# Abtrac Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Abtrac the right Project Management solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151407/Abtrac/reviews --- Abtrac 4.4 (14) [View alternatives](https://www.capterra.com/p/151407/Abtrac/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Abtrac Ease of use 4.4 Customer Service 5.0 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Manager Information Technology and Services Used the software for: 1-2 years ### "Excellent Time Management Tool" May 10, 2018 4.0 Pros Abtrac is your all-in-one solution that talks seamlessly with most accounting software. We use Abtrac for quoting, timesheet entries complete with flexible invoicing software and an extensive range of management reports.Saves time when preparing invoices, and includes disbursements automatically. Ultra user friendly - very quick to set up new solutions and on-board new users - any one can use it. Cons Sometimes takes several reloads for application to become available. Downtime for maintenance. Have to log back in after maintenance Review Source FS Fiona S. Administrative Manager Architecture & Planning Used the software for: 6-12 months ### "Great Project Management platform." March 18, 2025 5.0 We lasted half a day with WorkflowMax2 - and quickly had to find a new Project Management platform. The data transfer and transition was super smooth, and the customer service is great. Pros User friendly, and the software is intuitive. the staff found the transition easy. Cons Takes a bit longer to set up a new Client and or job due to lots of fields. The fields themselves could do with an embedded written explanation. The view in Google maps is never totally precise - could be a coordinate issue? Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) WorkflowMax2 by Blue Rock didn't perform as advertised from day one of roll out Review Source MH Marion H. Office Manager Architecture & Planning Used the software for: 2+ years ### "It has transformed the way we record time and expenses, and prepare invoices ." December 6, 2017 3.0 Saves time when preparing invoices, and includes disbursements automatically. Pros Able to generate invoices from timesheet comments Easy to use client data base Keeps a record of employees' time: leave, admin, seminar, etc. Easy program for new employees to use Costs/disbursements are automatically added to invoices Employee time can be added or subtracted when preparing invoices, and holds unbilled time Cons The system "saves" too often -e.g. when entering timesheet entries, disbursements The desk top version had a report that is not available in cloud version: Fees Earned by Employee and JOB and Invoice. Adding addresses is confusing - e.g. if you use the post code line, it does not come up in the address Review Source OM Olivia M. HR Manager Architecture & Planning Used the software for: 2+ years ### "Abtrac Review" January 30, 2026 5.0 Abtrac is a great tool for our Architecture practice capturing time and cost for project reporting and invoicing. Pros Abtrac is very easy to use. It captures time and costs in one place to track project performance as well as invoicing from the one system. Cons There are no cons. Any time we have a question or would like a custom report done then Abtrac have resolved very quickly. Review Source Response from Abtrac February 10, 2026 Thank you Olivia, for taking the time to share your experience. We’re delighted to hear that Abtrac is helping your architecture practice capture time and costs efficiently, while also supporting project reporting and invoicing from a single system. It’s especially great to know that our team has been able to assist quickly with questions and custom reporting - responsive support is something we care deeply about. We appreciate your kind feedback and look forward to continuing to support your projects as your practice grows. CM Cindy M. Office Manager Used the software for: 2+ years ### "It is a simple and intuitive product that enables us to track time on projects and keep to budget." December 6, 2017 5.0 Pros We have employees with a range of computer skills, it's important that we had software that was easy to use and Abtrac comes to the party with professional setup, training and support. Abtrac's time tracking software allows us to manage projects, track employee hours and monitor expenses easily you don't need an extensive education to use this software it is easy to use with the added benefit of being web-based. You can generate standard reports or filter reports to your required specifications for time spent on projects, tasks, budgets, hours, expenses and invoice virtually putting together whatever you require from the reporting functions. I have no hesitation in recommending this software, we have been using Abtrac for over 15 years and moved to the web based system over a year ago and although Abtrac was completely re-written for the web based system our staff have had no problems re-learning their way around. Cons To be honest there really isn't much that I don't like about Abtrac and I struggle to think of any cons. The only thing I can come up with would be that being web based you rely on the speed of the internet for opening new tabs or when entering details at data entry speed it can sometimes be a hindrance but for the every day user I'm not sure this would not affect them and the functionality certainly out weighs this. Review Source AG Ann G. Office Administrator Civil Engineering Used the software for: 2+ years ### "Really enjoy using ABTRAC, have done so for a number of years now so it's very familiar to me" December 3, 2017 5.0 Having a reliable package and knowing if you have a problem the help desk is always there and only too happy to help out with anything or find a solution Pros Getting to everything, enjoying the Cloud version now I'm used to it. It all flows really well and enjoying not having to jump in and out of functions, opening a new browser is really good. Cons Sometimes a bit of a pause when the internet isn't going well. Having to log in when you've been doing something else is a bit of a pain at times. Review Source Response from Abtrac April 27, 2018 Hi Ann, Thanks for your review. We have now implemented the quick login screen so that you don't lose any work if you have been logged out of the system. I wish we could but unfortunately we can't do anything about the internet speed in your offices. Please contact us if you have anything else. Thanks Will CG Caroline G. Practice Manager Architecture & Planning Used the software for: 2+ years ### "Very flexible software system with great customer support and loads of reporting options." February 14, 2018 4.0 Accurate project costing against budget. Pros Captures all data relating to a project in one place; flexible invoicing by time engaged or % complete on a customised invoice; good tracking and reporting on budgets and sub-consultant costs. Cons It does save a bit too often on time sheet entry, and can run a bit slow over the internet sometimes when querying the database. Review Source Response from Abtrac April 27, 2018 Hi Caroline, thanks for your review As I mentioned on the phone there is the setting at the bottom of all the different time-sheet pages that allows you to select the frequency of saving with a simple tick box. I hope this helps and feel free to call if you want. Regards Will CB Claire B. Finance Manager Used the software for: 2+ years ### "We're a team of 7 administrators, & a staff of 50, i've been using Abtrac for 11+ years" December 6, 2017 3.0 Pros The software support is great, to have the answer on a quick phone call or team viewer is so handy. Recently we've upgraded to the cloud version, many more areas we can customise to suit our needs. Frequent upgrades, and easy to add to suggestions for amendments/improvements. Cons The speed can be slow, this is also what i hear other staff complain about also. Perhaps it is the internet speed again, but sometimes it takes a while or doesn't pick up entries (when entering a date or job number etc), it means slowing down, or clicking on the dropdown box Review Source RB Ruby B. Finance Manager Architecture & Planning Used the software for: 2+ years ### "Great customer support, just a phone call away" December 4, 2017 5.0 it stopped me double entering invoices, and manually typing them out from MYOB Pros I use it mostly to track time, and love it how invoices capture the time spent and are generated with a push of a button Cons reports exported to excel, have too many lines and colums that complicate using excel... it looks good (if printed) but not practical. Review Source Response from Abtrac April 27, 2018 Hi Ruby, Thank you for your review. With the current report export functionality, it is exporting with a 'what you see is what you get' basis but we are currently working on adding additional exporting in an un-formatted csv output. As you may have notices there are a few that have this already. Thanks Will SM Sarah M. Finance Manager Civil Engineering Used the software for: Less than 6 months ### "Vision Surveys is extremely happy with the program and it's implementation. " December 4, 2017 5.0 Real time cost of projects, collection of WIP, ability to write on and off against projects, invoicing and reporting functions are fantastic. Real time support from the software developers who are always listening and improving their product. Pros The cost of implemantation, training and monthly user subscriptions is very reasonable and software support are fantastic. Capturing timesheet hours and expenditure costing direct to the projects is great. The reports are extensive and the support staff assist with any changes of tweaks required to get the information we want to see. We invoice direct from the program and import the invoices to our accounting software. Our company captures information based on many variables and the support staff have helped us to manipulate the system to allow us to set up, capture and report on these variables. Cons We currently use Reckon Professional for our accounting and there is no automatic push function from Abtrac at the moment, so we have various import/export functions to assist with the transfer of information. However, Abtrac does have the automatic push function with Myob Accounts and we intend to move over from Reckon in the next couple of months which will remove the need of import/export function. Review Source DW Deborah W. Office Manager Architecture & Planning Used the software for: 2+ years ### "I couldn't recommend Abtrac highly enough. Invaluable timekeeping software. Excellent service." November 29, 2017 5.0 Reporting / time keeping / project staff & team planning and programming / profitability analysis / resource management / WIP analysis / unbilled time capturing / improved profitability. Biggest benefit - control! Pros Ease of use. Capturing every billable minute. Allowing us to gauge profitability of both projects and people enables programming, and resource allocation. We are only just beginning to realize the potential of this invaluable tool. Wonderful Abtrac staff to work with. The technical staff are excellent - professional, knowledgeable, patient, efficient and extremely helpful. Review Source AH Alannah H. Finance Manager Used the software for: 2+ years ### "A system you can rely on and is kept up to date in a changing world of technology. " December 4, 2017 4.0 Pros I like the aspect that you can record your time and it is collated in an easy formulated reporting functions, is available on the cloud and the customer support staff are always willing to help and fix any problems that may occur. Customisation of the software is available too. Cons The function in the timesheets field where it will revert back to the current days timesheet after exiting from a timesheet a month ago and you want to stay in that selected time frame. Just a very minor irritation. Review Source HB Helen B. Office Administrator Used the software for: 2+ years ### "The new version is great to work with and the Abtrac team are ALWAYS helpful!" February 14, 2018 4.0 Pros It has many features, some Im still discovering, accommodates all aspects of our business requirements, and is fully supported by the Abtrac team. Cons The software is great, it is only ever let down by the supporting browsers from time to time, which can be frustrating when it causes delays in getting work done. Review Source NM Nancy M. Office Manager Architecture & Planning Used the software for: Less than 6 months ### "Learning to use Abtrac has been a pleasure. " November 29, 2017 5.0 Easy to use, friendly helpful support staff, delivers exactly what we needed. Pros It is very user friendly and logical to use. The support staff are easy to contact and incredibly knowledgeable and helpful. They do not speak geek. Review Source Similar Products Featured