--- title: "Appenate Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Appenate Software - reviews, pricing plans, popular comparisons to other Forms Automation products and more." source_url: "https://www.capterra.com/p/151223/Appenate/" page_type: "product" language: "en" --- # Appenate Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Appenate ## What is Appenate? Appenate is trusted by companies like Chevron Phillips Chemical and Cal-Maine Foods to automate critical operations, reduce paperwork, and double productivity. Digitize inspections, audits, safety checks, and reports with powerful mobile forms customized to your workflows. AI Assistant: describe your form, speak it, or upload a PDF and instantly generate a functional form you can refine and deploy in minutes. Work from any device, online or offline, and collect rich field data like photos, GPS, and signatures. Our drag-and-drop builder, pre-filled fields, and 3,000+ integrations make it easy to streamline data entry, trigger tasks, and sync across systems. Start seeing results in days, not months. Whether you’re scaling your ops team or automating manual processes, we’ll help you launch fast-with top-rated support and transparent pricing. Book your free session with an automation expert today. ## What is Appenate used for? [Forms Automation](https://www.capterra.com/forms-automation-software/)[Inspection](https://www.capterra.com/inspection-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/) Overall rating Based on 167 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Starting price $20 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Appenate alternatives Highest Rated [5.0 (3)](https://www.capterra.com/p/150611/Forms-On-Fire-Mobile/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (5,305)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (2,917)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (3,033)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/151223/Appenate/alternatives/) ## FAQs about Appenate Overview ### What problems does Appenate solve? Appenate solves paper-based field reporting, slow data handoffs, and inconsistent form completion by turning inspections, surveys, deliveries, and work orders into customizable mobile workflows. Field technicians, engineers, operations teams, and managers use it to capture offline data, enforce validation, auto-generate reports, and sync information into existing systems quickly. Answer based on 111 reviews Overview ### Which roles and teams benefit most from Appenate? Appenate is most used by business owners, executives, project managers, and IT or compliance teams that need to digitize field and operational workflows. Managers use it to standardize mobile forms, capture data, improve reporting, and reduce paperwork, while leaders gain visibility into job progress, quality checks, and process consistency. Answer based on 160 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Appenate built for? Appenate serves solution providers, software vendors, resellers, enterprises, and MSPs, but it is used mostly by small businesses at 71%, with construction as the top industry at 14%. It also has adoption in midsize companies at 18% and enterprises at 11%, with additional use in computer software and real estate. Answer based on 167 reviews Features and Usability ### What are the key features of Appenate? Appenate includes core no-code form creation with drag-and-drop forms, data collection, mobile access with offline access, and workflow automation. Reviewers also highlight customization through templates, conditional logic, and PDF outputs, plus integrations via API and connectors for Excel, Google Drive, SharePoint, CRM, and accounting systems. Answer based on 67 reviews Limitations ### Does Appenate have bugs or reliability issues? Appenate handles everyday form and workflow use reliably for many teams, but stability feedback is mixed. Small businesses and field operations often report quick issue resolution and helpful support, while some users mention update problems, missing document items, installation trouble on Windows, or occasional unresolved workflow-related issues. Answer based on 23 reviews Integrations ### Which third-party tools and platforms does Appenate integrate with? Appenate integrates with Microsoft Excel, Google Drive, Microsoft SharePoint, Microsoft Power BI, Microsoft SQL Server, and OneDrive, with additional catalog support for Dropbox and Salesforce Platform. It supports over 20 integrations overall, spanning file storage, reporting, databases, and CRM tools used for data export, syncing, and reporting. Answer based on 37 reviews Getting Started and Support ### What training and onboarding options does Appenate offer? Appenate provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars offer guided instruction, while documentation and videos support self-paced reference and step-by-step learning for users who want to review features and setup materials as needed. Answer based on 9 reviews Getting Started and Support ### What customer support options does Appenate offer? Appenate provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe the support team as helpful and quick to respond, with clear guidance that makes setup easier. Some also note that reaching support can be difficult during technical problems. Answer based on 9 reviews Features and Usability ### How well does Appenate work on mobile devices? Appenate works well for mobile field work, especially when teams need forms, photos, and updates on phones or tablets. Many users like its iOS and Android support, offline access, and quick learning curve, though some mention slower performance on large forms, camera-heavy tasks, or fewer features than desktop. Answer based on 26 reviews ## Features AI summary Based on 7,051 Forms Automation reviews Capterra reviewers point to the following as the top priorities when choosing forms automation software: - **Customizable Forms** (**53%** of reviewers rated this feature as critical) - **Customizable Fields** (**53%**) - **Mobile Access** (**61%**) Appenate supports all three features buyers rate most highly: **Customizable Forms**, **Customizable Fields**, and **Mobile Access**. Together, these capabilities give teams the flexibility to build forms around their workflows, capture the right data in the right format, and complete work from anywhere, helping businesses improve data accuracy, speed up field operations, and keep processes moving without delays. Customizable Fields 4.8 (30) 80.00% of 30 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Mobile Access 4.7 (35) 77.14% of 35 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Electronic Signature 4.8 (14) 35.71% of 14 reviewers that rated this feature as important or highly important Digitally sign online documents Forms Creation & Design 4.6 (28) 57.14% of 28 reviewers that rated this feature as important or highly important Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Data Import/Export 4.7 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Import and export data to and from software applications Customizable Forms 4.8 (23) 78.26% of 23 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Appenate 157 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Address Validation: Verifies and confirms the accuracy of an address - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Summarization: Uses AI to condense large amounts of text, audio, or video data into a coherent form - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Security: Identify and respond to security threats to developed applications - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Autofill: Automatically populating fields or sections within a form - Automated Testing: Execution of software tests by leveraging automation tools - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Tracking: Track actual spending to ensure it's in line with the planned budget - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Change Management: Track and monitor efficient handling of all changes/transitions - Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs - Code Development: Create code from scratch - Code Editing: Edit code that has been previously created for product development. - Code Repository Integration: Connect to code repositories (e.g., Git or SVN) to import a project or automate the scanning of source code - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commercial: Specialized for organizations who focus on commercial projects and processes - Compatibility Testing: Preview how the app will display on multiple device types and operating systems - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Continuous Integration: A process to automatically integrate code changes from multiple contributors into a shared repository - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Convert to PDF: Create, edit, convert to and from PDF files - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Custom Development: Development of custom software, web apps, mobile apps, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Modeling: Conceptual model of how data items relate to each other - Data Retrieval: Search and find data in a structured format - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Data Visualization: Graphical representation of data - Database Support: Supports common databases such as MySQL and Oracle - Deployment Management: Manage the processes involved when making the application ready for use - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - Failed Inspection Tracking: Track and store information regarding failed inspections - File Storage: Store and access documents, forms, and photos in one centralized place - For Low-Code Development: Development environment used to create application software through a graphical user interface - For No-Code Development: Build applications without the use of code - For Residential: Specialized for organizations who focus on residential projects - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Graphical User Interface: A visual way of interacting with an application or operating system using items such as windows, icons, and menus - Image Capture: Process images and automatically scan for data - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Inspection Checklists: Create checklists and to-do lists that can be marked during inspection - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Integrated Development Environment: An application for source code editing, compiling, and debugging - Integrations Management: Identify which applications need to exchange data and enable these data connections - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping - Media Library: Collection of images, videos and other digital content that can be used - Mobile Access: Access software remotely via mobile devices - Mobile Development: Development of applications for mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Location: Manage and support multiple locations - Multiple Programming Languages Supported: Run stored procedures and queries in multiple programming languages, such as JSON, Java, Python, Ruby, Perl, and SQL - Multiple Projects: Ability to handle several projects simultaneously - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Permit Management: Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries - Pre-Built Modules: Existing templates or individual parts of a bigger design commonly used in software, coding, learning courses etc. - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quality Control Management: Track and manage all activities and tasks necessary to maintain a desired level of quality - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Report Templates: Sample of reports that could be customized as needed or used as is - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Assessment: Initiate collection and analysis of known risks - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Single Sign On: Allow users to access multiple services after entering their login credentials once - Software Development: Development of software programs - Source Control: Tracks every modification made to source code - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Supplier Management: Manage all supplier data and operations - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Timesheet Management: Track the amount of time spent on a job or task - Version Control: Track revisions and updates made to files and navigate between different versions - Visual Modeling: Use visual elements such as pre-built blocks and/or shapes to assemble a model or design - Web App Development: Development of applications that are delivered over the internet through a browser - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Web/Mobile App Development: Create/edit commerce applications for mobile devices and/or web - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.6 (160) 4.6 Based on 160 reviews ## Pricing Value for money 4.7 (143) Free Trial S T A N D A R D $20.00 Per User,Per Month P R E M I U M $28.00 Per User,Per Month Value for money 4.7 (143) 4.7 Based on 143 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Box](https://www.capterra.com/p/148766/Box/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ MySQL](https://www.capterra.com/p/11482/MySQL/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (147) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (147) 4.7 Based on 147 reviews ## User reviews Overall rating 4.7 Based on 167 reviews Filter by rating 5(126) 4(33) 3(6) 2(2) 1(0) Mentioned topic Sorted by most recent JS John S. Project Manager Construction ### "Ultra customizable and super user-friendly form builder/data capture" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 We started using Appenate for daily reports and deliveries, but since using it we have realized that almost any paper process can be digitalized on appenate saving paper costs, and allowing field employees to fill out forms anywhere at any time allowing us to get reports the very same day we request them. The custom word and excel templates are amazing and allow simple form entry while still exporting to PDF's on the exact same paper forms that we are using. This is super helpful for forms that need to be submitted on a specific standard form that a client or anybody else requires while still making form entry super simple for our employees. There isn't a single form or paper process we have came across that we haven't been able to digitalize with Appenate. The number of forms is also unlimited so not having a cap or getting charged to create more forms is huge. The more forms you create the more savings and value you get. Pros super customizable. Can automate filing documents/forms via connectors as well as organizing them in any way you see fit (by date or month submitted, manufacturer, person that submitted, etc.) Eliminates and automates to some extent paper processes. Able to build databases/lists off of any form, can export to excel, sheets, etc. or have a sheet that is constantly updating in real time every time there is a new entry. The options and customization is endless. Cost is super competitive and some of the best pricing I've seen. No form limits. Straight forward drag and drop Cons Only cons would be the learning curve on building forms and using connectors, but any form building software will have the same con. It is just part of learning the tool. The new AI tool allows natural language to build forms by just telling it what you want now too, which makes the learning curve about as low as it could be. The support team is also amazing so any issues or problems you run into when building forms, or if you are just not sure how to build something out can be solved by sending an email or booking a call with support. Super quick response time and anything that I've ran into problems or wasn't sure how to build, was promptly solved by customer support. Not only will they get on and solve the issue but they will actually show you how they did what they did which allows you to learn so much faster, and the learning curve far easier. Support docs and formula cheat sheets are a massive help as well saving a lot of time. Alternatives considered [GoCanvas](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/) [Fieldwire](https://www.capterra.com/p/142801/Fieldwire/) [SiteDocs](https://www.capterra.com/p/143579/SiteDocs/) Reasons for choosing Appenate Pricing and simplicity/easier barrier to entry, but just as powerful. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 30, 2026 Thanks so much for the detailed review, John - we really appreciate it! Glad to hear Appenate is helping you digitize processes and deliver real value, and great to know our support team has made the learning curve easier. LP Lacy P. Office Manager Construction ### "Great Customizable App." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 5, 2026 I love how customizable the app is. We have several forms that can print however we like. Customers seem to like them too. Pros The app is very easy to use once you create your customer forms. You can easily update forms when necessary. Cons Updating customer, contact, and inventory lists could be simplified. It takes time to export and import lists when over a certain amount. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 24, 2026 Thank you for taking the time to share your feedback. We’re glad to hear you’re enjoying the flexibility and ease of use when building and updating your forms. We also appreciate your note on list management, and we’ll continue working on making that process faster and more seamless. SM Scott M. Vice President Paper & Forest Products ### "A great fit for us" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 4, 2026 Forms On Fire has been a great fit for how we handle jobsite safety meeting attendance. We now have a standardized process, keep records organized automatically, and give customers clean proof of attendance without extra steps. We were all comfortable with it right away because it was simple and hard to mess up. No pushback from the field. Getting set up was actually pleasant. The onboarding folks worked with us to build out the whole setup quickly. The switch from our old process was smooth. We would recommend Forms On Fire to anyone dealing with the same kind of documentation and process needs. For context we complete approximately 200+ forms per month. Pros Forms On Fire has been a great fit for how we handle jobsite safety meeting attendance. We now have a standardized process, keep records organized automatically, and give customers clean proof of attendance without extra steps. Getting set up was actually pleasant. The onboarding folks worked with us to build out the whole setup quickly. The switch from our old process was smooth. Cons No real con, but adding/editing connected data could be easier. And connected data over 100 rows must be re-imported for any edit/addition/subtraction. No big deal but a bit of a pain. Switched from [GoFormz](https://www.capterra.com/p/125634/GoFormz/) Ease of use and a better user experience. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 24, 2026 Thank you for sharing your experience! We’re thrilled to hear that Appenate (Formerly Forms On Fire) has helped streamline your jobsite safety meetings and made record-keeping and proof of attendance effortless. It’s great to know the onboarding process was smooth and that your team adapted quickly. MM Mike M. Field Manager Farming ### "Excellent aupport" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 24, 2025 Very good customer service. Always prompt on getting me help when needed. Appreciate the time and care given. Pros Easy to use. Anytime i have any issuea customer support would correctnit immediately, saving me time. Cons Had a couple hang ups with one farm not taking the audit. I notified support and issue was corrected right away. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 1, 2026 Thank you for taking the time to share your feedback. We’re glad to hear that our customer support has been responsive and helpful when you’ve needed assistance. Providing timely, reliable support is important to us, and we appreciate you recognizing our team’s efforts. AS Alexandria S. Restoration Coordinator Construction ### "User Friendly & Super Customizable Program! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2025 We have loved every bit of this! We love the customization of the forms and how easy it is to implement and adjust based on our service needs. Pros To someone who isnt super familiar with computers and tech, this program is super user friendly to both create and use on the app. I am easily able to look up how to insert different things onto the documents I create and it is very simple to edit. This program offered so many features which made it stick out from others. This was the only program that was this easy to customize and had all the features we were looking for. We offer a unique and broad amount of services so finding something universal was very important. When I have trouble I can message a customer service rep and they are quick to answer my question and find a solution. Sometimes, they even do the action for me and teach me how to do it on other documents. Our paperwork/app is constantly live as we are a 24/7 restoration company so being able to reach out and get a response so quick is super helpful to resolve any issues and keep our divisions running efficiently. Our techs use this app even during their emergencies in the middle of the night and the property receives the email and is aware of whats going on immediately. The fact that this program will email paperwork and photos keeps our customers informed at all times is amazing and has been so useful for any issues we run into. Our technicians were able to ease into the app seamlessly. They were able to complete paperwork efficiently and they would make me aware of changes that needed to be made and I could go onto the browser and change it immediately for them to submit paperwork. We are a small company that was still using physical sheets of paperwork out in the field and it was a very smooth transition switching over to this. Within weeks, we were able to covert all of our divisions over to the app. It helped us resolve our main customer complaints about paperwork and photo. Overall, this program has elevated our business and level of our customer service. Our company has been using this program for over 3 years now with over 10 divisions that each require several forms. This has made it so easy to communicate with customers along with acquiring all of the information we need for billing purposes. These forms have also been great with court cases and getting invoices paid because we are able to see approvals and signatures from our customers. Since we first started, we have added new forms and divisions and implementing the app to the daily routine of our guys has been easier than ever. This is our main form of communication and keeping record of all services and jobs we perform so it being so simple and customizable has been amazing for us. Cons We sometimes have issues with the app automatically uploading form submissions. Our technicians sometimes have to use the 'force sync' button to upload the document. Alternatives considered [GoFormz](https://www.capterra.com/p/125634/GoFormz/) Reasons for choosing Appenate We liked the price and the ease of customization. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 23, 2025 Wow—what a truly touching review! Thank you so much for taking the time to share your experience. We’re thrilled to hear that the ease of customization and the responsiveness of our support team have made such a positive impact on your day-to-day operations. Knowing Forms On Fire helps keep your teams and customers connected—especially in a 24/7 environment—means a great deal to us. We sincerely appreciate your continued trust and support. KL Kyle L. Project Manager Construction ### "Great product and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2025 We have been using it for years, it is essential in making us the fastest and most efficient on our industry. Pros Ease of use and customer support is un matched in developing inter connected systems for data entry. Cons Learning curve starts steep but once you get the hang of designing a form, there is no faster way to create word and excel documents. Switched from [iFormsPlus Enterprise](https://www.capterra.com/p/6804/iFormsPlus-Enterprise/) Ease of use in creating a form to output to word and excel templates. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 6, 2025 Thank you for sharing this! We really appreciate your kind words and the trust you’ve placed in us over the years. We know the learning curve can feel steep at first, so we’re glad to hear it’s paid off and has become such an essential part of your workflow. We’re grateful to be a part of your process and your continued success. BB Bryan B. Director of Information Technology Construction ### "Forms on Fire " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 2, 2025 We have been with Forms on Fire for several years and our experience has always been positive. We have continued to expand our use of the Forms on Fire functionality and are very pleased with the solutions and support that Forms on Fire provides. Pros The ability to build and customize forms that fit our business needs. We have been able to build many different forms. We are currently implementing a new form to assist with creating proposals from the Forms on Fire app. Cons We have experienced problems installing the Windows version of the app on our users desktop computers. We have been able to resolve the install problems, but it has been an ongoing issue. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor November 6, 2025 Thank you so much for taking the time to leave this review. We truly appreciate your long-time partnership and your continued trust in us. We’re glad to hear the platform is supporting your workflows, and we also appreciate you sharing the feedback about the Windows app—that’s helpful for us as we continue improving the experience. Thanks again for being part of the Forms on Fire community! CC Cayetano C. chickens management Food Production ### "I was very impressed with their professionalism and customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 September 24, 2025 I've been using it for two or three years now and everything works very well, it's easy to use. The program managers are very attentive Pros I like it because it is easy to use and the staff is very attentive when you need help, and you soon receive the help Cons I think there is nothing wrong with this app, I am very satisfied and I'm happy to use it and overcooked Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor October 2, 2025 Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It’s wonderful to hear that you had such a positive experience with us, and we’re grateful for the opportunity to work with you. Your support means a lot, and we look forward to serving you again! AN Anonymous User Developer Information Technology and Services ### "User friendly form creation app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2025 Pros The form creation gives a seamless and hassle-free experience, with predefined actions which simplify the entire process. The UI is very clear and user friendly, making it easy for users to create, update, and edit forms more effectively. Security is it's top priority, considering that all data entered is well protected. The application is easy to use on both iOS and Android devices. Customer support is available via chatbots and email, providing immediate assistance and resolving queries quickly. Latest version of mobile app gives better experience to users in speed and performance compared to the older ones. Cons Experienced slight delay in using mobile app while offline and app slows down when using camera to capture more images for large forms Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor October 2, 2025 Thank you so much for your thoughtful review and kind words! We’re thrilled to hear that you’re enjoying the app overall. We also appreciate your feedback about the camera slowing down when capturing more images on larger forms — that’s very helpful for us to know. Our team is always working on improving performance, and your input will guide us as we look for ways to make image capture smoother and faster. Thanks again for sharing your experience — we’re grateful to have you as a client! TP Tyler P. Sr. Scientist Environmental Services ### "Great tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 1, 2025 A great tool that we have utilized in our internal workflows across the board. We have even started using it for internal staff management. Pros I like the ability to use it on several different devices in various locations. The ability to pull data from different points of our work allows us to monitor and make adjustments as needed Cons There is a bit of a learning curve on learning how to use the software. Once you have a handle on it then it is a bit easier. Some of our forms have gotten quite complicated and we have a few FoF experts on our team now! Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 2, 2025 Hi Tyler, Thank you so much for your thoughtful review and continued trust in Forms On Fire over the past two years! We’re thrilled to hear how you’ve been leveraging the platform across your workflows—and even for internal staff management. That’s fantastic to see. It sounds like your team has developed some real in-house expertise—kudos to your FoF experts! Just a quick heads-up: if your forms are growing in complexity, don’t forget about our Professional Service offerings and Excel-based form designer. They can really streamline the experience and help your team go even further, faster. If there’s ever anything we can do to support you better, just say the word. We’re here for you. Warm regards, Kendall Kunz Chief Executive Officer | Forms On Fire [View all Reviews](https://www.capterra.com/p/151223/Appenate/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Connecteam vs Appenate](https://www.capterra.com/compare/151223-153140/Appenate-vs-Connecteam)[Jotform vs Appenate](https://www.capterra.com/compare/151223-158456/Appenate-vs-JotForm-4-0)[Google Workspace vs Appenate](https://www.capterra.com/compare/151223-247901/Appenate-vs-Google-Workspace) [TrueContext vs Appenate](https://www.capterra.com/compare/131789-151223/ProntoForms-Mobile-Forms-vs-Appenate)[GoCanvas vs Appenate](https://www.capterra.com/compare/139882-151223/Canvas-Mobile-Forms-vs-Appenate)[Cognito Forms vs Appenate](https://www.capterra.com/compare/138990-151223/Cognito-Forms-vs-Appenate)