# Harbour Assist Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Harbour Assist Software - reviews, pricing plans, popular comparisons to other Marine products and more. Source: https://www.capterra.com/p/151484/Housecall-Pro --- # Harbour Assist Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Harbour Assist ## What is Harbour Assist? Harbour Assist is cloud marina management software. Used by marinas, boatyards, clubs, moorings operators and harbour authorities around the world. On any device, anywhere. Complete package for managing occupancy, contracts/licenses, invoicing, maintenance, team tasking, reporting and customer communications. Plus online reservations and customer portal. Marina Assist is the same great software, localized for USA and Canada. How can we help your business? info@harbourassist.com ## What is Harbour Assist used for? [Marine](https://www.capterra.com/marine-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £400 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Harbour Assist?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.harbourassist.com/&name=Harbour Assist) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Harbour Assist 5.0 (4) VS. [4.5 (44)](https://www.capterra.com/p/92495/BiT-Dealership-Software/reviews/) Starting Price £400 Usage Based, Per Month Starting Price $270 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.3 (44) Value For Money 5.0 (4) Value For Money 4.5 (43) Customer Service 5.0 (4) Customer Service 4.6 (44) ## Harbour Assist alternatives Highest Rated [5.0 (1)](https://www.capterra.com/p/10031148/Yacht-Logic-Pro/#reviews) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [3.9 (18)](https://www.capterra.com/p/92549/DockMaster/reviews/) Starting price $165.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 72% of reviewers rated it above 4 stars [4.8 (5)](https://www.capterra.com/p/186763/MARINAGO/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [0.0](https://www.capterra.com/p/209329/PacsoftNG/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars ## FAQs about Harbour Assist Overview ### What company size and specific industries is Harbour Assist built for? Harbour Assist is designed for small to mid-sized and multi-site organizations in the marina and harbour sector, including independent marinas, marina groups, mixed leisure-commercial harbour authorities, private companies, yacht clubs, and local government operators managing coastal or waterfront facilities. Features and Usability ### What are the key features of Harbour Assist? Harbour Assist offers booking management, reservations management, online booking, and scheduling for marina operations. It also includes CRM, customer database, client portal, and communication management for customer handling, plus billing and invoicing, invoice processing, electronic payments, recurring billing, boat maintenance, work order management, reporting, and API access. Getting Started and Support ### What training and onboarding options does Harbour Assist offer? Harbour Assist provides in person training, live online sessions, and documentation to help teams get started. In person training allows direct guided instruction, live online sessions support remote walkthroughs, and documentation offers written reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does Harbour Assist offer? Harbour Assist provides email/help desk support, a knowledge base, 24/7 live rep support, and chat. Support experience details are not available from reviewer feedback, so no claims can be made about response speed, helpfulness, or common frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Availability Indicator Indication whether a resource is available or protected from allocation Billing & Invoicing Create, manage, and send invoices or bills to customers Calendar Management Track and manage schedules and meetings via an integrated calendar Client Portal Private online space that lets businesses securely share documents and provide information access to clients Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Harbour Assist 19 features Application programming interface that allows for integration with other systems/databases Indication whether a resource is available or protected from allocation Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Track, store, and access client contracts or licenses A collection of customer information such as contact details, demographics, previous interactions, etc. Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Manage repair, maintenance, and rental processes for docks, yachts, boats, and/or harbors Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Create, manage and track all task activities and progression Creating, assign, and track jobs and/or tasks for work orders Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 5.0 (4) Basic £400.00 Usage Based,Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Adam L. Finance & Administration Team Leader Leisure, Travel & Tourism ### "Harbour Assist has revolutionised how we manage our marina" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 14, 2022 We have been with Harbour Assist for over 2 years now and it has revolutionised how we manage the marina, allowing us more flexibility, and control over the information we need. Harbour Assist is easy to customise and has allowed us to expand and diversify the business. Pros Harbour Assist is very easy to use, it has allowed us to simplify many of our admin tasks, saving us time and allowing us more time to manage the business. The customer service from the Harbour Assist team is great, they are very quick, professional and extremely helpful. Harbour Assist has allowed our team to access the information they need in the office and on site, whilst keeping information secure in the cloud. Customers love the online portal, allowing quick and easy access to their invoices, payment portal.and more recently a new booking request feature for boat yard services. Cons The reports on Harbour Assist are great however one improvement would be the ability to customise reports easily on the system. Reasons for choosing Harbour Assist Harbour Assist gave us the value for money we needed whilst having all of the features we required. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ed W. Deputy Harbour Master Maritime ### "Must booking and reporting agent for marine leisure industry " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2020 Implemented over a 12 months ago and certainly no regrets. System is becoming more useful day on day and the development is still continuing. There would be no reason to move to any other system. Pros GUI is fantastic, well laid out and very user friendly. Workflows to achieve tasks are well thought through and compiled. Customer interaction with system through portal saves alot of staff time and increases efficiency. Reports allow you to see live, what is going on in the business. Cons Took some time to implement, getting data input right and staff using the system properly. This is the case with all new systems though. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. D. Aaron B. Vice President Maritime ### "Excellent Software and Staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2019 HA has made life at Tolchester much easier. Managing reservations is fast and accessible to the entire team. The renewal process, which could take week before, now takes less than an hour. The HA team is also wonderful to work with; they are responsive to new ideas and support queries, and have even added small features upon request to make my life easier. I highly recommend them! Pros Intuitive UI User-editable map Unlimited Users Multiple views/presentations of information. Multiple ways to enter information that propagates across the whole system. Batch renewals make annual contracts fast and easy. Cons "Lookups" added by users from other facilities can sometimes make selecting vessel manufacturers cumbersome. Switched from [Harbor Management System](https://www.capterra.com/p/103231/Harbor-Management-System/) HMS was hosted on a local server and was often slow; switching to a cloud based solution was a priority for us. HMS's UI was also dated and often cumbersome, and information did not propagate properly from section to section. We wanted something with more speed, ease of use, and mistake-proofing. Alternatives considered [MarinaOffice](https://www.capterra.com/p/98609/MarinaOffice/) [Storable Marine](https://www.capterra.com/p/141098/Molo/) [DockMaster](https://www.capterra.com/p/92549/DockMaster/) [MARINAGO](https://www.capterra.com/p/186763/MARINAGO/) Reasons for choosing Harbour Assist HA checked all the boxes we wanted in a product. One of the most important boxes we looked for was a dynamic marina map, which is something many products don't feature, but HMS and HA do. We also wanted something that could help manage our entire facility, and HA includes all of its features immediately, as opposed to products that require purchase of additional modules for different aspects of the business. HA also allows for unlimited users, unlike many products on the market. The HA team also focuses on innovation and constant development, a philosophy that I found very important, as much of the marina industry is stagnated by outdated schools of thought. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Head of Marine Maritime ### "Intuitive software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2019 Pros Ease of use for all - large fonts, easy workflow Excellent helpdesk Quarterly updates Secure cloud based Access from any PC Cons Formatting of reports could be better Needs an App / mobile fomatted Reasons for choosing Harbour Assist Proactive nature of Harbour assist helpdesk No extra charges for updates No hardware requirement Easier to use and understand Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.