Social Tables

Social Tables

4.5 / 5 16 reviews

Who Uses This Software?

Hotels, Venues, Universities and Event Production Companies


Average Ratings

16 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Social Tables
  • www.socialtables.com
  • Founded 2011
  • United States

About Social Tables

Social Tables is a meetings and events company that just happens to do software. The #1 software for planners and properties to work together online, we are the industry leading provider of cloud-based hospitality software that positions venues to work more collaboratively and efficiently with their event and meeting customers. Over 60,000 unique users rely on the desktop and mobile product line, planning over 350,000 events within the companys 320-million square foot Venue Library.


Social Tables Features

  • Attendee Management
  • Billing & Invoicing
  • Contract Management
  • Customer Management
  • Event Management
  • Food & Beverage Management
  • Multi-Facility
  • Reservations Management
  • Resource Booking
  • Sales Management
  • Staff Management

Social Tables Reviews Recently Reviewed!


Great, simple to use platform that impresses clients

Jun 05, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is extremely user friendly. You can learn how to use it in less than an hour. Additionally, the 3D view option is very impressive and wow'ed our clients.

Cons: It glitches several times throughout the weekend making creating diagrams more of a struggle. However, their customer service is great at remedying the issue.

Pretty easy diagram creating software

May 15, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Software has a lot of functionality and is pretty easy to use. Also they are constantly updating their system and trying to add useful functionality

Cons: Social Tables has a lot of functionalities but might look a little clustered sometimes. The design of the software could definitely use some clean up

I use Social Tables to plot out room sets, get maximum capacities for venues, especially with A/V.

Apr 24, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's web-based and very user friendly. Their development team is constantly adding new functionality and they listen to their customers/users.
We host on-site events and we're able to upload our floor plans to show outside guests what can and can not be done. The proof is in the schematic!

Cons: I wish I knew had to use all the "bells and whistles" the software has to offer. It's quite robust and I personally feel that I need to hone my skills with the software. As they say...everything takes time. Another issue I've run into is that not all hotels/venues have their floor plans in Social Tables, so you have to go back to your contact(s) to ask if they have a diagram that can be uploaded.

Overall: The benefits we receive are 1. getting a visual of room layouts, 2. Being able to easier to seat assignments, 3. Being able to share floor plans via email

Great event planning tool

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: I love utilizing Social Tables for event planning needs. It allows me to customize event layouts with correct capacities and space requirements.

Cons: Sometimes the layout could be a little misconstrued. Knowing a space, I felt I could manipulate a space in ways the software did not deem possible.

I discovered this product as the Director of Catering in at a full service hotel

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Way more affordable than Meeting Matrix and the start up of the project was way less involved. They used the engineer's drawings of the building to create the different spaces. I love that you could change the linen colors and the 3D view of the space. Plus the ability to collaborate on projects with your client is amazing!

Cons: The inability to customize the print out created a few growing pains that we hadn't anticipated. Our banquet team had become accustomed to having certain information printed on the room diagrams to assist with set up. The print out for some rooms contained a lot of white space around the room, making the details in the room smaller- harder to notice for our set up crew.

Overall: Our clients loved it and it made communication easier because they could literally see the room set up and make changes as they needed.

interactive floor plan

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: live collaboration - powerful analytics - interactive floor plan - easy distribution and marketing channels

Cons: pricey, that is all.

Amazing product, but does not always translate to what the space looks like

Mar 12, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: There is nothing better than having a site visit, and hearing "I'll send it over in a floorplan". Social Tables allows you to capture the vision as best you can with ink. The functionality of the keypad allows you to be quick to create something new. I do appreciate having social tables anytime I am detailing an event.

Cons: Sometimes the floor plan from the bird's eye view makes sense, but when you get into the space, it feels too tight or too large, as if the calculations and dimensions are a bit off. There are also not a ton of furniture options, so sometimes static furniture within the space does not look correct in the floorplan

Perfect and customized cloud-based layout creation software for any busy event center or venue

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Social Tables helps us create to-scale diagrams using actual measurements of our furniture and event spaces... This is an invaluable tool for us - it has saved my organization so much time and effort by making sure our clients know exactly what to expect when they walk in day-of.

Our clients will come to our event planning meetings with ideas that are creative, but aren't necessarily appropriate for our unique space. After our event-planning meetings, Social Tables allows us the chance to give our clients an exact representation of the capabilities of our space. This can help not only to show the client our knowledge of what will work best in the space, but also to discourage a stubborn client from insisting on a "bad idea." The client will walk into our space the day of their event knowing exactly what they will get.

I work primarily with a student-based staff... Social Tables is a great opportunity to show my visual-learners what I have in mind when I say "aud style for 500" or "rounds for 400." They can match their physical set-up to the Social Tables diagram with no room for error. No more sloppy room diagrams drawn in pen with no attention to scale, space, or room flow. My staff knows exactly what to do.

Safety is a priority at our venue, and most clients aren't aware of our fire code. Room capacity is easily demonstrated here, and we have a visual representation of our fire exits, elevators, and stairways. A perfect visual tool.

Cons: Social Tables is highly customized and might not be appropriate for people who have a hard time with technology. I personally think it's a very easy program to use, but some of my less-computer-savvy team members have a hard time understanding the intricacies of the software.

As a venue whose costs of operating are going up and up, the yearly subscription fee is something that we might not be able to justify permanently... Until then, I'll be getting a lot of value out of this program.

Overall: Events is a stressful career path. There is always the next big event hanging over your head. Finding work/life balance when your venue is in constant use is relatively difficult... Social Tables helps us to take away some of that stress. It's a good tool for our staff, and a great way to show our clients our ideas for their unique event needs.

Good basic software

Feb 21, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Social Tables is generally a good, basic software. It gets the job done at a cost-effective and quick pace. Their customer service is awesome and prompt, their staff is friendly and easy to build relationships with, and they are awesome at helping us draw in our diagrams to have as much consistency as possible. Overall, it works for our team at this time.

Cons: They have some bugs that they constantly are working to fix. It's a really good thing their support team is as quick and amazing as they are! It's a bit unfortunate though, as they seem to be very reactive in their software rather than proactive.

Partnership with venue management software makes creating layouts much easier!

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: They partner with our venue management software, Tripleseat, so all of our layouts automatically are linked to their respective events.

Cons: Getting layouts setup can be tricky. Our event space is outdoors and measurements are hard to take because the space is not exact (it's a lawn area and amphitheater).

I use Social Tables to do seating arrangements for events I'm hosting.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I use Social Tables to do assigned seating as an event planner. I love that I'm able to take my uploaded list and add them to tables by groups, so I never get a couple separated. This is especially helpful when a lot of my registrants have different last names, so they can get un-grouped very easily. With Social Tables, when I move one person - I move everyone else whom they want to sit with. This saves me a ton of time from having to go back and check my lists a dozen times with each table change.

Cons: I love Social Tables and all that it has to offer. It makes seating arrangements so easy! However, it would be great if I could import my registration list from an event registration platform, instead of an excel spreadsheet. I have to make sure my excel spreadsheet is up-to-date before I import it. This makes it hard when I have last minute guests register in my registration system because they are not then reflected on Social Tables unless I manually add them. Having the joint effort between registration and seating would make all the difference as an event planner!

Amazing platform to design beautiful floorplans!

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like the most about this amazing events tool is the ability to design floor plans and seating. This is a valuable and efficient tool for any event planner.

Cons: Could have been great if they had even more event features included in what they offer. They don't cover all my event planning needs.

Overall: Great design tool for any Event Planner!

Capterra-loader

Great floor plan and layout software. Makes it easy for planners and clients to view and use plans

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I loved the fact that you can customize the furniture and items to fit your space. The fact that you can account for service parameters was awesome.

Cons: My only complaint was the fact that Social Tables didn't have an app. It made working on an Ipad a little slow some times.

I like it overall.

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use.
I like that I can share diagrams I created with hotels on a cloud and that the hotels can edit my diagram if needed.

Cons: When I was comparing prices, Social Tables offered more features than their competitors but was more expensive. You might be paying for features you don't need.
I need to first ask SocialTables to move venue floorplans in their database to My Library in order for me to create multiple diagrams in the same event.

Overall: Being able to create diagrams easily on own without having to ask hotels to do so. Being able to share the diagrams with all stakeholders easily. Use as a meeting room setup check list on site.

General Review

Jan 09, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Would like to have a booth tracker for big Exhibit Shows. Where we could add vendors names, product and booth number.

This is a lifesaver

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very simple to use and the customer service was great

Cons: N/A

Overall: I planned an event in Jamaica earlier this year and since I couldn't just jump on a flight every time I had issues with floor plans. I found social tables and just uploaded the floor plan and was able to share with the venue my vision of set ups and it turned out great!!!

Recommendations to other buyers: Have more suppliers input floorplans

Vendor Response

by Social Tables on November 17, 2016

Hi Ronetta, We are so glad that you had a stellar experience with Social Tables! -David