assistance, we're always here to support you. Thank you for choosing and trusting Forms On Fire! MS Manuela S. Principal Scientist/Project Manager Environmental Services Used the software for: 2+ years ### "Forms on Fire" May 15, 2020 5.0 We are using Forms on Fire on all our field tablets to gather resident and sampling information. Greatly reduces the use of paper, and minimizes with pull down menus the typing errors, etc. Pros System is flexible, powerful, and easily adaptable to a lot of different applications. We were able to use existing templates and got them integrated into our user platform relatively easy. User friendly, app does save any information entered if you have to quickly exit and loose service. Fantastic customer support. Cons Some features are still being worked on, at times can become unstable and crash on us in the field. Fortunately, the entered data is being saved and we loose little time until we are back up and running. Review Source SL Sébastien L. Marketing Coordinator Leisure, Travel & Tourism Used the software for: 2+ years ### "Great software and Costumer service" April 18, 2020 4.0 The mobile experience is great overall. We got problems with specific form when we tried to get a task done. The mobile version is pretty much intuitive. Users learned very quickly by themselves. Pros This software has multiple features. The form builder offers you any kind of options you’d have and needs. Their customer service and technician quickly reply to your questions and problems. Detailed users management. Cons The form builder is a bit tricky to learn. If your needs are basics features it’s quite simple, but since you get in more complex forms then you’d probably need their help to get it work properly. Reason for choosing Appenate Customization options and versatility. Review Source JG James G. Administrator Warehousing Used the software for: Less than 6 months ### "This Program is User Friendly" August 28, 2021 5.0 Creating templates that are easy to follow and use as a end user that help productivity for the company with a minimum chance of workflow stoppage has to be something to special. My overall experience has been really great at this point. Very impressed!! Pros It is simple to use and I'm not that tech savvy. My company uses this program and it was new to me but the initial introductory into learning and navigating through it was not too difficult as I started to use it. The ease of navigation is what I would say I like most about it. Cons I used the app for my mobile which is overall good app and gets the job done also. However, it did clamp on me at one point but I'm not sure if it was my network on my end or the app. This was not a big deal because it did pick back up. Which goes to say I that my least issue was not that much of a issue. Review Source Response from Appenate September 26, 2023 Thank you James. Don't hesitate to reach out to our support team if you ever require assistance. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.