Who Uses This Software?

Web hosting


Average Ratings

27 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month/user
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Cloudways
  • www.cloudways.com/en/
  • Founded 2011
  • Malta

About Cloudways

Provides managed hosting platform for deploying popular PHP based applications on infrastructure hosting in just a few clicks.


Cloudways Features

  • Access Control
  • Billing & Provisioning
  • Capacity Analytics
  • Cost Management
  • Demand Monitoring
  • Multi-Cloud Management
  • Performance Analytics
  • SLA Management
  • Supply Monitoring
  • Workflow Approval

Cloudways Reviews Recently Reviewed!


Cloudways changed the game!

Jun 25, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cloudways easy to use interface has been a breath of fresh air over cPanel. Their staging site feature is very handy (especially with E-Commerce sites), and you get great deals on CDN's, email hosting, and referral bonuses. There's lots of pro's to discuss, like in-built server security and caching features that you don't have to manage via command line. You do however, get lots of settings to tweak should you need!

Cons: I only have one issue with Cloudways, and that's hit or miss support. Often support agents are very helpful and get to the bottom of your issue, but there are times when it feels like it's the rep's first day on the job. That said, this issue has been happening less and less over time, and I suspect Cloudways got the memo to improve their agent training. Haven't had any reps be rude, knock on wood!

Overall: When Cloudways burst on the hosting scene, they were blazing a trail for low-cost, high performance VPS in a very easy to use package. The industry is catching up, and Cloudways has some solid competitors now. That said, my company has been with Cloudways for 2 years and we're not likely to switch hosting providers anytime soon. They keep releasing new features like staging sites, great deals on CDN and Email via RackSpace. The overall experience is worth sticking around!

Capterra loader

Outstanding Service

Aug 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I've been using CloudWays for a long time now, basically since they started and never had any issues so far. They always have good deals for new users, and prices have always been really good for the service they provide. You can pay as you go, which means that you only pay for what you use. They definitely make the life of a developer way easier, making it easy for anyone (even if you don't have experience) to install any CMS and/or PHP based system. Ohhh and let's not forget.. their customer service is a 10/10.

Cons: So far I have not found anything bad about CloudWays, specially now that they just updated their website making it faster and even easier to use. If you're used to do everything through cPanel, get ready to learn how to manage your servers/websites differently (It will only take few minutes if you consider yourself a fast learner).

Overall: I would definitely recommend CloudWays to anyone that's looking for a place where to host their websites. It's way better and easier to use than any other server/cloud/hosting company.

Capterra loader

Great up and coming hosting provider for DigitalOcean and more

Aug 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: - Support staff (live chat and email) are quick, extremely helpful, and actually quite knowledgeable

- The admin panel makes it easy to move/stage/clone apps, and scale your servers on the fly

- A number of one-click installs available (WordPress, Laravel, etc.)

- Great pricing (small margins above base DigitalOcean pricing)

Cons: No reseller/agency options available. Creating external access accounts is a bit limited (can't allow a guest user to only access a single app DB, etc.)

Overall: Whenever I have an issue, one of the Cloudways engineers is ready to help me out pretty quickly. Creating and cloning staging apps for our clients apps is super easy with GitHub integration and pull/push/merge options.

Capterra loader

Great alternative to shared hosting if you know a little

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cloudways was so easy to set up. I was able to get a server on Digital Ocean setup in a matter of minutes, and then 6 websites (as applications) setup and live in no time.

What I like the most

- Customer service is awesome. They help me solve a problem that I caused, and corrected it for me.

- You can spin up a new server or application very quickly

- Adding email and CDN is cost effective and easy to do

- Ability to scale my server based on my needs

- No month-to-month contracts

- Interface is clean and easy to navigate and 100% better than cPanel

What I'm experimenting with

- They offer staging environments but they are still in beta. I'll be playing around with them a little more in the future to better understand how I can use them in my workflow. They do offer the ability to clone staging environments to a live server with a click of a button so that looks promising.

Cons: Their online documentation isn't as detailed as it needs to be. I found myself Googling a few things to get my applications and domain setup correctly. Many times I found the answers I needed on another blog post or by piecing together info from several differnt sources. I hope they are able to update their docs in the future and can provide a more detailed guide for domain provisioning.

Overall: I've been using Cloudways for a little while but I'm really really liking it. I came from a shared hosting plan and cPanel and couldn't be happier. I feel like I can finally grow my web businesses without all the constraints that normally come with shared hosting and dealing with typical hosting companies.

Capterra loader

My secret weapon - there is simply nothing better at the moment

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I have paid hundreds and thousand of dollars for servers for my websites that don't come near the speed and quality I get with coulways.

And the price is something to consider heavily.

You can select a very cheap server and have your "applications" up and running in literaly less than 5 minutes.

You can transfers your wordpress websites (or blogs) in a matter of minutes with a free plugin that they provide.

Their support is way over than awesome. I have asked so many questions, I have requested so many things and all I get from them is a very nice reply and a a fast response.

your websites will be FASTER!!!!

Overall: Cloudways is the best, simply the best at the best price.

Accesible cloud hosting with reliable support

Mar 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: - Very affordable

- 24/7 support

- Free trial

- Easy migration

- Integrated staging

Cons: I've had zero problems or extra desires from Cloudways as of yet.

Overall: I was in two minds when it came to trialling cloudways; there were some bad reviews floating around but all with an older date to them. I'm glad I made use of the trial as I've had nothing but good touchpoints with them, and I've had everything I need out of spinning up an affordable server with solid performance.

Capterra loader

Of two minds...

Apr 12, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I know a lot of agency businesses like using Cloudways, the pricing is good for using services like Digital Ocean, but see my cons.

Their interface is not your normal cPanel type interface but it's not bad and offers some nice user-friendly access to server features.

Cons: I'm relatively savvy with working with web hosts and setting up sites, servers, etc. But for some reason, I found using Cloudways to be somewhat frustrating in their setup.

The other annoying thing is the way they handle additional MySQL databases for a site (e.g. if you have multiple apps installed that require a MySQL database).

Also, tech support can vary - for the most part, they've been pretty good, but I have encountered 1 or 2 lousy tech support agents. The last one I encountered was very dismissive, somewhat condescending, didn't read or pay attention at all and ended up not being helpful at all.

Overall: Overall, I have a bit of a love/hate relationship with Cloudways. At times it's good and at times it's absolutely frustrating in the way they're setup.

I tend to prefer a Digital Ocean + Server Pilot combination.

I love it.

May 02, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: I switched from an AIG owned shared server to this, the pricing is not far off from what I was paying and the benefits of using Cloudways are insane. It's so fast, easy to use, and affordable.

Cons: They really need to implement a few things, first, if you have the option to add team members, fix the bug that doesnt allow you to add an existing member of cloudways. I don't want 100 different logins for all my clients. Give me an easy to use dashboard for all of them. Second, add a whitelabel option so I can resell this to clients. Third, make the SMTP setup better, or add an email server to the servers that you sell. 4, customer support is decent at best, compared to Flywheel it is truly lacking.

One of the most easiest Manage Cloud Hosting providers

Apr 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The Easiest Configuration Setup:

It was a difficult to setup and maintain cloud servers but Cloudways made things very easy for their users that means you don't need to be expert to configured or maintain your virtual serves.

I have been doing R&D on different Managed cloud hosting services and I have not found any similarity in term of ease, which Cloudways is giving to their users.

24/7 Support Available:

Customer support has been a core part of Cloudways pitch since they were founded.

Their CS staff is well train; and they have the solution right away of any technical difficulties.

They are available on Chat & Tickets. You may reach them via Chat for immediate solution.

Best Features:

Free Trail

You can install unlimited applications

They provide auto back up for websites.

User-friendly panel.

Cons: There really hasn't been any major issues.

They can get more business, if training material provided for the layman users.

Best Hosting Provider on the Planet!

May 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I migrated to Cloudways from another leader in the industry. Cloudways pricing structure is absolutely wonderful. The ability to add cores or space is extremely helpful as well. Love love cloudways!

Cons: The lack of a cpanel took some getting used to as well as not having control over my email accounts.

Overall: I migrated 2 sites over to cloudways. One was 16g! No issues, sites came right up using https.

Capterra loader

Awesome

Jun 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best part is being up and running in minutes without having to do anything. Well, almost anything. The nice thing also is having a choice between hosting like Digital Ocean or AWS, Azure, etc.

Cons: Like all awesome, modern things, when it hits a snag it is really frustrating. The interface is complicated, but it is functional.

Good Cloud Web Hosting

Mar 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Performance is excellent - pages load much faster than on my previous VPS host. Support is good, both through knowledgebase and online chat. Access to resources is pretty good, via SFTP and SSH and MySQL Workbench

Cons: Don't have as much control over resources as you do with a VPS. No phpMyAdmin, though they claim you can install it yourself but the instructions are incomplete regarding creating users. I used MyQL Workbench but that is a Mac application so is not a solution for everyone. Had problems creating email accounts for domains that did not have content, violates their anti-spam rules

Love the ease of use and functionality of Cloudways!

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very fast, great support, easy to use and set up - we've deployed fully functional apps and websites in MINUTES!

Cons: The lower packages are basically shared hosting but it's not Cloudways, it is the other providers such as Digital Ocean, Vultr etc.

Capterra loader

Amazing hosting for agencies

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Very easy to setup granular permissions

- Very fast servers to choose from (AM3, Vultr, Etc)

- Free staging environment

Cons: - It takes the intervention of a support member to add the email add-on...

Cloudways is the Ultimate Hosting Provider

May 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Features, admin panel layout and ample resources

Cons: Can't think of any cons about this hosting provider

Overall: Great platform for when you need a VPS but don't have the time to configure and maintain your own server. The support team is really efficient and always go above beyond to ensure everything runs smoothly. I recommend this platform to everyone who is serious about their online business

Cloudways thought of everything

May 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Incredibly easy to set up (just a few clicks), comprehensiveness of services offered at a most affordable price, very well documented, reliable hosting, and so user-friendly. I migrated over from needlessly complex Google Cloud platform where I previously lost three of my web applications due to configuration issues, that wasted my time without any solution. Never going back.

Cons: So far, I do not have anything on my dislike list for this company.

Capterra loader

Makes managing a VPS a breeze

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes managing a cheap VPS from the likes of Digital Ocean super easy

Very simple and easy to understand GUI

Pricing includes cost of Cloudways and VPS hosting

Offsite backup and restores of your VPS

Easy to create copies and staging sites

Performance is much better than cheap shared hosting

Cons: Support can be a little slow to respond, but always give good answers

Overall: Ditch your shared hosting and setup a fast VPS on the cheap with very limited technical knowledge

Cloudways for the experienced developer

May 20, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: -Ease of Entry

-One click app install

-Cost is beneficial for the small projects I launch

Cons: -Email isn't included (not really a con but if that was important to you)

Overall: Cloudways has been fantastic. Once I was setup I got an email from someone requesting feedback on my experience. I replied and received an immediate response along with what is in the plans to meet my needs as far as server expansion and balancing as apps grow.

One stop shop

Jul 07, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Just how easy everything is. I do not come from a developing background but even I got my head around everything pretty quickly. The support team are top notch.

Cons: That I didn't find this software sooner.

Overall: I would say I'm still pretty green in the world of Cloudways, and developing in general. But their documentation is great and super easy to follow.

New to Cloudways and am enjoying it

Mar 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to set up new servers, helpful support staff, and transparent pricing.

Cons: There is a learning curve using cloud services, but that's to be expected.

Overall: Fast, efficient, helpful, and affordable.

fair price and quality service

Jul 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Cloudways provide a great service, with very powerful features with a fair price!

Cons: I missed a free email service to use with cloudways.

So glad I switched!

Apr 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love this company. I left GoDaddy behind and haven't looked back.

Cons: I haven't had one problem yet. Hard to find any cons.

Good choice

Mar 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Fast, security, customer service, easy to use

Cons: I am very satisfied with the service and the software

Overall: I m 100% satisfied

Easy

Jun 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Simple, easy and fast. Great interface and reliable hardware

Cons: Nothing so far. Everything is working perfectly

Cloudways for hosting websites

Jan 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: Cloudways is fantastic, very easy to use and deploy the new app. If you ever need help, it is literally one click away. Great customer service. I use colorways for my website and my client's website.

Super easy for use

Jul 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is very user experience oriented, fast, reliable and easy to use. I do not think about payment.

Cons: Did not found anything not to like until now.

Overall: I am hosting my data and my website on Cloudways. We will see in the future will they improve their service.

Do not try

Nov 05, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

Pros: Do not try their services very bad service and technical support is very bad does not have experience of migrating sites have spoiled my site for two days and fixed by another developer

Cons: not good their developer, not experience bad services

Overall: very Bad