--- title: "Track It Forward Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Track It Forward Software - reviews, pricing plans, popular comparisons to other Volunteer Management products and more." source_url: "https://www.capterra.com/p/151346/Volunteer-Time-Tracking/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Track It Forward Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Track It Forward ## What is Track It Forward? Track it Forward simplifies volunteer time tracking for nonprofits, K-12 schools, and community organizations. Our affordable, easy-to-use software lets volunteers log hours online or via mobile app, sign up for events, and track progress toward service goals. Track it forward is perfect for managing school service requirements, volunteer shifts for community organizations, and grant reporting compliance for nonprofits. Admins can verify hours, collect event RSVPs, customize requirements, send mass emails and texts, and more! We're trusted by thousands of volunteer coordinators to increase volunteer engagement and improve compliance. ## What is Track It Forward used for? [Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Association Management](https://www.capterra.com/association-management-software/) Top alternative Featured Overall rating Based on 50 user reviews Reviews sentiment Positive 92% Neutral 8% Negative 0% Starting price $12 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Track It Forward?[Manage this product listing](https://www.g2.com/products/track-it-forward/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Track It Forward 4.6 (50) VS. [4.8 (206)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/) Starting Price $12 Usage Based, Per Month Starting Price $600 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (50) Ease Of Use 4.6 (1,987) Value For Money 4.6 (31) Value For Money 4.8 (928) Customer Service 4.8 (45) Customer Service 5.0 (860) ## Track It Forward alternatives [4.7 (40)](https://www.capterra.com/p/137988/iVolunteerOnline/reviews/) Starting price $315.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (95)](https://www.capterra.com/p/145964/Get-Connected/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.9 (84)](https://www.capterra.com/p/276323/Cheddar-Up/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/151346/Volunteer-Time-Tracking/alternatives/) ## FAQs about Track It Forward Overview ### What problems does Track It Forward solve? Track It Forward solves paper, spreadsheet, and email-based volunteer tracking by letting volunteers log hours from mobile devices or the web, while coordinators review submissions, manage shifts, and run reports by person, activity, or date. Nonprofits, schools, faith groups, and community program coordinators benefit from clearer participation records and faster service-hour reporting. Answer based on 32 reviews Overview ### Which roles and teams benefit most from Track It Forward? Track It Forward is most used by volunteer coordinators, volunteer services managers, and community outreach teams that schedule shifts, track service hours, and report participation. School and service-learning coordinators use it to document student requirements, while nonprofit administrators, PTO leaders, and treasurers monitor volunteer activity for events, programs, and records. Answer based on 49 reviews Overview ### What company size and industries is Track It Forward built for? Track It Forward is for small organizations, with 78% of reviewers from small businesses and Non-Profit Organization Management its top industry at 31%. It also serves schools, churches, service clubs, and community groups, including Education Management organizations at 25%, for volunteer management, event scheduling, hour tracking, and reporting. Answer based on 50 reviews Features and Usability ### What are the key features of Track It Forward? Track It Forward includes core volunteer management tools for volunteer hour tracking, self-service hour logging, approval process control, and event scheduling. Reviewers also frequently cite mobile access, customizable fields, reporting, and data export. Alerts/notifications and email reminders support shift sign-ups and keep coordinators informed of submitted hours. Answer based on 32 reviews Pricing ### How much does it cost and what fees or limitations are included? Track It Forward starts at $12 per month for the Basic plan, billed per 100 users. Premium costs $24 per month and Advanced costs $36 per month, also per 100 users. A free version and free trial are available. Reviewer feedback is mixed, with some calling it economical and others saying the entry plan feels expensive for limited features. Answer based on 6 reviews Integrations ### Which third-party tools and platforms does Track It Forward integrate with? Track It Forward integrates with school and education platforms such as Blackbaud Student Information System, Blackboard Edutech, ClassLink, Clever, FACTS Student Information System, Google Classroom, Infinite Campus SIS, Microsoft Teams, Moodle, PowerSchool, Schoology, and Veracross. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Track It Forward offer? Track It Forward provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for reviewing setup steps and product features as needed. Answer based on 3 reviews Getting Started and Support ### What customer support options does Track It Forward offer? Track It Forward provides email/help desk, FAQ/forum, knowledge base, and chat support. Users describe the support team as prompt, personable, and helpful, with replies often arriving within 24 to 48 hours. Tutorials and guides also help users find answers, though some still ask for more guidance. Answer based on 6 reviews Volunteer management ### How well does Track It Forward manage volunteers? Track It Forward helps nonprofits, schools, and community groups manage volunteer hours, shifts, and participation with an approachable interface. Coordinators can let volunteers log time, approve submissions, run reports, and record hours for others. Some teams note that manual approvals, report totals, and certain scheduling or reminder needs can require extra attention. Answer based on 32 reviews ## Features AI summary Based on 949 Volunteer Management reviews Capterra data shows that buyers of Volunteer Management software rank the following features as their top priorities: - **Registration Management** (**44%** of reviewers rated this feature as critical) - **Scheduling** (**63%**) - **Event Management** (**51%**) Track It Forward supports all three features that reviewers rate most highly: **Registration Management**, **Scheduling**, and **Event Management**. This coverage gives organizations one system for handling volunteer sign-ups, coordinating shifts, and managing events more effectively, helping businesses keep operations organized and providing teams with better visibility into volunteer participation and event activity. Registration Management 4.5 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Scheduling 4.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Event Management 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Event Scheduling 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan an event's time and location Communication Management 4.3 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Customizable Reports 4.2 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Alter the layout and content of reports Track It Forward 34 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Email Reminders: Reminders sent via email - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - For Nonprofits: Software specialized for non-profit organizations - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Reporting: Active reporting of data and metrics - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Volunteer Management: Manage volunteer information and direct volunteer resources - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.2 (37) 4.2 Based on 37 reviews ## Pricing Value for money 4.6 (31) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/151346/Volunteer-Time-Tracking/pricing/) Basic $12.00 Usage Based,Per Month It includes: - Time Tracking - Event Calendar - Reports - Mobile App - Milestones - Email Messages Premium $24.00 Usage Based,Per Month It includes: - Time Tracking - Event Calendar - Reports - Mobile App - Email Messages - Hour Approval - Multiple Administrators - Conditional Milestones - Custom Profile Fields - Digital Sign-In Sheet for Events Advanced $36.00 Usage Based,Per Month It includes: - Time Tracking - Event Calendar - Reports - Mobile App - Email Messages - Hour Approval - Multiple Administrators - Conditional Milestones - Custom Profile Fields - Digital Sign-In Sheet for Events - Text Messages - Advanced Verifications - File Upload Fields - Conditonal Hour Log Fields - Check-in Kiosk - Offline Mode Value for money 4.6 (31) 4.6 Based on 31 reviews ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Moodle](https://www.capterra.com/p/80691/Moodle/)[ Google Classroom](https://www.capterra.com/p/186631/Google-Classroom/)[ Schoology](https://www.capterra.com/p/128481/Schoology/)[ PowerSchool](https://www.capterra.com/p/175664/PowerSchool/)[ Infinite Campus SIS](https://www.capterra.com/p/188836/Infinite-Campus/)[ FACTS Student Information System](https://www.capterra.com/p/10027963/FACTS-Student-Information-System/)[ ClassLink](https://www.capterra.com/p/31848/ClassLink/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (45) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (45) 4.8 Based on 45 reviews ## User reviews Overall rating 4.6 Based on 50 reviews Filter by rating 5(33) 4(13) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent NP Nate P. Director of Development and Admissions Education Management ### "Only a few days and very happy with platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2026 We are very happy with TIF so far. The customer support is also fantastic, and the guides for setup make it very user friendly. Pros User friendly, simple to integrate with FACTS. The volunteer management is simple to follow and setup. Cons Overall is great--seems like it could use some design updates, but does not affect the functionality of the platform. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB Marty B. Service Learning Coordinator Primary/Secondary Education ### "Like the Customization" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 10, 2026 Have used it for 4 years. Would really like it to have a time in and time out verification feature so it could be used as a punch in/punch out app. Pros I like how intuitive it is and customizable for our purposes with the field options. I also appreciate the ability to download spreadsheets with data. Cons I have been advocating for a time stamp on the first option GPS - not just the verification GPS. It would be great to use this as a punch in punch out app as well as our students go to service sites 2 days a week for an entire academic year. I would love a feature where they could submit an arrival GPS with time stamp and then later the departure GPS with time stamp. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MN Meenakshi N. Director of Operations Religious Institutions ### "Experience with Track it forward" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 September 9, 2026 good, but bulk editing is not easy to navigate, also if we had video trainings it would help us navigate better Pros Volunteer management- Abel to access all emails. Schedule multiple overlapping events on the same day Cons Price is high- many other apps available for free. Plus you don't have a discount for non profits. and limit on number of volunteers Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reasons for choosing Track It Forward no time to switch over as yet, but will look into it as that is free Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 14, 2026 Hello Meenakshi, We're sorry to hear you've had trouble with navigating Track it Forward. We do offer video trainings that you can access. Please feel free to contact us at support@trackitforward.com so we can help! Sincerely, Track it Forward Team CT Courteney T. Advisor Education Management ### "Improvement Suggestion" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 9, 2026 I'm happy overall. The steep price increases have tempted me to find another way of tracking volunteers. Something to keep in mind before you raise the subscription yet again without adding another special feature. Pros I love how Trackit Forward makes events easy to schedule and captures milestones. I've been pleased overall with the app. Cons I really wish the app could send reminders to volunteers who have signed up. I often have to use Signupgenius becasue it does just that. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IC Irene C. Volunteer Program Coordinator Government Administration ### "Value For the Money" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2026 Overall, it is a friendly site and perfect for the 50-100 group size of volunteers that we have. It's also good that it can handle more. Pros The amount of money we pay on an annual basis makes it easy to have it go through our grant funding. Customer support is prompt. The tutorials and guides help with navigating through the website, but customer support is very helpful. Cons Some volunteers share that they rather use a laptop or PC rather than the phone app. I had to get our IT staff involved in customizing our design, but it's also our protocol, therefore, I don't know if it would have been difficult to do it myself. I wish the reports on Excel allowed me to customize the formatting. Alternatives considered [Get Connected](https://www.capterra.com/p/145964/Get-Connected/) Reasons for choosing Track It Forward Price. What I needed. Site friendly schematic. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Naseer A. Volunteer for Community Garden Management Alternative Dispute Resolution ### "Helpful for Volunteers, With Room to Improve" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 August 6, 2026 Track It Forward is a simple and useful tool for volunteers who need to organize and record service hours. It works best for schools, nonprofits, and community groups that need an easy way to manage volunteer participation Pros Easy for volunteers to log and track their service hours. Allows volunteers to sign up for events and view their progress. Saves time compared with using paper timesheets or spreadsheets. Works on mobile devices, making it convenient to record hours anywhere. Cons Some features may take time to learn for new users. Reporting and viewing total hours may not always be as simple as expected. Volunteers who only participate occasionally may find setup unnecessary. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Jacqueline J. Speech-Language Pathologist Education Management ### "Quick and easy way to track service hours!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2026 I’ve been overall very content with this platform and I’m very glad our children’s school uses this system to track parental volunteer hours. Pros This is a quick and easy way of keeping track of hours for my kids’ school. It is definitely user friendly and everything I need is right in front of me. Cons You have to wait for your hours to get approved but that’s just part of the deal! Other than that I honestly can’t think of anything else. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Cara C. VOLUNTEER COACH AND PARENT Education Management ### "HIGHLY RECOMMEND" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2026 Pros easy to access and add the hours as i go, easy to remind parents to add their hours for helping at practices Cons sometimes hard to remember passwords/ requirements on different devices between homes/ school and different parents Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Valarie G. Volunteer Tax Prep Accounting ### "Quick and Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 27, 2026 Track It Forward was easy to navigate and use. It is a simple system with an easy interface. It also came in handy to review past hours volunteered. Pros I found Track It Forward to be very user friendly. As a first time user, there was a minimal learning curve. The system is straightforward and user friendly. Cons Figuring out how to cancel a shift I signed up for took me a minute to figure out. But I did, and then was able to sign up for a different one. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Solange S. Lead Minister, Writer and Designer Non-Profit Organization Management ### "Tracking Love and Life Only Creates More" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2026 It's so encouraging to be able to see the good that's been sown in this fast-changing world! It's easy for the enemy of your soul to get in your ear and tell you that you're doing nothing worthwhile. But, with this tool, it's amazing to have proof that even though you'd like to do more, your impact is being counted. Pros I love the easy to use format: the menus and options are intuitive and customizable. I loved being able to look back on all I've accomplished for the greater good. And, it feels great to know that I'm not alone. Cons It's important to note that manual approvals for tracking hours and activities are needed. For certain activities not added to the custom menus, an explanation is required. And it is then up to the volunteers to decided whether your entry qualifies based on their interpretation. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/151346/Volunteer-Time-Tracking/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [SignUpGenius vs Track It Forward](https://www.capterra.com/compare/135392-151346/SignUpGenius-vs-Volunteer-Time-Tracking)