# ProfitWell Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ProfitWell the right Business Performance Management solution for you? Explore 23 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151328/ProfitWell/reviews --- ProfitWell 4.7 (23) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ProfitWell Ease of use 4.6 Customer Service 4.7 ## Showing most helpful reviews Showing 1-23 of 23 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jonathan Z. Co-founder Computer Software Used the software for: 1-2 years ### "Solid subscription revenue analytics" December 9, 2019 5.0 Excellent value. The free platform is quite robust and their pricing for the add-on features is smart and reasonable. Pros Accurate, clean interface for subscription revenue analytics dashboard. Super useful when running a SaaS business. Cons No cons that I can think of. The software is solid. Reason for choosing ProfitWell ProfitWell just made sense to us. Switched from [Baremetrics](https://www.capterra.com/p/181846/Baremetrics/) ProfitWell has all the features that we used with Baremetrics, and ProfitWell is free. ProfitWell also calculates certain stats differently and their methods seemed to make more sense to us. Review Source VR Verified Reviewer CEO Marketing and Advertising Used the software for: 1-2 years ### "Solid product. Forget Baremetrics and ChartMogul. Profitwell is #1" February 10, 2021 5.0 Highly recommend ProfitWell. We use this software to track our growth, revenue, churn, customer activity, and so much more. Additionally, their anti-churn tools help us battle delinquent churn successfully. Pros You can't beat free to start. As we grew our business, their pricing worked really well for us and their solutions just clicked. We see results, and the data is invaluable compared to other tools. Cons No cons! If we're being picky, when you email their team, they take some time to respond back or sometimes there is no response at all. Review Source VR Verified Reviewer Co-Founder Education Management Used the software for: Less than 6 months ### "Profitwell good for heavy users of Stripe" April 17, 2019 4.0 Pros Profitwell provided us a useful way to show our Stripe payments to outside users during an acquisition. It was easy to connect our Stripe account and easy to add read only users to our Profitwell account (which Stripe doesn't really provide). I think for users who do a lot more transactions through Stripe (including one off and subscription) Profitwell will be more useful. Profitwell also provides a lot of writings on pricing models which are worth a read if you are building a company. Cons The software itself seems fine, it was kind of overkill for what we needed it for so we didn't really use it to it's full potential. You really have to be using Stripe heavily to get a useful benefit from Profitwell. If you have subscribers etc that are paying through Stripe, signing up for Profitwell is likely worth your time. Review Source VR Verified Reviewer Co-Founder/CEO Computer Software Used the software for: 2+ years ### "Could not live without Profitwell" May 4, 2018 5.0 Pros This is the ultimate SaaS dashboard for any growing SaaS company that wants to understand key metrics for their business. Cons I wish it also incorporated data from iTunes connect so we could see all of our subscriptions in a single dashboard instead of just those coming through the web (Stripe). Review Source VR Verified Reviewer Senior Product Manager Computer Software Used the software for: 1-2 years ### "Excellent tool for understanding SAAS business" January 5, 2019 4.0 Pros Firstly, Profitwell is Free. When compared with similar paid tools for SAAS analytics, it is very good, and will suffice for most customers. They are focused on maintaining data accuracy with the payment source (like Stripe/Braintree etc.), which is crucial for trusting the metrics. Their paid product Retain for reducing delinquent churn is fantastic, and let's our team focus on other activities rather than follow up with customers with credit card issues like expiry and failed transactions. And the daily and monthly summary emails are very helpful for insights into your SAAS product's performance. Cons The slight quibble I have is that it is a work in progress and some of the features are slightly underdeveloped. But the team has been adding new functionality at a rapid pace. Review Source Jacob H. Residential Roofing Director Used the software for: 1-2 years ### "ProfitWell has been a great help in understanding where our money comes from and where it goes." February 8, 2018 5.0 The best benefit of this particular software is the analytics it shows you. ProfitWell is able to automatically calculate your income compared to your goals, show you what customers have been the most profitable for you and their number of users. Finally it helps us forecast for future months to see when and where we should be spending our money. Pros The best aspect of ProfitWell for me would be the analytical computing capabilities it auto generates for you. I can easily see how many customers either signed up or churned in the month we are in and compare that to years past. This has helped us learn when to spend our advertising dollars and who to chase as customers. Cons The aspect I like least of the software is the scaling costs. As you gain more customers and profits running through the app the fee increases. Review Source Madhav B. Marketing Manager Internet Used the software for: 1-2 years ### "Great business insights tool for our SaaS" March 14, 2018 5.0 Made me regularly check on our revenue progress Pros The daily email reminders on where we stand behind our goals Love that it's so built towards getting your head straight in terms of revenue goals as a business Cons Too many things in the app. I haven't fully explored each section, but i guess it's a lot more than required to be shown. Review Source Tomer A. Co-Founder Internet Used the software for: 1-2 years ### "Can't move without it :)" November 27, 2018 5.0 Amazing product. Every SaaS that works with Stripe should use it. Pros Porfirwell provide us the numbers we need with ease. It is totally free and the support is great. I didn't expect a free product to be so advanced. Cons Nothing. Maybe adding stats about location (countries) could be nice. Review Source VR Verified Reviewer Sales and Marketing Manager Internet Used the software for: 6-12 months ### "A reliable option to see how things are going into your business in terms of subscription payments" October 26, 2018 5.0 It's a great tool for any kind of business in order to have a clear view of their customers payments Pros It integrates with stripe and provides a lot of data, like renewals, lifetime value, retantion and churn rate, cash flow and more. Cons If you want to look into more advanced analytics it's not so easy to find the appropriate field to search. Review Source Vivek K. Founder Marketing and Advertising Used the software for: 1-2 years ### "Most Exhaustive SaaS Metrics - Ever" November 29, 2018 5.0 As a founder, I make it a point to spend atleast 2-3 hours every month analysing the reports that are available in Profitwell. Some of the metrics especially the lagging metrics and the trend around churn are extremely powerful for B2B SaaS businesses. Also, a huge shout out to the owner for putting together a product that works seamlessly with payment gateways and subscription solutions. Pros The retention cohort that Profitwell is able to produce gives a brilliant picture of the state of the business. It provides amazing feedback to every single team - CS, Marketing, Support and Product. We have been a big fan of a this and a bunch of other reports Cons It took us a few months to actually discover that there was a Retention cohort tab in the reports section. More of a discovery challenge with us rather than them, Review Source AB Arnaud B. Co-Founder Computer Software Used the software for: 1-2 years ### "Amazing software to track MRR, LTV & churn rate" November 19, 2023 5.0 Overall, ProfitWell is an amazing software to track MRR and other SaaS metrics. Pros What I like the most about ProfitWell is its reporting emails every week about the MRR goal that you set for yourself. It does a great breakdown if you're ahead or behind of your goal. Cons The data is not very accurate sometimes so you need some manual work to make it better but that's fine as it doesn't take too much time. Review Source BN Ben N. CSM Computer Software Used the software for: 1-2 years ### "Ripe for disruption" November 1, 2023 4.0 Pros I love how simple Profitwell is and that it connects directly with Stripe. Cons The reporting is slow to update. It will sometimes take hours for changes to show up it's almost like they have someone manually updating the data. Also, it appears that they haven't updated the user interface in 5 years at least. They are ready to have a worthwhile competitor. Review Source VR Verified Reviewer Customer Success Manager Used the software for: Less than 6 months ### "Provides clear snapshots of my revenue" April 16, 2018 5.0 Pros ProfitWell does a great job of helping me visualize my MRR. I can also use it to handle churning customers, and the clarity it brings to the situation has actually helped me save some accounts. I very much like this software. Cons It takes a bit longer to learn than I would like, but I'm not sure that's ProfitWell's fault. It's feature-rich, so it's bound to take a little time. Review Source Julia E. CEO Internet Used the software for: I used a free trial ### "Answered all of our high-level questions about customers and revenue" October 15, 2018 5.0 Found them on the Stripe marketplace when looking for analytics software to better understand retention. Very impressed with the product and ease of use. Pros For a company build on top of Stripe, ProfitWell has helped us tremendously understand our revenue and customer base. I'm love that it's free and so easy to set up! The dashboards are informative and answer my questions before I even ask. Cons I wish that ProfitWell could merge multiple accounts. We had trouble when we had to switch to an incorporated company Stripe Account and couldn't combine the data. Review Source DR Daniel R. Co-founder Computer Software Used the software for: 1-2 years ### "Great metrics reporting" February 3, 2022 5.0 Pros Love that it connects directly to Stripe to give us insights on new subscriptions, revenue expansion, and churn. Cons Internally we report our numbers weekly, but Profitwell only has the option of monthly, so it's a bit of extra work for us. Review Source AL Antoine L. Trafic Manager Used the software for: 6-12 months ### "Very good metrics software" September 12, 2017 4.0 Pros This software is quite easy to use with a very wide range of metrics to monitor your growth and find your weaknesses. It does not only focuses on cash flow but also on monthly recurring revenue or churn. Cons Some metrics are not easy to understand, and I've some troubles understanding how refunds are calculated. But overall, the datas are quite clear and complete. Review Source Dan O. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Easy Financial Tracking for SaaS & E-Commerce Applications" April 23, 2020 4.0 Overall, ProfitWell is incredibly powerful, feature rich, and once properly setup -- gives excellent insights into our financial progress, account value, churn rate, and more. Pros Our favorite thing, of course, is that ProfitWell is FREE! Excellent financial reporting and trend tracking software without any cost. You can't beat that! Cons Setup was a bit cumbersome for integrating with Salesforce and our SaaS tool. Review Source VF Vincent F. CMO Used the software for: 6-12 months ### "Perfect to manage financila Metric" April 3, 2018 5.0 Pros I love this tool to manage all my sub and financial metrics. It's directly linked with Stripe and very easy to use. Cons Have more view to analyse our business, for exemple a chart for the cohorte and other metrics could be very helpfull Review Source Kamil R. CEO & Founder Used the software for: Less than 6 months ### "Great revenue analytics app for starters" March 8, 2018 4.0 Business overvoew Pros It gives me an overview of most interesting saas metrics. I use it along with other analytics tool, but what I like about PW is the ability to set targets and get everyone informed about the progress. Cons Nothing at the moment - it's free so I shouldn't complain. Maybe it could have more statistics but I am not sure. Review Source VR Verified Reviewer Head of Growth Information Technology and Services Used the software for: Less than 6 months ### "I like it!" September 25, 2018 5.0 Overall, I like Profitwell, and if you're a SaaS company on early stages you definetly need to check ProfitWell Pros It's easy to use, and give much more data then Recurly provides, Plus it has a Free plan Cons I'd love to have a mobile version (app), sometimes I do really need to check graphs from my Phone Review Source VR Verified Reviewer Marketing Manager Marketing and Advertising Used the software for: Less than 6 months ### "Wow, how can this app be free?" March 27, 2018 5.0 Pros All the metrics that they offer are crazy insightful. I wish I had more time to dig deeper in all the data they are offering. Love how they split the voluntary churn and the delinquent one. Cons I cannot say I dislike something about ProfitWell. They have an extraordinary product, that's for sure. Review Source BG Bradley G. Co-Founder Financial Services Used the software for: Less than 6 months ### "We liked it...but ended up going with another company." February 16, 2018 4.0 While we did not end up using this product in the long term, it was very useful in the beginning. We just ended up needing a bit more functionality and went with a competitor in the end. Pros Nice looking user interface Very easy to set up The data visualizations were very helpful for us as we were getting up and running Cons After about six months of testing this product alongside another product, we concluded that it was not as robust as we needed. It did not integrate with all of our financials to enable the executive team to make decisions across all important inputs. Review Source CM Corey M. Used the software for: 1-2 years ### "Answers your questions at a glance" April 12, 2017 5.0 This app integrated simply with Stripe and immediately showed me data points like MRR and churn. It's a simple app that gives me the answers I need so I can get back to work. Review Source Similar Products Featured