# Track It Forward Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Track It Forward Software - reviews, pricing plans, popular comparisons to other Volunteer Management products and more.

Source: https://www.capterra.com/p/151346/Volunteer-Time-Tracking

---

# 

 Track It Forward Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Track It Forward

## What is Track It Forward?

Track it Forward simplifies volunteer time tracking for nonprofits, K-12 schools, and community organizations. Our affordable, easy-to-use software lets volunteers log hours online or via mobile app, sign up for events, and track progress toward service goals. Track it forward is perfect for managing school service requirements, volunteer shifts for community organizations, and grant reporting compliance for nonprofits. Admins can verify hours, collect event RSVPs, customize requirements, send mass emails and texts, and more! We're trusted by thousands of volunteer coordinators to increase volunteer engagement and improve compliance.

## What is Track It Forward used for?

[Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Association Management](https://www.capterra.com/association-management-software/)

Top alternative

Featured

Overall rating

Based on 39 user reviews

Reviews sentiment

Positive

92%

Neutral

8%

Negative

0%

Starting price

$12

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Track It Forward?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.trackitforward.com/&name=Track It Forward)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Track It Forward

4.6 (39)

VS.

[4.8 (205)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/)

Starting Price

$12

Usage Based, Per Month

Starting Price

$600

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (39)

Ease Of Use

4.6 (1,986)

Value For Money

4.7 (21)

Value For Money

4.8 (927)

Customer Service

4.8 (35)

Customer Service

5.0 (859)

## Track It Forward alternatives

[4.7 (40)](https://www.capterra.com/p/137988/iVolunteerOnline/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (39)](https://www.capterra.com/p/90188/VolunteerMatters/reviews/)

Starting price

$3790.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.3 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.4 (95)](https://www.capterra.com/p/145964/Get-Connected/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/151346/Volunteer-Time-Tracking/alternatives/)

## FAQs about Track It Forward

Overview

### Which roles and teams benefit most from Track It Forward?

Track It Forward is most used by volunteer coordinators, program managers, and nonprofit operations leaders who need to schedule shifts, track service hours, and manage participant records. School and community organization administrators use it to verify volunteer requirements, while executive and development teams rely on reporting to monitor engagement and support planning.

Answer based on 37 reviews

Overview

### What company size and specific industries is Track It Forward built for?

Track It Forward is designed for nonprofits, service clubs, schools, churches, and other community organizations that need an affordable, user-friendly way to track volunteer hours, schedule events, and run reports. It fits groups of varying sizes that manage volunteers and community activities.

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of Track It Forward?

Track It Forward offers volunteer management, time tracking, attendance tracking, and membership management for nonprofits. It also includes event management, registration management, calendar scheduling, alerts/notifications, email reminders, and real-time reporting. Additional features include access controls/permissions, customizable fields, mobile access, and website integration.

Pricing

### How much does it cost and what fees or limitations are included?

Track It Forward starts at $12 per month for the Basic plan, priced per 100 users. Premium costs $24 per month, and Advanced costs $36 per month. A free version and free trial are available. Reviewers describe it as economical, though some say $12 feels expensive for limited features.

Answer based on 5 reviews

Integrations

### Which third-party tools and platforms does Track It Forward integrate with?

Track It Forward integrates with education and school system platforms including Blackbaud Student Information System, Blackboard Edutech, ClassLink, Clever, FACTS Student Information System, Google Classroom, Infinite Campus SIS, Microsoft Teams, Moodle, PowerSchool, Schoology, and Veracross.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does Track It Forward offer?

Track It Forward provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars can support guided instruction, while documentation and videos give teams written and visual reference materials for self-paced learning and review.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Track It Forward offer?

Track It Forward provides email/help desk support, an FAQ/forum, a knowledge base, and chat. Reviewers describe support as fast, helpful, and personable, with clear follow-up and easy-to-understand answers. Some users still want more guidance for specific workflows, but overall support is viewed positively.

Answer based on 4 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Scheduling

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Attendance Tracking

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

Customizable Fields

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Member Directory

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Registration Management

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Activity Dashboard

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track It Forward 34 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Track and manage schedules and meetings via an integrated calendar

Manage a group of members established for coordinating plans, programs, or other initiatives

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Reminders sent via email

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Software specialized for non-profit organizations

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Adjust communications based on previous interactions or personal preferences

Active reporting of data and metrics

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Measure and track time including hours worked and paid time off (PTO)

Manage volunteer information and direct volunteer resources

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.1 (26)

4.1

Based on 26 reviews

## Pricing

Value for money

4.7 (21)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/151346/Volunteer-Time-Tracking/pricing/)

Basic

$12.00

Usage Based,Per Month

It includes:

-   Time Tracking
-   Event Calendar
-   Reports
-   Mobile App
-   Milestones
-   Email Messages

Premium

$24.00

Usage Based,Per Month

It includes:

-   Time Tracking
-   Event Calendar
-   Reports
-   Mobile App
-   Email Messages
-   Hour Approval
-   Multiple Administrators
-   Conditional Milestones
-   Custom Profile Fields
-   Digital Sign-In Sheet for Events

Advanced

$36.00

Usage Based,Per Month

It includes:

-   Time Tracking
-   Event Calendar
-   Reports
-   Mobile App
-   Email Messages
-   Hour Approval
-   Multiple Administrators
-   Conditional Milestones
-   Custom Profile Fields
-   Digital Sign-In Sheet for Events
-   Text Messages
-   Advanced Verifications
-   File Upload Fields
-   Conditonal Hour Log Fields
-   Check-in Kiosk
-   Offline Mode

Value for money

4.7 (21)

4.7

Based on 21 reviews

## Integrations

[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Moodle](https://www.capterra.com/p/80691/Moodle/)[

Google Classroom](https://www.capterra.com/p/186631/Google-Classroom/)[

Schoology](https://www.capterra.com/p/128481/Schoology/)[

PowerSchool](https://www.capterra.com/p/175664/PowerSchool/)[

Infinite Campus SIS](https://www.capterra.com/p/188836/Infinite-Campus/)[

FACTS Student Information System](https://www.capterra.com/p/10027963/FACTS-Student-Information-System/)[

ClassLink](https://www.capterra.com/p/31848/ClassLink/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (35)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (35)

4.8

Based on 35 reviews

## User reviews

Overall rating

4.6

Based on 39 reviews

Filter by rating

5(25)

4(11)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SF

Sam F.

Student

Education Management

### "Great tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2026

Pros

It is really easy to use! The app allows me to track my internships hours on my way home. It is great!

Cons

There is really nothing that I don't like about Track It Forward. The app allows me to track my internship hours.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BB

Bridgette B.

Education Manager

Museums and Institutions

### "Easy to use Volunteer System"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

June 13, 2024

Overall, the system works for our needs and supports both our company and our volunteers. We love the ability to notify us when someone signs up for a shift!

Pros

The system offers an easy to use interface that you can customize to meet your companies needs. Volunteers can easily create a profile and sign up for desired shifts. Need to approve hours - you can easily do that here!

Cons

The system looks a bit outdated, stills works for the need / use of it. In the age of social media, this platform is not as advanced as others.

Alternatives considered

[VolunteerLocal](https://www.capterra.com/p/122906/VolunteerLocal/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

marlee C.

director

Non-Profit Organization Management

### "Pros and Cons from a Community Volunteer Hub"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

July 10, 2023

Pros

hour submission is very easy for both team and volunteers. The reminders are great, too.

Cons

I'd like a way to separate community partners from volunteers.

Switched from

[Bonterra Giving Days](https://www.capterra.com/p/159669/Bonterra-Giving-Days/)

Givegab was no longer serving as a volunteer time tracking software. Oncorps was not user friendly, Volunteer Reporter was outdated.

Reasons for choosing Track It Forward

price, easy to use and read, volunteer profiles

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CI

Clarice I.

Marketing and Development Coordinator

Non-Profit Organization Management

### "Difficult tracking for Volunteer Time Tracking"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

May 11, 2022

It has helped us stay organized with our volunteers. It was very difficult to track everything on Excel, this makes it easier and able to be accessed from anywhere

Pros

Easy to set up volunteers easy to record volunteer hours Great to set up events and track contact information and volunteers

Cons

Doesn't add up volunteer time and shows time in decimal point Mobile app is limiting for viewing reports - stick with website

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

JKeshawn B.

Supreme Anti Basileus- Community and Political Outreach

Civic & Social Organization

### "This is a very user friendly system that works"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2022

I have learned how to handle and maintain reporting for various departments, volunteers, and non-profits.

Pros

Track it forward allows multiple users to place their information, tracking hours, and the details of the things they completed.

Cons

Nothing yet, still learning more about it.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

We wanted a modern, user friendly system that we could download the app, or go online.

Reasons for choosing Track It Forward

It worked more efficient.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BB

Brandy B.

Student

Hospital & Health Care

### "Track It Forward is quick and easy to use!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2022

Pros

Thanks to Track It Forward, managing volunteer hours submitted by hundreds of people takes no time at all. The interface is user friendly and requires little technical skill. I would recommend this platform to anyone in need!

Cons

I do not have any recommendations at this time.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

RE

Rachel E.

Development Coordinator

Hospital & Health Care

### "Track it Forward is a great tool to track your volunteer's hours- very user friendly."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 16, 2022

I've been using it for about 6 + years and it works really well.

Pros

Ease of the program- very user friendly.

Cons

The report summary doesn't have the volunteer's name at the top so when I print it- the volunteer's name isn't displayed.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

CD

Cathy D.

Retired

Food & Beverages

### "Use For a Non-Profit"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 5, 2022

Our non-profit organization, needs an easy way to track volunteer hours.

Pros

Ease of use, easy to train others. Provides a way for us to track hours among our members as well as keeping track of our meeting attendance.

Cons

Would like to see easier ways to report.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

VS

Vivian S.

Director of Field Education

Education Management

### "Product Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 18, 2021

This product makes it easy to keep track of student intern hours and allows for a way for them to reach set goals and know where they are each week. It allows for approved hours from anywhere and since we have been required to do more remote work, it works well!

Pros

The ability to get notifications when volunteers put in their hours is very useful. The product is user friendly and it is quick to sign up and get logged in.

Cons

Unable to change the label of "volunteer". The word sometimes confusing the students that are using the system.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

August 27, 2021

Thanks Vivian, that's great to hear! With regard to the label of "volunteer", organizations can customize this term under the Other Configurations page of their settings. If you need any assistance with that, please contact our support team. Thanks!

KB

Kelli B.

Volunteer Coordinator

Non-Profit Organization Management

### "Track IT Forward Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 14, 2021

I love it, and sorry that I waited so long to use it.

Pros

That I can run reports, and that the volunteers can track their own hours.

Cons

There is nothing that I don't like so far.

Reasons for choosing Track It Forward

This came highly recommended, and once I did my research I liked Track IT Forward better.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

June 21, 2021

Thank you so much Kelli, we love having you! I'm glad that your volunteers can easily track hours on our system and that our reports help you out!

[View all Reviews](https://www.capterra.com/p/151346/Volunteer-Time-Tracking/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[SignUpGenius vs Track It Forward](https://www.capterra.com/compare/135392-151346/SignUpGenius-vs-Volunteer-Time-Tracking)