--- title: "Commercient SYNC Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Commercient SYNC Software - reviews, pricing plans, popular comparisons to other SPC products and more." source_url: "https://www.capterra.com/p/151318/Commercient-SYNC/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Commercient SYNC Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Commercient SYNC ## What is Commercient SYNC? Commercient offers ERP and CRM integration solutions that aim to simplify business operations by synchronizing crucial data across different systems. Our system is compatible with various ERPs such as Sage, SAP, and QuickBooks, and effectively connects them with common CRMs like Salesforce and HubSpot. Commercient's solutions, which are cloud-based and secure, do not require any custom coding, making them accessible and efficient for businesses of any size. We assist businesses in increasing productivity, improving customer service, and obtaining valuable insights by maintaining their data connected and current. ## What is Commercient SYNC used for? [Integration](https://www.capterra.com/integration-software/)[SPC](https://www.capterra.com/spc-software/)[iPaaS](https://www.capterra.com/ipaas-software/) Recognitions Shortlist Overall rating Based on 133 user reviews Reviews sentiment Positive 96% Neutral 1% Negative 3% Starting price $5 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Integration / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Integration / 2025 Do you work for Commercient SYNC?[Manage this product listing](https://www.g2.com/products/commercient-sync/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Commercient SYNC 4.8 (132) VS. [### Zapier](https://www.capterra.com/p/130182/Zapier/) [4.7 (3,086)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting Price $5 Per User, Per Month Starting Price $29.99 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (132) Ease Of Use 4.3 (3,047) Value For Money 4.6 (120) Value For Money 4.3 (2,355) Customer Service 4.8 (127) Customer Service 4.3 (2,014) ## Commercient SYNC alternatives [Albato](https://www.capterra.com/p/228273/Albato/) [4.8 (406)](https://www.capterra.com/p/228273/Albato/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228273/Albato/) [ZappySys SSIS PowerPack](https://www.capterra.com/p/170286/SSIS-PowerPack/) [4.8 (107)](https://www.capterra.com/p/170286/SSIS-PowerPack/reviews/) Starting price $1499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170286/SSIS-PowerPack/) Highest Rated [Make](https://www.capterra.com/p/154278/Integromat/) [4.8 (410)](https://www.capterra.com/p/154278/Integromat/reviews/) Starting price $10.59 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/154278/Integromat/) [eZintegrations](https://www.capterra.com/p/185812/eZintegrations/) [4.7 (41)](https://www.capterra.com/p/185812/eZintegrations/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185812/eZintegrations/) [View all alternatives](https://www.capterra.com/p/151318/Commercient-SYNC/alternatives/) ## FAQs about Commercient SYNC Overview ### What problems does Commercient SYNC solve? Commercient SYNC solves disconnected ERP, CRM, accounting, and ecommerce workflows by synchronizing customer records, products, pricing, inventory, orders, invoices, and payments between systems. It reduces duplicate entry and order-processing errors while giving sales, customer service, finance, operations, and field representatives current data for quoting, follow-up, reporting, and account management. Answer based on 95 reviews Overview ### Which roles and teams benefit most from Commercient SYNC? Commercient SYNC is most used by sales and marketing teams, Salesforce administrators, and operations leaders who need ERP and CRM data kept aligned for customer management, quoting, and reporting. Executives, controllers, and general managers use synchronized financial and sales data to monitor performance, while IT managers and consultants manage integrations and data reliability. Answer based on 128 reviews Overview ### What company size and industries is Commercient SYNC built for? Commercient SYNC serves small businesses, which represent 88% of reviewers, with Medical Devices as the top industry at 7%. It is also built for Manufacturing, Distribution, Medical, Non-Profit, Construction, Professional Sports, Industrial Automation, Apparel, and Machinery; 11% of reviewers are midsize businesses and 1% are enterprises. Its common use case is integration. Answer based on 128 reviews Features and Usability ### What are the key features of Commercient SYNC? Commercient SYNC includes core ERP and CRM integration with bidirectional data synchronization, data mapping, and configurable workflows. It connects accounting systems such as Sage and QuickBooks with CRM platforms, supports custom fields and objects, and provides scheduled or near-real-time updates, monitoring, reporting, and alerts for transferred customer, order, invoice, product, and inventory data. Answer based on 87 reviews Pricing ### How much does it cost and what fees or limitations are included? Commercient SYNC offers ERP-to-CRM and CRM-to-ERP plans from $5 per user/month, alongside a 149-per-organization monthly platform license including two transactions. Bi-directional SYNC starts at 11 per user/month plus a 249 platform license. Reviewers describe pricing as affordable or reasonable, while others report per-user costs, unclear billing, add-ons, and limited sync frequency. Answer based on 21 reviews Integrations ### Which third-party tools and platforms does Commercient SYNC integrate with? Commercient SYNC integrates with Sage 50cloud Accounting, Sage 50 Accounting, and Salesforce Sales Cloud to synchronize ERP and CRM data. Reviewer-confirmed connections also include HubSpot and Zoho One, while reviewer references to Xero and IQMS indicate use across accounting, manufacturing ERP, and CRM environments. Answer based on 37 reviews Getting Started and Support ### What training and onboarding options does Commercient SYNC offer? Commercient SYNC provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover group learning, and documentation and videos offer self-paced reference materials for setup and feature review. Getting Started and Support ### What customer support options does Commercient SYNC offer, and how do users rate the experience? Commercient SYNC offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support. Users frequently describe the team as responsive, helpful, patient, and effective at resolving issues, including during implementation. Some report slow case responses, difficulty with portal-based ticketing, duplicate emails, and support documents that do not address every problem. Answer based on 74 reviews Bugs and issues ### Does Commercient SYNC have common bugs or reliability issues? Commercient SYNC generally provides reliable ERP-to-CRM data synchronization with few reported ongoing software issues. Business teams often describe the service as hands-free after setup, while occasional technical problems, duplicate matching concerns, or integration delays can occur. Support typically responds quickly and helps resolve configuration-related issues. Answer based on 21 reviews ## See trending topics mentioning Commercient SYNC [Commercient SYNC vs APPSeCONNECT vs Skyvia: which fits a business that must keep CRM records in sync with an ERP or database?](https://www.capterra.com/integration-software/trending-topics/commercient-sync-vs-appseconnect-vs-skyvia-which-fits-a-business-that-must-keep-crm/) Last updated on October 26, 2026 ### Commercient SYNC vs APPSeCONNECT vs Skyvia: which fits a business that must keep CRM records in sync with an ERP or database? Answered by Capterra Research Analyst Team [What integration software posts online-store or marketplace sales into accounting or ERP software without manual re-keying?](https://www.capterra.com/integration-software/trending-topics/what-integration-software-posts-online-store-or-marketplace-sales-into-accounting-or-erp/) Last updated on October 26, 2026 ### What integration software posts online-store or marketplace sales into accounting or ERP software without manual re-keying? Answered by Capterra Research Analyst Team ## Who uses Commercient SYNC? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 3,076 SPC reviews Capterra data shows that buyers of integration software rank the following features as their top priorities: - **Third-Party Integrations** (**63%** of reviewers rated this feature as critical) - **Integrations Management** (**59%**) - **Workflow Management** (**48%**) Commercient SYNC includes **Integrations Management**, which gives businesses a central way to oversee and maintain connected systems. However, it does not offer **Third-Party Integrations** or **Workflow Management**. Instead, it provides other highly rated capabilities, including **Data Import/Export** (**54%**), **API** (**52%**), and **Multiple Data Sources** (**48%**). These features help companies move data between platforms, connect systems through custom methods, and work with information from different sources, helping businesses keep records consistent and improve day-to-day data handling. Integrations Management 4.7 (40) 77.50% of 40 reviewers that rated this feature as important or highly important Identify which applications need to exchange data and enable these data connections Data Import/Export 4.6 (24) 87.50% of 24 reviewers that rated this feature as important or highly important Import and export data to and from software applications API 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Multiple Data Sources 4.9 (15) 60.00% of 15 reviewers that rated this feature as important or highly important Allows users to manage data from a number of sources Data Synchronization 4.5 (45) 86.67% of 45 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Data Management 4.9 (34) 88.24% of 34 reviewers that rated this feature as important or highly important Ability to handle large datasets Commercient SYNC 29 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Alerts/Escalation: System alerts about the need to escalate an issue or request - API: Application programming interface that allows for integration with other systems/databases - Configurable Workflow: Configure existing workflows to meet your organization's needs - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Connectors: Connect to big data sources - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Mapping: Track the management and flow of data throughout the organization - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - ERP integration: Integrate with existing ERP systems - Integrations Management: Identify which applications need to exchange data and enable these data connections - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple Data Sources: Allows users to manage data from a number of sources - QuickBooks Integration: Integrates with QuickBooks - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Web Services: Allows the integration of data between different web services --- Get Advice We can help you find the software with the features you need. Features 4.7 (132) 4.7 Based on 132 reviews ## Pricing Value for money 4.6 (120) [View pricing plan details](https://www.capterra.com/p/151318/Commercient-SYNC/pricing/) ERP to CRM (Salesforce, Microsoft Dynamics 365, Zoho CRM, Sugarcrm) $5.00 Per User,Per Month It includes: - Account History - Customer Payment Terms and Credit Limits - ERP Customers With CRM Accounts - Invoice Payments - Multiple Bill to Addresses - Multiple Ship to Addresses - Open Invoices Invoices on Hold - Open Sales Orders - Sales Order Detail Lines - Sales Order History CRM to ERP (Salesforce, Microsoft Dynamics 365, Zoho CRM, Sugarcrm) $5.00 Per User,Per Month It includes: - Account History - Account Owner - Address - Contact Information Attached to Account - Notes and Attachments - Parent Accounts - Partners Bi-directional SYNC (Salesforce, Microsoft Dynamics 365, Zoho CRM, Sugarcrm) $11.00 Per User,Per Month It includes: - Account History - Account Owner - Address - Contact Information Attached to Account - Customer Payment Terms and Credit Limits - ERP Customers With CRM Accounts - Invoice Payments - Multiple Bill to Addresses - Multiple Ship to Addresses - Notes and Attachments - Open Invoices Invoices on Hold - Open Sales Orders - Parent Accounts - Partners - Sales Order Detail Lines - Sales Order History Hubspot $199.00 Other,Per Month It includes: - Configure 3 point to point integrations Pipedrive $199.00 Other,Per Month It includes: - Configure 3 point to point integrations ERP to e-Commerce (Magneto, Shopify, Woo commerce, Amazon seller central) $199.00 Other,Per Month It includes: - Customers and Their Addresses - Inventory Levels - Price Levels - Products Value for money 4.6 (120) 4.6 Based on 120 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (127) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (127) 4.8 Based on 127 reviews ## User reviews Overall rating 4.8 Based on 133 reviews Filter by rating Counts reflect reviews available in this feed. 5(115) 4(13) 3(1) 2(0) 1(4) Mentioned topic Recent reviews first, then most helpful GS General Sales Manager General Sales Manager Used the software for: 1-3 years ### "Commericent CRM Data Sync" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2026 Commercient sync has been excellent. Works as expected and has been very reliable, giving us near live data visibility. Pros The Commercient sync is reliable and consistent. This greatly helps us with data management in our CRM system. Cons Initially our frequency was not enough, however when we increased to almost live it became much more efficient and effective for our business needs. PE Production Engineering Manager Production Engineering Manager Used the software for: 3-5 years ### "Commercient Sync Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 2, 2026 Trying to ensure our sales team has up to date customer history in our CRM tool and Commercient helped syncing this information from our ERP. Good partners to ensure software integrations are up and running and meeting your needs. Pros Through some company networking changes, the monitoring team was always on top of it if our sync wasn't working and Eltel got us back up and running quickly. Cons With an automatic renewal process it makes it hard to make necessary company adjustment half way through a cycle. ES Erin S. It Manger Used the software for: 3-5 years ### "Great Product, Great Team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2026 Pros We’ve been a Commercient partner for several years and have had great success with their product. Since Sage is an on-premise solution, we loved that Commercient offered an easy, straightforward way to integrate with Salesforce. The setup was seamless, and we’ve experienced very few issues over the years. Overall, a great product that we highly recommend! Cons We haven’t experienced any issues, so I’m unable to comment on issue resolution or support. Questions are always answered by support. Brett B. IT and Marketing Manager Used the software for: Less than 1 year ### "Reliable P21-to-Zoho Sync, Zero Complaints" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2026 Pros We sought a solution to sync data from Epicor Prophet 21 to Zoho CRM and found our answer in Commercient. The setup process, led by \[sensitive content hidden\], was straightforward and trouble-free, and we've been enjoying seamless data synchronization for about 8 months now. I would highly recommend Commercient since it has significantly improved our internal sales team's accessibility to order information on the go, and we are excited for the next step of syncing our inventory for even more convenience. Cons At HEULE, we rely on Commercient to sync our Epicor Prophet 21 ERP data with Zoho CRM, and we’ve had no complaints. The integration has been dependable from day one, keeping customer accounts, contacts, and sales history consistent across both systems without manual data entry. Our sales and customer service teams can see up-to-date ERP information directly in Zoho, which helps them respond to customers faster and with greater confidence. Commercient’s team made setup straightforward, and the sync has run smoothly ever since. For any manufacturer connecting P21 to Zoho CRM, we’d recommend Commercient without hesitation. Darrell G. Marketing Professional Used the software for: Less than 1 year ### "Good service to utilize" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 1, 2026 With Commercient's help, we've been able to seamlessly integrate our CRM's, allowing for smooth information transfer between Acumatica and Zoho. The team, especially Lynnette and Fernando, has been exceptional in ensuring all our issues are resolved. I would highly recommend Commercient for their tremendous support and ability to effectively cross-integrate our CRM's. Pros \- Great service with everyone we come in contact with. - Access to website to track what's going on is easy to navigate Cons \- There are errors from time to time but the employees are able to help pretty fast - The sync is only twice a day but we set it for that Jon C. VP Sales and Marketing Used the software for: 3-5 years ### "ERP Sync review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 14, 2026 It has worked great for for many years and have used it for at least 8 years. This works in the background and updates our CRM daily Pros Allows us to not do double entry of data. We are able to bring in inventory data along with product information easily to our CRM Cons Probably not in your control but the way information is displayed in Zoho is hard to use. It comes in various modules, so that's part of the difficulty. SM Sales Manager Sales Manager Used the software for: Less than 1 year ### "ERP Integrations" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 3, 2026 Before partnering with Commercient, we were juggling two different systems to manage our business - INFOR for ERP and ZOHO for CRM. Commercient seamlessly linked these systems, improving our reporting efficiency and providing greater visibility for our sales team. \[sensitive content hidden\] , in particular, played a crucial role in coordinating communication between three companies with varying levels of expertise, demonstrating exceptional patience. I would recommend Commercient to anyone, thanks to their easy-to-follow process, excellent communication, and the proven results they deliver Pros Communication and ease of use create a very functional work environment. The team was a pleasure to work with. Cons The ticketing system can be cumbersome and the mandate use of their zoom platform makes collaboration with outside groups challenging at times SA Salesforce Admin Salesforce Admin Used the software for: 1-3 years ### "Salesforce Admin/ Billing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2026 As PMI, our significant challenge was ensuring Salesforce & Quickbooks Desktop remained in sync. Thankfully, Commercient's automation drastically reduced our manual data entry time and heightened our accuracy, effectively resolving our challenge. We are incredibly grateful for \[sensitive content hidden\], who consistently went above and beyond throughout our project. I would, without a doubt, endorse Commercient to any company seeking to integrate Salesforce with Quickbooks, as their team not only eliminates manual data entry time but also significantly improves the billing process efficiency. Pros A major benefit is that the integration eliminates double syncing and reduces the need for manual data entry, which saves time and greatly lowers the risk of human error. Cons One drawback was the slower response time due to the time zone difference. While the team was always helpful and professional, questions or support requests occasionally took longer to resolve because our business hours did not overlap. Nick N. Cheif Technology Officer Used the software for: 3-5 years ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2026 Fantastic!! Once we were live, it's been a great expierence and one i'd happily recommend to anyone. Pros It works fantastically well, its a great products annd helps our Finance team in their day to day operations. Cons The implementation was hard, as we were a small company with limited infastructure support and understanding IV It varies It varies Used the software for: 3-5 years ### "Heavy workloads can be reduced with this automated process" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 30, 2026 They have been friendly and helpful whenever we have questions and are more than willing to meet if needed. Pros They handled the heavy lifting for us and didn't require much of a technical specialist to assist if we didn't have one available. Cons You need someone with the technical skills to be an active admin to understand how it works. It's a little complicated for a layman to understand what you're looking at when you log in. [View all Reviews](https://www.capterra.com/p/151318/Commercient-SYNC/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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