# CAMS DMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CAMS DMS the right Auto Dealer solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151300/CAMS-Dealership-Management-System/reviews --- CAMS DMS 4.9 (28) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CAMS DMS Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-25 of 28 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Matthew M. CEO Automotive Used the software for: 6-12 months ### "CAMS is a true partner!" December 21, 2023 5.0 Pros CAMS feels like an extension of our team, in that they are helping us solve meaningful problems in a collaborative and timely manner. \[sensitive content hidden\] is super responsive and always proactively making recommendations on how we can improve our experience. Cons I wish they were co-located with us so we could further integrate them into our team and product roadmap. As a start-up, we are moving so fast with a lot of ad hoc sessions, which would be great for them to be included in. Review Source ZC ZURAB C. Owner Automotive Used the software for: Less than 6 months ### "The CAMS DSM is capable to do everything I need!" May 6, 2021 5.0 The biggest improvement from the other DMS systems is that you can call \[SENSITIVE CONTENT HIDDEN\] and he always answers or calls back! For technical support, \[SENSITIVE CONTENT HIDDEN\] is always there! They listen to you and continuously modify the DMS to make it 100% fit your needs. I'm very happy and glad I switched from the previous DSM! Pros It has a pretty wide menu, which gives you the ability to manage not only sales, you can use it for service and parts and it's all combined in one DMS! another great benefit is the website, which is directly connected to your inventory and any changes in it appear on the website instantly. Cons It seemed a little complicated in the beginning, especially when I was using the free trial, but now I'm utilizing its 80% Switched from [Dealerpull](https://www.capterra.com/p/165115/Dealerpull-DMS/) They need about 10 years to get where CAMS is now. Review Source MV Monique V. Used the software for: ### "Long time user" May 17, 2016 4.0 We have used this program for 8 years, since the dealership was first opened. We have changed from cars to rv's and the program has met our changing needs. Customer service is great. If we needed something changed or had a question we would call and would receive a phone call back the same day. Any requests made were dealt with promptly and completely. Ease of use is pretty good and overall all of our needs are met. Review Source Response from CAMS May 17, 2016 Thanks Monique. Please let us know how we can improve. Rafail Svirski NR NICO R. GM Automotive Used the software for: 2+ years ### "Great Product, Great Customer Service!!!" July 23, 2019 5.0 My experience with this system and company has been extremely good so far, customer service is second to none, there is always someone to answer the phone, i have actually called in a few times while in a deal with a customer and the support team came to the rescue, they quickly navigated me through the part i was a stuck on and got me on my way.. its been about a year now that a have this system and do not regret one bit. thanks! Pros KEEPS EVERYTHING SO ORGANIZED, BILL OF SALES ARE GREAT, HAS SO MANY FEATURES Cons this is the only system that i have used, i have nothing to compare it to Review Source JS Joelle S. General Manager Automotive Used the software for: 2+ years ### "Best Customer Service " December 2, 2019 5.0 Pros I love how customizable \[SENSITIVE CONTENT HIDDEN\] make this software for their customers. Anytime I need anything tweaked they are right on it. Cons There are really no cons. Anytime I want something changed \[SENSITIVE CONTENT HIDDEN\] get on it right away. Review Source JD Jason D. Sales Manager Automotive Used the software for: 2+ years ### "Cams Review" December 2, 2019 5.0 Pros Easy to use, integrates everything you need for sales/service very nicely. Top notch customer support. Always there to help. Cons Nothing everything works perfectly no complaints. Review Source RA RABEE A. SALES MANAGER Automotive Used the software for: 2+ years ### "WONDERFUL PRODUCT" December 2, 2019 5.0 Pros EASY TO USE, SAVES US ALOT OF TIME, GOOD PRICE Cons NOTHING! ITS DEFINITIVELY WORTH A TRY ITS GOING TO SAVE YOU TIME Review Source LS Lenny S. General Manager Automotive Used the software for: 2+ years ### "Best on the market." September 15, 2016 5.0 We have been using CAMS for more than 15 years. It is amazing program - fast to learn and easy to use. No double entries, a lot of great features. Great service and support. Seamless integration with various web sites. Any enhancements or changes you need - just ask. Pros User-friendly and intuitive. Review Source AZ Avi Z. Business Manager Automotive Used the software for: 2+ years ### "Great value and customer service" January 13, 2017 5.0 We have been with CAMS for about 7 years now and counting and it has been a great tool for the dealership. Would highly recommend to others. Pat and his staff are very attentive to any issues and can cater to your specific needs. Review Source rT ryan T. General Manager Automotive Used the software for: 2+ years ### "Excellent product" January 13, 2017 5.0 easy to use system, loaded with feature, excellent end user product , great customer service, never have any issues Review Source NR Nick R. Owner Automotive Used the software for: 6-12 months ### "Breath of Fresh Air A+" May 4, 2021 5.0 Pros simple and straight to the point. things are easy to do / find Cons the overall look and feel could be made a little more 'pretty' but it really does not deter from the functionality of the software Review Source RP Rowell P. Owner Automotive Used the software for: 6-12 months ### "Good software" November 22, 2019 5.0 Pros Simple to use and users friendly. \[SENSITIVE CONTENT HIDDEN\] are very good. Cons They always fix any issues so no cons. \[SENSITIVE CONTENT HIDDEN\] are very good. Review Source VK Vicki K. Administration Manager Wholesale Used the software for: 6-12 months ### "Easy to use. Super helpful support staff!" July 13, 2017 5.0 Our business is now booming with the help of CAMS and its ability to mold around our company! Everything is much easier and traceable. Pros It is easy to use and has been easy to customize to meet our needs. It makes keeping track of inventory a breeze. The support staff are great! They will try and change anything if its possible! They want to make our lives easier. Review Source AP Anthony P. Managing Director Automotive Used the software for: 6-12 months ### "Awesome product!!" December 17, 2018 5.0 Wonderful experience!!! Pros Very intuitive - fits dealerships business very well. Great support from their team. Great at accepting ideas and developing them into the product. Cons Anything that was an issued was resolved quickly or put in their development queue. Review Source ZF Zipora F. Controller Automotive Used the software for: 1-2 years ### "Highly Recommend!!!!!" August 24, 2016 5.0 Signed up over a year ago, anytime I had a question they are always very quick to answer ! Great program and Service!!!! Review Source EM Ed M. Sales and IT Manager Used the software for: ### "A web based Dealer Management System that in my opinion is second to none!" May 14, 2016 5.0 In February of 2016 I was contacted by Pat from CAMS (Canadian American Management Systems). He provided me with a demo of their Dealer Management System Software. I was very impressed from the start and how professional the team was in terms of getting us set up with their software. I presented a few scenarios that I wanted to see in their system and they provided what I needed. Their integration with the various websites for advertising is seamless the best I have seen in all the years I have been in the automotive business. I have been in sales management for the past 35 years and I have seen and used most DMS systems, and if you want a great bang for your dollar you owe it to yourself to check out this web based DMS that can be used with your Work computer, smart phone and tablets. For me Pat, Rafail and their team really know the business and provide a no nonsense approach to a DMS. Keep up the great work. Review Source Response from CAMS May 17, 2016 Ed Thanks so much for your kind words. Rafail Svirski CAMS JM Jim M. GM Automotive Used the software for: Less than 6 months ### "Make Your Life Easier" December 2, 2019 5.0 I have used CAMS for over 10 years at three different stores. Would not consider another provider, CAMS offers everything a small or large dealership requires to run a business effectively. Pros Simple, straight forward, OMVIC compatible. Cons There is nothing not to like about this provider. Review Source KG Katrina G. Office Manager Automotive Used the software for: Less than 6 months ### "The software works excellent for what we needed with our dealership! No complaints" December 12, 2017 5.0 All of our vehicles and client information in one location with easy access. And our Receivables got added which is great that those that need to review it are able to see it. Pros This software is extremely easy to use and easy to teach to the rest of my co-workers. The customer support was incredible!! They helped us by customizing their own software to our specific company needs without any complaints. We could not be happier with how the software turned out and would recommend it to anyone! Review Source PE Paul E. Sales Manager Used the software for: ### "Long Time User For Over 16 Years" May 16, 2016 5.0 Amazing inventory program that Western Auto Sales has been using for over 16 years. Quick response with the previous version, it has now become even better with the online web based program. Logging all information from customers to inventory to vehicle expenses and being able to review them on multiple platforms is the best inventory system that I have tried to date. Being able to contact CAMS for any reason at any time has been a benefit for our business including new additions to the web based programming that is specific to our dealerships needs. I highly recommend the CAMS program and the staff for anyone searching for a dedicated Inventory and Sales programd Review Source Response from CAMS May 17, 2016 Hi Paul Thank you very much for your high rating and nice words. Rafail Svirski CAMS DM Daniel M. OWNER Automotive Used the software for: Less than 6 months ### "Great product with excellent support" January 20, 2017 5.0 Customer support is very quick to respond anytime I have a question regarding our services. Always very prompt responses and willing to work with you to customize to suit our needs.The program is very simple and easy to use! You're missing out if you don't use these guys! Cons No Cons Review Source MaRB Marcus and Robert B. Sales Manager Used the software for: ### "Awesome Software! Best in the market" May 17, 2016 5.0 We have been satisfied customer of CAMS for over 16 years, and we do not plan on leaving ever. We would recommend CAMS to any size dealership, I personally have worked on ADP and Reynolds and Reynolds, this system can do all the same things but with a much easier user interface. I can even send Bill of sales from my smartphone. Incredible system. Great Work Pat!! Keep it up!! Review Source Response from CAMS May 17, 2016 Thanks Markus and Robert for your kind words. Rafail Svirski. CAMS AD Adriana D. Business Manager Used the software for: ### "Highly Recommed" May 16, 2016 5.0 We have been using CAMS at our dealership for over 15 years and are very satisfied with how it has helped us manage our business more efficiently. They offer exceptional support and are accommodating when is comes to suggestions and request. We would highly recommend CAMS to anyone looking for a dealership management software. Review Source Response from CAMS May 17, 2016 Hi Adriana. Thank you very much for your pleasant review. Rafail Svirski CAMS CS Chris S. Manager, New Business Development Used the software for: ### "Fantastic Service" May 25, 2016 5.0 We recently partnered with CAMS DMS to facilitate dealership enrollments to the SiriusXM Pre-Owned Dealer Program. Their professionalism and prompt response allowed for a quick and seamless integration for our two organizations. Looking forward to continuing the growth and development of this business partnership. Review Source sW simon W. Used the software for: ### "MUCH BETTER THAN IT SHOULD BE FOR THE LOW PRICE!!" January 13, 2017 5.0 Great system easy to learn, does so much more than you would think! for the low low price recommend to all dealers I know ! now rely on the system for everything Thanks Cams for everything ! Review Source kB kellie B. Used the software for: ### "Great Product!" January 25, 2017 5.0 We have been using CAMS for several years. Customer service always provided prompt responses and have accommodated our requests. CAMS is easy to use and a reliable program. We recommend it! Review Source Similar Products Featured ## Related categories [Auto Dealer](https://www.capterra.com/auto-dealer-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.