# Commercient SYNC Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Commercient SYNC Software - reviews, pricing plans, popular comparisons to other Integration products and more.

Source: https://www.capterra.com/p/151318/Commercient-SYNC

---

# 

 Commercient SYNC Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Commercient SYNC

## What is Commercient SYNC?

Commercient's SYNC integration links ERP systems with CRM platforms, enabling businesses to view current ERP data in their CRM. This includes customer information, inventory, purchase requests, invoices, and more! By eliminating duplicate data entry, SYNC maintains data consistency and integrity across systems and simplifies business operations. Our cloud-based integration is simple to implement - no need for complicated coding. Commercient provides support for a variety of ERP and CRM systems, allowing businesses to boost teamwork, enhance decision-making, and deliver superior customer service through a comprehensive overview of their activities.

## What is Commercient SYNC used for?

[Integration](https://www.capterra.com/integration-software/)

Recognitions

Shortlist

Overall rating

Based on 124 user reviews

Reviews sentiment

Positive

96%

Neutral

1%

Negative

3%

Starting price

$5

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Integration / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

-   Integration / 2025

Do you work for Commercient SYNC?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.commercient.com/&name=Commercient SYNC)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Commercient SYNC

4.8 (124)

VS.

[### Zapier](https://www.capterra.com/p/130182/Zapier/)

[4.7 (3,057)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting Price

$5

Per User, Per Month

Starting Price

$29.99

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (124)

Ease Of Use

4.3 (3,018)

Value For Money

4.6 (112)

Value For Money

4.3 (2,329)

Customer Service

4.8 (119)

Customer Service

4.3 (1,990)

## Commercient SYNC alternatives

[Albato](https://www.capterra.com/p/228273/Albato/)

[4.8 (405)](https://www.capterra.com/p/228273/Albato/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/228273/Albato/)

[ZappySys SSIS PowerPack](https://www.capterra.com/p/170286/SSIS-PowerPack/)

[4.8 (107)](https://www.capterra.com/p/170286/SSIS-PowerPack/reviews/)

Starting price

$1499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/170286/SSIS-PowerPack/)

Highest Rated

[Make](https://www.capterra.com/p/154278/Integromat/)

[4.8 (407)](https://www.capterra.com/p/154278/Integromat/reviews/)

Starting price

$10.59

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/154278/Integromat/)

[eZintegrations](https://www.capterra.com/p/185812/eZintegrations/)

[4.7 (41)](https://www.capterra.com/p/185812/eZintegrations/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/185812/eZintegrations/)

[View all alternatives](https://www.capterra.com/p/151318/Commercient-SYNC/alternatives/)

## FAQs about Commercient SYNC

Overview

### What problems does Commercient SYNC solve?

Commercient SYNC solves disconnected ERP and CRM data, duplicate entry, manual order updates, and limited visibility into inventory, pricing, invoices, and customer history. Sales, customer service, finance, operations, and managers benefit most by getting reliable synced records, fewer errors, faster quoting and order processing, and better reporting for forecasting and follow-up.

Answer based on 111 reviews

Overview

### Which roles and teams benefit most from Commercient SYNC?

Commercient SYNC is most used by sales and marketing teams, CRM administrators, operations leaders, and executives who need ERP and CRM data aligned. Sales and marketing rely on cleaner customer records and faster follow-up, while admins manage integrations and executives gain visibility into orders, financials, pipeline, and operational performance.

Answer based on 122 reviews

Overview

### What company size and industries is Commercient SYNC built for?

Commercient SYNC serves small businesses first, with 88% of reviewers from that segment, and it is used most in Medical Devices and Machinery at 7% each. It also fits Construction at 6%, alongside Manufacturing, Distribution, Medical, Non-Profit, Industrial Automation, Apparel, and Professional Sports for integration.

Answer based on 122 reviews

Features and Usability

### What are the key features of Commercient SYNC?

Commercient SYNC includes core data synchronization tools for ERP, CRM, and accounting integration, with bi-directional sync, API connections, data mapping, and data import/export. Differentiator features include configurable workflow, monitoring and alerts/escalation, plus real-time data, reporting/analytics, and dashboards that support sales, inventory, orders, and customer visibility.

Answer based on 86 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Commercient SYNC starts at $5/user/month for ERP to CRM or CRM to ERP, with a $149/organization/month platform license including 2 transactions. Bi-directional SYNC starts at 11/user/month with a 249 platform license. Reviewers call it affordable or cost effective, but others cite per-user billing, confusing billing, pricey support, and limited sync frequency.

Answer based on 19 reviews

Integrations

### Which third-party tools and platforms does Commercient SYNC integrate with?

Commercient SYNC integrates with Sage 50cloud Accounting, Sage 50 Accounting, Salesforce Sales Cloud, Zoho One, HubSpot, Geopointe, Xero, and IQMS. Reviewer mentions center on accounting-to-CRM data syncing, especially Sage 50 with Salesforce, while other connected platforms support CRM, mapping, and ERP data alignment.

Answer based on 35 reviews

Getting Started and Support

### What training and onboarding options does Commercient SYNC offer?

Commercient SYNC provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer group learning, documentation serves as written reference, and videos provide on-demand walkthroughs for review.

Getting Started and Support

### What customer support options does Commercient SYNC offer, and how do users rate the experience?

Commercient SYNC offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, patient, and helpful during setup and post-launch, with quick answers and issue resolution. Some report slow cases, a lengthy onboarding process, and frustration with the customer portal and documentation.

Answer based on 68 reviews

Bugs and issues

### Does Commercient SYNC have bugs or reliability issues?

Commercient SYNC runs reliably for many teams and usually requires little day-to-day attention after setup. Many reviewers describe steady data syncing with few disruptions, while some mention integration hiccups, duplicate matching problems, or added complexity with less common ERP systems. Support often resolves issues quickly and explains fixes clearly.

Answer based on 21 reviews

## Who uses Commercient SYNC?

Based on Capterra reviews from the past 6 years

Company size

Based on 106 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 106 reviews

Sales & Business Development

26%

Sales & Business Development

26%

Marketing

19%

IT & Software Development

13%

Finance & Accounting

8%

Others

34%

Top industries

Based on 106 reviews

Medical Devices

26%

Machinery

23%

Wholesale

19%

Warehousing

16%

Other

16%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Synchronization

4.5 (38)

84.21% of 38 reviewers that rated this feature as important or highly important

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Integrations Management

4.7 (36)

75.00% of 36 reviewers that rated this feature as important or highly important

Identify which applications need to exchange data and enable these data connections

Data Management

4.9 (28)

85.71% of 28 reviewers that rated this feature as important or highly important

Ability to handle large datasets

Data Connectors

4.6 (23)

91.30% of 23 reviewers that rated this feature as important or highly important

Connect to big data sources

Real-Time Data

4.6 (21)

80.95% of 21 reviewers that rated this feature as important or highly important

Receive data and information in real time

Data Import/Export

4.6 (20)

85.00% of 20 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Commercient SYNC 20 features

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Configure existing workflows to meet your organization's needs

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Connect to big data sources

Import and export data to and from software applications

Ability to handle large datasets

Track the management and flow of data throughout the organization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Store, manage, and track all electronic documents in a centralized location

Identify which applications need to exchange data and enable these data connections

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows users to manage data from a number of sources

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allows the integration of data between different web services

Features

4.7 (124)

4.7

Based on 124 reviews

## Pricing

Value for money

4.6 (112)

[View pricing plan details](https://www.capterra.com/p/151318/Commercient-SYNC/pricing/)

ERP to CRM (Salesforce, Microsoft Dynamics 365, Zoho CRM, Sugarcrm)

$5.00

Per User,Per Month

It includes:

-   Account History
-   Customer Payment Terms and Credit Limits
-   ERP Customers With CRM Accounts
-   Invoice Payments
-   Multiple Bill to Addresses
-   Multiple Ship to Addresses
-   Open Invoices Invoices on Hold
-   Open Sales Orders
-   Sales Order Detail Lines
-   Sales Order History

CRM to ERP (Salesforce, Microsoft Dynamics 365, Zoho CRM, Sugarcrm)

$5.00

Per User,Per Month

It includes:

-   Account History
-   Account Owner
-   Address
-   Contact Information Attached to Account
-   Notes and Attachments
-   Parent Accounts
-   Partners

Bi-directional SYNC (Salesforce, Microsoft Dynamics 365, Zoho CRM, Sugarcrm)

$11.00

Per User,Per Month

It includes:

-   Account History
-   Account Owner
-   Address
-   Contact Information Attached to Account
-   Customer Payment Terms and Credit Limits
-   ERP Customers With CRM Accounts
-   Invoice Payments
-   Multiple Bill to Addresses
-   Multiple Ship to Addresses
-   Notes and Attachments
-   Open Invoices Invoices on Hold
-   Open Sales Orders
-   Parent Accounts
-   Partners
-   Sales Order Detail Lines
-   Sales Order History

Hubspot

$199.00

Other,Per Month

It includes:

-   Configure 3 point to point integrations

Pipedrive

$199.00

Other,Per Month

It includes:

-   Configure 3 point to point integrations

ERP to e-Commerce (Magneto, Shopify, Woo commerce, Amazon seller central)

$199.00

Other,Per Month

It includes:

-   Customers and Their Addresses
-   Inventory Levels
-   Price Levels
-   Products

Value for money

4.6 (112)

4.6

Based on 112 reviews

## Support, customer service and training options

Customer Service

4.8 (119)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (119)

4.8

Based on 119 reviews

## User reviews

Overall rating

4.8

Based on 124 reviews

Filter by rating

5(109)

4(10)

3(1)

2(0)

1(4)

Mentioned topic

Sorted by most recent

Nick N.

Cheif Technology Officer

Publishing

### "Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 6, 2026

Fantastic!! Once we were live, it's been a great expierence and one i'd happily recommend to anyone.

Pros

It works fantastically well, its a great products annd helps our Finance team in their day to day operations.

Cons

The implementation was hard, as we were a small company with limited infastructure support and understanding

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Mark R.

It varies

Medical Devices

### "Heavy workloads can be reduced with this automated process"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 25, 2026

They have been friendly and helpful whenever we have questions and are more than willing to meet if needed.

Pros

They handled the heavy lifting for us and didn't require much of a technical specialist to assist if we didn't have one available.

Cons

You need someone with the technical skills to be an active admin to understand how it works. It's a little complicated for a layman to understand what you're looking at when you log in.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AV

Arturo V.

Presidents

Health, Wellness and Fitness

### "Performance and Speed "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2026

Commercient SYNC is a solid integration tool that bridges the gap between ERP and CRM platforms effectively. Once configured, it runs reliably and improves cross-team visibility.

Pros

Seamless integration between ERP and CRM systems, saves significant manual data entry time, and keeps sales and operations aligned in real time.

Cons

Initial setup and configuration can be complex and may require technical support to get it right....

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

John L.

Vice President

Hospitality

### "Commercient Integration of Shopify e-Commerce with Syspro ERP"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 26, 2026

Pros

Our order entry process needed a boost in efficiency and a reduction in manual entry errors, and Commercient delivered by setting up a synchronization system between our Shopify platform and our Syspro ERP system. The Commercient team, especially \[sensitive content hidden\] , were incredibly helpful throughout the process. I would recommend Commercient to anyone because they are able to familiarize themselves with your systems and synchronize them seamlessly, showing great patience and expertise throughout the process.

Cons

There were some delays due to licensing issues with certain required modules that were not included in the original scope.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KE

Kepler E.

Director of Revenue Operations

Consumer Goods

### "Very customizable and affordable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 14, 2026

Pros

We needed a solution to link our ERP system with our CRM for real-time syncing of opportunities and sales orders, and Commercient proved to be the perfect fit. Vicky from the team truly stood out, guiding us expertly through the setup and onboarding process. I would recommend Commercient for their reasonable pricing and the extensive customizations they offer to meet specific needs.

Cons

It could sometimes be faster in syncing new products and sales orders to our CRM but otherwise it works well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jonathan S.

Director of Operations

Medical Devices

### "Reliable product to support operational efficiency and data consistency"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 6, 2026

The overall experience has been good. After a few minor bumps early on, we got everything working exactly as we desired. The product works very reliably, and when there is an issue, the support team is quick to respond to your ticket.

Pros

It creates a seamless data environment by bi-directionally syncing our CRM and ERP systems. This allows for automation of order booking and customer profile creation and eliminates a ton of redundant data entry and chance for errors.

Cons

Some of the configuration early on was difficult, partially because of the technical asks from our side. Working with the CRM->ERP team proved to be more difficult - understanding that it is the more complicated direction. Make sure your organization has someone with knowledge of your data environment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EC

Eric C.

General Manager

Wholesale

### "great sync tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 5, 2026

Pros

Our goal was to connect and integrate our CRM with our ERP, and Commercient made this a seamless process. Their service and support team were responsive and always ready to assist during the entire integration process and beyond. I would recommend Commercient because their sync works superbly, providing an essential function that ensures our CRM has the necessary data our sales team needs.

Cons

initial sync took a long time, sometimes the tool shutsdown and requires restarting the application.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ML

Mikaela L.

CRM Administrator

Medical Devices

### "Paving a Path for Data between CRM and ERP"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

May 1, 2026

We have appreciated their ability to create an API between out ERP and CRM allowing for there to be data transfers that there have never been. They have also been able to make later modifications based on changes in requirements.

Pros

They were able to seamlessly create an API connecting the data between our ERP and CRM allowing for there to be data transfers that we have never had before as a company.

Cons

We had challenges hearing responses from their team and would typically require multiple times reaching out through multiple different methods to get a response/ update on their status. I am also not a huge fan of their ticketing system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Max H.

IT Admin

Medical Devices

### "Reliable Integration That Improves Visibility"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2026

Overall, it’s been a reliable integration that has improved how our sales and operations teams access data. Once set up, it runs consistently and has made reporting and forecasting much easier.

Pros

The ability to sync Sage 50 data directly into Salesforce, especially customer records and sales orders. It gives our team better visibility without needing to jump between systems, and keeps reporting consistent.

Cons

Customization can take some coordination, especially when mapping ERP data to Salesforce objects. Changes aren’t always instant and sometimes require support involvement.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Shelby S.

Senior Account Manager

Marketing and Advertising

### "Great to sync data!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 20, 2026

Pros

The team at Commercient was instrumental in connecting our client's ERP to CRM, a task which they executed nicely.

Cons

Cluncky UX / UI for the customer portal. This doesn't affect the level of service but more about just the experience of the website.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/151318/Commercient-SYNC/reviews/)

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