# SwiftERM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SwiftERM Software - reviews, pricing plans, popular comparisons to other eCommerce products and more. Source: https://www.capterra.com/p/151408/SwiftERM --- # SwiftERM Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SwiftERM ## What is SwiftERM? SwiftERM is AI hyper-personalisation software, for ecommerce email marketing success. It uses the data captured on your site, each consumer’s purchase history, products they look at, for how long, how often etc, to calculate what they are most likely to buy next. It then populates an email stylesheet with the products most relevant to that person at that moment in time, and emails it to them, when they are most likely to respond. You no longer have to wait for them to visit your site. This is machine learning technology, perpetually refining the selections for ever greater accuracy. It is a wholly autonomous solution – zero human involvement whatsoever. Each selection reflects that person as an individual, aware of their ever-changing needs. It uses AI to deliver one of the highest ROI’s in ecommerce marketing. It has been widely acclaimed globally. SwiftERM offers you immediate use of this AI hyper-personalisation technology, simply register and download to install the plugin. ## What is SwiftERM used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)[All-in-One Marketing Platform](https://www.capterra.com/all-in-one-marketing-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $134 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SwiftERM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.swifterm.com&name=SwiftERM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SwiftERM 4.8 (10) VS. [4.5 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting Price $134 Flat Rate, Per Month Starting Price $39 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (10) Ease Of Use 4.4 (1,094) Value For Money 5.0 (9) Value For Money 4.0 (850) Customer Service 5.0 (10) Customer Service 4.3 (880) ## SwiftERM alternatives Highest Rated [4.6 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (6,230)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (13,570)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (3,445)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Email Marketing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Engagement Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Activity Tracking Track and document all activities across devices, networks, and other systems Click Tracking Track the amount of clicks on individual products to measure campaign results Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Drip Campaigns Send automated marketing emails based on user actions over a predetermined period SwiftERM 11 features Track and document all activities across devices, networks, and other systems Track the amount of clicks on individual products to measure campaign results Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Send automated marketing emails based on user actions over a predetermined period Create and send email blasts/campaigns Tracks metrics that provide insight into how a user interacts with any interface or product Automate workflows and trigger campaigns based on customer actions Adjust communications based on previous interactions or personal preferences Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Sample files or documents that could be customized as needed or used as is Get Advice We can help you find the software with the features you need. Features 4.3 (9) 4.3 Based on 9 reviews ## Pricing Value for money 5.0 (9) Free Trial Basic $134.00 Flat Rate,Per Month Value for money 5.0 (9) 5.0 Based on 9 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ OpenCart](https://www.capterra.com/p/143516/OpenCart/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (10) 5.0 Based on 10 reviews ## User reviews Overall rating 4.8 Based on 10 reviews Filter by rating 5(8) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MA Mark A. Director Wholesale ### "SwiftERM - fantastic marketing tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2023 A fantastic platform that is fully managed by SwiftERM - we don't need to use any other resources to maintain the extension. Pros I’m always dubious with marketing companies as in my experience they always over promise and under deliver.

\[sensitive content hidden\] approached our business and after careful consideration and many telephone conversations we decided to give SwiftERM a chance and we’ve not looked back since! 

The results speak for themselves, over the past 12 months SwiftERM have attributed 10.82% to our total order volume with a click thru rate of 3.02%.For me, the small monthly charge is a complete bargain and I would recommend SwiftERM to anyone who owns an eCommerce platform.The business is going from strength to strength and SwiftERM will be a part of our continuous growth moving forwards. Cons There are no cons to report on, everything is running in the background perfectly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Craig H. Founder and CEO Marketing and Advertising ### "SwiftERM increases the online sales dramatically" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2022 Pros SwiftERM has an exceptional features that increases the online sales with high return rates. Cons SwiftERM pricing plan needs improvements especially for annual subscriptions. Switched from [Taguchi](https://www.capterra.com/p/227793/Taguchi/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TT Tony T. Managing Director Retail ### "Brilliant predictive analytics for my Email Marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2020 It came as an unknown piece of software recommended by our developers and just took off, it is probably the best thing I have ever used. Pros SwiftERM is 100% automatic, I installed it and never need to touch it. It watches what my consumers buy and click on and is able to calculate from this what they are most likely to buy next. It then takes these products puts them in an email and sends it. It is also the only software in the world authorised to send Trustpilot product reviews in outbound emails, which they include for free. It is next to nothing to run with a massive ROI . Cons It's not available on SMS yet sadly, and there are several platforms we can't move to, if we wished, as they haven't built it for them yet. Alternatives considered [Emarsys](https://www.capterra.com/p/250553/Emarsys/) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reasons for choosing SwiftERM No, they all requires some manual imput, so that only left SwiftERM, luckily for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Peter R. Finance and IT Administrator ### "SwiftERM fits our needs perfectly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2017 Enticing e-commerce visitors to buy or make another purchase. increase sales. Pros A part of our ongoing marketing strategy is to target customers who visit our ecommerce site and try to entice return and repeat orders. We looked at other email marketing solutions but found that the effort to install, grasp the system, plan and administer was too costly. SwiftERM fits our needs perfectly. Once set the system automatically pushes customer tailored emails - the next email never the same. Simple and easily install - thereafter completely automatic to run. We are now enjoying increased conversion rates and turnover. The question is, why did we not implement this sooner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT ANTHONY T. DIRECTOR Retail ### "SINCE USING THE ERM SYSTEM I HAVE NOTICED A DEFINITE INCREASE IN ONLINE ORDERS BY AROUND 14%. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2017 SINCE USING THE ERM SYSTEM I HAVE NOTICED A DEFINITE INCREASE IN ONLINE ORDERS BY AROUND 14%. I CAN RECOMMEND THIS SYSTEM TO ANYBODY Pros THIS SYSTEM IS FULLY AUTOMATIC IT DOES IT ALL FOR YOU. IT SAVES ME LOADS OF TIME THAT I CAN SPEND ON OTHER ASPECTS OF SELLING Cons I HAVE BEEN USING THIS SYSTEM FOR JUST OVER 2 YEARS AND CANNOT FIND ANY PART OF IT THAT I AM NOT HAPPY ABOUT Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC john c. Operations Director Food & Beverages ### "The future of email marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 27, 2017 This SaaS came highly recommended from a supplier, and I can't believe how many missed opportunities I had poor to installing it. My future is with SwiftERM. I'm now capturing a high proportion of my abandons, and the accuracy of product selection in the body content astounds me. Pros Love the automation, amazing value for money, no other email solution we have tried comes close to the results this delivers. Cons Only targets existing customers, can't promote anything we don't already stock. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Charles M. Director Tobacco ### "Unbelievably good automatic email software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2017 It was suggested I try this software, and it has to be the best thing I have found in 20 years! Does all the work for you, outperforms all the email software I've ever tried, and costs a fraction of the price. This is a win win solution! Pros Totally automated solution, means I have to do nothing! Cons Only serves existing customers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2017 Great working with you. TS Tracy S. ### "Extremely Helpfull" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 22, 2016 The staff is extremely helpful and has good ideas to help with your website. Very easy to talk too, definitely recommend to other businesses. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. II Iain I. MD ### "This works much better than "generic" email marketing products - An immediately better response." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 15, 2016 A great way to match products with customers - We have tried many email marketing platforms and service and now find that Swift allows us to keep our customers regularly up to date with our products and services almost automatically Pros Does the work for you Cons A bit restrictive with regards changing content - nevertheless over all has more impact than other types of email marketing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BG Ben G. Marketing Manager ### "Overall good, early teething problems" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 3, 2016 The service/product is pretty unique and does a relatively good job of driving revenue. The support you get from the SwiftERM team both pre- and post-launch is excellent. I can't fault it. We had a few early teething problems, but they were quickly resolved and overall we are happy with SwiftERM. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/151408/SwiftERM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)