Who Uses This Software?

Over 5000 SaaS and subscription businesses use ProfitWell Metrics to achieve smarter growth including Meetup, HubSpot, and Teamwork.com.


Average Ratings

15 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Free forever.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online

Vendor Details

  • ProfitWell
  • home.profitwell.com
  • Founded 2012
  • United States

About ProfitWell

For founders and executives of recurring revenue businesses who value absolutely accurate metrics, ProfitWell provides industry standard subscription financial metrics for free that uncover pockets of hidden revenue through unmatched subscription intelligence.


ProfitWell Features

  • Ad hoc Analysis
  • Ad hoc Query
  • Ad Hoc Reports
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Analysis
  • Data Visualization
  • Key Performance Indicators
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Strategic Planning
  • Trend / Problem Indicators

ProfitWell Reviews Recently Reviewed!


Could not live without Profitwell

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is the ultimate SaaS dashboard for any growing SaaS company that wants to understand key metrics for their business.

Cons: I wish it also incorporated data from iTunes connect so we could see all of our subscriptions in a single dashboard instead of just those coming through the web (Stripe).

Capterra loader

ProfitWell has been a great help in understanding where our money comes from and where it goes.

Feb 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best aspect of ProfitWell for me would be the analytical computing capabilities it auto generates for you. I can easily see how many customers either signed up or churned in the month we are in and compare that to years past. This has helped us learn when to spend our advertising dollars and who to chase as customers.

Cons: The aspect I like least of the software is the scaling costs. As you gain more customers and profits running through the app the fee increases.

Overall: The best benefit of this particular software is the analytics it shows you. ProfitWell is able to automatically calculate your income compared to your goals, show you what customers have been the most profitable for you and their number of users. Finally it helps us forecast for future months to see when and where we should be spending our money.

Capterra loader

Great business insights tool for our SaaS

Mar 14, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The daily email reminders on where we stand behind our goals

Love that it's so built towards getting your head straight in terms of revenue goals as a business

Cons: Too many things in the app. I haven't fully explored each section, but i guess it's a lot more than required to be shown.

Overall: Made me regularly check on our revenue progress

Capterra loader

Can't move without it :)

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Porfirwell provide us the numbers we need with ease. It is totally free and the support is great. I didn't expect a free product to be so advanced.

Cons: Nothing. Maybe adding stats about location (countries) could be nice.

Overall: Amazing product. Every SaaS that works with Stripe should use it.

Very good metrics software

Sep 12, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: This software is quite easy to use with a very wide range of metrics to monitor your growth and find your weaknesses. It does not only focuses on cash flow but also on monthly recurring revenue or churn.

Cons: Some metrics are not easy to understand, and I've some troubles understanding how refunds are calculated. But overall, the datas are quite clear and complete.

A reliable option to see how things are going into your business in terms of subscription payments

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It integrates with stripe and provides a lot of data, like renewals, lifetime value, retantion and churn rate, cash flow and more.

Cons: If you want to look into more advanced analytics it's not so easy to find the appropriate field to search.

Overall: It's a great tool for any kind of business in order to have a clear view of their customers payments

Perfect to manage financila Metric

Apr 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love this tool to manage all my sub and financial metrics. It's directly linked with Stripe and very easy to use.

Cons: Have more view to analyse our business, for exemple a chart for the cohorte and other metrics could be very helpfull

Capterra loader

Most Exhaustive SaaS Metrics - Ever

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The retention cohort that Profitwell is able to produce gives a brilliant picture of the state of the business. It provides amazing feedback to every single team - CS, Marketing, Support and Product. We have been a big fan of a this and a bunch of other reports

Cons: It took us a few months to actually discover that there was a Retention cohort tab in the reports section. More of a discovery challenge with us rather than them,

Overall: As a founder, I make it a point to spend atleast 2-3 hours every month analysing the reports that are available in Profitwell. Some of the metrics especially the lagging metrics and the trend around churn are extremely powerful for B2B SaaS businesses. Also, a huge shout out to the owner for putting together a product that works seamlessly with payment gateways and subscription solutions.

Provides clear snapshots of my revenue

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: ProfitWell does a great job of helping me visualize my MRR. I can also use it to handle churning customers, and the clarity it brings to the situation has actually helped me save some accounts. I very much like this software.

Cons: It takes a bit longer to learn than I would like, but I'm not sure that's ProfitWell's fault. It's feature-rich, so it's bound to take a little time.

Capterra loader

Answered all of our high-level questions about customers and revenue

Oct 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For a company build on top of Stripe, ProfitWell has helped us tremendously understand our revenue and customer base. I'm love that it's free and so easy to set up! The dashboards are informative and answer my questions before I even ask.

Cons: I wish that ProfitWell could merge multiple accounts. We had trouble when we had to switch to an incorporated company Stripe Account and couldn't combine the data.

Overall: Found them on the Stripe marketplace when looking for analytics software to better understand retention. Very impressed with the product and ease of use.

Wow, how can this app be free?

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the metrics that they offer are crazy insightful. I wish I had more time to dig deeper in all the data they are offering. Love how they split the voluntary churn and the delinquent one.

Cons: I cannot say I dislike something about ProfitWell. They have an extraordinary product, that's for sure.

We liked it...but ended up going with another company.

Feb 15, 2018
4/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Nice looking user interface

Very easy to set up

The data visualizations were very helpful for us as we were getting up and running

Cons: After about six months of testing this product alongside another product, we concluded that it was not as robust as we needed. It did not integrate with all of our financials to enable the executive team to make decisions across all important inputs.

Overall: While we did not end up using this product in the long term, it was very useful in the beginning. We just ended up needing a bit more functionality and went with a competitor in the end.

Capterra loader

Great revenue analytics app for starters

Mar 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It gives me an overview of most interesting saas metrics. I use it along with other analytics tool, but what I like about PW is the ability to set targets and get everyone informed about the progress.

Cons: Nothing at the moment - it's free so I shouldn't complain. Maybe it could have more statistics but I am not sure.

Overall: Business overvoew

I like it!

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to use, and give much more data then Recurly provides,

Plus it has a Free plan

Cons: I'd love to have a mobile version (app), sometimes I do really need to check graphs from my Phone

Overall: Overall, I like Profitwell, and if you're a SaaS company on early stages you definetly need to check ProfitWell

Answers your questions at a glance

Apr 12, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: This app integrated simply with Stripe and immediately showed me data points like MRR and churn. It's a simple app that gives me the answers I need so I can get back to work.