# mpro5 Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about mpro5 Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more.

Source: https://www.capterra.com/p/151348/mpro5

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# 

 mpro5 Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

mpro5

## What is mpro5?

mpro5 offers a sensor-driven workflow platform that is designed to help businesses optimize their operations by automating responses to environmental changes. Our platform offers a wide range of key features, including sensor integration, customizable workflows, real-time monitoring, data analytics, predictive maintenance, automated responses, compliance automation, integrations with other systems, and mobile access.

## What is mpro5 used for?

[Business Process Management](https://www.capterra.com/business-process-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$2000

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### mpro5

4.9 (14)

VS.

[4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

$2000

Per User, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (14)

Ease Of Use

4.8 (993)

Value For Money

4.9 (11)

Value For Money

4.7 (911)

Customer Service

4.9 (13)

Customer Service

4.8 (931)

## mpro5 alternatives

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

[4.5 (2,246)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Starting price

$9.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/151348/mpro5/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Task Management

4.8 (10)

50.00% of 10 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Audit Management

5.0 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Business Process Automation

5.0 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Configurable Workflow

4.9 (8)

37.50% of 8 reviewers that rated this feature as important or highly important

Configure existing workflows to meet your organization's needs

Process Modeling & Designing

4.9 (8)

37.50% of 8 reviewers that rated this feature as important or highly important

Visually identify, define, and map all details and relationships surrounding business process models and elements

Workflow Management

5.0 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

mpro5 42 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Define and maintain business rules that determine workflow capabilities and criteria

Track and manage schedules and meetings via an integrated calendar

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Automate repetitive tasks such as filling out information or creating certain types of forms

Store, manage and track all forms in a centralized location

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Document any changes or proposed changes made to business processes or workflows

Visually identify, define, and map all details and relationships surrounding business process models and elements

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Allow users to access multiple services after entering their login credentials once

Create, manage and track all task activities and progression

Track the status and progress of tasks

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.8 (13)

4.8

Based on 13 reviews

## Pricing

Value for money

4.9 (11)

Basic

$2,000

Per User,Per Month

Value for money

4.9 (11)

4.9

Based on 11 reviews

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## Support, customer service and training options

Customer Service

4.9 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (13)

4.9

Based on 13 reviews

## User reviews

Overall rating

4.9

Based on 14 reviews

Filter by rating

5(13)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DU

Daniela U.

Humanitarian Aid Officer

Non-Profit Organization Management

### "Great product and customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 6, 2022

Pros

Barcode scanning facilitates the use of the application and encourages users to be consistent in their reporting.

Cons

There were difficulties in integrating it with other products, but the fluid communication with the team helped us to achieve this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ZR

Zack R.

Store Manager

Retail

### "Great app, that makes laborious tasks quick and effective"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 23, 2022

Brilliant, it's a great app

Pros

The app is easy to use, tracks a multitude of different operational measures and make otherwise broad and difficult to manage compliance requirements of a large organization, easy, functional, and timely.

Cons

The software platform would benefit from being able to customise the elements of the mobile app that a visible, as it does throw everything at every user, rather than an option to customise the options

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SF

Stephen F.

Process Improvement Manager

Paper & Forest Products

### "Production tracking and site auditing in remote forest locations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2022

I am very happy we selected MPRO5 as our preferred solution following our procurement process and I have no issue recommending it as a field data capture solution.

Pros

MPRO5 has become extremely important to our business operations and has worked very well over the past 5 years since it replaced our previous solution. Tailoring the forms and functions to our bespoke needs was critical and integrating the back end with our internal management system meant we transitioned away from our previous system and were able to benefit from enhancements as well.

Cons

Initially the product updates would be released which could cause issues for our version of the solution. After engaging with Crimson Tide we were able to work through a solution and I can say that we have not encountered any sizeable problems since very early in the deployment. Support staff have always been excellent at resolving issues and following up.

Reasons for choosing mpro5

MPRO5 was introduced to us through Vodafone who were supplying our phone services. Through the procurement process MPRO5 came out as the winner as it best met our needs at a cost that was competitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LS

Liam S.

Head of ICT

Government Administration

### "Impressive mobile App solution for inspections and workflows"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 18, 2022

Very ;positive.

Pros

Easy to use and deploy solution that replaced paper processes and dramatically improved the way inspections were undertaken (e.g. buildings, playgrounds, trees etc.). Strong positive feedback from end users. Highly customisable package.

Cons

All modifications need to be channelled through the company but the response is quick and the professional services are strong.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FM

Feargal M.

National Haemophilia system Project manager

Hospital & Health Care

### "Medication compliance recording App that helps improve patient safety"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 17, 2022

Working with mpro5 has allowed us to trial different scenarios during the build with the security of knowing that changes can be made quickly in order to ensure our objectives are met of providing patients with a tool to help them manage their medication recording compliance and help improve patient safety as well as stock management control.

Pros

Agile, flexible and comprehensive. The App has a clear and clean look and feel.

Cons

We have not encountered any issues with the software to date.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GS

Graeme S.

Data & MI Lead

Hospitality

### "Mpro5 Chartwells Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 16, 2022

Our experience with Mpro5 has been overall positive - The team helped us through a a number of issues we were having and were always able to support where possible - Dashboards were built to support us with reporting and gave us real insight into usage. We continue to work with the team to ensure we get the most out of the system and use it in the best way.

Pros

The support available from the CE team and the Support team at mpro5 is superb, this is one of the main selling points for me as they are always available to help and extremely friendly. The software itself is extremely flexible, when we first started using mpro5 it was in a small capacity, over the years we've grown the usage and now have somewhat complex functions and audits being used - This has caused no issues and I feel there are never any requests that are unachievable!

Cons

There is not much I dislike about mpro5 - There are some issues sometimes where if a user has access to a large number of jobs/audits, the app can sometimes slow down slightly causing frustrations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Ken S.

Programme Director

Hospitality

### "MPRO5 Software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 16, 2022

It helps to maintain standards and drive consistency across the business

Pros

Highly flexible piece of software the more we use it the more uses we find for it. Linked to a BI Dashboard it provides a real time management tool to view and review system and process compliance and allows the business to target key areas for improvement.

Cons

Better access to back of house for administrators its very much set up for MPRO5 ease of use which can make some simple jobs more difficult that said you can always ask MPRO5 to do it for you

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TD

Tom D.

Product Manager

Retail

### "A genuine pleasure to collaborate with"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2022

Mpro5 have been a genuine breath of fresh air to work with. The team collaborate well with the business and took the time to understand how the business worked to better tailor their support.

Pros

The way the product is so easy to use and tailor to specific scenarios/requirements meant we could offer other areas of the business resolutions to their issues outside of what we originally set out to do

Cons

There is nothing we asked mpro5 for that they didnt offer and if they didnt, they were quick to either offer an alterntive easy of doing it or look to understand how to implement it

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JT

Jason T.

Legal Operations

Retail

### "Moving the business forward"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2022

The Customer service from the team at mpro5 is far & away some of the best I've experienced from a 3rd party provider.

Pros

Adaptable to the needs of the business. As we move forward with new ideas & strategies, making changes with mpro5 helps keep costs down & we can be both pro-active as well as re-active to changing domestic & global situations.

Cons

It can look very complex at first glance for new users, as there are many features & functions available that we don't use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FL

Faith L.

Service Facilities Administrator - Cleaning

Retail

### "Mpro5 - Software that will become integral for your business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2022

Since moving over to Mpro5 software, our processes and data have improved substantially. We have been able to build more functions into the app for use in stores, by both colleagues and contractors. It has enabled us to simplify and improve processes that were already in place and will potentially enable us to implement similar improvements to the wider business.

Pros

I particularly like the way the software can be built for each specific requirement. We are now using it to support cleaning operations in various ways. It is very user friendly and can be amended as and when required, along with changes within the business.

Cons

The software can be very technical to set up, which may be overwhelming for some. With the right support and knowledge however, you can quickly overcome any initial doubts.

Reasons for choosing mpro5

I wasn't directly involved in the switch

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/151348/mpro5/reviews/)

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