Who Uses This Software?

Security Service and repairs Building maintenance HVAC Vending


Average Ratings

3 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month/user
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • 7Sprints
  • www.taskertools.com
  • Founded 2014
  • United Kingdom

About Tasker

Made for SMBs with a mobile workforce, it connects your office employees (manages the process through the web portal) with field force representative in real time (uses a personalized native app on his Android device). This setup provides an opportunity to effectively assign tasks, perform them successfully and control the process throughout. All features are totally FREE for unlimited time up to 3 users.


Tasker Features

  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management

Tasker Reviews Recently Reviewed!


In the space of the first half year, we saved over 20 000 Eur and 600 hours

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Time saving:

The distribution of work has become more efficient and faster. All information about customer orders is stored in one place, and it is possible to clearly see the work status without having to call and ask. Moreover, customers can immediately be provided with answers about the progress of work. And with access to the system, the customers themselves can monitor progress and view reports.

By filling out the forms in e-format, our mechanics save time. There is no need for any photos taken to be additionally forwarded or for documents to be delivered to the office; they are automatically stored in the system. Finally, it is no longer necessary to decipher what is written on paper forms.

Money:

Since we sell our work and services, saving time means we can earn more. Adding up the work of mechanics, workshop managers, and service assistant to the calculation, we save about 10% of working time. Additional hours for work turn into additional work, revenue and profits for the company.

In the space of first half a year, we saved over 20,000 euros, eliminated work backlogs, and minimised problematic situations by using TASKER. The savings total about 600 working hours during that time.

Cons: Some small bugs appeared and few features were missing, but bugs were solved quite quickly and features were added with custom development.

Overall: Saved 20 000 Eur and 600 hours at first half a year.

The system helps to quickly and efficiently plan and assign tasks to remote mobile service support

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Alwark is known for its prompt and professional service. Our mobile repair service is constantly expanding, and to ensure the highest standards of services, we are constantly improving our processes.

We have implemented TASKER to manage our service desk operations more effectively. The system helps to quickly and efficiently plan and assign tasks to remote mobile service support. We get real-time information about on-going and completed work, faults covered by warranty, and customer reviews across the entire country, so we can promptly and efficiently organise delivery of spare parts from our warehouses and order them from manufacturers.

All information is immediately systematised into the service database and becomes the maintenance logbook for each machine. This helps us not only to quickly identify the possible causes of failure, but also to plan preventive maintenance work and regular technical maintenance. All this saves time and money for us and for our customers.

Cons: Custom development and/or custom integrations sometimes is still needed, but was always solved professionally.

Customers are satisfied with improved quality of our service and reduced paperwork

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Saves employees time and serves more customers - we wanted to make it easier for drivers across the country to work, serving factories, supermarkets, schools and kindergartens. Now employees are using their time more efficiently - they spend it for customer service, not for the paperwork. Also by optimizing routing we can serve more customers on a daily basis.

We always trying to complete our client's task as soon as possible. Even those which was not scheduled at the beginning of the day could be now started on the fly.

We already received a lot of praise: customers are satisfied with the quality of our service and reduced paperwork. Positive changes were received from officials of the State Tax Inspectorate and the State Food and Veterinary Service who are checking drivers on the road. All of the required documentation is displayed on the employee's smartphone screen in TASKER application.

Cons: Maybe not the cheapest solution in the market and there are only Android version of application (no iOS version)