# Page 3 | Cloudways Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Cloudways the right Server Management solution for you? Explore 93 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151414/Cloudways/reviews --- Cloudways 4.2 (93) [View alternatives](https://www.capterra.com/p/151414/Cloudways/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Cloudways ## Showing most helpful reviews Showing 51-75 of 93 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bruce M. CEO, Founder Marketing and Advertising Used the software for: 2+ years ### "Cloudways Affiliate Program is a SCAM!" June 11, 2021 2.0 The Cloudways affiliate program has extremely high payout thresholds which is discouraging for most affiliates. The fact that they don't pay out makes things even worse. Pros The ease of us of the affiliate program and the single sign on from the console to the affiliate area is user friendly Cons Cloudways doesn't actually pay affiliate commission. They just scam you into bringing your clients on board and take your referrals without rewarding. The software tracks fine. I believe it's actually Post Affiliate Pro that Cloudways is using to manage the affiliate program. Reason for choosing Cloudways Cloudways Affiliate program offered a hybrid affiliate model Review Source ASB Aldrin Sean B. Manager Fund-Raising Used the software for: 2+ years ### "Best of Cloudways" February 25, 2023 5.0 Cloudways is the best overseen cloud facilitating administration that offers me the tranquil facilitating experience so I could zero in on my sites' development. Pros Cloudways gives a quality control board to a cloud server, premium proactive help, and a quick, streamlined WordPress stage at a sensible cost. Cons I'm totally happy with the cloud server administration with adaptable and versatile highlights. Review Source VR Verified Reviewer Assistant Facility Manager Internet Used the software for: 6-12 months ### "I love it." May 2, 2018 5.0 Pros I switched from an AIG owned shared server to this, the pricing is not far off from what I was paying and the benefits of using Cloudways are insane. It's so fast, easy to use, and affordable. Cons They really need to implement a few things, first, if you have the option to add team members, fix the bug that doesnt allow you to add an existing member of cloudways. I don't want 100 different logins for all my clients. Give me an easy to use dashboard for all of them. Second, add a whitelabel option so I can resell this to clients. Third, make the SMTP setup better, or add an email server to the servers that you sell. 4, customer support is decent at best, compared to Flywheel it is truly lacking. Review Source Syed Tauqeer Haider R. Software Data Analyst Computer Software Used the software for: 2+ years ### "Best Hosting site" February 1, 2021 5.0 it is mixed experience with Cloudways only if they maintain their support system it become very good for local man like me. Pros the best host server providing i use since last few years. it it very helpful up-front server setup, integrated robust security and caching tools which make it very user friendly application. its give website migration plugin free which helps to migrate without any technical knowledge. Cons only thing which i found bad or least is support system of Cloudways is not very good it take much more time like others. Review Source VR Verified Reviewer COO Internet Used the software for: 6-12 months ### "Wordpress hosting made easy" November 26, 2019 5.0 I can provision a website in a blink of an eye, without messing with db configuration, complex https setup. A huge time saver and a pretty solid hosting service. Pros I love the overall simplicity of the platform. You could be up and running in 5 minutes straight. What it took about an hour (setup the server space, upload files via ftp, setup HTTPS certificates...) with Cloudways can be accomplished in a matter of minutes! Cons I spotted some slow performance from time to time, nothing awful but sometimes annoying. I'm on the lower paid plan anyway... Review Source Nitsan S. Boss Marketing and Advertising Used the software for: 6-12 months ### "The best cloud hosting for wordpress/woocommerce" April 22, 2021 5.0 Pros The support team is just great! they're proactive, hands-on, solving almost everything in both application&server level. Server&Application management is super easy, tons of documentation! Cons nothing really, after trying at least 10 alternatives, cloudways is the hosting for me and my team Alternatives considered [SiteGround](https://www.capterra.com/p/228543/SiteGround/)[Amazon EC2](https://www.capterra.com/p/219781/EC2/)[Kamatera](https://www.capterra.com/p/177921/Kamatera/)[Linode](https://www.capterra.com/p/210618/Linode/)[DigitalOcean](https://www.capterra.com/p/205055/DigitalOcean/) Review Source MV Marcel V. IT Online Media Used the software for: 1-2 years ### "Best managed hosting" August 3, 2020 5.0 Great Pros Absolutely the best service. Incrediable fast help on the chat. Great and reliable hosting. Yes, they charge a bit extra on top of the service providers but it's well worth it Cons None really none none none noneNone really none none none noneNone really none none none none Reason for choosing Cloudways I have tried like 10 hosting providers. DigitalOcean is absolutely great but requires technical knowledge and you need to maintain it yourself. Cloudways is on top of DO (or other reliable cloud providers) and takes away all the manual work whilst maintaining incredibly reliable hosting. Best hosting experience ever for me! Review Source NW Nick W. Founder Entertainment Used the software for: 1-2 years ### "Good intentions, horrible customer service congruency" May 4, 2022 3.0 While I was hopeful moving to Cloudways would provide an easier workflow for server management many tasks with Cloudways unnecessarily eat up a tremendous amount of time when dealing with their support team. The support staff is incredibly inconsistent, and where one tech will direct you to completing 1-2 hours of work to complete your task, the next person will say that was wrong and start you somewhere else. This cycle tends to continue. This has been my experience with every interaction with their support team aside from one. Pros Adding developers / team members to your server Cons Customer support and complete lack or organization among support techs Review Source VR Verified Reviewer Web Developer Computer Software Used the software for: 2+ years ### "Great VPS" June 21, 2022 5.0 Pros We primarily used cPanel and Unix servers in the past, so coming to Cloudways was a big change. However, it's very easy to deploy and manage a VPS and share access with who needs it. Cons It's not as user friendly as it could be. But then again, this isn't really something aimed at an entry level user. Review Source Christopher J. Photographer Photography Used the software for: 6-12 months ### "Best Hosting Provider on the Planet!" May 16, 2019 5.0 I migrated 2 sites over to cloudways. One was 16g! No issues, sites came right up using https. Pros I migrated to Cloudways from another leader in the industry. Cloudways pricing structure is absolutely wonderful. The ability to add cores or space is extremely helpful as well. Love love cloudways! Cons The lack of a cpanel took some getting used to as well as not having control over my email accounts. Review Source Mark R. Owner Events Services Used the software for: Less than 6 months ### "Rock solid and easy, but expensive" December 23, 2020 5.0 Very happy. Support has been very helpful and responsive. Worth the added cost. Pros It allowed us to deploy cloud hosting servers quickly and easily. It offered a variety of platforms such as Digital Ocean and Vultr. Creating applications was one click and very fast. Cons The cost. You pay a very high premium for Cloudways to be the middleware between you and the cloud platforms they offer. This ease of use comes with a high pricetag. Reason for choosing Cloudways Cloudways offered easier setup and deployment along with management aspects. Review Source Darian R. Cat Herder Design Used the software for: 6-12 months ### "Awesome" June 12, 2018 4.0 Pros The best part is being up and running in minutes without having to do anything. Well, almost anything. The nice thing also is having a choice between hosting like Digital Ocean or AWS, Azure, etc. Cons Like all awesome, modern things, when it hits a snag it is really frustrating. The interface is complicated, but it is functional. Review Source JB James B. Director Marketing and Advertising Used the software for: 2+ years ### "Accesible cloud hosting with reliable support" March 20, 2019 5.0 I was in two minds when it came to trialling cloudways; there were some bad reviews floating around but all with an older date to them. I'm glad I made use of the trial as I've had nothing but good touchpoints with them, and I've had everything I need out of spinning up an affordable server with solid performance. Pros \- Very affordable - 24/7 support - Free trial - Easy migration - Integrated staging Cons I've had zero problems or extra desires from Cloudways as of yet. Review Source VR Verified Reviewer Web Developer Information Technology and Services Used the software for: Less than 6 months ### "Cloudways for the experienced developer" May 20, 2019 5.0 Cloudways has been fantastic. Once I was setup I got an email from someone requesting feedback on my experience. I replied and received an immediate response along with what is in the plans to meet my needs as far as server expansion and balancing as apps grow. Pros \-Ease of Entry -One click app install -Cost is beneficial for the small projects I launch Cons \-Email isn't included (not really a con but if that was important to you) Reason for choosing Cloudways I chose Cloudways due to reviews from fellow developers. Review Source MA Mohammed A. Manager Business Supplies and Equipment Used the software for: 1-2 years ### "Super System Super Fast Hosting" September 10, 2019 5.0 Pros Fantastic user platform with fast hosting. Web Software to manage AWS, Linide or Google servers are simplified Cons Communication could be better. Payment option for PayPal recurring need to be introduced Switched from [Amazon RDS](https://www.capterra.com/p/192201/Amazon-RDS/) Server management simplified and saves time managing and maintaining the servers Review Source VR Verified Reviewer Founder Used the software for: 6-12 months ### "Love the ease of use and functionality of Cloudways!" March 7, 2018 5.0 Pros Very fast, great support, easy to use and set up - we've deployed fully functional apps and websites in MINUTES! Cons The lower packages are basically shared hosting but it's not Cloudways, it is the other providers such as Digital Ocean, Vultr etc. Review Source AM Alexandra M. ceo Health, Wellness and Fitness Used the software for: 1-2 years ### "Stay away from this terrible service like you would from fire; it's better to pay more than to work " November 2, 2023 1.0 After what happened, I am not satisfied with anything. Pros After what happened, I am not satisfied with anything. Cons I am compelled to share a disappointing experience with Cloudflare's service, which has resulted in a significant loss for my online presence. My website, valued over $10,000, was unceremoniously deleted due to an overlooked invoice of $25—a charge unknown to me as the notification was misdirected to my spam folder.Stay away from this terrible service like you would from fire; it's better to pay more than to work with them!!!!!!! Review Source Lewis H. Head of ICT Music Used the software for: Less than 6 months ### "Makes managing a VPS a breeze" January 8, 2019 5.0 Ditch your shared hosting and setup a fast VPS on the cheap with very limited technical knowledge Pros Makes managing a cheap VPS from the likes of Digital Ocean super easy Very simple and easy to understand GUI Pricing includes cost of Cloudways and VPS hosting Offsite backup and restores of your VPS Easy to create copies and staging sites Performance is much better than cheap shared hosting Cons Support can be a little slow to respond, but always give good answers Review Source DP Dvora P. CEO Marketing and Advertising Used the software for: 1-2 years ### "Bad vendor" July 23, 2022 1.0 Very bad company. When you will need them - they won't be there for you as a customer. On the other side, they know well to charge you double. Pros nothing that I find as good to share about Cons Their non-care about billing issues. So sad Review Source SG Sanchit G. Owner Retail Used the software for: 1-2 years ### "Good Hosting But Support Keeps Getting Worse!" May 13, 2021 3.0 It is good as long as you dont need any support. If you need support then it depends how will it be. Pros Inexpensive pricing Easy to use Option to pay monthly Cons Support keeps getting worse. Changes are made to server settings without permission. Posts are pending in the group and complaints are not answered. Review Source SO Samuel O. Director Information Technology and Services Used the software for: 1-2 years ### "Switching to Cloudways was easy and never looked back" September 6, 2022 5.0 I've saved so much time by not having to worry about the websites going down or being hacked as Cloudways covers both of these issues. Pros The switch to Cloudways from a previous hosting company was extremely simple and fast. Cons The UI can get a bit of getting used to but after some time it's actually more simple and easy to use than other software. Review Source DR Diane R. National Sales & Project Manager Marketing and Advertising Used the software for: 1-2 years ### "Value Added Website Hosting" September 23, 2020 5.0 Really good. I recommend it to all my website development clients. Pros The fact that it is an inexpensive, cloudbased hosting platform that does NOT charge for SSL Certificates was a big plus. Cons Not being able to talk with a live person regarding questions, problems, etc. A customer hotline would be a big improvement in the overall experience with the company. Reason for choosing Cloudways Cost, speed, efficiency, cloud based, ease of use. Review Source JD Josias D. Social media manager Banking Used the software for: 1-2 years ### "Cloudways" November 22, 2022 5.0 Pros This software is easy to use reliable and also affordable for me there are better hosting platforms than cloudways in terms of price it beats all records Cons The disadvantage is that it the ability to send emails by users Review Source AN Andre N. Founder Publishing Used the software for: 6-12 months ### "The best hosting company I've ever used!" April 13, 2022 5.0 Pros \- They manage the servers for me - Amazing customer service - Great pricing Cons Everything is on point, there are no cons. Review Source RB Richard B. Webmaster Internet Used the software for: Less than 6 months ### "Good Cloud Web Hosting" March 21, 2019 5.0 Pros Performance is excellent - pages load much faster than on my previous VPS host. Support is good, both through knowledgebase and online chat. Access to resources is pretty good, via SFTP and SSH and MySQL Workbench Cons Don't have as much control over resources as you do with a VPS. No phpMyAdmin, though they claim you can install it yourself but the instructions are incomplete regarding creating users. I used MyQL Workbench but that is a Mac application so is not a solution for everyone. Had problems creating email accounts for domains that did not have content, violates their anti-spam rules Review Source Similar Products Featured