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ProfitWell provides absolutely accurate, real-time subscription reporting and analytics. From MasterClass and Zenefits to Shipt and Vice, over 20,000 recurring revenue companies depend on ProfitWell to track their businesses. Link Stripe, Zuora, Zapier, or another source of billing data to see your metrics in 5 minutes - all completely free, forever.
Provider
ProfitWell
Located In
United States
Foundation
2012
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Documentation, Videos
Support
Email/Help Desk, Chat, Knowledge Base
Recurring revenue businesses seeking to drive subscription growth with data-driven decisionmaking.
Content Source: ProfitWell
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ProfitWell Reviews
Pros
Overall, ProfitWell is incredibly powerful, feature rich, and once properly setup -- gives excellent insights into our financial progress, account value, churn rate, and more.
Found them on the Stripe marketplace when looking for analytics software to better understand retention. Very impressed with the product and ease of use.
ProfitWell does a great job of helping me visualize my MRR. I can also use it to handle churning customers, and the clarity it brings to the situation has actually helped me save some accounts.
It gives me an overview of most interesting saas metrics. I use it along with other analytics tool, but what I like about PW is the ability to set targets and get everyone informed about the progress.
Cons
If we're being picky, when you email their team, they take some time to respond back or sometimes there is no response at all.
We had trouble when we had to switch to an incorporated company Stripe Account and couldn't combine the data.
Maybe it could have more statistics but I am not sure.
Some metrics are not easy to understand, and I've some troubles understanding how refunds are calculated.
"Solid subscription revenue analytics"
Overall: Excellent value. The free platform is quite robust and their pricing for the add-on features is smart and reasonable.
Pros: Accurate, clean interface for subscription revenue analytics dashboard. Super useful when running a SaaS business.
Cons: No cons that I can think of. The software is solid.
"Solid product. Forget Baremetrics and ChartMogul. Profitwell is #1"
Overall: Highly recommend ProfitWell. We use this software to track our growth, revenue, churn, customer activity, and so much more. Additionally, their anti-churn tools help us battle delinquent churn successfully.
Pros: You can't beat free to start. As we grew our business, their pricing worked really well for us and their solutions just clicked. We see results, and the data is invaluable compared to other tools.
Cons: No cons! If we're being picky, when you email their team, they take some time to respond back or sometimes there is no response at all.
"Profitwell good for heavy users of Stripe"
Pros: Profitwell provided us a useful way to show our Stripe payments to outside users during an acquisition. It was easy to connect our Stripe account and easy to add read only users to our Profitwell account (which Stripe doesn't really provide). I think for users who do a lot more transactions through Stripe (including one off and subscription) Profitwell will be more useful. Profitwell also provides a lot of writings on pricing models which are worth a read if you are building a company.
Cons: The software itself seems fine, it was kind of overkill for what we needed it for so we didn't really use it to it's full potential. You really have to be using Stripe heavily to get a useful benefit from Profitwell. If you have subscribers etc that are paying through Stripe, signing up for Profitwell is likely worth your time.
"Could not live without Profitwell"
Pros: This is the ultimate SaaS dashboard for any growing SaaS company that wants to understand key metrics for their business.
Cons: I wish it also incorporated data from iTunes connect so we could see all of our subscriptions in a single dashboard instead of just those coming through the web (Stripe).
"Excellent tool for understanding SAAS business"
Pros: Firstly, Profitwell is Free. When compared with similar paid tools for SAAS analytics, it is very good, and will suffice for most customers. They are focused on maintaining data accuracy with the payment source (like Stripe/Braintree etc.), which is crucial for trusting the metrics. Their paid product Retain for reducing delinquent churn is fantastic, and let's our team focus on other activities rather than follow up with customers with credit card issues like expiry and failed transactions. And the daily and monthly summary emails are very helpful for insights into your SAAS product's performance.
Cons: The slight quibble I have is that it is a work in progress and some of the features are slightly underdeveloped. But the team has been adding new functionality at a rapid pace.
