# Harbour Assist Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Harbour Assist Software - reviews, pricing plans, popular comparisons to other Marine products and more.

Source: https://www.capterra.com/p/151484/Harbour-Assist

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# 

 Harbour Assist Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Harbour Assist

## What is Harbour Assist?

Harbour Assist is cloud marina management software. Used by marinas, boatyards, clubs, moorings operators and harbour authorities around the world. On any device, anywhere. Complete package for managing occupancy, contracts/licenses, invoicing, maintenance, team tasking, reporting and customer communications. Plus online reservations and customer portal. Marina Assist is the same great software, localized for USA and Canada. How can we help your business? info@harbourassist.com

## What is Harbour Assist used for?

[Marine](https://www.capterra.com/marine-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£400

Usage Based, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Harbour Assist?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.harbourassist.com/&name=Harbour Assist)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Harbour Assist

5.0 (4)

VS.

[4.5 (44)](https://www.capterra.com/p/92495/BiT-Dealership-Software/reviews/)

Starting Price

£400

Usage Based, Per Month

Starting Price

$270

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (4)

Ease Of Use

4.3 (44)

Value For Money

5.0 (4)

Value For Money

4.5 (43)

Customer Service

5.0 (4)

Customer Service

4.6 (44)

## Harbour Assist alternatives

[3.9 (18)](https://www.capterra.com/p/92549/DockMaster/reviews/)

Starting price

$165.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

72%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (1)](https://www.capterra.com/p/10031148/Yacht-Logic-Pro/#reviews)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (5)](https://www.capterra.com/p/186763/MARINAGO/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (20)](https://www.capterra.com/p/98609/MarinaOffice/reviews/)

Starting price

$2500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Availability Indicator

Indication whether a resource is available or protected from allocation

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Client Portal

Private online space that lets businesses securely share documents and provide information access to clients

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Harbour Assist 19 features

Application programming interface that allows for integration with other systems/databases

Indication whether a resource is available or protected from allocation

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track, store, and access client contracts or licenses

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Manage repair, maintenance, and rental processes for docks, yachts, boats, and/or harbors

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Create, manage and track all task activities and progression

Creating, assign, and track jobs and/or tasks for work orders

Features

4.8 (4)

4.8

Based on 4 reviews

## Pricing

Value for money

5.0 (4)

Basic

£400.00

Usage Based,Per Month

Value for money

5.0 (4)

5.0

Based on 4 reviews

## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

5.0

Based on 4 reviews

Filter by rating

5(4)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Adam L.

Finance & Administration Team Leader

Leisure, Travel & Tourism

### "Harbour Assist has revolutionised how we manage our marina"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 14, 2022

We have been with Harbour Assist for over 2 years now and it has revolutionised how we manage the marina, allowing us more flexibility, and control over the information we need. Harbour Assist is easy to customise and has allowed us to expand and diversify the business.

Pros

Harbour Assist is very easy to use, it has allowed us to simplify many of our admin tasks, saving us time and allowing us more time to manage the business. The customer service from the Harbour Assist team is great, they are very quick, professional and extremely helpful. Harbour Assist has allowed our team to access the information they need in the office and on site, whilst keeping information secure in the cloud. Customers love the online portal, allowing quick and easy access to their invoices, payment portal.and more recently a new booking request feature for boat yard services.

Cons

The reports on Harbour Assist are great however one improvement would be the ability to customise reports easily on the system.

Reasons for choosing Harbour Assist

Harbour Assist gave us the value for money we needed whilst having all of the features we required.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Ed W.

Deputy Harbour Master

Maritime

### "Must booking and reporting agent for marine leisure industry "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2020

Implemented over a 12 months ago and certainly no regrets. System is becoming more useful day on day and the development is still continuing. There would be no reason to move to any other system.

Pros

GUI is fantastic, well laid out and very user friendly. Workflows to achieve tasks are well thought through and compiled. Customer interaction with system through portal saves alot of staff time and increases efficiency. Reports allow you to see live, what is going on in the business.

Cons

Took some time to implement, getting data input right and staff using the system properly. This is the case with all new systems though.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

D. Aaron B.

Vice President

Maritime

### "Excellent Software and Staff"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2019

HA has made life at Tolchester much easier. Managing reservations is fast and accessible to the entire team. The renewal process, which could take week before, now takes less than an hour. The HA team is also wonderful to work with; they are responsive to new ideas and support queries, and have even added small features upon request to make my life easier. I highly recommend them!

Pros

Intuitive UI User-editable map Unlimited Users Multiple views/presentations of information. Multiple ways to enter information that propagates across the whole system. Batch renewals make annual contracts fast and easy.

Cons

"Lookups" added by users from other facilities can sometimes make selecting vessel manufacturers cumbersome.

Switched from

[Harbor Management System](https://www.capterra.com/p/103231/Harbor-Management-System/)

HMS was hosted on a local server and was often slow; switching to a cloud based solution was a priority for us. HMS's UI was also dated and often cumbersome, and information did not propagate properly from section to section. We wanted something with more speed, ease of use, and mistake-proofing.

Alternatives considered

[MarinaOffice](https://www.capterra.com/p/98609/MarinaOffice/)

[Storable Marine](https://www.capterra.com/p/141098/Molo/)

[DockMaster](https://www.capterra.com/p/92549/DockMaster/)

[MARINAGO](https://www.capterra.com/p/186763/MARINAGO/)

Reasons for choosing Harbour Assist

HA checked all the boxes we wanted in a product. One of the most important boxes we looked for was a dynamic marina map, which is something many products don't feature, but HMS and HA do. We also wanted something that could help manage our entire facility, and HA includes all of its features immediately, as opposed to products that require purchase of additional modules for different aspects of the business. HA also allows for unlimited users, unlike many products on the market. The HA team also focuses on innovation and constant development, a philosophy that I found very important, as much of the marina industry is stagnated by outdated schools of thought.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Head of Marine

Maritime

### "Intuitive software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2019

Pros

Ease of use for all - large fonts, easy workflow Excellent helpdesk Quarterly updates Secure cloud based Access from any PC

Cons

Formatting of reports could be better Needs an App / mobile fomatted

Reasons for choosing Harbour Assist

Proactive nature of Harbour assist helpdesk No extra charges for updates No hardware requirement Easier to use and understand

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)