Who Uses This Software?

Manufacturers and distributors that send or receive 3 to 100+ LTL shipments per week and work with multiple carriers or brokers.


Average Ratings

209 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Freightview
  • www.freightview.com
  • Founded 2014
  • United States

About Freightview

If you ship LTL freight, you can use Freightview to pull all of your negotiated LTL rates into one place so it's easy to compare your options and pick the best one. Then you can schedule pickups, prepare bills of lading, print shipping labels and track your shipments from pickup to delivery. Our unified address book means you never have to type an address twice. Plus you can visualize all of your shipping data as charts, graphs, reports and spreadsheet download.


Freightview Features

  • Billing & Invoicing
  • Carrier Management
  • Customer Management
  • Dispatch Management
  • Driver Management
  • Fleet / Equipment Management
  • Load Management
  • Order Management
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Shipment Management

Freightview Reviews Recently Reviewed!


Easy to use and Manage LTL Shipments

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I get get many quotes instantly and I can schedule the pick up from my warehouse. I can also change the shipping information if necessary.

Cons: The tracking information doesn't always work, and there is one shipping carrier that never works to track from Freightview.

Simply Awesome

Jan 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Huge time saver when quoting, scheduling, and tracking shipments. No more logging into several carriers and doing the same thing over and over. Now we just do it one time.

Cons: The biggest thing missing for us is not being able to pull delivery receipts. Another con is that there are a few carriers who do not auto-pro. Along with some data not pulling over on BOL's (SAIA for example the customers phone number does not transfer to SAIA's BOL)

Overall: Save a ton of time

Amazing

Jan 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software has helped us save several thousands of dollars in freight bills. The layout is very easy to use. You can quote all of the freight companies you use with one click which saves a lot of time. Well worth the monthly fee.

Cons: The only downside I have with this software is that the spot quote function is now extra money per month, where it used to be free.

Overall: Saves time, money and is very easy to use.

Vendor Response

by Freightview on January 08, 2018

Thank you for the great review, Ryan!

This software has saved so much time in shipping.

Dec 22, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: BOL's and pick-ups are scheduled all in one. I like being able to see all of my carriers rates on one screen.

Cons: It doesn't seem like all carriers have assigned pro numbers so you can't track all shipments right from the website.

Overall: It is a very simple software, making it easy to teach new employees how to use it. The time we save with being able to access rates from all carriers on one screen is irreplaceable. Tracking is also nice being that you can click on the shipment and then tracking to give customers and immediate update.

Vendor Response

by Freightview on January 08, 2018

Thank you for the great review, Craig!

Easy to use, very good value, but not a complete replacement for us yet

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Affordable, they seem to keep improving it every few months, in the last year many of the missing features that were missing are being filled in

Cons: You can't beat the value, but it doesn't have every carrier I use and every feature. But that is a reasonable trade off compared to much more expensive packages, and they seem to moving in the right direction.

Vendor Response

by Freightview on January 08, 2018

Thank you for the great review, Jonathan!

Fantastic TMS for the money. The Freightview team is always looking for ways to improve.

Dec 21, 2017
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Frieghtview is a basic easy to use freight management solution that can help may SMB's who have never had a dedicated TMS solution. It is easy to setup and a quick solution to implement. The analytics can also help businesses understand their freight expenses and where it is going. They have a good support team that is US based and willing to help.

Cons: Some of the con's at the current time is that there is no connection to UPS/Fed Ex Parcel which can be found as a standard component of most TMS's. There is also a lack of integration with ERP Systems. Do not let this discourage you as it is a great Saas solution that you can pay month to month for your buisness needs.

Vendor Response

by Freightview on January 08, 2018

Thank you for the great review, Matt!

Capterra-loader

My experience over the past few years with Freightview has been outstanding. Great product.

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The visibility it gives across multiple company locations. The ability to see multiple tariffs on one page eliminating the use of opening tabs. The ability to create users which on top of increasing visibility cuts down on the inbound calls from outside sales force looking for shipment information.

Cons: Not allowing pickups to be scheduled if it is past a certain time. If you go to a carriers site they will still allow the schedule but may have a popup saying "pickup time after 3pm maybe scheduled for next day". What that does is allow the local terminal to use its own local rules and shipment load to decide if the shipment will get picked up the same day.

Need more education with the carriers to not cover up the Pro# generated with the pre-printed Pro# stickers they carry. When this happens of course, we loose tracking.

Vendor Response

by Freightview on December 21, 2017

Thank you for the review and feedback Orlando!

Mostly good

Dec 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: The software is easy to use and it is good for beginners. However, if you know what you are doing, you can get better rates elsewhere.

Cons: As a company, Freightview has been all over the place and I am really not sure where they stand at this point. Back and forth- TMS or broker? The data is no longer relevant and I don't use it any more.

Vendor Response

by Freightview on December 21, 2017

Thank you for the review Amy! We will reach out directly to discuss further. Please let us know if anything else comes to mind!

I LOVE FREIGHTVIEW! ALL OF MY CARRIERS ON ONE SCREEN!

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: IT'S SO EASY TO USE. YOU DON'T HAVE TO ENTER A MILLION DIFFERENT FIELDS. YOU GET ALL OF YOUR INFORMATION ON ONE SCREEN.

Overall: quotes all on one screen

Vendor Response

by Freightview on December 21, 2017

Thank you for the awesome review Ginger!

This application has extremely been useful because of all its features.

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There is some many pros with this application. I can't work without it. You can pull quotes from different carriers on one website, schedule shipments, print bol, share bol, track shipments and share tracking information all on one website.

Cons: Don't really have many cons except that it doesn't work with my website. My current website is with the 3DCart. Hopefully one day it will work with it. Also, it doesn't pull rates from worldwide express.

Vendor Response

by Freightview on December 21, 2017

Thank you for the great review Mamoon!

Freightview is easy to use, but produces powerful results.

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Freightview contacts multiple sites to retrieve rates simultaneously saving time and effort on the part of employees. The BOL's created by the site, are simple straight forward preventing carrier and employee errors and confusion.

Cons: The one drawback I have found is that Freightview's automated process does not always recognize when a shipment would be less expensive if quoted as a volume load, or via a different type of carrier. Though, if it did so, it would remove the need for human discretion in the process.

Overall: Cost and labor savings, as well as the ability to handle more shipments with less confusion.

Vendor Response

by Freightview on December 20, 2017

Thank you for the great review and feedback!

very good overall, we have been using since the beginning to help streamline our Logistics

Dec 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy to use, good price, helps organize our tariffs. we have used this since the beginning and it has really helped us out

Cons: LTL companies acessorials are still not always right on the program, freezables, and liftgate and other charges like that don't always show up right

Overall: helps us organize our logistics and streamline a process that would normally take twice as long to do

Vendor Response

by Freightview on December 20, 2017

Thank you for the excellent review, Robert!

Excellent product!

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to quote, compare, book, and track shipments from multiple carriers is priceless. We give logins to our suppliers to book inbound freight and the tracking capabilities have been tremendously useful.

Cons: I wish they had an international version, also if notes could be added to each shipment, and email/chat between users would be helpful.

Vendor Response

by Freightview on December 20, 2017

Thank you for the great review and recommendation Corie!

Great service and saves time.

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It allows you to see multiple carriers' rates without having to go into each website. I also like the analytics tools because it help negotiating rates with carriers.

Cons: Wish there was a way to select preferred carriers for customers and also a way to change carriers in route in case the freight needs to be handed off to another carrier.

Vendor Response

by Freightview on December 20, 2017

Thank you for the great review and feedback, BJ!

Truly simplifies our shipping process

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All of our shipping in one central place. Instantly quote/book shipments. Freightview is very interactive with their customers and they welcome feedback, We have suggested a few improvements which they have implemented. Very easy company to work with and the monthly fee is very reasonable

Overall: Streamlines the shipping process, very easy to use

Vendor Response

by Freightview on December 20, 2017

Thank you for the excellent review Mark!

We love working with Freightview

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Freightview software is very easy to use, and they have developed a great support network. It is easy to get in contact with a customer service representative if a problem arises. Also, Freightview is constantly updating their software to make it more user-friendly and helpful. Their monthly update newsletters are beneficial as well.

Cons: A few times in the beginning there were a couple missed pickups, but over time the system was improved and customer service was always very helpful. it is hard to think of negatives.

Overall: Very easy to use, saved us time when scheduling freight pickups

Vendor Response

by Freightview on December 19, 2017

Thank you for the great review, Larry!

Freightview is a great TMS that is easy to use and greatly simplifies shipping!

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use
Easy to set up
Provides very useful data
Can set up pickups.
Can print labels.
Relatively cheap.

Cons: At some point, further integration with shipping systems (via API, maybe) would be nice.
Some carriers do not work perfectly with Freightview.

Vendor Response

by Freightview on December 19, 2017

Thank you for the kind review!

Capterra-loader

Freightview has saved us a lot of time and $$$$

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We no longer have to do quotes with 5 dif freight companies to see who comes in the least expensive.

Cons: Maybe that we have to pay a higher monthly price now bc we also ship out of our other warehouse. We store product there so sometimes we ship out of there, instead of our main warehouse. Same company........

Overall: Time & $$$$$ saving above all!!!

Vendor Response

by Freightview on December 19, 2017

Thank you for the excellent review Kimberli!

I prefer to use Freightview whenever possible.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's quick and easy to use. It has a nice BOL and Shipment Label. The shipment history data is great. Quotes are quick, saving me a lot of time.

Cons: XPO still prints out as Conway. YRC still prints out as Roadway. My people get confused because they don't know Conway is XPO, etc.
Also, I do not know how to tell other trucking companies to get registered in Freightview, or to change rates when a trucking co. comes to me with a better discount.

Vendor Response

by Freightview on December 19, 2017

Thanks for the excellent review and feedback Jim!

this is a very great web base tool. Its easy to use , easy reporting and facilitates to much the sh

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent reports, automated booking shipments, bol and labels printings are great, savings tab it gives you a good idea of how much you are saving

Cons: that we cant use it to do international shipments other than Canada. Adding this capability and more forwarders will be such a great upgrade and an integration with Oracle will be great

Overall: great visibility of everything that its being shipped to me and out of my plant

Vendor Response

by Freightview on December 19, 2017

Thanks for the excellent review Juan!

You folks are the best!

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was asked to make my job simpler, and along came Freightview. It has made my job so much quicker allowing me to do twice as much work in half the time.

Cons: It would be amazing if the entire software could be implemented with salesforce . If the selected carriers could automatically be loaded into the sale it would take off a lot more time.

Vendor Response

by Freightview on December 19, 2017

Thank you for the great review Becky!

love it wish we could use it for everything we do in shipping

Dec 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: great improvements to the software happen on a monthly basis it has simplified our job when it comes to routing and BOL entry

Vendor Response

by Freightview on December 19, 2017

Thank you for the excellent review, Raymond!

Capterra-loader

Flawless | Perfect | Time Saver!!!

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I used to use a pen and paper with "excel" style notebooks to keep track of and book all my freight. With FreightView, that is OUT THE WINDOW and I'm able to book my freight in TWO SIMPLE STEPS!!

Cons: Honestly, very little to say. Every so often the Bill of Lading doesn't load properly... but to be honest, is it my CHROME or is it FreightView? Beautiful thing is... in two clicks of a mouse, it's right back on screen. This software is AWESOME!!!

Overall: TIME!! SO MUCH SAVED TIME!!

Vendor Response

by Freightview on December 19, 2017

Thank you for the excellent review Brian!

Freightview is very easy to use and has helped our organization simplify our process and save money.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very user-friendly and makes analytics on our shipping very easy. Helps with setting up appointments and limits time having to wait to talk to a customer service rep to set up a pick-up. Keeping very detailed shipping history has also helped with our payables department being able to go back and look at quotes very quickly and easily.

Cons: Could have reasoning as to why certain carrier was not chosen. We have had some instances when the site has crashed which has caused some issues. Shipping Hazmat material can be time-consuming because it still forces you to fill out all of the information. Would be easier if you could check a box that would signify that you are using your own bill of lading and could skip the setting up of information you are not going to use.

Vendor Response

by Freightview on December 19, 2017

Thank you for the great review and feedback, Alex!

Very satisfied.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Low cost and simple to use. Reports are easy to get. Very little training involved. Customer support is great.

Cons: Does not work intra Canada. We have operations in Canada and there is not a product like this to work with Canada carriers.

Overall: Matching quotes to invoices holds our carriers accountable. Quoting every shipment insures we get the lowest cost option so we can provide that to our customers. It also keeps the carriers from playing games and they also have to offer the best prices all the time or they don't get the business.

Vendor Response

by Freightview on December 19, 2017

Thank you for the great review, Toby!

This software is very easy to use and quickly shows rate comparisons as well in-transit times.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The think I like most is being able to put in shipping information, comparing rates and service time. Once We select the carrier, the pickup is transmitted as well as the ability to print a BOL.

Recommendations to other buyers: I would like to see a reduced price.

Vendor Response

by Freightview on December 19, 2017

Thank you for the great review Michael!

Great easy to use software.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use. I like the link between the LTL companies and Freightview and the ease of not having to call in all the different carriers for pickups. The link is direct so there is never any wait between clicking on Freightview and what the carriers receives.

Cons: I wish there was a way to create a blank no carrier BOL. We use BOL for inter-company transfer and i wish there was a way to write in the company that would be picking up.

Overall: The ease of creating all my BOL's in the same place and calling them all in at the same time.

Vendor Response

by Freightview on December 19, 2017

Thanks for the excellent review and feedback Sean!

Capterra-loader

Excellent Software

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very simple to use. Our products are very freight intensive and we have to look at each of our carriers to determine who can provide us with the best rates for each load. FreightView took a very manual and slow process and has sped it up tremendously, saving us lots of money directly from the hauls themselves, but also in time spent booking.

Cons: Integrations with standard API's are lacking. The only area that this software can improve is if they are able to pull in existing orders, etc. from back end ERP systems and perhaps even web stores directly.

Overall: Greatly reduced the time to book shipments. Also, allows us to shop rates between all of our carriers in a single interface that greatly reduces the time to book the best shipments for our particular loads.

Vendor Response

by Freightview on December 19, 2017

Thank you for the great review Andrew! This is something we'll be tackling next year, and hope to be able to provide in the very near future. Please let us know if anything else comes to mind!

Freightview has been a tremendous time saver in quoting, booking, tracking and bill review.

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The software is easy to use, visually appealing and well organized. It allows me to check quotes from many (in my case 12 or more) carriers simultaneously to find my best rate and transit time. Then I can book directly with carrier and instantly create a BOL from the database of information that it saves from my previous entries and provide the BOL to my shipper and the tracking information to my customer effortlessly. All of my shipments are then compiled on one page where I can monitor them easily. When the freight delivers, I can verify the invoice matches my quote and archive the shipment for historical review. Above all the software has saved me countless hours of time and made the shipping process exponentially better. I don't want to leave out that the team at Freightview has been a pleasure to work with.

Cons: There is an occasional hiccup with the site updating the status of a shipment.
Currently there is no ability to edit the product catalog but hopefully this will be addressed in an update.

Vendor Response

by Freightview on December 08, 2017

Thank you for the great review!

easy

Dec 05, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: how everything is in one place, you are able to spot quote. Prints out BOL's and is already has a pro number.

Cons: we still have to contact carriers if we need to make any changes, or if there is an issue. Not all carriers know that it has already pro'd.

Vendor Response

by Freightview on December 07, 2017

Thanks for the great review, Lauren!

Mitch and team are great to work with and ensure that the application is servicing our needs.

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One stop place to compare many carries and service levels. The software is concise and customized to the point that we required.

Cons: I have not seen something that is troublesome. The software is very useful and probably has some flaws that I have not ran into at this point.

Vendor Response

by Freightview on December 07, 2017

Thanks for the excellent review, Ron!

I have only good things to say about this platform as well as its benefits to my company.

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Having all of my freight data in one place.
Spend history and lanes reports instantly.
My contracts and price agreements.
Being able to control my user accounts and permissions.

Cons: It takes a long time to add any provider that is not already established.
Random downtime that is usually resolved quickly, but does impact business.

Overall: Saves my team and company precious hours throughout the week while still ensuring we ship at the best rates.

Vendor Response

by Freightview on December 07, 2017

Thanks for the great review, Corey!

Freightview is extremely helpful and easy to use.

Dec 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: While the customer service is off the charts excellent, my favorite thing about Freightview has to be the fact that it remembers everything you enter for next time.

Cons: You can only have one "ship from" address at a time. If we had multiple shipping locations, we would have to physically retype the addresses constantly... I wish you could save more than one without having to remove the main address.

Overall: I cut down the freight process from half a day to less than an hour. I gained access to reports that help us know where our money is going.

Vendor Response

by Freightview on December 04, 2017

Thank you for the great review, Bethany!

It has allowed us to identify areas of potential savings. It is very efficient compared to past

Nov 30, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Comparison efficiency. It has freed up time to make informed decisions instead of flying by the seat of your pants.

Cons: Inability to get rate breakdowns on all carriers. Looking at the rates is sometimes important in making informed decisions

Overall: Ability to compare costs and service on carriers and make informed decisions. We now are on the volume rate program. We are just learning how to get the most out of it.

Vendor Response

by Freightview on December 04, 2017

Thank you for the great review, Bob!

Its a nice system but very limited. Unwilling to work with customers for improvements.

Nov 30, 2017
2/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: It is easy to use. Ability to have different users with different roles. BOL's are decent. The ability to share shipments is a plus

Cons: No integration with current ERP systems. Lack of support. Overpriced for a such a limited system. Basically a virtual shipping scheduler. Doesn't support all freight companies.

Vendor Response

by Freightview on December 04, 2017

Sorry to hear this Jason. Would you be available for a quick call to discuss further? We're working on integrations in 2018 and want to better understand what you're looking for. We'll reach out directly as well, but please let us know if there's anything else we can consider.

Have no problems

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Multiple users with different levels of access allows us control while giving our customer service and purchasing team access to shipping options.

Cons: So far, the only thing that I dislike about the software is the accessorials. It doesn't always add the accessorials chosen to the quote resulting in surprises when the bill comes in.

Overall: One point access to all of our carriers and multiple user roles.

Vendor Response

by Freightview on December 04, 2017

Thank you for the great review, Deirdre!

MAKES THE PROCESS A LOT FASTER THAN WHAT OUR OLD PROCESS OF GETTING QUOTES WAS

Nov 30, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: THE OVERALL QUICKNESS OF GETTING A RATE QUOTE FROM THE DIFFERENT CARRIERS AND STORED CUSTOMER INFO AND PRODUCT INFO

Cons: WITH OUR LARGER ORDERS THAT ARE STILL LTL IT DOESN'T ALLOW US TO INCORPORATE OUR SPECIAL RATES AND CLASS TO THE SHIPMENTS WITHOUT CHANGING OUR SETTINGS

Overall: ALLOWS ME TO GET MY PAPERWORK DONE SIGNIFICANTLY FASTER TO ALLOW ME TO SET UP THE PHYSICAL SHIPMENTS IN THE WAREHOUSE

Vendor Response

by Freightview on December 04, 2017

Thank you for the great review!

A great time saving tool

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Quick, Easy, Simple. Requiries little training for new users to do basic rating. It's very easy to add or remove carriers. Freightview support has been very quick to respond when a carrier changes their website.

Cons: I would like to see simplified create pick-up only option. We use in house Bill of Lading and a one touch create pick-up without having to enter any additional information would be helpful.

Overall: Time savings. Freight cost savings.

Vendor Response

by Freightview on December 04, 2017

Thank you for the great review, Dan! We've recorded your feedback for further consideration, and will be sure to keep in touch as new updates are released. Let us know if anything else comes to mind!

Overall, Super excited and THANKFUL for FreightView

Nov 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that with a few clicks I accomplish several tasks, getting quotes, generating BOLS and getting the BOLs to the right people. It makes my job easier.

Cons: My only con - recently pickups were missed with one carrier. BUT I informed FreightView of the issue, they were very responsive and within a few hours created a solution so my problem wouldn't keep happening. So I guess my con, turned into another pro for FreightView - Great, customer service.

Overall: Simplified my workflow and most importantly saving money by negotiating rates directly with carriers.

Vendor Response

by Freightview on December 01, 2017

Thank you for the great review, Marissa!

Great program which is evolving to cover more functions.

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, quotes pop up so fast. and you can choose based on the time sensitive service required to the customer.

Cons: need to tweak a few areas for pallets which contain multi po's.
Like to see a report showing the high's and low's for quotes by customers who demand us to use
preferred carriers and then compare to cheaper carriers we could have used.

Overall: quick and accurate quotes.

Vendor Response

by Freightview on December 01, 2017

Thanks for the great review and feedback Rich! Let us know if anything else comes to mind, and we'll be sure to keep in touch around these features.

The process of shipping has been made so much easier for us.

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It's quick and user friendly. It's also very easy for me to train others how to use the software.

Cons: I don't like that I can't load all of my pallet rate carriers into the system. I use pallet rate carriers every day and my spending is not reflected in freightview.

Vendor Response

by Freightview on December 01, 2017

Thank you for the kind review! The ability to add in your pallet rate spending is an upcoming feature that will be available shortly as well. Feel free to give us a call at 913-353-6188, and we'd be happy to discuss further!

Shipping Manager 3+ years

Oct 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: A true personal TMS that allows me to work with my carriers and my rates while not having to bounce between multiple sites and or calls.

Cons: Set up can be somewhat challenging depending on the carrier. This has improved greatly however as more and more carriers are recognizing the need in today's society.

Overall: Easy to use and can save hours per day.

Vendor Response

by Freightview on November 29, 2017

Thank you for the great review!

Freightview review

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It gives me a great view of what's possible for freight service. Indispensable for my job. From one customer service representative to another you have some great people. Very friendly and helpful!

Cons: I guess initially it was pretty confusing but they offered to help, essentially train me on it.

Vendor Response

by Freightview on November 29, 2017

Thank you for the great review Lex!

Excellent - Saving Time and Money

Aug 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use - Quotes come back almost instantly - Fantastic customer service - always adding improvements based on customer feedback which is a huge plus.

Cons: Wish it had bill auditing like some of the other software we looked at, but the cost/performance still suits our needs- Hopefully this feature will be added soon.

Overall: Saved our shipping manager countless hours of time from manual quoting - Get to find the lowest rate in an instant

Vendor Response

by Freightview on November 29, 2017

Thank you for the review and feedback Keith! I've passed this along to our product team, and will keep in touch with new updates. Let us know if anything else comes to mind.

Easy, fast, convenient

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use, quotes come back super fast, easy to set up. Doesn't pester you to add new carriers or try and up sell them.

Cons: If they decide to add a new feature, they want you to pay additional. IE the spot quotes, went from being able to send a free email to an API on site that's additional money for the feature.

Vendor Response

by Freightview on November 29, 2017

Thanks for the great review Nicholas! Will reach out to discuss spot quoting further. Let us know if anything else comes to mind!

It is a good tool however missing some functions that I would think are useful.

Jun 05, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: The software puts all rate quotes on one screen. I can easily compare rates all one the single screen.

Cons: The software is too expensive .

Overall: I get shipment history .

Vendor Response

by Freightview on November 29, 2017

Thanks for the excellent review, Collen!

Fantastic! Worth every penny, saves me tons of time.

Jun 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, loaded with features! I love being able to get all the shipment info exported to Excel, very helpful for analysis.

Cons: Only problem I have ever had is one freight company kept timing out before their rates could come through but after a brief phone call to Freightview I found out it was actually on the Freight company and Freightview had been asking them to fix it for some time.

Overall: Huge time and money saver

Vendor Response

by Freightview on November 29, 2017

Thanks for the great review, Tyler!

Great product!

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The reporting feature is an excellent resource to have. This really helps us have data to negotiate better terms with our carriers.

Cons: I would like it to integrate better with our dedicated truck and import/export companies. I realize it's more complicated, but it would be nice to have a way to see ALL the freight we pay.

Vendor Response

by Freightview on November 29, 2017

Thank you for the great feedback and review Briana! I'll reach out directly to discuss further. Let us know if there's anything else that we can consider.

Very easy to use. Great rates

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: User interface is fantastic. The ability to search previous shipments for tracking is extremely valuable. As well as the emails with the info sent to both me and the customer

Cons: Lack of integrated freight density calculator. Having to resort to a 3rd party freight calculator is frustrating

Vendor Response

by Freightview on November 29, 2017

Thanks for the great review Andrew! I passed along your feedback for the freight calculator, and we'll let you know once there's an update. Please let us know if anything else comes to mind!

great

May 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: make it so easy to do. You can get rates from carrier's and display and you can negotiate rates. Save time.

Cons: The software currently only supports LTL freight within the United States and to and from Canada. And we use international too

Vendor Response

by Freightview on November 29, 2017

Thank you for the review and feedback Ramona! I've passed along your request for international, and we'll be sure to let you know when there's an update. Let us know if anything else comes up!

Makes finding which carrier to use easier.

May 23, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It makes getting freight quotes from our carriers simpler since it is only one website to go to. The process is easy and efficient.

Cons: Sometimes rates from one or 2 carriers do not return due to a glitch and you have to re-run the quote.

Vendor Response

by Freightview on November 29, 2017

Thank you for the great review, Melinda!

Great

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to receive multiple quotes at one time and in a timely manner. Being able to view all of the quotes on one screen.

Cons: None..... I think the software is a great program. If there was anything that could be improved on it would be that way you have to request the long haul loads.

Overall: Being able to enter in the load requests one time only.

Vendor Response

by Freightview on November 29, 2017

Thank you for the kind review, Misty!

Really easy to use!

May 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So far the ease of use and how much time we are saving by having switched has been invaluable. All of the features are well placed and is so much better than our previous process.

Cons: So far the customer service is not as quick to respond but very helpful. I would expect to hear back from customer service within 24 hours.

Overall: Time savings, ease of use, faster quotes.

Vendor Response

by Freightview on November 29, 2017

Thank you for the excellent review Justin!

Awesome!

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Freightview saves me a ton of time in quoting and tracking shipments. My favorite feature is how it allows me to view and track all of my current shipments on one screen.

Cons: There is nothing that I could think of changing about this software. It does everything I need it to do and more!

Overall: Saves me time

Vendor Response

by Freightview on November 29, 2017

Thank you for the great review Jeff!

Absolutely love it! Worth every single penny, and a HUGE time and money saver!

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It allows me to see every freight company quote and I am then able to make the best decision for the particular shipment. No more quoting and booking on several different sites every day.

Cons: Only problem I have ran into is a particular freight company not responding with a quote through the server, but the Freightview customer support assured me that it was in fact the freight company themselves and they are taking steps to fix it. Absolutely nothing wrong with Freightview itself.

Overall: Huge time and money saver.

Vendor Response

by Freightview on November 29, 2017

Thank you for the great review, Tyler!

Fair - some of our third party shippers are not compatible.

May 23, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Quoting more than one third party at a time. I like the site is easy to use and I have never had an issue logging in. It would be more beneficial if more third party quoting companies were comparable though. I would recommend this site to other companies if they asked.

Cons: Some shipping companies you have to go 'off site' to schedule the BOL and pick up. It just add an extra step when shipping.

Vendor Response

by Freightview on November 29, 2017

Thanks you for the review and feedback, Kristi!

awesome!

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, ability to share with customers. i enjoy being able to show the customers exactly where their order is and tracking it is very easy.

Vendor Response

by Freightview on November 29, 2017

Thank you for the review, Lindsay!

Very easy to use, reliable information always at hand

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Visibility of all our carriers information on one screen makes it a lot easier to choose the most appropriate shipment.

Cons: The lack of a field with detailed transit time for each service available from each one of the carriers.

Vendor Response

by Freightview on November 29, 2017

Thank you for the review, Luis!

Incredibly simplifies the freight quote process!

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplifies the process of comparing options for using various freight companies and has easy options for looking up customer's tracking.

Cons: Need easier way to modify the quotes without having to start the quote over. Not being able to look up quotes with the quote number.

Overall: Ease of comparing

Vendor Response

by Freightview on November 29, 2017

Thanks for the great review Sasha! I've recorded your feedback, and we'll be sure to keep in touch as new features are released. Please let us know if you have any questions!

Incredibly efficient and user-friendly, with fast and effective responses from Customer Service

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the simple integration of carrier websites, it cuts down on processing time exponentially. The user-friendly interface is incredibly easy to learn and train new users on, and it takes out the guesswork of having to know more information about each carrier.

Cons: I wish there were more in-app customization options (views, edits, etc.). I would also like to have some soft of Freight Class calculator integrated that would help users figure out the most accurate freight class possible, we currently have to use our own chart separate from Freightview.

Overall: We decreased our cost/shipment by more than $60 on average, and have cut down processing time from approx. 25 minutes to less than 4 minutes.

Vendor Response

by Freightview on November 29, 2017

Thank you for the great review, Keith!

Life Saver

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the easy of use on the system. Its super quick and very minimalistic. It gets the job done without any extra bloat to the system.

Cons: I can't really find a con for the software. If I had to choose it would be maybe lack of support of parcel but that is really reaching.

Overall: Easy of use. I can get alot more done with less time spent.

Vendor Response

by Freightview on November 28, 2017

Thank you for the kind review, Dominic!

Been very help full, in terms of looking up shipments and overall great quality product.

May 23, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: One of the first thing I think of, is the ability for FreighView to generate Pro numbers on the sport. This helps speed up the process on the dock when it comes wot truck drivers getting off of the docks quicker. Too many times, i waist time waiting on the drivers pro-ing the freight.

Cons: don't always allow to have all trucking companies. also, would be nice to have a general , "to be determined" on collect shipments, for companies you do not have loaded in your system.

Overall: online tracking ability as well as analytics.

Vendor Response

by Freightview on November 28, 2017

Thanks for the great review, Kevin! I'll follow up directly to discuss some of your feedback. Please let us know if there's ever anything we can do.

Great business. Easy to use and easy to get the quotes we need

May 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I like how easy it is to find the perfect freight option for your shipment. Whether its price, transit time, or freight carrier you have so many options.

Cons: It is easy to use but sometimes not all the rates show up for each carrier. Even if I put in all the information in the quote page, sometimes a certain carriers rates will not show up

Overall: Save money and time on freight shipments

Vendor Response

by Freightview on November 28, 2017

Thanks for the great review, James!

It's a big help to have all the information in one place instead of several different websites.

May 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: It puts all the information together for you which saves a ton of time. I used to have to pull up different shipping companies to get quotes but now it's all in one place.

Cons: Sometimes it can be a hassle to enter several different package sizes. For example, if I have 4 cases to send and they are all different sizes and weights it gets to be tedious.

Vendor Response

by Freightview on November 28, 2017

Thanks for the great review, Darren!

Very easy to use

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Convenience, gives you a lot of information before having to call customer service. Customers get updates as well

Cons: Doesn't update as accurately as calling in. If there are updates it doesn't reflect right away so you still have to call in

Vendor Response

by Freightview on November 28, 2017

Thanks for the review Matt! I'll follow up with you directly and to ensure your rates are showing accurately as well.

Love Freightview! It has made our job so much easier!

May 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Everything about it! I like that we get to quote with all of our shippers in one place. We used to quote with 3-4 different companies whole our customers would wait on hold. This has made the process of quoting so much easier!

Cons: I wish it had a notes section, for our business it would be nice to note on each quote what carriers we are going to choose and what we quoted since there is more than one person quoting and billing.

Vendor Response

by Freightview on November 28, 2017

Thank you for the awesome review Linsday! I've passed along your feedback to our product team so we can get it added to our roadmap. Please let us know if anything else comes to mind!

I was skeptical at first but after one use found out that Freight saves a lot of valuable work time.

May 19, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ease of use the best about the software. I also like not having to go to individual carriers websites to get quotes for the day.

Cons: Sometimes the software will go down during critical shipping times. This causes stress during the day.

Vendor Response

by Freightview on November 28, 2017

Thank you for the review and feedback Nathan! I have passed this along to our dev team, who have recently released several updates to address this. If anything comes to mind, please let us know!

Very good program

May 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Quick quoting, can schedule pick ups, Total TMS system; Best way to combine all of your carriers and find cheapest/fast lane

Cons: No regular BOLs; No FTL; If you do not have a specific carrier, it will not let you do a BOL. Also ODFL wasn't getting scheduled to be picked up even though it said it was

Vendor Response

by Freightview on November 28, 2017

Jeff, thank you for the kind review and feedback. FTL is now an option within Freightview, and you should see more action on the other feedback shortly. Please let us know if there's ever anything that comes to mind!

Great

May 15, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to get all my quotes in one place, and with the click of a button we can get a bol and notify the carrier. The time savings is awesome.

Cons: I have not been on this software long enough to have complaints. If there was one to be had, it would be the ability to put our logo on the bill of ladings and maybe a place for notes.

Vendor Response

by Freightview on November 28, 2017

Thank you for the great review and the feedback Sheri!

Easy to use, even if your not trained!

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I don't really need to quote often, and have never been trained. The first time I used Frieghtview I was able to figure it out without much thought. very easy to use.

Vendor Response

by Freightview on November 28, 2017

Thank you for the review, Sam!

FREIGHTVIEW TMS - INITIAL REVIEW

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We were looking to move to a more user friendly and less costly TMS. After reviewing and trying several TMS products we made the decision to go forward with Freightview. The team at Freightview made the decision easy. They provided several conference calls to make sure what we were going to get is what we were expecting.

The trial period is a great feature, because the Freightview TMS is easy to get started with - you can be quoting within an hour or so after you enter your initial carrier information.
After we did a demo and testing with several employees, we rolled it out to the rest of our personnel. Everything went very smoothly.

What we like about Freightview:
- easy to set up
- easy to manage
- ability to set individual pricing parameters for prepaid shipments (setting a markup)
- response time is extremely quick - you normally have your quote in under 10 seconds
- multiple carrier set up
- spot quoting available for truckloads and volume moves
- low cost option for a TMS

Our Customer Service team, who provide the freight quotes to our customers, are very happy with the Freightview TMS. It has been a real time saver.

Another use we have is to use the TMS quoted pricing where there are disputes with the carrier. We are able to show them what they quoted versus their invoice.

The customer service team at Freightview is great to work with. The questions we have had are quickly answered and there is always follow up.

The Freightview TMS is a great product. As I mentioned, the trial is very easy to set up, so if you are considering a TMS, I would definitely recommend the Freightview TMS product.

Vendor Response

by Freightview on November 28, 2017

Ed, thank you for the excellent review. Please let us know if you have any questions, or if anything else comes to mind!

Freightview- Not what it used to be

Apr 26, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: Lots of issues with rating, we do up to 50 shipments a day and we can't get through a day with out having issues, they don't listen anymore- used to be great with Tom, but he left the company a few months ago, everything is going downhill since then, we are moving on to another TMS- we are only a number for them, do yourself a favor and look elsewhere, they make random changes because for people that make errors, but for us that try and do things right, we have to adjust to others, If Freightview would go back to where they were 2 years ago we would not have discontinued them

Vendor Response

by Freightview on November 28, 2017

Thank you for the honest review and feedback Monroe. Please let us know if there's anything else we can do to address these concerns, or if anything comes to mind.

Freightview Plugin

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: works great. seems to get updated well and works well. I have not had any problems with this plugin and the backend has a good interface

Vendor Response

by Freightview on November 28, 2017

Thank you for the great review, Cole!

Freightview/ Not what it used to be

Apr 13, 2017
2/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Comments: The last several months we have had a lot of frustrations of not being able to quote supposedly the EDI/API has been causing issues, then the system crashes in the middle of day, also took away auto-fill for the e-mail we are getting punished for the people that don't have accurate info. so they shut it off so I have to type in the e-mails as we send our customers a copy of the bol so they can track it etc. and a lot of other small frustrations, we have been using it close to 2 years and we will be going to another TMS for free

Pros: Ease of use

User Freindly

Feb 22, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We have used Freight View for a few months. it is very easy to use. We a have been very happy with our experience so far. We are in process to get our system integrated with Freight View and we are looking forward to this taking place. Hopefully sooner than later. I would have no problem recommending this system to others.

Vendor Response

by Freightview on March 21, 2017

Thank you for the glowing review Lori!

FERIGHTVIEW REVIEW

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: GLAD WE HOOKED UP WITH FREIGHTVIEW. IT IS A VALUABLE TOOL AND SAVES ME A LOT OF VALUABLE TIME AND KEEPS MY SHIPPING COSTS IN LINE.
THANK YOU FREIGHTVIEW!

Vendor Response

by Freightview on March 21, 2017

Thank you for the excellent review Jim!

Coilmaster Corp

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Everything works as advertised. Had to call on the technical support group a few times while setting up our in house apps to use the API, but was able to get up and running in no time at all. We're now able to get freight rates for multiple shippers within our order entry application and select the best value for our customers.

Vendor Response

by Freightview on March 21, 2017

Thank you for the great review, Malcolm!

A Great TMS

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The time savings for the company is great, and how easy it is to run and track a shipment.

Cons: The cost is a little high but it dose pay for itself .

Overall: This saved our employees so much time quote out freight rates to our customers, buy putting all of our freight carriers in one place. It also made it easy to track all the shipments in one place.

Vendor Response

by Freightview on March 21, 2017

Thank you for the excellent review John!

Easy to use

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I've never had a problem--very simple to use. Everyone in my department uses Freightview at least once a day, and I've never heard of any complaints!

Vendor Response

by Freightview on March 21, 2017

Thank you for the great review, Janelle!

easy to use

Feb 22, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: easy for customer service, 1 price for multiple users.

Overall: This software has been great for the customer service to get quick quotes for customers. Easy to use easy to understand. We use as a quoting tool only.

Vendor Response

by Freightview on March 21, 2017

Thank for the great review Sandy!

Easy and Simple

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and setting up, BOL and Label printing

Cons: I wish it had more analytics built in to the site

Overall: Our business handles about 5 shipments on an average day, so we are by no means choosing a lot of freight, but we have used other software and they always seemed to be more than we needed. We also wouldn't get the same attention as a larger company using the same system. Freightview is perfect for us though. It couldn't be easier to book a shipment and know you're getting a good deal (since there's no 3PL funny business going on). Customer service and account reps treat you with respect and are extremely quick to respond and always helpful. They listen to the customers and implement features based on our feedback. At the end of the day, the time you save booking shipments equals out the monthly fee and you rarely have to worry about it. In the years I've used this service, i think it's gone down twice.. .for about 10 minutes. In the world of freight, a true 99.99% up time is hard to come by.

Recommendations to other buyers: Not really, good job!

Vendor Response

by Freightview on March 21, 2017

Thank you for the great review, Nick!

Excellent Service

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's very easy to use.

Cons: N/A

Overall: We have been using Freightview for over a year now and, honestly, it is the most user-friendly website that we have ever used to get freight comparisons from all of our carriers at one time with ease!

Recommendations to other buyers: N/A

Vendor Response

by Freightview on March 21, 2017

Thank you for the great review, Missy!

Time-Saver

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use

Cons: Nothing

Overall: Freightview was able to put our 15+ freight carrier quotes all together in one website and quoted at the same time. Then it lists all the quotes with best price on top. What a time-saver!

Vendor Response

by Freightview on March 21, 2017

Thank you for the great review, Kathleen!

NVO REVIEW

Feb 16, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: ease of use

Cons: no cost tracking based on actuals

Overall: Good overall.
Would like to see an improvement on cost tracking.
ie..Does the Freightview price quoted match what the vendor actually invoices for a particular shipment?
Without this answer, we do not know if the use of the software is cost effective.
You could build a simple user interface based on our monthly BOL's where we could put in the quoted price and the invoiced price for each BOL.
Thanks
Bob

Vendor Response

by Freightview on March 21, 2017

Thank you for review, Bob! I've sent you some suggestions concerning cost tracking in Freightview. Please let us if anything else comes to mind!

Office / Shipping Manager

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like everything about this software

Cons: I really like this software.

Overall: This is a great easy way to review all rates from all my "favorite carriers" all in one place. I find it is helpful the carriers can see how many quotes we have ran, so they know how many they are not competitive on. Keeps our prices lower.

Recommendations to other buyers: A great tool to have handy!

Vendor Response

by Freightview on March 20, 2017

Thank you for the kind review Penni!

Easy to use for all

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have several folks in our organization using this and has saved time. The application is very user friendly.

Vendor Response

by Freightview on March 20, 2017

Thank you for the great review Ellen!

Harsh International Inc

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use, As well quicker to compare and set pick ups.

Overall: Using your software has made our shipping and reviving department a much quicker and easier to move parts to our customers. It is very cut and dry how to use and is very neatly set up. Freightview is a very helpful and useful tool. Will recommend.

Vendor Response

by Freightview on March 20, 2017

Thank you for the great review Tyler!

Saving money on freight has never been this easy!

Feb 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I can pay for Freightview with one shipment, great to have everything on one sight... No more going from site to site to get a rate! It saves so much time! It;s great and everyone I have introduced to it loves it as well!

Vendor Response

by Freightview on March 20, 2017

Thanks for the great review Jessie!

Freight made easy

Feb 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy, beautiful UI. Always introducing new features or technologies. Company always is seeking improvement.

Cons: Needs blind shipment features, custom (branded) email templates with tracking (PRO & BOL) info.

Overall: I can't tell you how much easier this has made life!! All my carrier accounts in one place... it's like a 3PL built just for me. Not only that, but our rates went down!

Vendor Response

by Freightview on March 20, 2017

Thank you Bruno! I've passed along your feedback team to our development team. Please let us know if anything else comes to mind!

Convenience!

Feb 15, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Freightview makes my job so much easier since I don't have the chore of switching back and fourth to multiple sites for every LTL shipment. This site more than pays for itself!

Vendor Response

by Freightview on March 20, 2017

Thank you for the great review, Nick!

Great tool for freight quotes

Feb 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Multi-carrier integration is good.

Cons: Not all tariff restrictions get loaded. You have to know the limits of each carrier.

Overall: We use the tool for quoting our customers on a variety of products. We hope to integrate the tool into our website soon.

Vendor Response

by Freightview on March 20, 2017

Thank you for the great review, Richard!

Just what I was looking for...

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Does what I want.

Cons: No big deal, but I couldn't use freightview to make a bill of lading for a 3rd party billing shipment billing my customer's account.

Overall: I was looking for an affordable system to be able to get all of my carrier rates. This was just what I was looking for.

Recommendations to other buyers: Not sure.

Vendor Response

by Freightview on March 20, 2017

Thank you for the great review! I've sent some additional information on how to make a BOL for 3rd party billing shipments. Please let us know if there's anything else we can provide!

Making LTL BOL's easy

Feb 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This platform gives me the ability to use all of the carriers that I have developed good working relationships with, and pick the best rate and transit time for every shipment. The rate quotes received back from our carriers through Freightview are always accurate, since it is based on our pricing. We have the option of printing a Freightview or Carrier BOL and various sizes of shipping labels. Freightview adds, saves and builds our address book as we continue to add customers to our list. The system is easy to use, and I can allow additional employees to access my account, while determining what level of access they require. I proudly recommend this service to many people that have similar needs as our company.

Vendor Response

by Freightview on February 09, 2017

Thanks for the great review!

Love this service

Feb 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use and saves us a ton of time.

Cons: Nothing

Overall: We have had nothing but a great experience with Freight View, We love it here. Every time we have a issue it is taken care of without hesitation, and if they don't know the answer they will figure it out and get back with you ASAP.

Vendor Response

by Freightview on February 09, 2017

Thanks for the kind review!

Great software and supper easy to use

Feb 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use
Very cost effective
Produces Bills of Ladings, PRO numbers, labels, pickup request numbers, notifies carriers for pickups, track shipments, you can even change Bill of Ladings and cancel pickups

Cons: None

Overall: This service has been one of the most beneficial services we have ever used. As a small business owner it saves us literally hours a day. We can now pull quotes, request pickups, track shipments and keeps our customers happy and informed on their orders. I highly recommend it to anyone that needs to save money and improve productivity. We ship up to 10 shipments a day and we can complete all paperwork within 30 minutes. Their customer service is top notch.

Recommendations to other buyers: None

Vendor Response

by Freightview on February 09, 2017

Thanks for the great review Robert!

Must have for any Logistics Manager

Feb 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ease of use and great reporting features

Cons: Would love to be able to create customer profiles and also enter a benchmark tariff

Overall: I've been using Freightview for about a year now and It has exceeded my expectation. All of my rates populate when a shipment is created, allowing me to cherry pick the best rate and carrier for any given shipment. There are plenty of TMS options but I Freightview is head and shoulders better than the others I have tried. The reporting is tracking are excellent. Customer service is great as well! Highly recommended!

Vendor Response

by Freightview on February 09, 2017

Thank you for the great review Jorge!

FreightView saves us hours each day

Feb 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and simple interface

Overall: As an ecommerce company, we are always trying to ship our products the fastest and most economical way. FreightView allows us to quickly see the price and transit time instead of our previous method of quoting each carrier. We are now able to process our freight orders within minutes as opposed to hours. The analytics have also helped us negotiate better rates with our carriers.

Vendor Response

by Freightview on February 09, 2017

Thank you for the kind review Justin!

LTL stream lined

Feb 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Rate quoting

Cons: Lack of default options

Overall: Great overall value. Areas of improvement: shipping template and allowing shippers to set default settings.

Recommendations to other buyers: Every user is different. Allow subscribers to set their shipping defaults. Also, multiple pallet templates would be nice.

Vendor Response

by Freightview on February 09, 2017

Thanks for the great review Chan!

Great service!!

Feb 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: All

Overall: FreightView is very easy to use and saves me a lot time. I used to search several different websites to quote out a single shipment and now I only have to search one. A huge time saver !!

Vendor Response

by Freightview on February 09, 2017

Thanks for the great review Carmin!

Time Saver!

Feb 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Freightview is a huge time saver. These ease of use and the speed of this system makes shipping with multiple LTL carriers a breeze!

Vendor Response

by Freightview on February 09, 2017

Thanks for the great review David!