---
title: "Unit Trac Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Unit Trac Software - reviews, pricing plans, popular comparisons to other Self Storage products and more."
source_url: "https://www.capterra.com/p/151482/Unit-Trac/"
page_type: "product"
language: "en"
---

# 

 Unit Trac Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Unit Trac

## What is Unit Trac?

Unit Trac is cloud-based self storage management software with productivity boosting features that include an interactive facility map, custom website, integrated payment processing, financial reporting and more. Make it easy for customers to do business with you - eSignature lease agreement, online rentals/payments. Serve your customers quickly and professionally while managing your business from anywhere on any device. Check out the full-feature demo and try Unit Trac risk-free for 30 days.

## What is Unit Trac used for?

[Self Storage](https://www.capterra.com/self-storage-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Lease Management](https://www.capterra.com/lease-management-software/)

Overall rating

Based on 68 user reviews

Reviews sentiment

Positive

99%

Neutral

0%

Negative

1%

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Unit Trac alternatives

Highest Rated

[4.8 (703)](https://www.capterra.com/p/112769/Self-Storage-Software/reviews/)

Starting price

$90.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (54)](https://www.capterra.com/p/174252/CCStorage/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.7 (90)](https://www.capterra.com/p/150577/6Storage/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.2 (334)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/151482/Unit-Trac/alternatives/)

## FAQs about Unit Trac

Overview

### What problems does Unit Trac solve?

Unit Trac solves manual rent collection, scattered tenant records, and poor visibility into unit availability and delinquent accounts for self-storage operators. It automates payments, receipts, leases, late fees, and online rentals while centralizing site maps and customer portals. New owners, independent facility managers, and remote operators benefit most.

Answer based on 50 reviews

Overview

### Which roles and teams benefit most from Unit Trac?

Unit Trac is most used by business owners, operators, and managers who need tighter control over daily operations, unit tracking, and customer activity. Office administrators, controllers, and account managers benefit from streamlined billing, reporting, and recordkeeping, while directors and presidents use it to improve oversight, efficiency, and decision-making across the business.

Answer based on 64 reviews

Overview

### What company size and specific industries is Unit Trac built for?

Unit Trac is designed for owner-operator, family-owned, and multi-facility self-storage businesses of small to mid-sized scale. It serves the self-storage industry, including companies with employees that need cloud-based tools to manage facilities and serve customers professionally.

Features and Usability

### What are the key features of Unit Trac?

Unit Trac includes core self-storage management features like lease management, payment processing with recurring billing, customer tracking, and reporting. Differentiating features include site maps for unit availability, tenant portals for online payments, and website tools for online rentals. Reviewers also frequently mention its easy setup, simple navigation, and status tracking.

Answer based on 31 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Unit Trac starts at $0.70 per unit per month, with pricing rising as unit counts increase. It includes a 30-day free trial and charges 2.9% plus $1 per credit card transaction. Reviewers repeatedly call it affordable, inexpensive, and especially cost-effective for smaller facilities and growing operations.

Answer based on 10 reviews

Integrations

### Which third-party tools and platforms does Unit Trac integrate with?

Unit Trac connects natively to Google Maps and Stripe. These integrations cover mapping and payments, giving Unit Trac two third-party platform connections for location data and transaction processing.

Answer based on 2 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Unit Trac?

Unit Trac is generally easy to onboard, with live online sessions, webinars, videos, and documentation available for training. Front-line staff and small operators usually learn it quickly because the interface feels intuitive. Admins handling initial setup, lease configuration, or broader features may need a short learning period and occasional support.

Answer based on 13 reviews

Getting Started and Support

### What customer support options does Unit Trac offer, and how do users rate the experience?

Unit Trac offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live support, and chat. Users generally describe support as fast, friendly, and hands-on, with real people helping with setup, migration, and questions. A few note delays for some feature requests, custom reporting needs, and occasional portal-related issues.

Answer based on 31 reviews

Payment processing

### How well does Unit Trac handle payment processing?

Unit Trac makes routine billing and customer payments easy for many storage operators through saved cards, autopay, online payments, and receipt delivery. Small facility owners often like the time savings and customer portal, though some users mention limits with partial payments, refunds, payment options, and occasional billing glitches.

Answer based on 26 reviews

## Features

AI summary

Based on 423 Self Storage reviews

Capterra data shows that buyers of self storage software rank the following features as their top priorities:

-   **Electronic Payments** (**64%** of reviewers rated this feature as critical)
-   **Billing & Invoicing** (**61%**)
-   **Rental Management** (**71%**)

Unit Trac supports all three of the features reviewers consider most important: Electronic Payments, Billing & Invoicing, and Rental Management. Together, these capabilities help businesses process payments faster, manage tenant billing accurately, and oversee rentals more efficiently, allowing teams to keep daily operations organized and revenue on track.

Electronic Payments

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Rental Management

3.7 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Streamline, automate and manage the rental of properties, facilities, assets, or equipment

Recurring/Subscription Billing

4.3 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Tenant Tracking

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Handle activities like room booking, rent processing, lease agreement management, and client communication

Customer Management

4.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Store and organize information about customers and previous interactions

Accounting

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Unit Trac 106 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Checklists: An itemized to do list that can be edited as tasks are completed
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Commercial Leases: For commercial leases
- Commercial Properties: Designed to serve commercial properties
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Contract/License Management: Track, store, and access client contracts or licenses
- Customer Communications: Provides facility operators and managers effective means of virtually corresponding with customers
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Management: Store and organize information about customers and previous interactions
- Customer Portal: A website or login for customers to access information
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Financial Reporting: Generate reports to assess the financial performance of an organization
- For Residential: Specialized for organizations who focus on residential projects
- For Self Storage Facilities: Designed for self storage facilities
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Guest Tracking: Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events
- Historical Reporting: Information, data and reports that are being tracked over time
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Late Fee Calculation: Allows the calculation of fees for late rent payments
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments
- Lease Origination: Process of creating and establishing a new lease agreement between a property owner and a tenant or borrower
- Lease Templates: Create and customize lease templates and addenda to send to existing or current tenants.
- Lease Tracking: Monitor the process of lease agreements
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Management Reports: Facilitates the creation and generation of unit and overall property management and inspection reports
- Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Currency: Manage and handle various international currencies
- Multi-Location: Manage and support multiple locations
- Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room
- Online Payments: Accept and process online payment transactions
- Overdue Payments: Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties
- Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports
- Payment Reminders: Reminders sent for balance/payment due
- PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Property Database: Centralized database to track details of properties (including lease, tenant, and owner information)
- Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders
- Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants
- Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment
- Reporting & Dashboards: Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Residential Leases: For residential leases
- Residential Properties: For residential properties
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Security Gate Access Control: Manage gate access to secure facilities/properties
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more
- Site Maps: Manage site maps showing plots, availability, utilities etc.
- SMS Reminders: Reminders sent via SMS/text message
- Space Management: Manage occupancy and space utilization in facilities and buildings
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Task Management: Create, manage and track all task activities and progression
- Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Tenant Management: Managing renters, rent payments, maintenance workflows & documents.
- Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff
- Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Violation Tracking: Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners.
- Visitor Management: Allow organizations to streamline the check-in process for visitors.
- Website Management: Built-in website builder or integration with third-party site
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (68)

4.5

Based on 68 reviews

## Pricing

Value for money

4.8 (66)

Free Trial

Unit Trac

$0.70 / Unit Per Month

It includes:

-   Access From Any Device
-   Always Backed Up
-   Custom Website
-   E-Signature
-   Document Storage (10 GB)
-   Email Notifications
-   Interactive Site Map
-   Live Financials
-   Realtime Lease Management
-   Unlimited Users

Value for money

4.8 (66)

4.8

Based on 66 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

Stadia Maps](https://www.capterra.com/p/10053236/Stadia-Maps/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (66)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (66)

5.0

Based on 66 reviews

## User reviews

Overall rating

4.7

Based on 68 reviews

Filter by rating

5(52)

4(15)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

SB

Shantonia B.

Site Operator

Utilities

### "Unit Trac is a game changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2025

It was an easy process. My onboard process was smooth. I had help all the way. Whenever, I have a problem, my rep gets right back with me and helps me resolve me. When we started with Unit Trac, our units were going in the hole, now they have been caught up for the most part, reports make easy to keep up with everyone's status.

Pros

Unit Trac does every thing for you. Its all online and accessible from ANYWHERE, keeps up with your clients, reminds you to lock them out, sends reminders on your behalf , emails clients, batch invoices, sends late reminders, auto adds late fees, reminds of next steps, takes various forms of payments, allows you to send emails and attachments, see a layout of your units that are vacant, and who is in them. It really holds you accountable. Best of all the price is GREAT.

Cons

There isn't anything I do not like about Unit Trac. It has been above expectations. We went from an old school table looking software to this. It works.

Switched from

[SWAMP](https://www.capterra.com/p/119324/SWAMP/)

I felt like it was out dated and the secretary had a hard time keeping up with it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 10, 2025

We are grateful for the opportunity to support H&amp;T Lockup! You've made great progress and hopefully you are enjoying the simplicity of managing the business now.

MM

Mathieu M.

owner

Real Estate

### "5 stars! Easy and efficient! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2025

Most of all, the servicing is amazing! \[sensitive content hidden\] is fabulous to work with!!!!

Pros

Exactly what I needed! Very efficient system! It allows me to rent the units virtually and maximize my time! The system is easy to navigate for the users too!

Cons

Nothing! Unit trac does everything I need and very cost efficient!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 17, 2025

Thank you for the kind words Mathieu! We are grateful for the opportunity to support your business.

MW

michael W.

Owner Operator

Warehousing

### "Unaccommodating Software-contract terms and payments"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 7, 2024

Total waste of time if the customers experience isn't seamless.

Pros

The reporting and site map aspects are what initially attracted us but the software is very flawed.

Cons

We were shocked to realize the system's inability to allow for multiple term and payment options. She explains that there is currently not an option to offer customers visiting the website to choose and pay for any term other than a 6 month term and at the 6 month rate. As she explains it, there is no ability for a customer to be able to choose either a 6 month term or a 12 month term and pay the applicable price for each respective service term.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KZ

Kim Z.

Accounts manager

Warehousing

### "Simply the best find! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 21, 2023

Having chosen Unit Trac to be our partner in running our business has been by far the best decision we made. The experience has made the set up and ongoing running of our facility an absolute breeze.

Pros

We opened a brand new self storage facility in Australia. The set up and ease of integration could not be easier. And the online support is phenomenal!

Cons

Only have found that the website that is set up for us through Unit Trac is too basic. Would like to have extra features to add Q&A section for our new customers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TP

Tianna P.

President

Entertainment

### "Great choice "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2022

I originally paid for this for my brothers real estate business, he is still using it. Haven't heard any complain yet but well done

Pros

The application was really neat, easy for setting up client information. Trusted website when it comes to important credentials

Cons

No problem at the moment. Pleased so far

Alternatives considered

[Real Estate Cabinet](https://www.capterra.com/p/252353/Real-Estate-Cabinet/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DP

Douglas P.

Owner

Warehousing

### "Best system I've ever used"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2021

Saves a lot of time keeping track of customers

Pros

Everything was very easy to use. Would highly recommend.

Cons

Nothing is difficult to learn with this system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 24, 2021

Thanks Douglas! Unit Trac was designed to save you time and glad that you confirmed it. We appreciate your response.

MB

Michael B.

President

Warehousing

### "Storage "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 21, 2021

Good experience. \[SENSITIVE CONTENT HIDDEN\] has always been readily available to answer questions.

Pros

Has facilitated handling of customers accounts without personal contact. Billing can be done quickly and efficiently.

Cons

No significant deficiencies. Would be beneficial to have accounting capabilities in program.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 24, 2021

Thanks Mike! We appreciate your feedback and are working to continually make Unit Trac better. Glad to help!

LR

Linzie R.

Owner

Consumer Services

### "Makes my job easier and my customers happy!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2021

First time storage facility owner, I had idea what to expect but once I got into Unittrac, it made it so easy and like I said, customer service is #1.

Pros

First and foremost, my contact guru at Unittrac is \[SENSITIVE CONTENT HIDDEN\], amazing just does not describe her at all! I love that she is just a phone call away,. Being new to the business, I had lots of questions and she is ALWAYS so pleasant and patient to deal with. Love the reports page, I can pull all the info I need. The e-sign is a great asset, customer love it!

Cons

Wow. I have yet to figure that out! No complaints here.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 24, 2021

Thanks so much for the positive review Linzie! Always happy to help - anytime.

CB

Craig B.

Owner

Commercial Real Estate

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2021

Keeps my storage facility running efficiently and requires little time to learn. Support staff \[SENSITIVE CONTENT HIDDEN\] is second to none. Unreal for helping set up.

Pros

I have a large RV storage facility and use it to run the daily business operations. Easily able to find and track my customers info, payments due and renewal dates.

Cons

Unable to easily send a mass email to active customers

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 18, 2021

Your business is booming Craig and we are happy to help you as you grow. More improvements coming soon to make it easier to communicate with your customers. We are excited to share the most recent update that allows mass emailing to customers! Committed to making Unit Trac better and we appreciate your input.

DP

David P.

Facility Manager

Consumer Services

### "Smiplest, Easiest, and Cheapest Self-Storage Management Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 18, 2021

I took over my facility in September of 2018. At that time, every aspect of the business was pen and paper. Physical contracts/leases, pen and paper payment recording, no advertising, cash/check only, etc. I began searching for software to convert this ancient business practice into something modern. I came across other software platforms that were clunky and difficult to operate. Unit Trac stuck out to me primarily because of simplicity. There aren't any frilly extras or ads for their partners. However, while simple, they have loads of features and are continually working on new features. Unit Trac allowed me to implement acceptance of credit cards through Stripe including automatic payment processing. Converting from Paper to Unit Trac was time consuming, but only becuase I chose to include past payments in the software. You could input tenant information and move on. My only gripe is there is currently no way for customers to get a notification prior to their due date. A good portion of my customers are set up with automatic credit card payments, but those that don't tend to forget payments, as usual. Unit Trac has the information available to implement an automatic text/email messaging system to notify tenants of upcoming due dates. Addition of this feature would make a world of difference.

Pros

Easy to implement, cost-effective, great customer service, website hosting built-in.

Cons

No automated customer notification of due dates.

Alternatives considered

[WebSelfStorage](https://www.capterra.com/p/99711/WebSelfStorage/)

[Storable Edge](https://www.capterra.com/p/218435/storEDGE/)

Reasons for choosing Unit Trac

In the end, Unit Trac is a straightforward software that provides the features that you want without the fluff that you don't. I can log in from anywhere with internet access, and manage leases, payments, or customers within seconds. Also, the ability to enable a feature that lets prospective tenants begin their own lease is invaluable to me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 21, 2021

Thanks for the positive review David! You're operating an efficient facility and we are glad that you chose Unit Trac. Our development team is working on improvements to automatic notifications - stay tuned.

[View all Reviews](https://www.capterra.com/p/151482/Unit-Trac/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[CCStorage vs Unit Trac](https://www.capterra.com/compare/151482-174252/Unit-Trac-vs-CCStorage)

[Easy Storage Solutions vs Unit Trac](https://www.capterra.com/compare/112769-151482/Self-Storage-Software-vs-Unit-Trac)