STORIS Furniture Software

4.5 / 5 18 reviews

Who Uses This Software?

STORIS, Inc. is the leading provider of Retail Software Solutions to the home furnishings industry.


Average Ratings

18 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • STORIS
  • www.storis.com
  • Founded 1989
  • United States

About STORIS Furniture Software

STORIS delivers the Home Furnishing Industry's leading Point of Sale solution. STORIS' POS integrates seamlessly to inventory control, delivery management, accounting and more. The furniture industry's leading retailers like Ethan Allen and Bassett choose STORIS to deliver exceptional customer service. STORIS' POS is fast, accurate and reliable in order for your business to maintain a competitive advantage. Our Point of Sale is available in the cloud with mobile capability.


STORIS Furniture Software Features

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Layaway Management
  • Loyalty Program Support
  • Ordering Automation
  • Pricing Management
  • Restaurant POS
  • Retail Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen

STORIS Furniture Software Reviews Recently Reviewed!

For me it takes a while to master but is good in the end.

Nov 07, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Variety of applications. I like the customer search features. The reports are very detailed and give me the ability to evaluate my business from different values.

Cons: Find it a bit awkward when trying to navigate from one site to another.
I think that when scanning on point of sale it should have the last scanned item first not last. It would prevent errors in scanning.

brought into the 21st century by Storis

Apr 19, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: Overall we have been happy with Storis. A lot of the troubles we have encountered are due to the fact that we are not a bunch of computer people which is why we used spreadsheets and sales books for so long! Each day it gets easier and anytime I have really stumped Storis answers quickly and professionally.

Pros: Our previous inventory and sales were done on spreadsheets and written invoice pads. What a difference it makes to have such precise control over the inventory levels. We have really been able to streamline our ordering and reduce wasted space. And the sales order process, once learned, gives a very professional look to the customers - we love being able to email the sales orders! Also, a treasure trove of customer data is taken with just about every sale.

Cons: It is a big system with a lot of features - it is taking us quite a while to get comfortable with all of the "ins and outs" of the system. Storis support is always quick to reply with answers and solutions but sometimes it is hard to break away from a customer to get in touch with customer support. That being said they always get us back on track and the more we use the system the easier it gets.

STORIS - An Excellent Software Solution

Jan 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Our company has used STORIS for going on two years and it has been nothing but a good experience. The initial implementation process does take some time, especially if you are going from handwritten sales orders to a computer solution like we were. STORIS really helped us through this process - onsite training at corporate headquarters in New Jersey was a huge plus, as was the onsite direction provided by an assigned STORIS project manager. Now that we're using STORIS, I can't believe how we ever managed without it. It has been key in helping us grow our business, especially as we expanded to another location.

Pros: Real-time inventory and sales figures. Computerized records. Extensive sales analysis reports. Great customer support.

Cons: Occasional (very rare) server downtimes.

Recommendations to other buyers: If you're a furniture retail store, I would highly recommend STORIS. I can't see how there would be any better options than STORIS.

One Happy Customer

Jan 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: We have been Storis clients for over 25 years and have never been disappointed.

Year End Summary

Dec 20, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: This is a very important software system for our business and as such is critical to our day to day operations. Overall, we are very happy with the product and service we get from Storis. The improvements you continually make assure us that there is an ongoing development to put in place the newest features that we can utilize and move with our industry.

Vendor Response

by STORIS on January 03, 2017

David, thank you for sharing your review of STORIS. We appreciate your continued support.

Over 20 Year Client

Dec 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Flexibility, speed is good, stable, keeps growing

Cons: set-up layers, report development style improvement

Overall: Storis has proven to me over the last 20 years to be reliable, dependable and an industry leader by staying current with advancements in all areas of systems. However, the true key to success with Storis is the top flite staff. Knowledge and responsive to any concerns or issue that arise. The overall communication of information is excellent. Looking forward to another 20 years

Vendor Response

by STORIS on January 03, 2017

Eric, Thank you for your review and your kind words. We appreciate your partnership!

Modular and Flexible - Transactional Accounting for Other Industries Too

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Modularity - Use only what you need.
Flexibility - Create custom reports needed by your industry and business, easily.
Robust, no downtime to speak of.
Upgrades included at no charge.
Amazing, attentive, professional and caring staff.

Cons: Absolutely - and I am tough - not even one negative thought about the company or its software

Overall: We've been with Storis since 2006. As our accounting applications service provider (ASP), we couldn't be happier with Storis as our "partner" for our software accounting needs. Transactional accounting at its best. Robust, redundancy built in, and modular. Storis maintains our Inventory on a perpetual basis as we require - from PO's through receiving and sales order sell through. A/P and A/R functions download perfectly with a fail-safe approval process. Customizable reporting to handle all including sales taxes. Truly, though, we are most grateful, not just regarding the software; but also, the Storis staff. They are always available to us when we need them to answer a question on rare transactions or when we've made input errors requiring their help to correct. Storis has become part of our extended "family". You can't do better.

downloading to our Quick Books

Recommendations to other buyers: As with any software, its purpose is to manage transactions that you do all the time, but more efficiently, thereby increasing productivity. There is a learning curve to tailor your software to your needs. It is definitely worth the effort, and along the way, Storis will guide you to set all up for your use, meeting all your company needs. Take the time to train, and it will pay off big time.

Vendor Response

by STORIS on January 03, 2017

Richard, thank you very much for your thoughtful comments. We are always happy to hear success stories like yours.

PRESIDENT Opdyke Furniture Inc

Dec 06, 2016
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: all the features and search mode

Cons: Not being able to flip back on certain screens ie. to update customers info (should be able to do when entering a sale for an existing customer)

Overall: Customer service has been very attentive and helpful. I do find the system a bit difficult to learn but it's coming along and I feel we will master it. It does offer a lot of info.
It does require many steps to do a quick sale which maybe could be shortened.

Vendor Response

by STORIS on January 03, 2017

Audrey, thank you for your review and feedback. I have passed the feedback on to our Client Advocate team. We know that you can master STORIS too!

A Partner for Growth

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: STORIS is focused on making our business (as well as others) more efficient and customer focused. The simplicity of the UI, processes and overall system allow our employees to focus entirely on selling and servicing our guests. The scalability of the cloud-based platform has already allowed us to seamlessly add another location that is tailored to our specific needs. As a growing small business, the benefits far outweigh the costs, especially considering the breadth of what STORIS offers its customers.

Vendor Response

by STORIS on December 06, 2016

Thank you so much Aaron. We appreciate your continued support and value our partnership.

Furniture Mart loves Storis.

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Furniture Mart has been using Storis for about 16 years. Before Storis we used a different software. Storis helps us stay organized and analyze our business needs. We highly recommend storis. They offer training and help is always available when needed.

Vendor Response

by STORIS on December 06, 2016

Sarah, thank you so much for your kind review. We value our partnership with Furniture Mart!

Storis Story

Nov 11, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Easy to use- from sale processing, inventory and scheduling deliveries. Function-able enough for small companies who require the basics. Yet its flexible functionalities can deliver so much more for large, multi-store companies as you customize functionalities to best suit your needs- but you do need to shell out more to make use of advanced functions/ customization. Customer support is great.

Pros: Easily learned by new users, flexible functionalities and very helpful and professional customer support team.

Cons: The more needs you have for your business model means more money to tailor-fit.

Recommendations to other buyers: Before anything else, know all the requirements that your business would need to set-up everything. Then, see if these can be met by the system. Reach out to their great customer support.

Mixed Review

Aug 18, 2016
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4.5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The staff at Storis is very responsive and helpful. They make me desire to give Storis an outstanding review, but I'm just not quite there yet. Hoping that Storis overhauls their platform to make it more user friendly.

Cons: 1. If you are an old school Microsoft platform person, you may enjoy the use of the software. In comparison to today's drag and drop, intuitive computing environment, the Storis software feels dated and clunky. Multitasking in Storis, or having multiple screens up at one time is almost non-existent, and to complete a task, or even offer a customer a simple refund, there is not always one simple process that allows the user to finish the task. 2. Storis charges for just about everything. Even to get to the detailed reports we desired, we had to purchase the EIS reporting module. It would seem to me that many of the features that Storis charges extra for should be integrated into the software itself at no extra charge.

Recommendations to other buyers: Evaluate what you need most: Inventory Management and accounting or a quick and easy point of sale experience. I find Storis to be strong on the Inventory management, but needing improvement on the ease of use as a point of sale platform.

Great Software with excellent support

Oct 08, 2015
5/5
Overall
3.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Solid product. Storis is always working to keep the product updated and current. Storis has great support with fast response times.

Cons: This product has lots of features and settings. Getting used to everything takes time.

Recommendations to other buyers: If you are in the furniture or large appliance business this software is for you!

STORIS WORKS!

Sep 28, 2015
5/5
Overall
3.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: AFTER WORKING WITH STORIS FOR 11 YEARS MYSELF AND THE COMPANY WORKING WITH STORIS FOR OVER 15 YEARS I CAN SAY THAT THEY HAVE BEEN VERY RESPONSIVE TO OUR NEEDS AS A COMPANY COMING UP WITH SOLUTIONS THAT WORK FOR US AND WITH TECH SUPPORT SOLVING ISSUES THAT, TO BE HONEST, WE CREATE OURLSELVES SOMETIMES, 98% OF THE TIME THE SAME DAY!

Cons: I DONT THINK IT IS REALLY FAIR TO SAY THERE IS SOMETHING THAT I LIKE LEAST ABOUT THE PRODUCT BECAUSE I KNOW THAT ONE PIECE OF SOFTWARE IS NOT THE "TOTAL SOLUTION" FOR EVERY SITUATION THAT COMES UP IN OUR BUSINESS. ARE THERE SOME THINGS I WISH WERE DIFFERENT OR THAT COULD BE TWEAKED IN OUR FAVOR? OF COURSE THERE IS, JUST AS IN ANY SOFTWARE PROGRAM THAT I USE FOR BUSINESS OR PERSONALLY.

Recommendations to other buyers: WORK WITH IT! NOT JUST FOR A DAY, USE IT FOR SEVERAL DAYS, WITH A STORIS TRAINER OR WITH ANOTHER CUSTOMER. SOMETIMES YOU HAVE TO SPEND A LITTLE TIME TO REALLY EVALUATE HOW IT WILL WORK FOR YOUR COMPANY!

Boston Bed Company loves Storis.

Sep 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and intuitiveness of the program. You don't need to be a computer genius to use it, and in this industry not everyone grew up attached to a smart phone. Its simple to navigate and process transactions, and easy to find the information you need to manage your business. The Storis staff are extremely helpful and responsive to our needs and inquiries.

Cons: Don't have anything negative to offer - only positive opinions. I will say that we only use a small portion of the total package available to us. As a small company we don't feel the need to automate ordering, routing, price reductions, etc that we might if we were 60 stores instead of 6.

Recommendations to other buyers: Look at how simple it is to process a sale, check inventory levels and schedule deliveries. These are your sales staff's primary functions and it needs to be easy for them (and it is). Look at the tech support you receive - the key telling feature is not how you get treated when its working well, its how you get treated when something goes wrong. I have nothing but the highest praise for the tech support we receive.

Superior, powerful and intuitive, POS package.

Sep 25, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: STORIS 9.5 is very reliable and structurally extremely sound. The different Modules allow a business to choose only what they require and all work seamlessly together, in my experience. The Table setups are extremely thorough yet flexible enough to customize to one¿s own business needs. The interface is extremely User friendly, intuitive and highly customizable. STORIS offers a variety of ¿pre-built¿ reports but more importantly, to our business, the ability to create and run queries. The HELP functionally is very detailed,screen specific, and in most cases will answer any question one might have. I have used numerous POS packages over a 30 year career and although all have been very functional none have come close to the features and ability to customize all aspects of the package as STORIS offers.

Cons: In the attempt to answer this question I have to come up with something trivial which serves no useful purpose to anyone.

Recommendations to other buyers: Look beyond what is delivered ¿off the shelf¿. A POS package needs to be flexible and adaptable to a business as it changes. If a package cannot be adapted locally, in house, and without numerous and expensive ¿fixes/developments¿ it may not be the bargain once thought.

Storis RoX!

Sep 10, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The product encompasses everything in one package and can accommodate any size retail business. The software itself is easy to utilize and if you ever need assistance Storis's support is second to none! I've been in the IT support department myself for over 20yrs and got to give the highest of kudos to this companies outstanding services and support.

Cons: Well if I were to give any kind of negatives I feel the main downside to the product is it's core database use of IBM U2 as opposed to SQL or Oracle. Also, all client machines must have a decent network connection to the database (<50ms milli-second response time) for decent use and if your network connection is down you cannot utilize the software at all as there's no local database, so be confident in your network connectivity and security.

Recommendations to other buyers: I recommend reaching out to business's that utilize this software for first hand experience and if your not so inclined be sure to get a demo of the product from Storis as their friendly staff is very accommodating to show their product and it's capabilities.

Results of a Consulting Review

Jun 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I hope to add more info to this review as I learn more; I'm reviewing ERP tools as a consultant and was using Capterra to identify tools to review. After being exposed to Storis I wanted to share my initial impressions -- which were stellar. The tool is very (very!) rich, yet small enough and flexible enough to leave the bigger tools in the dust. Its also specialized to a tight industry segment -- it speaks your language and you don't have to leave your day job to become an ERP guru.
The training materials are vast and good; only scratched the surface. Their people have been extremely customer focused.

As background, last year I evaluated ERPs for an entertainment industry client on the west coast and neither Netsuite nor MS Dynamics could touch this in terms of custom features, learning curve, or ROI (projected). But the Dynamics people were also very competent - its just that there tool isn't as focused along an industry vertical and requires more tuning to adopt. Which I'm learning is a common issue with ERP systems.