Who Uses This Software?

Corporate, Enterprise, Government, and SMB. Any company or agency of any size can use ALICE Receptionist.


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $239.00/month
    See pricing details
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ALICE Receptionist
  • www.alicereceptionist.com/
  • Founded 2011
  • United States

About ALICE Receptionist

ALICE is the most advanced and complete visitor management solution on the market today. Our extensive product features give ALICE customers more capability than any other technology in the space. Real time communication, securing employees, processing visitors, and displaying content are just some of the features ALICE offers. Find out why more and more large companies and government agencies are choosing ALICE!


ALICE Receptionist Features

  • ID Scan
  • ID Tags
  • Office Directory
  • Pre-Registration
  • Self-Registration
  • Visitor Check-in
  • Visitor Tracking
  • Watch List

ALICE Receptionist Reviews

Incredible product, great support!

Jun 21, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There's a lot of features like being able to display a web page, meetings, video and pictures. It's very interractive and the cloud-based setup it relatively easy. We had a lot of support for the initial setup and for all the questions we could have along the way.

Cons: So far, we didn't find any. We had some issues with some menus translation but we had help with Alice support to make it work just fine.

Overall: We installed the product in our main building entrance to help visitors since we have multiple tenants. The system is very easy to use, all the visitors can reach their party quickly and don't have to knock or ask their way inside the building.

Recommendations to other buyers: It's a good idea to put the system behind a firewall since it's a Windows PC working behind.

ALICE Receptionist - 5 STARS!

Jun 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Works without needing much attention. ALICE never takes a sick day and doesn't complain about needing higher pay or more vacation time. Always greets everyone with a smile.

Cons: Crashes occasionally and has to be restarted, but even this isn't a big deal.

Overall: Exactly what we were looking for. Very easy to set-up, great support; meets all of our operational needs.

Recommendations to other buyers: If you're looking to avoid hiring a full-time receptionist, as we were, this is absolutely the way to go.

Alice Video Receptionist

Jun 20, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Usually well received, and flexible configuration options makes it versatile to fit many requirements

Cons: Not really a Con but take the time to evaluate every possible use case and plan your deployment

Overall: Fantastic device, reliable, always cheerful, and a delight to use. Efficiently helps visitors with reaching the person they come to see.

Your Next Receptionist is a Computer

Jun 20, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and provides a positive first impression of the company without the need to hire and train the right person. Also, since it doesn't need breaks, vacations, or sick time, it is always there to great your guests.

Cons: While we really like the idea of the system being triggered by motion, unfortunately our employees go past the system many times everyday triggering it. As a result, we turned off that feature. Also, be aware of ADA accessibility requirements.

Overall: Alice is a virtual receptionist system that eliminates the need to have somebody watch the front door for visitors. In our offices, we don't have a lot of visitors and by nature, receptionists are people who like to communicate with others. Unfortunately, the design of our office space separates them from everybody else, so over time, they leave their desks more and more. Whether the time they are away from the front is warranted or not, the door is left unattended which is both a service and security issue.

Recommendations to other buyers: Great solution for providing a receptionist without the cost and other issues of having a person actually sitting at the front desk. Just make sure you address ADA accessibility requirements.