# Commercient SYNC Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Commercient SYNC Software - reviews, pricing plans, popular comparisons to other Integration products and more. Source: https://www.capterra.com/p/151318/Commercient-SYNC --- # Commercient SYNC Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Commercient SYNC ## What is Commercient SYNC? Commercient's SYNC integration links ERP systems with CRM platforms, enabling businesses to view current ERP data in their CRM. This includes customer information, inventory, purchase requests, invoices, and more! By eliminating duplicate data entry, SYNC maintains data consistency and integrity across systems and simplifies business operations. Our cloud-based integration is simple to implement - no need for complicated coding. Commercient provides support for a variety of ERP and CRM systems, allowing businesses to boost teamwork, enhance decision-making, and deliver superior customer service through a comprehensive overview of their activities. ## What is Commercient SYNC used for? [Integration](https://www.capterra.com/integration-software/) Recognitions Shortlist Overall rating Based on 120 user reviews Reviews sentiment Positive 96% Neutral 1% Negative 3% Starting price $5 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Integration / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Integration / 2025 Do you work for Commercient SYNC?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.commercient.com/&name=Commercient SYNC) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Commercient SYNC 4.8 (120) VS. [### Zapier](https://www.capterra.com/p/130182/Zapier/) [4.7 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting Price $5 Per User, Per Month Starting Price $29.99 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (120) Ease Of Use 4.3 (3,010) Value For Money 4.6 (107) Value For Money 4.3 (2,323) Customer Service 4.8 (114) Customer Service 4.3 (1,984) ## Commercient SYNC alternatives [Albato](https://www.capterra.com/p/228273/Albato/) [4.8 (405)](https://www.capterra.com/p/228273/Albato/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228273/Albato/) [ZappySys SSIS PowerPack](https://www.capterra.com/p/170286/SSIS-PowerPack/) [4.8 (107)](https://www.capterra.com/p/170286/SSIS-PowerPack/reviews/) Starting price $1499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170286/SSIS-PowerPack/) Highest Rated [Make](https://www.capterra.com/p/154278/Integromat/) [4.8 (407)](https://www.capterra.com/p/154278/Integromat/reviews/) Starting price $10.59 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/154278/Integromat/) [eZintegrations](https://www.capterra.com/p/185812/eZintegrations/) [4.7 (41)](https://www.capterra.com/p/185812/eZintegrations/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185812/eZintegrations/) [View all alternatives](https://www.capterra.com/p/151318/Commercient-SYNC/alternatives/) ## Who uses Commercient SYNC? Based on Capterra reviews from the past 6 years Company size Based on 105 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 105 reviews Sales & Business Development 22% Sales & Business Development 22% Marketing 20% IT & Software Development 14% Finance & Accounting 8% Others 36% Top industries Based on 105 reviews Machinery 26% Medical Devices 23% Wholesale 19% Construction 16% Other 16% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Synchronization 4.5 (33) 81.82% of 33 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Integrations Management 4.6 (33) 72.73% of 33 reviewers that rated this feature as important or highly important Identify which applications need to exchange data and enable these data connections Data Management 4.9 (24) 83.33% of 24 reviewers that rated this feature as important or highly important Ability to handle large datasets Data Connectors 4.5 (20) 90.00% of 20 reviewers that rated this feature as important or highly important Connect to big data sources Data Import/Export 4.6 (18) 83.33% of 18 reviewers that rated this feature as important or highly important Import and export data to and from software applications Real-Time Data 4.6 (18) 77.78% of 18 reviewers that rated this feature as important or highly important Receive data and information in real time Commercient SYNC 20 features System alerts about the need to escalate an issue or request Application programming interface that allows for integration with other systems/databases Configure existing workflows to meet your organization's needs Assembly of graphs and charts for visualizing and tracking statistics/metrics Connect to big data sources Import and export data to and from software applications Ability to handle large datasets Track the management and flow of data throughout the organization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Store, manage, and track all electronic documents in a centralized location Identify which applications need to exchange data and enable these data connections Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows users to manage data from a number of sources Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Allows the integration of data between different web services Features 4.7 (120) 4.7 Based on 120 reviews ## Pricing Value for money 4.6 (107) [View pricing plan details](https://www.capterra.com/p/151318/Commercient-SYNC/pricing/) ERP to CRM (Salesforce, Microsoft Dynamics 365, Zoho CRM, Sugarcrm) $5.00 Per User,Per Month It includes: - Account History - Customer Payment Terms and Credit Limits - ERP Customers With CRM Accounts - Invoice Payments - Multiple Bill to Addresses - Multiple Ship to Addresses - Open Invoices Invoices on Hold - Open Sales Orders - Sales Order Detail Lines - Sales Order History CRM to ERP (Salesforce, Microsoft Dynamics 365, Zoho CRM, Sugarcrm) $5.00 Per User,Per Month It includes: - Account History - Account Owner - Address - Contact Information Attached to Account - Notes and Attachments - Parent Accounts - Partners Bi-directional SYNC (Salesforce, Microsoft Dynamics 365, Zoho CRM, Sugarcrm) $11.00 Per User,Per Month It includes: - Account History - Account Owner - Address - Contact Information Attached to Account - Customer Payment Terms and Credit Limits - ERP Customers With CRM Accounts - Invoice Payments - Multiple Bill to Addresses - Multiple Ship to Addresses - Notes and Attachments - Open Invoices Invoices on Hold - Open Sales Orders - Parent Accounts - Partners - Sales Order Detail Lines - Sales Order History Hubspot $199.00 Other,Per Month It includes: - Configure 3 point to point integrations Pipedrive $199.00 Other,Per Month It includes: - Configure 3 point to point integrations ERP to e-Commerce (Magneto, Shopify, Woo commerce, Amazon seller central) $199.00 Other,Per Month It includes: - Customers and Their Addresses - Inventory Levels - Price Levels - Products Value for money 4.6 (107) 4.6 Based on 107 reviews ## Support, customer service and training options Customer Service 4.8 (114) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (114) 4.8 Based on 114 reviews ## User reviews Overall rating 4.8 Based on 120 reviews Filter by rating 5(105) 4(10) 3(1) 2(0) 1(4) Mentioned topic Sorted by most recent Jonathan S. Director of Operations Medical Devices ### "Reliable product to support operational efficiency and data consistency" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 6, 2026 The overall experience has been good. After a few minor bumps early on, we got everything working exactly as we desired. The product works very reliably, and when there is an issue, the support team is quick to respond to your ticket. Pros It creates a seamless data environment by bi-directionally syncing our CRM and ERP systems. This allows for automation of order booking and customer profile creation and eliminates a ton of redundant data entry and chance for errors. Cons Some of the configuration early on was difficult, partially because of the technical asks from our side. Working with the CRM->ERP team proved to be more difficult - understanding that it is the more complicated direction. Make sure your organization has someone with knowledge of your data environment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EC Eric C. General Manager Wholesale ### "great sync tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 5, 2026 Pros Our goal was to connect and integrate our CRM with our ERP, and Commercient made this a seamless process. Their service and support team were responsive and always ready to assist during the entire integration process and beyond. I would recommend Commercient because their sync works superbly, providing an essential function that ensures our CRM has the necessary data our sales team needs. Cons initial sync took a long time, sometimes the tool shutsdown and requires restarting the application. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Mikaela L. CRM Administrator Medical Devices ### "Paving a Path for Data between CRM and ERP" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 May 1, 2026 We have appreciated their ability to create an API between out ERP and CRM allowing for there to be data transfers that there have never been. They have also been able to make later modifications based on changes in requirements. Pros They were able to seamlessly create an API connecting the data between our ERP and CRM allowing for there to be data transfers that we have never had before as a company. Cons We had challenges hearing responses from their team and would typically require multiple times reaching out through multiple different methods to get a response/ update on their status. I am also not a huge fan of their ticketing system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Max H. IT Admin Medical Devices ### "Reliable Integration That Improves Visibility" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2026 Overall, it’s been a reliable integration that has improved how our sales and operations teams access data. Once set up, it runs consistently and has made reporting and forecasting much easier. Pros The ability to sync Sage 50 data directly into Salesforce, especially customer records and sales orders. It gives our team better visibility without needing to jump between systems, and keeps reporting consistent. Cons Customization can take some coordination, especially when mapping ERP data to Salesforce objects. Changes aren’t always instant and sometimes require support involvement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Shelby S. Senior Account Manager Marketing and Advertising ### "Great to sync data!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 March 20, 2026 Pros The team at Commercient was instrumental in connecting our client's ERP to CRM, a task which they executed nicely. Cons Cluncky UX / UI for the customer portal. This doesn't affect the level of service but more about just the experience of the website. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Chris R. President Construction ### "Sage Hubspot Sync" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 I was looking for a way to sync our custom quoting from Sage into our Hubspot CRM, and Commercient made that possible, enabling us to track closure rates and enhance our follow-up process. I was particularly impressed with the dedication and assistance from \[sensitive content hidden\]. While the onboarding does take some time, it ensures a flawless sync and a top-notch experience in the end. If there's ever an issue, a prompt notification is sent and their team is ready to resolve it swiftly. I would definitely recommend Commercient for their excellent service and results. Pros The final product performs flawlessly and customer service was incredible and always there to support me. Cons The onboarding process is a little long and tedious but effective to get us to the finish line. Worth the struggle. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NM Nathan M. Marketing Analyst Warehousing ### "Great service and experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 16, 2026 Commercient has been instrumental in maintaining consistent data between our Salesforce and Epicor systems, providing us with a reliable and efficient sync. The dedication and support from team members \[sensitive content hidden\] has been exceptional—they're always ready to help and available for discussions. I would confidently recommend Commercient for their reliable syncing solution between ERP and CRM systems, and their remarkable customer service and support. Pros Syncs data between our CRM and ERP systems efficiently and effectively, and their support team is also always there to help us when we need it. Cons We have occasionally had issues arise with the sync, but the team at Commercient is always there to help us with it and get things resolved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Sarah T. Marketing Manager Machinery ### "Love it! Commercient Sync Salesforce & Sage " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 11, 2026 As a customer, I found Commercient to be a valuable tool for synchronizing our accounting system, Sage, with Salesforce objects. This feature has significantly streamlined our workflow by eliminating the need for manual entry of pricing details, which has notably increased our productivity by 32% across all teams at Shepherd. I would like to especially acknowledge the commendable support we received from Beatríz González, who was consistently helpful throughout our project. While there can be challenges in the initial stages of implementation, the overall business growth and team dynamic improvements we've seen with Commercient make it a worthwhile choice for any company seeking to enhance their operations. Pros As a customer, I found Commercient to be a valuable tool for synchronizing our accounting system, Sage, with Salesforce objects. Cons The thing I like least is using the portal for absolutely everything and not being able to reply to emails in my email. The sync implementation process takes a bit of time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Marketing Manager Electrical/Electronic Manufacturing ### "Read The Terms Before Proceeding" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 10, 2026 Overall extremely negative. The onboarding is lengthy and bizarre. While their communication is timely, their overall concern for their customer and level of customer service is poor. Pros Software appears to work, but is time consuming to integrate. We have an unpopular ERP system, and perhaps that is part of the issue. Cons They do not care about the customer, only getting their money. Read your terms thoroughly before proceeding. Their onboarding process involves animated characters describing the process. Might be helpful to some, but my IT manager thought the whole process was so unusual he asked if we should stop earlier on. I wish I listened to him. Now we're locked into an expensive one-year contract they will not let me out of even with understandable reason. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JJ Jenna J. Controller Machinery ### "Salesforce/Commercient Sync" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 3, 2025 The implementation was quick and simple. All of the data that we requested to sync has been connected. Pros It has been a positive change for our business. The best feature is the real-time visibility it gives us into our ERP data directly within Salesforce. The hourly sync ensures our sales and customer service teams always have access to the most current information on invoices, customer accounts, and order history without having to switch between systems. It has improved our workflow efficiency and strengthened collaboration between departments. Cons I dislike that they charge per user, rather than per amount of data being synced. The cost will increase as my user count increases, however I feel that we should be charged as our data increases. Alternatives considered [MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/) Reasons for choosing Commercient SYNC We chose Commercient because it was more cost effective Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2025 Thank you so much for your kind review. Jenna! Looking forward to our continued relationship! [View all Reviews](https://www.capterra.com/p/151318/Commercient-SYNC/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)